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Solahart Newcastle Reviews

Based on 6 reviews

  • 5 star 0
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 0

Average Customer Review

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About Solahart Newcastle , Solar Installers

Solahart Newcastle is a Solar Power Installation company based in Cardiff and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Solahart Newcastle Solar Reviews

initial customer service very good however sales person became ill and dealing with a very busy office was OK but less service centred Show additional information
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They installed the system and damaged and replaced two roof tiles on the day. On inspecting after they had left two panels were "flexed" and they had left a roll of wire on the roof. My neighbor commented on another broken tile that you could only see from his property. They promptly came out and replaced the roof tile, gathererd their wire and straightened the panels. Following the bad storm we discovered another leak. On inspection where they had connected a brace to the truss they had broken another tile and had just put the piece in place. On contact they came out removed the panel and replaced the tile. The rep advised that they had tightened the bracket too much and that had chipped the tile. He took photos and left. After a week I had not heard anything so rang the Office of Solahart and was advised they would ring back that afternoon. I never heard anything and rang back again a couple of days later. They gave me the name of the manager, Anthony Roberts and his number and said he was dealing with it. Contacted Roberts twice with promises that he would ring back - still waiting. Contacted Roberts again and he advised that they thought the damage was caused by the storm (interesting considering his rep said the bracket was too tight!) but they would send somebody out to look and the damage so they could repair it. I am running out of roof tiles. Avoid this company Show additional information
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