Solar Australia Energy Company - Company Review Notice Solar Australia Energy Company - Company Review Notice
Solar Australia Energy Company

Solar Australia Energy Company Reviews

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53% 0% 100%
4.6

Based on 4 ratings

About

Please Note: It has been reported to SolarQuotes that Solar Australia Energy Company has gone out of business.

Solar Australia Energy Company is a Solar Power Installation business based in Moama NSW and services Northern country & regional VIC and Geelong. Here are their reviews as submitted by visitors to SolarQuotes

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Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solar Australia Energy Company Reviews (4)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

5.0/5

Quality of System

4.5/5

Installation

4.0/5

Customer Service

  • 5 star 3
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Poor customer service

We had our system installed around 12 months ago with these guys. While they were ok to deal with in the lead-up, when it came time to install there were several changes made at the last minute. They weren’t able to install as many panels as they initially said, they failed to pass on to the installers that there should be optimisers on our panels, and the brand of inverter had to be changed due to their own stock issues. If we had known all of these changes would be made, we would have gone with another provider instead.

Most frustratingly though, the sales guy also promised a consumption monitor would be included in our package. Apparently he didn’t have authorisation for this but the manager agreed to honour it. However, despite over a dozen attempts to follow up on this and contact the manager, they stopped answering my calls, emails and texts and ultimately didn’t provide it which was really disappointing.
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Excellent customer service

Don was extremely helpful with all my questions.
Fast installation
Tidy installation
Great installation team
Fantastic customer service
Currently sorting grid connection papers and inspection of installation
Fast text response to queries

Panel rating: 5/5
Inverter rating: 5/5
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Fantastic customer service! Such a pleasure to deal with. Fast, reliable and value for money by far!

Sales and quoting process was fast, pleasant and reliable.
Installation only took 1 day to fully complete with friendly staff, always polite, neat and tidy.
Customer service -Such a pleasure to deal with! Professional, Puts their customers first & very helpful. Goes above and beyond. Helps & does everything for you.

Couldn't have asked for an easier better experience

Panel rating: 5/5
Inverter rating: 5/5
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6.6kw of panels, 5kw inverter

Solar Australia Energy Company have installed a 6.6kw east and west facing system, with 5kw goodwe inverter, and it has been great.
Have had no problems in the first three months, and the service and communication, and guidance through the process has been good, including checking in to see that the system is operating as expected.

Panel rating: 5/5
Inverter rating: 5/5
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