Albany Solar Reviews
About
Albany Solar is a locally owned and operated solar energy company based in Albany, West Australia. The company is CEC accredited and says that its designers and installers are accredited and qualified. The company also says that its systems are covered by a 25 year performance warranty. The only customer review available rated the company very highly for system quality, installation and customer service.
Customer testimonials for Albany Solar are available, and include the following:
“ Albany Solar were very professional and friendly. They gave me referral names when requested – all had similar good experiences. They went through all the options with me, explaining the differences and always conscious of personal preferences. They are also offering follow up services like reminders for cleaning panels. I would recommend Albany Solar to anyone.”
Reviewers report paying: $5,699 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Albany Solar Reviews (54)
Show Most Recent reviews from All time
- 5 star 16
- 4 star 37
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
06 April 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
JA Solar
Panel Brand
Growatt
Inverter Brand
22 December 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Shanghai Solar Energy S and T
Panel Brand
Sungrow
Inverter Brand
All Round Top Job and Nice People to Deal With.
Albany Solar were Fantastic.The Installation was over and done with in about half a Day. All the Paper work was organized by them including the Rebate. Now instead of Using 10 to 14 KWH of Power a Day I have it down to 2 KWH with up to 38KWH excess Power going back into the Grid.Could not be Happier!Panel rating: 5/5
Inverter rating: 5/5
09 December 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
JA Solar
Panel Brand
Sungrow
Inverter Brand
Seamless Experience
From my initial contact to after sales, installation and post installation care, my experience with Albany Solar has been outstanding. Living a long way away from the actual property, Albany Solar co-ordinated everything with my builder and nothing was too difficult for them.An absolutely seamless experience. Thankyou
10 November 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
JA Solar
Panel Brand
Growatt
Inverter Brand
Fast responce,
The Albany Solar sales Rep was on the phone immediately after asking for a quote, was very professional, followed up with email lots of information.Once my small deposit was paid, my meter box was updated for solar connection in days. We had the correct meter, just had to be reprogrammed.
A team of installers arrived a few weeks later. Lucky we were home as we were not notified of a date before hand. They were professional. They asked permissions for where to run the cable connections, and discussed best location for inverter. Everything checked to be running before they left. The system up and running.
Panel rating: 5/5
Inverter rating: 5/5
29 October 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$10,000 to $12,500
Cost
ABB
Inverter Brand
Prompt and efficient installation
The only company of three who inspected the property before quoting and discussed in full all the optionsInstallation took place at appointed day and hour - was completed in quick time and the crew was friendly and efficient; leaving the work area like a new pin
Albany Solar arranged everything for us and gave us a complete briefing before leaving after installation
Inverter rating: 4/5
29 July 2020
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$4,000 to $6,000
Cost
Growatt
Inverter Brand
Salesman was very helpful and the team of installers very efficient. They were polite, pleasant hard working young men. All rubbish was removed. They explained the system before they left.
Salesman was very helpful and explained the system. The team of installers were very polite, pleasant,, hard working young men. All rubbish was removed. I was completely satisfied with all aspects of serviceInverter rating: 5/5
18 December 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
More than $20,000
Cost
Hyundai Solar
Panel Brand
Victron Energy
Inverter Brand
BYD
Battery Brand
Local people, quality install
Local friendly and approachable company who did the lot from sales to install and had a good understanding of my power requirements. Quality workmanship and they live not far away should any issues arise20 May 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $10,000
Cost
We’ve got an awesome system pumping out loads of energy! Really happy.
02 May 2019
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
18 November 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
29 October 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
16 October 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
20 September 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
16 September 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
11 September 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
27 August 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$10,000 to $15,000
Cost
Staff very friendly and clean and tidy. System performs very well.
03 August 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
19 July 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
01 July 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$10,000 to $15,000
Cost
Hanwha Q CELLS
Panel Brand
Enphase
Inverter Brand
Original Review on 21-12-2017:
I have 2 properties - both had different systems installed just over a week ago.1 is a standard 16 panel (Q cell) system & the other an 8 panel micro inverter / battery ready system. They cost a faction over $7,000 each. Also it is too early to assess there performance.Panel rating: 4/5
Inverter rating: 4/5
Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5
Supplier Reply:
Hi John, Thank you for taking the time to review Albany Solar. We really hope you enjoy your systems. We are happy to have a look at your bills later in the year to see how they are going for you. :)Follow Up Review on 01-07-2018:
G'day Finn.Its only been about 6 months since the system was installed mate - nevertheless.There have been no faults to date(touch wood).To be perfectly honest with you I am not an avid follower of its performance - preferring to have faith instead.All the best...John.10 May 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
02 May 2018
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
18 April 2018
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
18 April 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
20 March 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
more than $20,000
Cost
23 February 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
As being a truck driver i've been away for couple of days and was going to ring them first thing Monday morning, low and behold my phone rang just after 8 o/clock, it was Albany Solar asking where's there monies.
Now don't get me wrong i'll buy local and support the little guy but don't coming knocking on my door asking where's our monies when it hasn't even been 7 days I just had to get time to go to the bank and get it out as I was good for the monies even put down a $500 deposit like they asked. but if I was 2weeks late I could understand but not even 7 days had past and I'm getting emails and phone calls!!!!! If I invest in something its 100% don't come knocking asking where's your bloody monies is!!!!!!
Nothing worse than people harassing me about money after ive spent a couple of grand in their business.
Supplier Reply:
Hi Pieter, thank you for your review and sorry to hear you were disappointed with an element of our service. Our invoices state payment upon installation, we can always work with peoples personal and banking arrangements and often do, for example where internet banking limits are not high enough for customer's to transfer the balance in one go. Part of the reason for calling, is just to check the invoice we send by email has been received, because there have been instances we have awaited for payment, and the customer advises non receipt of the invoice. Sorry our approach on this occasion left you feeling harassed, it was never the intention, thank you for your business and buying local.23 February 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
The in-store advice we received gave us a lot of confidence and made us want to use this business for this purchase
The whole process was very smooth and pretty much handled completely by Albany Solar.
The installation team did a very nice job and were finished in just over 4 hours.
The system has been functioning beautifully ever since.
We would thoroughly recommend this business to anyone contemplating a similar purchase.
Supplier Reply:
Hi Roger,Thank you for taking the time to review our products and service. We are very happy to hear that you are pleased with your system.
13 February 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Dennis and Rene, Thank you for taking the time to review Albany Solar. We really hope you enjoy your system. :)28 January 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Supplier Reply:
Hi Peter, Thank you for taking the time to review Albany Solar. We really hope you enjoy your system. :)22 January 2018
Value for money
Quality of System
Installation
Customer Service
1.5kW
Solar System Size
$3,000 to $6,000
Cost
Supplier Reply:
Hi Marg, Thank you for taking the time to review Albany Solar. We really hope you enjoy your solar system. :)19 January 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Fran and Tom, Thank you for taking the time to review Albany Solar. We really hope you enjoy your system. :)15 January 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Danny, Thank you for taking the time to review Albany Solar. We really hope you enjoy your system. :)10 January 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
Supplier Reply:
Hi Harold, Thank you for taking the time to review Albany Solar. We really hope you enjoy your system. :)18 December 2017
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
Under $3000
Cost
Supplier Reply:
Thank you Jonathan. :)15 December 2017
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Supplier Reply:
Hi Susan, Thank you for taking the time to review Albany Solar. We really hope you enjoy your new solar system. Looking forward to keeping in touch and seeing how your system is reducing your bills! :)13 December 2017
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Peter, Thank you for taking the time to review Albany Solar. We really hope you enjoy your system. :)13 December 2017
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Ryan, Thank you for taking the time to review Albany Solar. :)15 September 2017
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Steve, Thank you for taking the time to review Albany Solar. :)05 September 2017
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi John, Thank you for taking the time to review Albany Solar. :)30 August 2017
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Supplier Reply:
Hi Steve, Thank you for taking the time to review Albany Solar. :)20 July 2017
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$6,000 to $10,000
Cost
Renesola
Panel Brand
Enphase
Inverter Brand
Original Review on 18-11-2016:
Negotiations with mains supplier are in the pipeline.Panel rating: 5/5
Inverter rating: 5/5
Value for money: N/A
Quality of System: N/A
Installation: N/A
Customer Service: N/A
Follow Up Review on 20-07-2017:
System installed in February 2017. Minor tweaking required regarding smarts, but didn't affect output. Constantly monitored by Enphase complete with a monthly report. Fantastic client focused firm.08 June 2017
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Supplier Reply:
Hi Robert, Thank you for taking the time to review Albany Solar. :)12 March 2017
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
more than $20,000
Cost
13 October 2016
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
04 October 2016
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
21 June 2016
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$10,000 to $15,000
Cost
07 December 2015
Value for money
Quality of System
Installation
Customer Service
2kW
Solar System Size
$3,000 to $6,000
Cost
28 September 2015
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
14 March 2014
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
08 April 2013
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
24 January 2013
Value for money
Quality of System
Installation
Customer Service
2kW
Solar System Size
$3,000 to $6,000
Cost
Great business transaction, all friendly and efficient
Sales process was professionalInstallation prebooked, tidy and very efficient
Customer service and energy provider contact seamless
Panel rating: 5/5
Inverter rating: 5/5