Platinum Solar Designs Reviews

Based on 58 ratings Aus Ranking

  • 5 star 39
  • 4 star 19
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Platinum Solar Designs, Solar Installers

Platinum Solar Designs
Gold Partner
Platinum Solar Designs is a SolarQuotes Client (what does this mean?)
ABN: 78 622 499 398  ABN active since 26 Oct 2017 | Platinum Solar Designs Pty Ltd
ACN: 622 499 398  ACN active since 26 Oct 2017 | Platinum Solar Designs Pty Ltd
Electrical Contractor's Licenses:   (learn about electrical licenses and buying solar)
ACT: 20181319 Platinum Solar Designs Pty Ltd 

NSW: 332426C Platinum Solar Designs Pty Ltd 

Reviewers report paying: $5,200 - $8,420 for depending on hardware choice and installation difficulty ( how is this calculated? )

Why consider purchasing through Platinum Solar Designs;

  • Local Family Business
  • A Combined (30) years experience in Solar Energy
  • High Quality installation and service
  • Clean Energy Council Approved Retailer
  • 2018 Finalist in the Clean Energy Council Design & Installation Awards
  • Our installations recognised by NECA, and winner of the Energy Efficiency & Environmental category of the NECA National Excellence Awards
  • Installation by our in-house team of employees, we do not subcontract
  • Various options to suit all budgets


Platinum Solar Designs (PSD) was established through passionate solar minds coming together to form a business for clients looking for a turnkey solution, great service and a high-quality product.


Platinum Solar Designs services include design, engineering and installation of domestic and commercial Solar PV Systems in NSW, QLD and the ACT. With more than a decade of Solar PV experience our team are equipped with the expertise to ensure our clients receive a professional and personalised service from the initial quote, right through to delivery and installation. We are committed to delivering projects of the highest quality and with fantastic performance and systems with longevity as well as aesthetics in mind.


We have key relationships with the world’s best solar manufactures and Australia’s leading distributors to ensure that we provide the best quality solar panels, inverter and components available to us. Using high quality products will enhance the performance and longevity of solar systems we install. We take our product selections very seriously and have travelled the world to witness the production of materials and testing facilities.


Our service is sought after by leading businesses within the Australian Solar Market. We have recently been awarded finalist status for the Clean Energy Council Design & Installation awards 2018 in the open category (over 240kW Installation). Our installation also recognised by NECA (National Electrical and Communications Association), and winner of the Energy Efficiency & Environmental category of the NECA National Excellence Awards.


It is assured that the service and workmanship our client will receive will be of the highest standard. Through our combined (30) year history in the solar industry our clients can be confident that we have the experience and competence to deliver a solar project on time and of a high standard. PSD is also a Clean Energy Council Approved Retailer and a signatory to the Code of Conduct. The code is not compulsory however solar retailers that are approved by the Clean Energy Council have undertaken stringent assessment to ensure their commitment to responsible sales and marketing activities and solar industry best practice.


Platinum Solar Designs Solar Reviews

Excellent customer experience and an amazing same day installation

I didn't bother with a second quote after consulting with these guys as the pricing is fair and within budget and was guided every step of the way from preinstall to warranty and grid connection that's about to happen.

The installation team is well built and is very enthusiastic about installing solar panels, they have explained the installation requirements and processes. The finish is very early and smooth with crafty attention to detail install, no rough edges.

The team is technically sound as it turned out, I ended up with close to 20kwh yield even with a less desired roof facing direction.
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Would recommend to anyone who wants solar

From the moment I walked into their studio I felt welcomed and in good hands. Scott and Kristi Lee were very knowledgeable, they didn’t push products or try to sell but let me choose and guided me to the best product suited for me.
The builders were fast and efficient and left no mess or damage
Admin did absolutely everything from initial consult to dealing with AGL
Absolutely amazing company to deal with
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Great value, high quality system.

Everything was very smooth and simple.
The Platinum Solar team are highly knowledgeable and have a great range of quality systems.
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My Sunny Solar System

The process from the beginning was easy seem less and extremely professional. I have never dealt with such a professional organisation from quoting to installation and even follow up. I’m ecstatic with the service and the results. Such a simple and easy process - one face to face netting 2 phone calls and installation only took a couple of hours

I would recommend this company 100% I’m already producing on average 25- 30 kWh a day and it’s winter!!
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Pleasure to do business with

Kristi-Lee and the team at Platinum Solar made selecting and installation of my solar system so easy. The quote I received compared really well with the 2 other companies I received quotes from. I chose Platinum Solar as I found they were by far the easiest company to deal with the information and response time was good.
The install team turned up on time, they worked really well together and kept me informed on what they were doing throughout the install works.
Platinum organised everything from start to finish I had to do nothing which was a blessing.
They are a company I would and will recommend to anyone wanting solar installed. Thanks Platinum Solar for making all of this happen so smoothly.
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Platinum Solar Designs for the win

Top job and a pleasure to deal with, from the initial quote to the installers cleaning up after the job and organizing the new meter.

Totally recomend
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Perfect from start to finish

From the very first phone call inquiry Kristi-Lee was so helpful. She had all the answers to the picky questions i had. I got a few quotes and ended up going with these guys based on price, extended product warranty and customer service. I had requested some extra electrical work which was accommodated with ease. I bugged Kristi-Lee so many times throughout the whole process with annoying questions and she always got straight back to me with the answers.On the day of install the guys arrived on time, found out my board was illegal and needed a total rewire, informed me about it, worked all day until about 6pm, refused to take payment for the extra work on the board, cleaned up and the job looks amazing. They did all the paperwork and my meter was changed the other day to a smart meter. The process is now complete and was flawless from start to finish. Highly recommend. Show additional information

Review by Michael Newcombe

Their quote was extensive and quick (not the cheapest). The installation went very smoothly without a hitch. The work was of high quality and very neat. Kristi-Lee arranged everything including the grid connection with our retailer. Their follow up was good they even offered to wash down the panels down the track as without rain they are collecting a bit of dust. I am receiving by email daily reports from SMA re power production. Show additional information

Timing of service from Enquiry to installation

Everyone involved from engineer to front line staff were friendly and assisting. No question went unanswered and eventually the cost of the system was under the quote ( unusual!). I was surprised and pleased with how prompt the installation was and the professionalism of the job. Show additional information

5 stars all round

The whole experience was easy, Kristie lee kept me informed leading up to the instal and the boys were very efficient and tidy. The black panels look great on the roof! Show additional information
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Very professional people to work with and they are local to my area.

- Easy and very informative
- Installers where punctual, provided good advise on the process, the work was completed in a timely manner and the manager showed up at the end of the day to check the work and to check that I was satisfied and understood the equipment.
- They helped wit the grid connection and told me that if I needed any further assistance they would be there to assist.
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Great Solar Company

Sales and quoting by Kristi-lee was excellent.
Installation by Brad, Alex and Eli was excellent and completed in a timely manner.
Great customer service throughout.
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Very impressed

From the first phone call to the final stages of hookup, the customer service has been spot on, and the quality of both advice provided, communication and products installed as be fantastic. Highly recommend PSD Show additional information

We're up and running!

Platinum Solar Designs provided an excellent all-round service, from the initial quote through to the installation and helping to set up our account with our energy provider.

The installation team (Justice, Michael and Garth) were very thorough, and did a fantastic job, making sure to keep me informed if changes were required to the original layout.

So far so good with the system (although it has only been running for one day).
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Great bunch of guys. It was a very hot day but they performed the works quick and very tidy

- Great service, quick quote (within a day). Made up my mind on the day
- Installation was faultless with some great guys performing the works
- Customer service was exceptional and I am 100% satisfied
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Happy customer.

Very competitive quote. Only provider to visit site to quote and arrived on time for quote and installation. No fuss and easy to deal with. Installers were hard working, friendly and willing to answer questions. Would recommend. Show additional information

Helpful, patient , knowledgeable and supportive staff.

Kristi-Lee was my first and major contact for my solar purchase. She was professional and very knowledgeable about the company’s products. She was extremely helpful and patient in explaining the whole process and was punctual in returning emails and phone calls. Platinum Solar organised everything from installation to having our smart meter upgraded by our energy provider. I felt very supported through the whole process. Scott, the owner installed the system himself along with two other Platinum Solar technicians. The guys were polite and answered my last minute questions. They did a great job. The system looks great and is working well. I would highly recommend Platinum Solar Designs. Show additional information
Your service provided us with two excellent installers. They were both very difficult to choose between and that reflects upon the careful vetting your service provides. The third quote we got ourselves and it was a very different experience and not in a good way. We are very happy with what has developed and a big thank you to Solar Quotes for making a minefield a milk run. Show additional information

Awesome installer!!

I got myself 10 quotes all up. Platinum Solar Designs were willing to work with me to give me the best price. They look after all aspects of the install finishing with organising the meter upgrade with the energy provider. In the end, the team were very accommodating, professional and friendly. They even visited again after the install to triple check all was good and that I was happy as well as provided the time to answer any and all questions. Highly recommended! Show additional information

Superb System and Installation

The initial telephone conversation with Kristi-Lee, the business owner followed by a site visit by chief technician, Scott, which seems unusual for other companies for some reason, resulted in useful technical advice and an accurate detailed quote. Installation was timely with courteous installers with good technical knowledge, which although a re-design of the system had to be carried out on the day, the resultant installation has proved to be excellent giving us unbelievably high yields. The administration provided by the PSD office was courteous and efficient with interaction with the energy company carried out in the background, relieving us of that process. From the initial inquiry to full commissioning of the system took about 1 month.
When we are ready, we will approach PSD for the installation of battery power and have no hesitation in recommending their services to others.
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Friendly, helpful, quality service

Excellent and friendly service, with very clear information provided. The system looks great, and the whole process was very smooth and easy. Show additional information

Quiet, polite and efficient

The installers were delayed by rain which allowed me to come home from my holiday (cut short by the same weather) and watch the installation proceed. I mentioned that the roof already had a few broken tiles which I had tried to get the plumber to replace but the plumber had half finished the roof some weeks ago and not come back. The broken tiles were replaced while the solar panels were installed where this got in the way of the installation. The technicians were courteous, quiet and polite for the entire time they were onsite. They also turned up when they said they would and left the work area very clean. I also noticed the tecnicians didn't spend all day looking at their phones which was a nice surprise

The quote was for JA Solar JAM60S03-315 panels and an SMA 3 phase inverter. Everything is running quite well and I am happy with the Sunny Power portal setup.

The owners and administrators are a pleasure to deal with. Recommended! to find an equally useful plumber for my roof
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Very Impressive

I obtained a wide range of quotes from various companies. PSD were cost competitive with the two options that they quoted on. What sold me was the ease of dealing with PSD in particular Kristy - Lee who provided me with excellent advice and in fact changed my decision at the eleventh hour. The installation team were incredible. I doo recall having a better team of tradespeople ever. Friendly efficient and very proficient, they even sealed some small holes in my tiles. The job was completed by noon and the site was left spotless. Thank you. Show additional information

Great people to deal with

Quoting process was very professional. Kristie-Lee and Scott identified our needs and we were given a full rundown of available options re panels and inverters. Once the system was finalised and designed, all the paperwork was provided as a package for our review. The installation team were right on top of the project. Punctual, polite, tidy, everything ran smoothly. By the end of the day we had a top class system up and running and connected to the grid. Couldn't be happier! Show additional information

V helpful staff

V friendly and v helpful staff. Lots of advice given and patient with questions. Installation was smooth, held up only by extreme weather event. Show additional information

Helpful, knowledgeable, professional

Really appreciated the PSD team's efforts from booking a quote and answering questions through to organising, executing and commisioning the install, including all the behind the scenes setup and notifying my energy retailer.

The system is almost a week old and seems to be operating well. Installers kept me in the loop and kept a clean site. PSD are also keeping me up to date with meter replacement through the electricity company, which is handy!

PSD wasn't the cheapest, but they were the best value for money in my opinion. Lead time for the install was a little longer than ideal (tried to tee up with other renovations), but it is the busy season so a few days isn't much to loose - and hey, I'm not surprised they are busy with the job they do! - Thanks PSD!
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The Best Staff & Best Installers ever!

From the Start to the finish , I can honestly say dealing with Kristi-lee @ Platinum Solar was a total pleasure! Great service & Knowledge from Kristy-lee & Scott , They took the time to explain every detail , With NO PRESSURE ! very relaxed people ,I decided on my Package , then told my Brother & Brother in-law about Platinum Solar Designes PSD , then they also purchased through PSD , All three of us recieved a discounted price for the three units , Brilliant ! Very Happy Customers , Highly Recommended , Especially if you have any doubts about solar , and the industry it self, They are happy to answer all and any Questions, with expert advice! PSD Have their own team of Installers & Sparky , Great to deal with these guys also , They Cleaned up the boxes an rubbish as they went along , leaving a Clean and non harzardous work area as they progressed , FANTASTIC !! I Cant Recommend thes guys enough ! SIMPLY BRILLIANT.. Show additional information

Highly recommend PSD

Looking into solar was so confusing since I didn’t know anything about it, I got a few quotes but with PSD there was no sales person approach no pressure to book in a time an date just to get a signature.
From meeting with Kristi lee for the consult you knew she knew her products an she stood behind them 100% an was happy to answer any question.

The installation was nothing but professional from Scotty an the boys they were polite an considerate, it was a hot day when my solar was installed I have a black tiled roof so it wouldn’t of been nice up there but they done it an they cleaned up everything when they left if it wasn’t for the solar panels you wouldn’t of thought there were trades at my place for most of the day.
If your looking at getting solar I highly recommend PSD.
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Outstanding process all round.

The team at PSD have done an amazing job with the whole process of a solar set up at our property. From the initial consultation through to planning and installation they were extremely professional, very knowledgeable and prompt.
I would highly recommend them to anyone looking at installing a solar system!
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Great Solar Installer, Excellent Service

We have recently had a new Solar PV system installed onto our home by PSD. We are very happy with the finished product. It looks so good with the Black on Black Sunpower panels, and the black racking system. The communication from Scott for the initial consult was excellent, and speed at which they sent through the quotation for the job after this was appreciated. The timings for the install after this were as stated, and the installation went very well. Even after I wanted to change the roof mounted position of one the sets of panels, Scott was happy to accommodate for this. All work completed was very neat and tidy, and there was no rubbish left after the job was complete. Good local company to support. Would highly recommend. Thanks PSD Show additional information

Fantastic installer

Very happy with the service provided from start to finish. Show additional information

Very helpful, Quick and easy to deal with, great install experience

After a lot of research and multiple quotes from multiple providers, PSD had the best combination of technology and price, and seemed to be the most knowledgeable of the providers I engaged. I had a lot of confidence going in, based on the research I'd done, and their end-to-end experience was the best. Very pleased so far with all their work and with the system they've installed. Show additional information

Very happy

I had several local quotes not only did PSD give me the cheapest quote but also good quality products .The staff were punctual polite and very professional Show additional information

Fantastic Installer. Very Knowledgeable Company.

Had the pleasure of having Platinum Solar Design of Kiama installing our Solar Panel System. Cannot rate them highly enough. They were so professional, honest & punctual. Very knowledgeable staff & their quote was so much better than others we had obtained. From the start of the quoting to the final installation, everything was explained precisely. You can tell that they take pride in what they do. Great service from all involved at Platinum Solar Design. Show additional information

Fantastic service from Platinum Solar Designs

Everything about PSD is professional. From the quote supplied with comprehensive information to the installation to the performance of the system.

Kristi-Lee was so patient with my myriad of questions (I'm a bit of a nutter with the details) and very quick to respond.

The guys who did the installation were great to deal with, took pride in their workmanship and cleaned up nicely behind them despite it getting a little windy and blowing packaging material around. They chased it all down and got rid of it.

As it is an SMA inverter i was able to get access to Sunnyplaces website where i have been comparing to other systems of similar sizes in my area. My system is consistently out performing them. Most likely due to the quality of the panels.

I also opted for the Solar Analytics monitoring software. It's not essential but if you want the details of your total consumption, on site consumption and total production it's great.
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Quality service

Very impressed with the advice given by Kristi as to the type of panels and system would best suit my needs. Excellent service as to advice and quotes. Workmanship was carried out efficiently and in a tidy manner. After installation paperwork was completed and submitted to supplier for grid connection. There was follow up to ensure that I was happy with all work carried out. I have no hesitation in recommending PSD to anyone who is interested in solar installation. Quality service. Show additional information

Quality system at a competitive price.

Great job. Professionally carried out and in a timely manner. PSD Installers were friendly and helpful and explained the whole process for us. Recommend PSD to anyone wanting a quality solar system. Show additional information

Wow, friendly and helpful, mostly though the honest answers to our questions.

Everything went as planned, on time, and tidied up before leaving, even did a follow up three days later to check for any problems. Show additional information

Great system and Fantastic Customer Service!

Quoting process was straight forward and easy. Installers arrived on time and were professional. The owner of the company (Scott) is an engineer so knows his stuff and exactly where to position panels for maximum effectiveness. After installation was complete, Kristi-Lee was extremely thorough in helping us select an energy supplier.

The company has helped us from start to finish and we couldn't be happier with every aspect of the process. Highly recommend.
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Nice and quick installation, best value for money system

Hi quality component at reasonable price
Nice and knowledgable sale person

A bit slow on after sale service
They just accept bank transfer for payment
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The Full Package - Amazing Customer Service & Great product

Sales process was smooth and easy. Everything was explained to me in full so I knew exactly how my system worked and what the price included. Was also given options on systems size that was both based on my current and future energy requirements. Installtion was smooth. The installers were nice and even took their shoes off in the house - though we insisted not too. Very, very friendly and explained the installation process and also cleaned up after themselves.

Customer Service went above and beyond. Kristi-Lee was fantastic to deal with and really knew her products and was easily able to answer any of my questions on models, how things work, sun positioning etc. Would 100% recommend this company to anyone considering solar power. They really went above and beyond and couldn't be more grateful!
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Spectacular Service

During the sale process, Kristi went out of her way to assist in any queries with the quote as well as providing a visual representation of the panels. Prior to the installation day, Kristi was in constant contact with me to determine installation date, which was within 2 weeks of accepting quote. On the day of installation, Scott acted in a professional manner and discussed the installation process prior to commencing. He consulted us regarding positioning of the panels as well as the inverter on the day. Post the installation, Kristi helped regarding the meter exchange process but more importantly when we changed the Wi-Fi password, Kristi went out of her way to come to the property to reset the inverter password and mobile app to help me track my usage. I am very grateful for all the help and support that has been provided by Platinum Solar Design .. highly recommended. Show additional information
Great team from Platinum Solar Design, they dealt with a difficult installation with enthusiasm and delivered what was required. Followup support and system information supplied has been outstanding. Show additional information
A friendly & professional team who did a good job Show additional information

Excellent people, great job

Great people to deal with.
I HIGHLY recommend them.
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Fantastic Service

Firstly i wish to thankyou Finn for your very informative videos, which provided me with the basic information I needed to start on the road to install of a solar system. i did not use your get a quote system, alternately trying to support local businesses i commenced my inquiries locally, which proved unsatisfactory. however a friend of mine who used your quotes recommended his installer who i contacted and have not looked back. On first contact with Platinum Solar Designs Pty Ltd of Kiama speaking with Kristi-Lee i was impressed with her professionalism, punctuality and politeness extended. Kristi-Lee was happy to listen to my needs and questions rather than try and force her opinion. Her communication skills are excellent and my instructions were received without fault. The quotes arrived quickly and were a handsome price compared to others. The on-site inspection went well and Scott's and his advice and suggestions were fantastic while being very reassuring with my questions. Then came the installation a week after the confirmation of the quote. On a bitterly cold and windy day, the two lads arrived to do the installation on time and were very pleasant to deal with explaining and advising us on the way of the process and giving us different alternatives to set up and following our requests to the letter. The job was finished and tidied up after the completion. Wi Fi connection completed the set up finished to the two young men headed off. The service did not stop there within the hour Kristi-Lee contacted me to assist with the Registration and monitoring set up, the warranty agreement and maintenance manual arrived soon after. Contact with the energy supplier has also been completed for the new meter. I look forward to the meter process and further corro with Platinum. I have no hesitation in recommending Platinum Solar Designs to anyone for their services Show additional information
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