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Nickel Energy Reviews

Based on 16 reviews

  • 5 star 1
  • 4 star 12
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    3.94
  • System Quality
    4.25
  • Customer Service
    4.00
  • Installation
    4.50

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About Nickel Energy, Solar Installers

Nickel Energy is 100% Australian locally owned & operated company with friendly and honest customer service and advice. Experienced, fully qualified installers & electricians, installing grid connected solar since 2002.

Quality products with distributors and warranty support in Australia.

Nickel Energy Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Installed a 2.5kW system. Excellent service from Nickel, clearly explained what we would be getting and how it would change our electricity bills. Show additional information
Recommendation from others around here who have done business with this company Show additional information
Nickel Energy installed a 2.5 kW system at a very competitive price using German inverter and panels.

After several months operation the system had a fault develop which was due to an error in installation, but service reps attended within an hour and had repaired the problem in 2 hours. The system is actually performing slightly better than what we were told to expect given our average daylight hours, so we are happy that we went for a slightly higher capacity system than what most of the sales people recommended.
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Installation was delayed due to popularity of the company. Show additional information
I like the sales person from Mark Group Mike Dudley. He made a good impression. But this company does not provide the cells I wanted. They were not able provide the best possible quality product I wanted. Show additional information
SolarQuotes suggested solar power suppliers where not local from where I live.
We have few good solar power companies in this area, and to save in transport and motor vehicle movement I prefer to shop locally.
So SolarQuotes should locate local suppliers in order to suggest them to its clients.
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Spent less than $3000.00 Show additional information
There were some cheap deals out there but quality was my pick. Show additional information
We chose Nickel Energy because they have been installing solar for a long time, they are a local business employing local people and are committed to offering quality products. We know they will be there in the future if there are any problems or queries. The sales rep was excellent and convinced us to buy a smaller system than we had originally thought of buying as it suited our energy usage better. The installers were all polite and efficient and happy to explain what they were doing and what to expect at all stages. We have no hesitation in recommending them. Show additional information
Service was excellent very happy with the results. Other neighbours have also signed with Nickel Energy Show additional information
The feedback was prompt & professional. Even though we did eventually go with a local company it was great to have the other businesses to compare quotes with. Show additional information
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While I was impressed with the installation of the system, the experience after installation was very disappointing and frustrating. Nowhere in all the advertising from Nickel (or any other local solar company for that matter) was there a statement or even suggestion that there might be an extended wait for grid connection. We ended up waiting well over three months. While the bank was quite happy to demand loan and interest repayments, the electricity company (Country Energy) have to date (6th July 2010) paid us nothing for our investment. Having spent around $20,000 this has had a detrimental effect on our wellbeing. Show additional information