3 Phase Solar Pty Ltd Reviews
4.8
Leave a review Based on 26 ratings Aus Ranking
- 5 star 17
- 4 star 9
- 3 star 0
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.73
- System Quality 4.85
- Customer Service 4.92
- Installation 4.81
Timeline
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Employing a friendly and professional staff of 10, including subcontractors, we have over 200 installations under our belts in the last two years.
We pride ourselves on installing premium-end systems, specialising in Enphase, SolarEdge and Fronius inverters, as well as Sunpower and LG panels.
And - despite our name - we also install on single-phase homes :)
3 Phase Solar Pty Ltd Solar Reviews
Easy process
Although I believe it was a difficult job, being double story and needing lots of panels, the installer Alan West worked out how to achieve the best result.Everything worked very smoothly and the back-up information has been great. Show additional information
Fantastic experience, couldn't be happier
3 Phase Solar gave us a quality set of panels and inverter at a great price, with a hassle-free installation.Alan responded quickly to our requests and was very helpful during the quotation and system selection. He's an electrical engineer and is clearly personally passionate about solar systems so we got thoughtful and informed advice. He spent time asking us what our needs and priorities were for a system, and advised us on systems at various price levels with their pros and cons. He didn't try to sell us on anything but helped tailor a system appropriate for our needs, including some tricky tree shade issues on our roof (we ended up choosing a system with optimisers, we were mostly interested in system with maximal efficiency for environmental reasons). My parents coincidentally had chosen Alan to install their solar a few weeks previously (they found him through SolarQuotes) and they were more interested in balancing quality with price, so he recommended a different set of (cheaper) options to them (although all the systems he uses are good quality ones as per this site).
Alan communicated well with us throughout the planning, including some helpful reminders to get our documents together in time before the rebate changed. Everything was really easy, he just sends links to the correct online forms by email, it was all done in a few minutes.
During the installation Alan came over to check Andrew (the electrician) was going ok and that we were happy with everything. Andrew was punctual, communicated well and kept us well advised of all decisions and progress during the day. He was careful and tidy, and checked our roof before he started and even replaced several cracked tiles! After the installation he cleaned up thoroughly and explained how to manage the system, very informative and answered all our questions. So far we've had great follow-up and support for our system, which is working brilliantly.
I can't recommend 3 Phase Solar enough; honest, thorough and a great deal. Thanks Alan and Andrew! Show additional information
As good as you can expect
What can I say I give 3 Phase Solar a 95% You can not get better in the real world. Show additional informationExcellent service and system
Service was great from start to finish. Alan went above and beyond in explaining everything and doing extra analysis for our unique situation. Show additional informationVery happy
Alan came out quickly to quote and was able to give us all the information we needed. He answered all our questions and was honest with his answers.He was knowledgeable and politely followed up with us after the quote.
The install was smooth, on time and the guys who carried it out were polite and efficient.
It's still early days, but so far we are happy Show additional information
Couldn't be happier, Fantastic job
From start to finish my solar install has been a breeze. Alan and his team went beyond what i was expecting in all aspects. All of my questions got answered in an honest and truthfully manner. Alan quoted all different options that suited my needs and budget options. I had the 9.9kw system installed with a Fronius inverter, Anthony and his crew did an outstanding job with the install, taking pride in their work and the way they finished off the little things was above what i had expected. They were polite and punctual, left the property clean and neat, no rubbish to be found.I wouldn't hesitate in recommending 3 Phase Solar to my family and friends, or anyone looking to get solar at home. Show additional information
3 Phase Solar
Initial call till signing off went very well with all questions answered at any time and was kept informed at all stages. Show additional informationGreat!
We definitely recommended 3 Phase Solar! Alan and his team were great! His service was that good that we signed up on the dot! Today 15/06, the panels were installed and we are very happy! Show additional informationReasonable Package with Independent Monitoring Tool
While I aim for best priced solar package, I also want to ensure my investment is protected as there is a higher chance the panels will have performance issues in a long run. The installer had bundled together Solar Analytics, an active performance assessment tool which ticked my boxes. Very knowledgeable in what they offer and stick to the facts when supporting me with questions I have. From accepting quotes to finished installation just within 4 weeks time, now waiting for my energy retailer to reconfigure my meter. Very pleasant journey from getting quotes up to completely installed and running. Show additional informationMoney saved
Everything went very smoothly.Pricing was very reasonable giving very good value for money.
Was kept in the loop at all times.
Would certainly recommend 3 Phase Solar Show additional information
Fantastic service by Alan and his team!!
From the get go Alan was helpful in every way possible. We went through a number of different configurations and he was patient whilst I made up my mind which way we would go. He followed up regularly and kept me in the loop from getting signed up, through the application process right through to completion.The installers were professional, on-time and very polite and cleaned up once they finished and walked me through everything.
I would highly recommend Alan and 3 Phase Solar. Professional in every way! Great work. I will definitely be recommending to my family and friends!! Show additional information
Job well done.
Prompt response and all queries swiftly resolved.Very happy with the overall work done. Work carried out within advised timelines.
Sturdy installation on a tiled roof (no tiles got damaged either).
Highly recommended. Show additional information
Excellent affordable service
The sales and quoting process with 3 phase was excellent. He answer all my questions and was able to install the solar panels relatively quickly. The installation was suppose to take 3 days to install 28 panels but it only took a day as they did overtime. The installers were tidy and punctual. Alan, the sales rep came back the next day to demonstrate how to use the solar monitoring app and organised the grid connection. Show additional informationHighly recommended!
Alan was a pleasure to deal with and explained and clarified any doubts or questions I raised.Anthony, the installer was also excellent and very professional. Show additional information
Very good job done.
They worked hard in a rainy day. I appreciate their works.Supplier Reply
Thanks for the review Kourosh. If you need any assistance please reach out to us.BTW. The system size is 3.96kW! Show additional information
I was very impressed with the installer. They spent extra time repairing and replacing roof tiles while installing the solar panels.
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Excellent installation. Very happy.
Alan was very patient with initial enquiries and questions. Throughout the who process his communication was excellent and was very prompt when replying to enquiries.His recommendations on equipment were concise and the installation process was seemless.
Since installation he has been available to answer further queries and has monitored the systems performance to ensure optimal performance. Show additional information
Professional Solar installation Outfit
3 phase solar were extremely professional, completed the work in one day and made the whole quotation to installation easyNot the cheapest installation option but will be the best value in the long term
Alan is extremely knowledgeable and answered all my concerns
Price massively reduced after rebate
Happy customer Show additional information
Open, honest and committed to getting the best outcome.
Knowledgeable, patient in transferring that knowledge, provided options with pro’s and con’s, the install was punctual, clean and professional all services post install completed with training, system checks post install with an annual review of performance. Show additional information
Great system that included optimisers and an inverter that allows the monitoring of production and consumption which is a fantastic feature.
There was a shortage of Sunpower P19 panels Australia wide but Alan from 3 Phase Solar kept us updated at each step of the way. The install crew were very professional and did a great job.
Overall a very positve experience, wouldnt hesitate to use 3 phase again Show additional information
There was a shortage of Sunpower P19 panels Australia wide but Alan from 3 Phase Solar kept us updated at each step of the way. The install crew were very professional and did a great job.
Overall a very positve experience, wouldnt hesitate to use 3 phase again Show additional information
I found the information provided by solarquotes very helpful. My eventual installer, 3 Phase Solar were great and Alan answered all questions asked and provided me with the right information. I would not hesitate in recommending 3 Phase Solar to anyone else. Remember that cost is not everything when it comes to doing solar, research each installer and equipment quoted before making a decision.
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Alan from 3-Phase was very knowledgeable and supportive. They weren't the absolute cheapest option, but were competitive. The installers onsite were pleasant and professional. Installers had to change the install date, but kept me proactively informed throughout. Post-install, there was a slight problem with the add-on monitoring system. Alan worked with the supplier, and dropped around out of hours with a replacement part which fixed it immediately. Alan provided all the documentation required for STC's and the Vic solar rebate. Overall an excellent experience and I'm very happy with my system and performance. I would not hesitate to recommend Alan and 3-Phase as a solar provider.
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Very good quality of service. I have every confidence in getting great support ongoing if needed.
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The salesperson was clear, knowledgeable and prompt, answered all my questions. The installers were polite, tidy and on time. Phone contact and internet messages kept me completely informed. Installation took time over 2 days due to bad weather and a steeply pitched roof, but disruption was minimal. I’d highly recommend this company.
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