Avery Solar and Electrical

Avery Solar and Electrical Reviews

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4.9

Based on 55 ratings 1 Review removed

About

My name is Chris Avery and with my wife we are the owners of Avery Electrical Solutions – a family owned and operated electrical business servicing Penrith and the Blue Mountains providing an honest, reliable and professional service.

 

I have over 19 years experience as an electrician primarily working in the security sector across a range of private and large scale government projects. In 2018, after many years of travel and long hours away from home we decided to start Avery Electrical Solutions to give us flexibility and more quality time as a young family.

 

But we aren’t just your ordinary electricians, having recently completed our own home renovations we want our customers to experience the same joy and excitement our home brings to us with energy efficient options and automated electrical design solutions. We take pride in our workmanship – We genuinely get excited by the work we do and love coming up with innovative design solutions to suit your project needs.

 

We want to support our local community/economy – While we strive to provide you with the most cost-effective options, we don’t use cheap imports or knock off products and 9 times out of 10 our gear/equipment comes from local retailers or trade suppliers.

 

We are fully licenced – Electricity is not something that should be played with unless you’re an experienced and licenced electrical contractor in NSW so rest easy knowing we are fully licensed, accredited and insured.

Winner of the Blue Mountains Outstanding Services and Trade Award 

Reviewers report paying: $8,039 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Avery Solar and Electrical Reviews (55)

Show Most Recent reviews from All time

Average Scores

4.7/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

4.9/5

Customer Service

  • 5 star 35
  • 4 star 19
  • 3 star 1
  • 2 star 0
  • 1 star 0

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This 3.75 star review was removed at the request of the reviewer

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Installation and quoting

Avery quoted local quickly and rep turned up and discussed then quoted. 2nd quoter a day later but from Brisbane with installer from Seven Hills. 3rd quoter a week later, after decision made
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Exceptional customer service and meticulous installation!

From start to finish Avery were exceptional, including: attention to detail; a large amount of general and timely communication to appease my own research needs and to assist with my selection of the final products; Chris (the owner) was on-site for the installation and is one of the most meticulous installers I've ever had the privilege to do business with. There is no other installer in the Blue Mountains that I would recommend over Avery. I'm a very happy customer.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Installed and working well

It is difficult to rate anything properly other than the installation at this stage because we are technically unable to comment on value or quality and as it was only installed yesterday there has been no requirement for customer service other than the quoting and preparation for the installation, which was very good.
All three quotes were in a similar price range and two were similar in system arrangement. All offers included a revision of the original quote to include our requests and noted the limitations of our local network on what was the maximum size that was cost effective for our area. All had a good guarantee period.
Quoted costs were probably 50 to 70% higher than those generic advertisements seen on Facebook for a similar sized system but we have Australian designed panels with recommended micro-inverters for each panel rather than a single inverter system, as well as a wifi connection/app system to see how the individual panels are performing and how much we are consuming, producing and exporting. We also had a reliable local provider with a good warranty.
The installation was punctual, tidy and completed in the advised time. An adjustment was made to the panel layout to suit the site and sun angle better and minimise shadowing - this was advised by the installer and agreed. The installation had the panels with a good space underneath to allow ventilation for better performance on hot days.
The installer has made contact with the energy supplier to advise of the change and we await the supplier to replace the meter. We will then review our supplier
The installer warranty is 7 years.
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Great all round service and installation

Made a appointment for site inspection and go over the quote, arrived on time. Installation went without incident, polite, helpful and all round Great. They organised everything in a super efficient manner and explained how to use the app.
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Perfect installation

Sale to install was seamless. Now awaiting for smart meter to complete job. After exploring the benefits of a battery l am convinced of their need.
Street view is very good with only 2 panels in view.

Inverter rating: 5/5
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Installation day

As our system was only installed today i cannot comment further but this supplier installed efficiently and on the day i was quoted i look forwared to dealing with avery solar & electrical for any service of other help required.
Inverter rating: 5/5
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Excellent array and battery installation, down to earth first rate installer

Out of the 5 yes 5 quotes Avery Solar where the only ones to actually take the time to come out and see the house and orientation. Rhys is not the pushy salesmen working on commission type and provided tiered options for the type of system I was looking for and budget I had. The battery was my addition and not his even though we went through the different scenarios of ROI on battery systems he left the decision to me. I work with a lot of electrical engineers so I have a great source to draw upon and that did help. I think it made Rhys and Chris and the other quoting installers lives fun for a few weeks there with the questions I kept asking but in the end I made the call and am very glad I went with the Avery Solar team.

Chris, Jarrod, Jake, Harry, Lucius and Ben do first class work in the Blue Mountains and surrounds. They were on time, thorough, always helpful and courteous. They wanted to know where we wanted things to go in regards to the battery and car charger etc and suggested ideas that may be better (and they were right mostly). They cleaned up after all was said and done and you would not know they had installed such a large array of panels from the road, except for the battery and charger under the carport.
They organised grid connection and have made solar such a great experience for a solar first timer. These guys are first rate at their job and if I need an electrician in the future I will be calling Chris or someone from his team first.

If you are looking for solar or electrical in the Blue Mountains give Rhys and Chris a call. First rate company. We are very happy with our system.

Inverter rating: 5/5
Battery rating: 5/5
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Good honest face to face quote followed by equally as good service.

Avery contacted me by phone but politely insisted they did a face to face site visit. During this time they reviewed the different options available and said there was no need for micro inverters as suggested by others as we have zero shadow issues. They provided 3 different quotes for the suggested configurations but recommend we go for the cheaper one. (Same good quality panels but using a multi string inverter.)
The installation was done on time, very neat and tidy job and they then arranged for the meter change.
Very happy.
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Support local business

The sales rep took time to explain all the details. We negotiated a slight price reduction.
Installation went smoothly and workers were polite and respectful of our property. The company boss was present for the installation and kept things going smoothly. They put tilt brackets on our roof to increase our solar production.
The company set up the grid and app for keeping track of our usage.
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Easy to deal with from start to finish

The end to end process was very easy and everyone was nice and pleasant and very helpful
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Prompt and reliable

A very swift response to initial enquire. Great explanation of the solar system we chose. Installation was carried out as soon as it was possible. Contact was excellent when there was a short unavoidable delay. Thorough explanation of how the system works after installation. The installer was excellent.
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Fabulous service and installation

Avery solar where fabulous throughout the entire process. All staff we dealt with were extremely friendly, helpful and informative. They answered all questions we had, regardless of the time of day, and nothing was a drama. They kept us informed of every step along the way. They arranged everything including the grid connection after the install. We would not hesitate to recommend Avery Solar to anyone local who is looking to install solar!
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Attentive sales rep who looked at my power use and recommended the right installation. He was the only person who checked out my house personally.

Although the grid connection is stalled due to my supplier who claims a backlog, the quoting, and installation were thorough, punctual, polite ant tidy. I cannot fault Avery and would recommend them to anyone; in fact I already have.
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Professional, knowledgeable and friendly

Avery’s sales and quoting process was a pleasant experience Rhys made contact quickly and organized a time to visit our home. On the day he arrived on time and explained the ins and outs of the system they were offering and went through the technical detail, he inspected the proposed positions for the equipment whilst engaging thoughts from both myself and my wife. The quote was received the next day with a follow up to confirm receipt and if we had any questions.
On the day of the installation Avery’s team arrived on time and individually introduced themselves and outlined what they would be doing, quickly they commenced work in a professional and safe manner, they were very tolerant to my questions and managed to explain what was going on while still diligently progressing the work. Soon Chris Avery arrived to check and help with the installation he took the time to check the work that was being done personally and then introduced himself and explained what would be happening.The team were always polite diligent in cleaning up and ensuring they didn’t damage anything. The installation looks great and seems to work as advertised, Chris had organised the grid connection and replacement of the meters he also has followed up to ensure everything is working and has been monitoring remotely to ensure it is working correctly, so thumbs up for customer Service. In summary great installation and great company.
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We love our roof!

The whole process from start to finish with Avery was excellent - we really, really recommend them!
Inverter rating: 5/5
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Good timing, good price and nice guys

Quotes were all pretty good, but Avery went the extra distance. I also like to support the local guys who are helpful.
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Overall great service

On time kept me informed great service friendly explained the process
Inverter rating: 5/5
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Original Review on 08-03-2021:

Great installer. Honest quoting. Quality components. Fair price.

Chris was punctual and easy to work with in the quoting process. My questions and concerns were always addressed reasonably and fairly. The installers were tidy and did a great job with the install. I did have to organize my own meter swap, though Chris provided all the required details to do this through my electricity retailer, and the process was painless. After the install some support questions about the inverter management did take a while to get answers, but the support was still provided. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 4/5

26 months later we asked Michael: "Are you happy with the performance of your system so far?"

My system has been quietly generating power day in and day out for a couple of years now. I'm still very happy with its performance, and it meets all my expectations.
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Great down to earth local installer.

I was pleasantly surprised to find Chris could provide a better price than a couple of bigger companies. He didn't try to oversell and was flexible enough to use panels I requested rather than forcing a particular brand on me. Pleasant to deal with. On time and did everything he said he would. I recommend Avery.
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Very happy.

We went with Avery as they are more local and we liked the price. The service was good and they are friendly and polite. Some delay for parts but they kept us informed. Panels were installed in October and a diverter for our water heater was installed today. We will be back to them for a battery in the future.
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Top Shelf Stuff

Chris and the team provided top shelf service, advice and installation from start to finish. Would happily recommend.
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Original Review on 15-02-2022:

Friendly/helpful team

The installation was booked in quickly. The team did the installation very quickly. The owner came to check on the install mid way through and then at the end to make sure it was all good. I've had some questions since the installation has been done and the team have been very helpful with their prompt responses. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Stuart: "Are you happy with the performance of your system so far?"

Yes, the system has performed very well. My energy bills have been slashed, I'm very happy to be mainly self sufficient during sunlight hours !
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All round great service

Requested quotes from Solarquotes and within days was contacted by three suppliers. All good quotes but eventually went with Avery Solar & Electrical. Excellent communication and installation was done quickly and on time. They even organised grid connection and smart meter.
Would definitely recommend Avery Solar and Solarquotes.

Inverter rating: 5/5
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Chris from Avery Solar was great. Easy communication and helpful.

Chris was punctual and had a great team. Super helpful with info and follow up post panel installation. Chris called me a couple of times for more info regarding the house and our needs prior to providing the quote. Highly recommended ??
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Excellent experience

Efficient and polite. A real Pleasure to deal with. Looks good and works well. Very clean.
Panel rating: 3/5
Inverter rating: 4/5
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Avery solar

The process of quoting, installation and communication was seamless. An excellent company and team. Highly recommended.
Inverter rating: 5/5
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Good job

The Avery team were very efficient and friendly. Recommended for installation and service.
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Professional and respectful

Quote was thorough and specific to my needs. The installation was delayed by adverse weather and the installers worked cheerfully in cold and windy conditions to get the job done.
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Excellent service

The process from first contact to installation was efficient and seamless.
Chris responded to our inquiry and answered questions in timely and efficient way.
The installation was only delayed by weather. The installers were competent, careful and respectful.
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Good experience

Chris was the only one of the 3 who came and visited my location. He made the time to have long conversations about what would be the right system for my needs and he has a no pressure sales style.
His crew were punctual and friendly and the installation process was efficient and effective.

Inverter rating: 4/5
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Original Review on 20-09-2021:

Great communication and good service

Chris of Avery Solar has been a pleasure to do business with. In fact his whole team have been great. Chris did a comprehensive inspection of our roof, unlike the others from whom we obtained quotes, and provided clear advice based on our current electricty use. He answered all our questions and explained our options.
The installation was well organised and efficiently done. Excellent customer service.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

7 months later we asked Marilyn: "Are you happy with the performance of your system so far?"

Yes
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Very happy

I ended up getting 6 quotes in total and did 3 weeks of research.

Spent countless time on the phone with several solar providers who where all very polite.

Answered all my questions, changed my mind a thousand times and in the end I went with Chris from Avery solar.

The product Avery Solar suggested was in my opinion the best system. It was in the top tier in quality and performance.

It was also priced right. Other quotes came in cheaper and more expensive for similar products.

In the end Avery’s good online reviews, the product he recommended and his fair pricing was what put him in my top three, in the end I had a good gut feeling on Avery and I went with them.

From memory I think it was 2 weeks from contract signed to install day.

Chris came out to inspect the property next day I accepted to make sure everything was as it looked.

His team where polite and mission focused. I Was home during the two days of install. He installed 26 sun power panels with a Tesla battery.

Very respectful and positive experience.

The work was neat and tidy and functions as intended.

Recommend Avery Solar for any solar solutions and any electrical needs.

Panel rating: 4/5
Inverter rating: 4/5
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Knowledgeable and helpful

Got clear information, a range of options and provided a solution i was really happy with. Installation, despite the delays and difficulties caused by Covid went very smoothly. Highly recommended.
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Great experience

Very happy with Chris and his team's work with the solar. From the start Chris was very helpful with answering my questions and wasn't pushy like I experienced with other companies
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Great installer. Excellent product and service

Everything about the sales/quoting process was smooth and simple. The installation was great, the team were punctual, happy to answer any questions and left the site tidy and as they had found it.
Panel rating: 5/5
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Original Review on 08-11-2020:

Professional and Personal Service

Avery have been a pleasure to deal with all the way through. From quotation to installation Chris and his team have been knowable, polite, professional and took pride and care in their work (and my house). The high level of personal customer service was always about me as a person; not a sale. I love it new solar system and can’t recommend Avery Electrical enough. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Paul: "Are you happy with the performance of your system so far?"

The system has worked great and saved us a considerable amount of $$$. Still very happy with Avery Solar Solutions - highly recommend them.
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Great job

Very happy with the whole process. Very speedy from quote to installation
Panel rating: 5/5
Inverter rating: 4/5
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Original Review on 05-10-2020:

Very happy with local installer

Very happy with the whole experience. The system seems good so far and I can't fault the customer service. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Michael: "Are you happy with the performance of your system so far?"

Yes it has mostly, though it's winter performance isn't great.
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Original Review on 15-09-2020:

Great experience, all went smooth & by the numbers

Sales/quoting was quick & efficient, very informative.
Installation was polite, tidy & punctual smooth running & under a full day.
We've had contact regarding grid connection. Paperwork has been submitted.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Adrian: "Are you happy with the performance of your system so far?"

Absolutely
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Excellent

Cannot speak too highly of Chris and his team throughout the whole process. 100% recommendation
Panel rating: 5/5
Inverter rating: 5/5
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Very professional and friendly service

Chris came to inspect the site prior to quoting. He was very knowledgeable, approachable and showed a genuine interest in wanting to help us get the best system for our home - Not a pushy sales experience at all! The fact that he is the installer meant that there were no installation ‘surprises’! Indeed a dedicated and very conscientious team of individuals turned up (including Chris who was on the roof with his team) and the installation was completed professionally and on time. They cleaned up afterwards and even replaced the tiles that they found had cracked. Highly recommended!
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The electrician who did the job did the quote

Chris and his team were great. After several quotes it was nice that the installer quoted the job. He was very knowledgeable. Also every quote was different making my decision hard. Chris quoted the same panels as my next best quote so I could have a comparison. So happy.
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Professional Installation

Information provided in quote was comprehensive and useful - only supplier who came to site before quoting. Immediate response with install date after signing of contract. Organisation of install was excellent and installers efficient and personable. At time of install modification to placement of panels was necessary - this was discussed in detail and, at this point, monitoring of the system has shown that the changes seem not to have affected output from the system. Connection to our electricity provider was completed a few days after install.
Inverter rating: 5/5
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Excellent Service, installation and Cost

Chris Avery from Avery Electrical Solutions arroved on time for the review of the property for the quote. He listened to what I was planning, made a few sensible suggestions that improved the system.
Chris' information was excellent and very clear.
Installation, clean up and finished product could not be faulted.
I would use Avery Electrical Solutions for any future work without hesitation.

Inverter rating: 5/5
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Excellent Local Installation Company

Chris was very knowledgeable about the different products he installs and happy to explain the benefits of each for comparison even including his home as an example of how the monitoring system works.
On the day of installation it was very warm but the guys installing kept working through the heat and after a full day my new system was up and running.
I would certainly recommend Avery Electrical Solutions for solar installations with no hesitation.

Panel rating: 5/5
Inverter rating: 5/5
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Amazing installer

I am so impressed with the team at avery electrical solutions from start to finish chris made this experience so smooth.
His team were so tidy and efficient.
I was very impressed with the quote I received and I am so happy with my new system!
I would highly recommend chris and the boys at Avery ELectrical Solutions to anyone.
I am now a proud owner of a wonderful sleek solar system.

Panel rating: 5/5
Inverter rating: 5/5
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Happy Installation

The installation was smooth and on time. I was given the detail to get the grid connection done.
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Great salesman.

Was very good dealing with company and organising installation. On day of installation they advised they would send details to monitor solar panels. I have needed to chase this up a few times with them. After having the panels installed for 2 weeks received an email saying I needed to call my electricity provider and have meter changed. My understanding was that they were organising that.
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Fantastic!

Avery were quick to respond always, excellent advise and quote. Service was faultless, wish other experiences were as pleasant. Would definitely recommend Chris from Avery anytime.
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