House Tablet

Find The Best Solar Deals In Australia

  • 3 Free, No Obligation, Solar Quotes
  • From Fully Qualified Installers
  • With 1000s of Customer Reviews
  • Competing for Your Business
Finn Peacock Caricature

Ready for some quotes? Enter your postcode now

Smart Energy Group Reviews

Based on 12 reviews

  • 5 star 7
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 1

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

Show ratings from:

About Smart Energy Group, Solar Installers

Smart Energy Group is a Solar Power Installation company based in and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Smart Energy Group Solar Reviews

Bought 2 Kw system 8 years ago and it’s not been producing much and we have still been getting big bills, we decided to replace this system and add 24 panels. Our previous system had allot of shading which could have been avoided, now the new system is placed in a much better position. Show additional information
Really easy process, from contact to install was around 3 weeks. Added more panels and a new inverter to give our old system a boost. Thanks Harvey Show additional information
Where do I start with the problems...
-Panels on western roof start being shaded from 1pm in October til sunset which voids panel waranty
-2pm north panels are in shade until sunset which voids panel waranty
-inverter installed on the north wall which slowly destroys the inverter and also voids waranty.
-installer screwed isolator to panel mounting structure which voids waranty of mounting structure
-system does not produce even close to enough for its size. 5.5kw system on a 99%sunny day only hits 22kw for the day.
-i had the system looked over by another qualified CEC qualified installer and the faults he found in the quality of workmanship and lack of regard of the regulations shocked me and looking at their Facebook page now that these problems have been pointed out to me it looks to be a common occurance but us non qualified people would never know who knows how many houses out there have been installed with similar problems..
Show additional information
Thanks for all the help never let us down and especially a big thanks to Mel who did all of the paper work follow ups thanks Mel for all the help I would recommend smart energy to everyone Show additional information
I had a 6kw system installed at my property in Albion Park 3 weeks ago. The process went really smooth from start to finish. I would highly recommend this company. Show additional information
After looking into solar for the past 6 months I called smart energy group and Connor called me back to arrange a time to do a solar viability assessment. He spent roughly an hour and a half at my place in the end we found a 6.4 kila watt system was the best for me.
2 weeks later our installers arrived. Calvin was our installer he was on-time and talked me thorough the process before starting the work. Within a few hours they were done and had showed me how to work my converter and cleared up all their rubbish.
We are now waiting on ergon to fit out meter.
Show additional information
I was very impressed with the salesman, Beau, who came to my house and explained the system and how it operates in great detail.

I would definitely recommend this company to anyone else contemplating a Solar System for their home or business. Their followup service was also second to none.
Show additional information
Excellent experience, simple finance application through Classic was smooth.. Install was very good just had a couple of delays due to the weather Show additional information
I planned to buy a solar system for the last few years but was waiting for the prices to come down and the kW’s yo go up. Smart Energy Group offered a very competitive price and an outstanding service when they installed my new 6kW system last month in Newcastle. I couldn’t be happier with the outcome.

Thanks guys,
Show additional information
System was installed a while back but so far i've had nothing but good things to say. Anytime i've had any questions its been a breeze, the system is performing as told and my bill is reduced.

I wanted batteries but at the time i was told to hold off a year or 2 which when i run the numbers made perfect sense.
Show additional information
From the representatives promoting and informing, to the 3 courteous young installers plus all the help from office staff I could not be happier all round with this company. There should be more companies like this, I would recommend this company to any one Show additional information
Had the guys over in March 2017 to install my system. Overall I was very impressed with the efficiency and quality of the installation and cost vs return on investment. My usage wasn't over the top (14kw) But it was explained that 5kw realistically was the best option regardless, given my roof space. Show additional information