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Aussie Solar Reviews

Based on 52 reviews

  • 5 star 11
  • 4 star 33
  • 3 star 5
  • 2 star 3
  • 1 star 0

Average Customer Review

  • Value
    4.33
  • System Quality
    4.18
  • Customer Service
    4.14
  • Installation
    4.41

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About Aussie Solar, Solar Installers

Aussie Solar is an Australian owned and operated company based in NSW and is dedicated to supplying renewable energy solutions. The company has been in business since 2002 and initially was involved in installing remote (standalone) solar power systems and solar water pumps, then later moved into grid connected solar power systems.

The company says that it has installed more than 3,500 solar power systems throughout NSW. They say that they pride themselves on exceptional service and a range of quality products; they also say that they were the first company in Australia to have panels insured for their efficiency over 25 years.

Aussie Solar is a member of Clean Energy Council, and all of its installers are trained to deliver to the most stringent Australian and international standards. They also have a wealth of experience in design and installation of grid connect solar power systems. Aussie Solar is a division of Carbon Management Solutions (CMS), an Australian owned and operated wholesaler of quality solar power products.

Customer testimonials for Aussie Solar are available, and include the following:

“ I would like to thank the commitment and genuine service that Aussie Solar have provided. From the initial phone call through to installation, your representatives have been phenomenal. I initially spoke to Angela who was happy to explain the whole process of how the feed in tariff works, and the inverter conversion etc. She explained this in a simple manner, which is a true sign of someone who really knows their product and is a competent professional. The best thing is we just received our quarterly electricity bill, which shows we owe only $2.77; it would have been $442 without the solar power system.”

Aussie Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
We had this solar system two years ago,I was just thinking of additional 2 or 3kw. My experienced is quite good and no problem for the last two years. Its easy to communicate with them if needed. Show additional information
I had installed 1.5 KW plus battery back up system.
Sounded great but because I have 3 phase power only a third of house utilises solar. The rest is wasted and sent back to grid for pennies.
Have informed Aussie Solar about this and mentioned how I was not told or its not advertised limitations of having 3 phase power. If I had known before I would not have purchased as it is totally worthless to me.
On top of this Aussie solar have not answered phone this year, have they closed shop, nothing mentioned on website.
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Salesman told us about lots the others didn't, and didn't try to sell us more than we needed. Very honest. Good references too. Show additional information
reasonably fast service. Show additional information
With this second system which will be a net system waiting on essential energy to decide I gather something to do with there systems capability to handle. Show additional information
I bought through a very effective and efficient call centre operation.

They were responsive, knowlegdable and personable. A problem with the product from a previous purchase was dealt with quickly and without any fuss.
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I did like the installers you recommended but I ultimately choose the better priced system that came in $500 cheaper than the installers you referred. Show additional information
Very Prompt install but there customer service let them down never ring back i always had to chase them regarding smart meter install 6 weeks later they told me it would be done 2 weeks max. Show additional information
Clean and efficient service.
My only other comment would be that the installation took longer than company suggested, when we accepted the quote.
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I have used Aussie Solar after some research and also after referring information from Solar Quotes site. I learned about the quality of panels and also watch those videos which was very helpful for me to understand the activities involved. Aussie Solar gave me the best price for a quality system manufactured by CMS. I also got a basic inverter which does it's job without any fancy stuff.

I am glad with my choices as now I realise I am not going to spend analysing solar charts or energy consumption like an Electric engineer and just want solar power to compensate my daily energy usage. So without the costly SMART inverter, I got the whole 2kw system installed just over 2k, which was great. Besides, there was no other company offered me 0.40 cents buy back for 12 months whilst AGL gives me only 0.08 cents per excess kwh.

Installation was done quite professionally using existing space and louvers. It was bit challenging as my basic inverter cannot get wet so the installer had to get cables through the aircon louver to the garage where the inverter was fixed.

Later, the electricity distributer came and fixed a net Import/Export meter. There wasn't anything I need to do other than present at home to give access to the roof.

I am yet to make any claim for any excess electricity given to the grid, which I don't expect any drama.
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I would have used solar rec. but upon talking to a friend who has had an Aussie solar set up on for one year, he said the locals could not get near the price because they are wholesalers, and has had good service from them we decided on them. Show additional information
Timeliness of installation was poor. I was in no great rush to have the system installed, but I wanted a rough indication date so that I could organise my finances. I had to ring them many times to get the installation date. Their customer service needs to improve. Show additional information
Being put in next week. Show additional information
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including the companies which you supplied me with I found it hard to get quotes.
Aussie solar was highly recommended to us and is also a local company
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Aussie Solar were very good with their quote - over the phone, everything by email within a few days, and no hassles.
I used your quote system to get some comaparative prices and product information (specifically PB Solar, recommended to me), and you recommended Aussie Solar but I have spoken to them and they do not supply PB Solar. I have not received any information from any other contact that you were to supply, so have ordered with Aussie Solar based on their service to date, and on personal recommendations by people i know.
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We chose Aussie Solar because we are in a rural area in northern NSW and this company, although not local, as installed several other systems in our area. They were the cheapest quote and we are assured by their previous customers that their system and installation is of good quality. Show additional information
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I wanted to order a 4 kilowatt system after I had already ordered a 2 kilowatt system, this would have been okay except I would have then had to wait until Nov. for installation, if I wanted to change my order. Just an indication of how busy these guys are I suppose. So I am disappointed but its my blue for being impatiant. Show additional information
Aussie Solar, were able to supply a price same day, forward quotes within 24 hrs and follow up to ensure I was happy with the quote.

Great to deal with. 3 other people at work have also used Aussie and rate them very highly.
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THIS COMPANY IS IN LAWSON, NEXT TOWN, and was the best price I received . Only one of your contacts quoted me and then I was referred locally to Aussie Solar. If all works out as expected I will be looking for 300w panels these people provide 170 w panels, to supplement the installlation
PPlease feel free to look me up after October, the installation date is Serptember8.
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Aussie Solar are a very professional company, right from the start the girls in the office are fantastic, very easy to deal with, the quality of their product is good, the installation guys were very efficient and cleaned up when finished. We have a very steep roof and I thought almost impossible to put panels on but it was no problem to them, would highly recommend this company to anyone. Show additional information
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they revised the quote from $5400 to $3600 after i had signed up. Show additional information
I chose Ausie Solar for a few reasons, i.e. Ausie is the install company with its parent being CMS which is the company that makes the components, therefore there is a chain to follow back if needed.
They give a firm itemised quote in writing that you can look over and notify them that you accept.
There was no deposit up front it was COD or Credit card on delivery.
One guy on the team that installs the system is an electrician.
and last of all they were happy to come to my area at no extra.
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Although happy with the system the company did not appreciate that i had borrowed money for the system.

Dates were changed on instalation and it took them 6 weeks to submit paperwork. the upshot was instead of a two week delay in hyaving the energy supplier ok the installation it will take up to 10 weeks as their are now more people who need tjheir systems inspected.

This has cost me approx $800 in lost revenue effectively increasing the cost of the system by this amount. Staff and management seemed very uunconcerned about this.
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very efficient and came when they said they wood Show additional information
My problem with them is the installation of the new metering which they arranged and which was included in the contract price. Yes they did warn of delay due to Integral electricity BUT after Integral gave the go ahead they were slow in arranging installation of meter through their contractor. I live in a small village on the south coast of NSW and the licensed electrical contractor was busy in the Penrith area. They should have had more contractors, and they should have been better organized. Show additional information
They were always on time, always did what they said they would when they said they would, did not reqquire a deposit and did not demand payment immediatly on installation.
Clean, quiet and professional, they just made things so easy.
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I assume that 1 is lowest and 5 is highest above Show additional information
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Will be able to after instal date which has not yet rolled round.Hopefully I can then upgrade the ratings I've given. Show additional information
Energy Australia were particulalrly tardy in installing the gross meter. When they arrived they insisted that the board was too small to fit the new meter and I had to arrange it to be enlarged. This wasn;t expensive but it would have been good to know. It would also be good to arrange the Energy company to install the gross meter in advance since they take 3-4 months to get around to it Show additional information
Aussie Solar have just reduced the price for their solar systems. Can now supply 1.5w system for $1265 full price. Now up front deposit. Payment in full on installation. I have ordered system for my daughter. Located in Lawson Show additional information
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Cheaper by $3000 then other comparable systems we priced.
Very efficient and professional installers.
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The installation was carried out in an excellent manor and as an electrican myself I was able to do some of the cable bewteen the meter box and DB which is located in the house which further reduced the cost. The price was fixed and would not change with valves of the REC.
The eqiupment used, such as circuit brackers, surge protectors and enclousers where not cheap one but high standard, all together the job was first rate. There was not high presure sell and their quoted KW outputs where very realistic.
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Only got one quote back from your suppliers and it was 2-3 times more expensive for a slightly less equipment. Show additional information