Green Home Sustainability Assessors Pty Ltd Reviews

Based on 22 ratings Aus Ranking

  • 5 star 4
  • 4 star 12
  • 3 star 4
  • 2 star 2
  • 1 star 0

Average Customer Review

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About Green Home Sustainability Assessors Pty Ltd, Solar Installers

Green Home Sustainability Assessors Pty Ltd
Green Home Sustainability Assessors Pty Ltd is a Solar Power Installation company based in Parramatta and serves NSW . Here are their reviews as submitted by visitors to SolarQuotes

Green Home Sustainability Assessors Pty Ltd Solar Reviews

Professinal Installation

The sales representative was very friendly and helpful with presentation advice and information to my requirement.

The installation team was on time and prompt to begin the process on installing the solar system.

Customer service arranged for the supply of documantion to the connection company. Would recommend this company to others to arrange their solar requirements.
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It's all in the sale? Tech jargon, break it down to laymans terms. Show additional information
Did the job within 1 to recommend Show additional information
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Great response from Green home solar. Paul was a nice guy to deal with good advise on quality products that have good warranty. Show additional information
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Unfortunately, the system quoted was unable to be installed for technical reasons. It was reduced by two panels. However, the installer originally rejected my claim for a refund.
It was not until I complained to the installer, then followed by a complaint to Solar Quotes, that the installer agreed to refund the difference in the cost of the system.
I must say, I am extremely happy with the support provided by Solar Quotes through the whole process and will be recommending my daughter proceed with quote requests via Solarquotes for her new install.
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We were happy with the product & install quality and very happy with the performance, however the communication could have been better. Show additional information
Paul was so amazing. He explained everything very clearly and answered all my questions patiently. You can tell he is passionate about solar! Show additional information
I am extremely happy with the final product installation. A 6Kw system with a Fronius inverter and 20 LG 330 watt panels. Although panels were installed early December ,the job was finally finished towards the end of February when the C.C.E.W paperwork was forwarded to my electrical supplier. I would suggest not to have a installation too close to Christmas.. as problems that could arise (and did ) that were out of Green Homes contol, could not be rectified by the Green Home until later in the new year. I'm looking forward to receiving my next electrcity bill and seeing if it was all worth while .Thanks again Paul. Show additional information
Paul from Green Home Sustainability Assessors Pty Ltd was the only salesman to actually come to my house to do the quote and to explain what the process would be. Installation took place within a week. The inverter quoted on was not available so Paul substituted a higher level Fronius inverter at no extra cost. The electrician completed the wiring to the power box on the same day so we were generating power on the same day the panels and inverter were installed. Very impressed by Paul and the team of workers who very efficiently installed everything. Glad SolarQuotes recommended them. Show additional information
Unfortunately, I regret the day that I chose one of the solar installers you recommended. The communication has been nothing short of terrible, and I seem to be stuck in the middle of a disagreement between the company and one of their subcontractors. It’s now over a month after the promised completion date, and I have a half-installed system, and no details on when it will be finished. Queries to the company quickly descend into an aggravated barrage of inexplicable excuses.

Based on this experience, I will not be using (or recommending) SolarQuotes in the future.

Supplier Reply

My Installer was installing Ian's panels on last Friday, it was almost done, he could not finish the job due to heat. His Father Dennis rang me on Sunday to inform that Mathew had a sun stroke and was in the hospital. I told Dennis to Inform the customer (Ian), he did inform Ian. Mathew wanted to Complete the installation on Monday but due to his pre arranged jobs he had to go out of Sydney and he mentioned asap he comes back to Sydney by this weekend, he will complete the installation.I can not send another installer because he has already completed the job almost, may be an hour work left at the most.

Ian had a talk with me on Monday, I had informed him this too. He also had a talk with Mathew's father Dennis and hanged up on him. I have been informed this by Dennis.

Paul Ghosh
Green Home Sustainability Assessors Pty Ltd
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We are waiting for the Canadian Solar Panels to become available they were still on the water in December and we decided to go with your advice and not take up Paul Ghosh’s offer of taking the GCL 270 watt panels instead. We were happy to wait and get the panels we were quoted for.
We are getting 22 panels x 275 w = 6.05 kW
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Me Ghosh, the owner of Green Home, has a large variety of products and packages to suit ones individual needs, he can tailor make a packages to suit your budget. He was very professional and took care of everything! Show additional information
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The salesperson was the only one who spent the time to come to my place Show additional information
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A very clean looking install and no hiccups so far. A bit more communication would have helped, but I am very happy with the system. Show additional information
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