PDR Energy Group

PDR Energy Group Reviews

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75% 0% 100%
4.7

Based on 13 ratings

About

PDR Energy Group (previously known as Allcoast Energy Solutions) is a Solar Power Installation business based in Molendinar QLD. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $4,900 - $5,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

PDR Energy Group Reviews (13)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.8/5

Quality of System

4.7/5

Installation

4.6/5

Customer Service

  • 5 star 7
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

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You won't regret picking PDR

They did a great job. That's all.

I'm a very critical customer and I would definitely hire PDR for any future installs.

Panel rating: 5/5
Inverter rating: 5/5
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PDR were very professional and completed a replacement solar and inverter system on the specified day. I had some initial teething issues but Pat sorted these out and we are very happy with the job.

The quote process from PDR was very efficient and detailed and easy to understand. The installation started early and finished on time by a team of workers who were very tidy.
We had a minor issue with the grid connection but this was rectified by Pat. All up, we are very pleased with the quality products selected and the tidy finish at a reasonable cost.

Panel rating: 5/5
Inverter rating: 5/5
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Great company

The sales process was great, Damien is very knowledgeable and experienced. The install went well they were polite and punctual.
Inverter rating: 4/5
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PDR energy group provide the best price and good service

Sales and quoting was friendly and competitively priced.

Installation was quick and professional.

Customer service was great

They helped organise the new electrical meter so that we could get the solar running.
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Great experience, reliable business

The sales and quoting process was outstanding - the salesperson had a great understanding of solar and the products available. Once across my needs, I didn't try to upsell unnecessary products/features.

The installation did have some miscommunication with scheduling, but it was understandable, given the typical organiser was away that week. The guys quickly picked up the slack once they were aware and did a fantastic job.

Post-installation, the guys were still responsive and helped me fix some problems with the app (which wasn't their responsibility).

Overall, they are an outstanding local team; I recommend them.
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Great installation standards, very professional installers great work ethics

Sales/Quoting was well planned, punctual and very professional
Installation was very professional / tidy / great standards, great example of what good looks like
Customer service was great, would not ask for more.

Inverter rating: 5/5
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Fantastic great service

Very good ???? polite tidy and punctual they organised the grid connection I didn't have to do a thing.
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+1 for PDR Energy Group

Quoting process and salesperson was fantastic. Got a number of quotes to compare which was top notch. Prices offered were by far the best in class (in comparison to other established companies)

Installation had a hiccup with installing of a not so common but already quoted inverter feature however it was quickly and efficiently sorted out. Also there is an accidental hole/damage to the interior wall which is yet to be fixed by them (was a bit hurt by this as this is a brand new house with no such damages yey). No major complains apart from that and the office was easy to reach out for any questions at any time.

The peak performance of the system however has not been reaching according to the quoting proposal which has been brought up but I am waiting for more days/data to really escalate it. Finally the panel layout on the quote vs the install was different probably due to circumstances but I was not told on the install day (or any day) and I only noticed this being different after a week as my panels are normally not visible at all due to completely being on the neighbors side. The install was very neat and clean and no major complains there too.

Grid connection and meter change was organised by them. Have I mentioned about the price yet because the price they offered was by far the best (by a lot) compared to the rest.

Overall happy with PDR Energy and hoping to get continued support in the future from them - have also already recommended them to a number of my friends

Inverter rating: 3/5
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Very easy to deal with. Great local company.

Very happen with my system. The quoting process was thorough and friendly. Pat from PDR was especially helpful and explained everything.

I also spoke to another solar company which was larger and quoted a similar price for an identical system, but I found them arrogant and somewhat condescending, but the PDR team were great!

Installation was smooth easy including organising an install of a completely new meter box and switchboard. They organised the new smart meter via the distributor and retailer as well.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 15-02-2022:

No nonsense advice, not pushy.

PDR was the first company to call me after signing up with solar quotes. Patrick was very easy to talk to and offered a range of options. He wasn't the cheapest, but his price was great for midrange quality gear (Fronius inverter & Trina 400w panels). He booked me in for the first week back in January and confirmed on the day that the team was coming out. They showed up on time and were clean, tidy and professional. Cabling needed to be run from one side of my house to the other and it was very neatly done in conduit and tucked up out of the way. I know they used a lot more cable and conduit than expected, but I wasn't hit with any extra charges. They explained to me how to connect to the grid and showed me how the Fronius app worked etc. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Dion: "Are you happy with the performance of your system so far?"

Our solar system has exceeded our expectations. It typically generates double our usage, and our monthly bills have been tiny. Bills have ranged from $51 in summer to $23 in winter. We used to range between $500-1000 per quarter, pre solar.

Over the year so far we have bought 1900kwh from the grid this year and have exported 3800kwh back to the grid. We go close to having our day time generation pay for our night time usage. We run multiple split aircons during the day when we're home and most nights for cooling, ie. we are not careful with our power usage.
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Knowledgeable and responsive

Most knowledgeable company I dealt with in the quoting process and responsive to my requirements, provided clear, well presented quotation and responded promptly to the questions I had.

The neat and tidy installation was well considered and explained by the friendly staff.

They included a hot water timer and an EV outlet installed in garage.
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PDR - great Gold Coast Company

Great staff from getting the quote to the install. Couldn’t rate the boys high enough. Very professional outfit.
Inverter rating: 4/5
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Good

The boys who came out and did the work were excellent, they explained everything really well, however hooking up with the app and getting connected by Energex and then my supplier was a bit ordinary. I asked a few questions from the installer which never got answered, I was left to work it out by myself which I eventually did. So, a bit more work on the after market customer service is required.

Supplier Reply:

Hi Glenn,

We Deeply apologise that this has happened.
It is very unusual that our installers did not assist with the wifi monitoring setup after completing their install. We will have our installations manager contact you to make sure everything is going smoothly and take this on board to make sure this doesn't happen again!

In regards to Energex applications, we lodge this to them on the day of completion but as it was a very busy period towards the end of the year here in QLD with the rebate dropping, they had quiet a large back log of applications to process so unfortunately has reflected us badly which we understand.

We apologise again for the inconvenience and hope you are enjoying the benefits of your Solar System!
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