Watters Electrical

Watters Electrical Reviews

About

Watters Electrical is a Solar Power Installation company based in Shepparton and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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Watters Electrical Reviews (10)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.2/5

Value for money

4.4/5

Quality of System

4.2/5

Installation

3.9/5

Customer Service

  • 5 star 1
  • 4 star 7
  • 3 star 1
  • 2 star 1
  • 1 star 0

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Original Review on 06-08-2020:

Professional reliable service

Great price. Efficient, quick installation, very polite and professional installers. Local companywith lots of experiece and qualified electricians. Very happy with whole process, all stages progressed quickly, easily and professionally. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Sonia: "Are you happy with the performance of your system so far?"

Very happy with system. Used to put $90 aside each fortnight for electricity bills - last bill (summer) for 3 months was less than $30, winter about $80. Cost of installation already recouped in less than a year.
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Installation

Simple process very knowledgeable company. Local employer with 260 employees with head office 15 mins from my house.
Price beat all 4 others that rang me.
Friendly and fully competent team of installers. Completed 6.57 system in 5 hours.
Demonstrated system and installed WIFI and App for me.
Completely satisfied all over and would suggest SolarQuotes look at them as a five star company.
Got the WOW factor
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Good Install and pre install service. Ok post install

Quoting was great
Installation Ok. Punctual, tidy but the whole team wasn't polite on installation day, however install team leader was great. Post install was ok but not over and above. Good advice and product install with ok follow up.
Overall happy with system result in terms of products, performance and support.
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Original Review on 05-11-2018:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 3/5
Quality of System: 4/5
Installation: 3/5
Customer Service: 4/5

8 months later we asked John: "Are you happy with the performance of your system so far?"

Yes.
Unfortunately our electricity distributer took 13 weeks to process paperwork that held up the software conversion of our power meter, that delayed us receiving solar credits over the summer months. Export power was limited to 5.0Kw, however some other energy distributors in Victoria allow higher Kilowatt levels to be exported to the grid.

Victorian State Government run Solar Victoria's four month delay in processing the solar rebate was pathetic.
The paperwork required from the solar installer, the energy distributor and Solar Victoria is a bureaucratic nightmare.
From the installation date, due to delays, it took more than 6 months for the solar rebate to appear in our account, after many emails and phone calls.

Finally I would like to thank Finn Peacock for his unbiased advice.
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Installer has terrible customer service, still waiting for the smart meter that was included in original quote but not installed even though I have paid in full some weeks ago.

Was always going to consider a local company so rejected any quotes from suppliers in other areas, didn’t want to waste their time.
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Original Review on 15-07-2018:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Bruce: "Are you happy with the performance of your system so far?"

yes
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Thanks for the information it made it easier to understand and choose an installer and compare systems
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