Sun City Solar

Sun City Solar Reviews

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79% 0% 100%
4.3

Based on 19 ratings

About

Sun City Solar are committed to providing exceptional product knowledge and services to our clients, and to support the development of our local community. Sun City Solar is a West Australian owned and operated business established in the Midwest and committed to this region. We employ local people and support local business and services. Having a team of skilled, proficient people working for and with us, allows us to fulfil our customers� expectations. We aim to offer the very best expert knowledge and skills in our industry and to achieve this we are continually implementing new quality improvement systems and encouraging feedback from our staff, customers and suppliers.

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

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Sun City Solar Reviews (19)

Show Most Recent reviews from All time

Average Scores

4.2/5

Value for money

4.3/5

Quality of System

4.5/5

Installation

4.5/5

Customer Service

  • 5 star 3
  • 4 star 14
  • 3 star 2
  • 2 star 0
  • 1 star 0

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Professional quote, good follow up, quick and efficient installation.

Quote handled professionally, minor amendment completed quickly. I was kept informed about minor delays to delivery of panels and then amended install dates to suit my plans. Install was completed in less than a day with minor app connectivity issues sorted on the spot. Really happy with the entire process.
Panel rating: 4/5
Inverter rating: 4/5
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Great installers, very accomodative

The sales agent was very knowledgeable about the products and listened to my particular needs, then recommended a product to suit. As I was doing some renovations to my roof, I had to liaise with the solar company to suit the time I needed to have the solar system installed, this was done without any hassle.
The installation was done very well; the installers were on time, polite, they were able to get the system installed within a day and once it was installed the area was spotless. I was taken through how to configure the apps and how to understand the light system on the inverter to ensure it is operating correctly. The panel install was configured as I had requested.
Everything was organised by the solar company with great communication, they organised the grid connection which required an upgraded meter. Would happily recommend them to others and are most probably going to use the same company to install a battery backup system next year.
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Customer impressions

Where do you find a team of workers that are well presented, professional, hard working, efficient and skilled? Well Sun City Solar sent this team to my property to install a Solar system. I remain amazed at how conscientious and safety orientated they were. Disciplined, well mannered, polite and respectful through every aspect of the installation with an outstanding leader/electrician who impressed me incredibly with his astute leadership and communication skills.
This outstanding attitude also existed in my dealings with Office staff and initial contact with Sun City Solar, and I congratulate all for the service given me.
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Efficient and helpful installer. Explained clearly. No wasted time. Very pleased

Quote good, though a little minor pressure re a small discount, it was expectedgame play and no stress.
Punctual, polite and efficient installation
Grid connection sand wifi setup easy.
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Job Done

The process of changing out our older solar system for a larger new system went about as smoothly as you could expect in a country location. The quotes obtained and the dealings with the different providers was a bit of a convoluted effort. In the end we made our choice based upon the equipment more so than the price. The installation date was mutually agreed and the provider Sun City Solar folks arrived at the stated time. The installation had its challenges but all these were met and overcome by the guys doing the install. The job was completed in good time with a minimum of fuss and the place was left neat and tidy. The information provided by the guys was sufficient to get us started with the on-line aspects of this system. The price was a bit more than I had planned for, but I guess you get what you pay for.......or at least I live in hope!
As for the company we chose, Sun City Solar, they have done everything they said they would do.
I would be happy to recommend them.
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Installing the unit

We had a qualified electrician give us the quote and he new what he was talking about. They installed the system when they said they would.
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good result

prompt installation
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Sun City Solar showed professionalism and great information. We were in touch about installation and other queries and the installers did a magnificent job, no mess to clean up and genuinely nice people. Glad we went with Sun City Solar. All paperwork has been forwarded to us promptly. Can't fault their service.
Thumbs up to them.
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Sun city solar were in the end the best value for money. We ended up going with Enphase micro inverters & LG panels not the cheapest, but hopefully it will prove to be value for money, I guess time will tell.
Dealing with Synergy & Horizon Power is another matter, have been waiting for their go ahead for a month now, but this seems to be a common problem in rural WA.
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Original Review on 08-05-2015:

Very helpful salesperson answered all my questions nice neat and tidy installation Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Brendan: "Are you happy with the performance of your system so far?"

System has been great and performing to expectations since installation.
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The representative was local.
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Just like to thank you very much, we stuck with local company but went with your technical advice for our situation.
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