Green Star Solar Pty Ltd

Green Star Solar Pty Ltd Reviews

About

Green Star Solar have been operating within the Newcastle, Lake Macquarie and the Hunter Region for over 14 years. They use their own employees, no subcontractors. They are not a sales team but qualified Solar Installers. The team of Electricians and Apprentice Electricians are all managed by the Director, Gavin McQuire who is well known as a solar expert. Gavin and his team install for residential, commercial, on and off the grid quality systems. This company preserve their reputation through honest pricing and quality manufactured products, (Panels, Inverters and Batteries). Green Star Solar offer great after sales services should any customer require further information or support after installation.

Reviewers report paying: $5,600 - $5,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Green Star Solar Pty Ltd Reviews (11)

Show Most Recent reviews from All time

Average Scores

4.6/5

Value for money

4.6/5

Quality of System

4.4/5

Installation

4.7/5

Customer Service

  • 5 star 4
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Great system and helpful installer

The quoting process was informative as each sales person had their own view on different aspects of the proposed installation

The installation proceeded smoothly and as I was prepared to listen to advice on the movement of the TV antenna which improved increased the number of panel in the main catchment area

The supplier organised the new meter and its installation

Inverter rating: 5/5
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Friendly and fast scheduling, really happy with my system

They were so fast with getting a quote to me and scheduling the job in. The install went great and I love my system and the app!
Panel rating: 5/5
Inverter rating: 5/5
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Friendly people

There was a little bit of damage to property by th installers, but other then that the owner of the company was lovely.
Inverter rating: 5/5
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Original Review on 15-09-2021:

Gavin from Greenstar Solar gave me a quote to do what I wanted to do.

I have 1.75kw facing north put in 2009. 3.1kw facing west 2014, 2.9kw facing east 2017 and a tesla power wall 2
battery in 2018 and now 3.2kw facing north next to west facing panels. Gavin used 400w hyundai panels with a 2 string 5 kw goodwe inverter connecting west and new north panels.
Gavin at Greenstar Solar came the day I called him and I accepted his offer the next day and it was installed within 3 weeks. They did a good job, very punctual and did all the paperwork necessary.

Just for interest sake, I will attach a photo of my Tesla battery and the protective cover that I made for it, as it was installed when 'the powers that be' were threatening to install them away from a living area building. It is on the east facing wall and hinges open with louvres for air flow.

Thank you for your good website as I've been reading it for years and got valuable information from it.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked Brian: "Are you happy with the performance of your system so far?"

yes
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Good installation at a reasonable price

Attended site at nominated time and answered follow up questions promptly. Installation done with high regard for work safety and neat job. Completed in half day and included installation of isolation fuse required for meter install. Submitted the paperwork to retailer and supplied software to monitor the system promptly. Good customer service and system remote monitoring by supplier. Very happy with the whole installation process.
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Greenstar Solar - Service/workmanship well above expectations

The whole process with Green Star Solar (Gavin & the boys) was a fantastic experience. Gavin was on time to quote on the job as was the team for the system fitment. They removed our old system without complaint & there was plenty to be upset by as there was a heap of pigeons nesting under our old panels. The team who removed our old system & fitted up the new system went above and beyond with their quality of work & service. They also fitted a PVC coated stainless mesh pigeon guard around the perimeter of our panels which looks and works amazingly as we have completely stopped the pigeons/sky rats from our entering our new system and but eradicated them from our roof without any further deterrents (sonic etc.).

Gavin & his team were extremely flexible with us as they gave us time to replace all of the roofing screw/zips (seaside location) and pressure clean the Colourbond roof prior to the new system being fitted. This took some time due the weather and such but Gavin was happy to accommodate. :)

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 26-05-2021:

Great service

Green Star were prompt, surveyed the sight personally, was fully installed in a few days on an existing frame I made for a previous system that was damaged in a storm. Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Chris: "Are you happy with the performance of your system so far?"

Yes
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All good, except for placement of solar panels

Sales and Quoting process was friendly, in person and informative.
Installation was punctual and polite, but I’m not convinced that the placement of 1 string of panels is optimal.
Friendly customer service.

Panel rating: 4/5
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Original Review on 20-08-2020:

Great system at a great price

Informative friendly installers with good quality components, had to follow up a few times for info but everything went smooth once we all got organised. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Kurt: "Are you happy with the performance of your system so far?"

Operating all by itself without expectations!
Definitely recommend getting bigger systems, the string inverter was the right choice for us with limited shading even with North, East & West facing roofs!
Bill approaching zero!
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Gave me what I wanted, was responsive and responded quickly to a fault

Went through five cycles of quotes and was timely in his response and accurate in reflecting the changes I wanted (which was not the case with others who quoted).
The installation team kept to the appointed day, and were friendly and thorough despite it being a very hot day. Checked with me on any aspect of the install that could have my input (placement of inverter and its conduits).
The inverter had a fault after a couple of days, and the installer was there next working day to diagnose and arrange replacement with inverter supplier. When it arrived, he promptly installed it and also corrected wiring with one of the Solar Analytics monitoring probes.
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Original Review on 07-12-2017:

Green Star Solar did everything for us, including the applications, new metering and the upgrading of our meter box.
He was responsive to any queries that we had and discussed the options available to us.
The installation team are fully qualified electricians as well as solar installers so we were confident in getting a proper job done.
Once we had decided on our system (using Enphase AC inverters) and obtained the Ausgrid approvals, the installation was completed within a few days.
I would recommend Green Star Solar without hesitation, even though he is not on the Solar Choice panel.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked John: "Are you happy with the performance of your system so far?"

yes
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