CSA Services Reviews
4.4
Leave a review Based on 338 reviews
- 5 star 66
- 4 star 248
- 3 star 24
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.19
- System Quality 4.33
- Customer Service 4.62
- Installation 4.58
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About CSA Services, Solar Installers
CSA Services is based in Brisbane and serves Queensland and NSW (for Commercial Projects only).
CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.
From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.
When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.
CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.
From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.
When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.
CSA Services Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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A very easy company to do business with. The office staff and installers are very competent and provided great, easy to understand information packages both prior to and after install. The installation team were friendly, left no mess and completely the install seamlessly. I would recommend CSA for solar system purchase and installation.
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I was very pleased with all the info recieved after installation and also with the follow up emails
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Couldn't fault this company in any way. Courteous, prompt, efficient and pleasant to deal with.
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I also had a lot of assistance from staff in notifying appropriate authorities post instal, it was all such a seamless, professional, efficient and very courteous process _ full marks!
I'm so glad I came across yr website as it made the process so easy.
PS The other two quotes were also very well handled, but CSA came out ahead for our needs. Thank you. Show additional information
I'm so glad I came across yr website as it made the process so easy.
PS The other two quotes were also very well handled, but CSA came out ahead for our needs. Thank you. Show additional information
I would highly recommend CSA to any of my friends looking to put in a system. We made the right choice by going with them.
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From start to finish the company were very supportive and professional. they answered any of our questions and guided us through the process, on the install day the guys turned up on time and did an excellent job. would always recommend CSA
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Complicated installation, from a request to upgrade my existing 5kW inverter and 2kW of panels to a new 5kW inverter and panels system to replacing only the inverter only with a new 2kW inverter. Due to issues with Energex(Qld Gov FIT) and previous installer.
Not to lose my current FIT (44c) I had to replace the 5Kw with a 2Kw.
CSA have been at all stages with my issues with Energex extremely helpful in providing a number of quotes and advice.
No hesitation in recommending them. Show additional information
Not to lose my current FIT (44c) I had to replace the 5Kw with a 2Kw.
CSA have been at all stages with my issues with Energex extremely helpful in providing a number of quotes and advice.
No hesitation in recommending them. Show additional information
Really great company, make everything as easy as can be. Installers did a great job and fast. Awesome blokes too.
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I have really enjoyed the process of purchasing the Solar system. CSA made it easy from the start. The Salesperson, Roy was extremely knowledgeable and answered all my questions and then some. The installation crew were on time, great to talk to and educated me on the system as well as cleaning up after themselves. I was even phoned up later to let me know that the roofing caps required some attention which my husband fixed straight away. They fixed a broken tile and made sure that we would not have issues on the roof. I appreciated their candor on the condition of the roof as we can do something about it right away before it becomes a real problem. The office staff have been more than helpful and have followed me up several times now. All in all I would recommend this company in the future for solar. Thanks Guys.
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Our experiance with CSA starting with the sales person who explained our options very well and was a delight to deal with, to the installation team who did a great job, as well as the way that CSA handled our concern with a scratched panel which was replaced quickly without any fuss or argument.
All in all a great experience and we are very happy with the output of the system to date, we will recommend your company when ever possible. Show additional information
All in all a great experience and we are very happy with the output of the system to date, we will recommend your company when ever possible. Show additional information
We haven't had the system installed yet. However up to date we have had a very positive experience with all the Salespeople that where recommended by your website. We chose CSA because it gave us a little more in the Warranty area. Great site for information and recommendations.
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Peter Sallens from CSA spent a lot of time with me talking about the differences in panels ( mono and poly, suppliers) and inverters, and made a lot of sense out of a complex issue.
When the price of the STC's dropped to $26 he asked me if i was keen to get the system installed or would i wait a bit, as his opinion was that the price would go back into the $30's - it is at $29 today. There are 102 credits for the system I have chosen, so there is a saving there of around $300. Show additional information
When the price of the STC's dropped to $26 he asked me if i was keen to get the system installed or would i wait a bit, as his opinion was that the price would go back into the $30's - it is at $29 today. There are 102 credits for the system I have chosen, so there is a saving there of around $300. Show additional information
CSA have been great. Good communication through the installation and also with the connection with energex after the installation.
No worries with this company! Show additional information
No worries with this company! Show additional information
Everything went like clockwork - very easy company to deal with. Very happy with the finish of the installation, would not hesitate to recommend CSA.
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I am not sure about value for money yet, as I only had the system installed last week. CSA have been very good to deal with, very professional and great customer service. Highly recommend CSA.
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The person who came to quote did not try to blind me with jargon and answered all my questions honestly. There was no 'hard sell'. I felt confident that I was in good hands.
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Fantastic experience. The salesperson was brilliant (Peter) and stepped me through what I wanted and what was the best system for my daily usage. No trickery, just plain facts. I called him up a couple of times with questions and he was only too happy to answer and educate me!
After talking it over with my wife, we decided to go ahead with the purchase. Peter came to my place in the following days to double-check that everything was ok for installation day, and when the day came, the 4 installers (no subbies either!) arrived at 7am and didn't stop until 3pm. Everyone was very friendly and professional, including the support person on the phone (Catherine). Would recommend to anyone thinking of purchasing solar in the Brisbane area. Show additional information
After talking it over with my wife, we decided to go ahead with the purchase. Peter came to my place in the following days to double-check that everything was ok for installation day, and when the day came, the 4 installers (no subbies either!) arrived at 7am and didn't stop until 3pm. Everyone was very friendly and professional, including the support person on the phone (Catherine). Would recommend to anyone thinking of purchasing solar in the Brisbane area. Show additional information
Very professional team. Arrived on time and installed the system promptly. They definately know what they are doing with regard to solar install, customer service and ongoing support.
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Very good installation. On time and careful installers.
Great price as well. Show additional information
Great price as well. Show additional information
The system has just been installed so it is difficult to rate the quality. CSA Services were very professional in every aspect of my dealings with them. From the initial sales visit to final installation, and post installation follow up, they have been fantastic. I would have no hesitation in recommending them.
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I may change some of the opinions after the installation depending on how it goes.
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I knew nothing about solar systems and, being in my mid 80s I thought that I would never get any benefit from one. However rising electricity costs and lower system costs made me re-think. I decided to find out as much as I could about solar systems so that I could make an informed decision. Your website provided the information I needed on solar, and consequently my wife and I decided that it could be a wise move. The system seems to be working well but we will need to get a couple of electricity bills before we are able to make a firm conclusion about the benefits. Incidentally, our decision to install solar had nothing whatever to do with the unproven "greenhouse"gasses theory.
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It is the middle of winter and the 2kW system is producing just over 1.8 kw/hr when the sun is out. Performing as expected.
Installation was prompt. Show additional information
Installation was prompt. Show additional information
Proffessional organisation. Sales person was very very good and was the only sales person that actually inspected the roof by climbing up via ladder and ensured that there weren't any potential issues with installation.
Installers were great, friendly and again professional.
Office staff - excellent and always kept me informed. Post sales / install service has been well above average
I would strongly recommend engaging CSA if your looking for a Solar solution. Show additional information
Installers were great, friendly and again professional.
Office staff - excellent and always kept me informed. Post sales / install service has been well above average
I would strongly recommend engaging CSA if your looking for a Solar solution. Show additional information
Excellent service and installation.
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Fantastic experience with CSA Services from start to finish. Paul came out very promptly to my request for a quote. He was very knowledgeable and took the time to answer all our questions and explain the system fully. We decided to go ahead with CSA Services as we had received a number of quotes and were getting very confused with different and confusing information from other companies. We also liked that they were local to our area and also use their own employees to install the panels.
Installation was quick and professional. The guys left the site clean and fully explained the operations of the inverter and the smart meter. Connection with Energex was completed within 12 days.
Have had the system now for 6 weeks and so far everything is great even on overcast days we are not paying for any power usage during the day and actually sending some back to the grid.
Highly recommend CSA Services for your solar installation. Show additional information
Installation was quick and professional. The guys left the site clean and fully explained the operations of the inverter and the smart meter. Connection with Energex was completed within 12 days.
Have had the system now for 6 weeks and so far everything is great even on overcast days we are not paying for any power usage during the day and actually sending some back to the grid.
Highly recommend CSA Services for your solar installation. Show additional information
CSA Services made the whole experience of installing Solar power very easy. There was constant communication form the first contact to the After Sales follow up.
The installation was quick and on time. The installers very professional, polite and clean. Not many trade people leave a finished job and you cant see where they have been. These guys were great.
Would recommend CSA Services to anyone anticipating changing to solar power. Show additional information
The installation was quick and on time. The installers very professional, polite and clean. Not many trade people leave a finished job and you cant see where they have been. These guys were great.
Would recommend CSA Services to anyone anticipating changing to solar power. Show additional information
CSA Services responded promptly to initial request for quote and had a rep on site within a couple of days. The salesman spent a fair amount of time working through our power usage as well as peak consumption times to work out the best system. He also inspected the roof, switchboard, meter and wiring to ensure that there were no "surprises". They provided a range of potential options and price-points and explained the cost and benefits of each option. As I was getting quotes from a number of suppliers I made CSA work for over month for my $$ and came back to them multiple times with questions about the systems, performance and costs. Each time I was treated with utmost courtesy and never felt pressured to make a decision. In the end I went for 6kW system with Sunpower panels to maximise my rooftop real estate and Solar Edge inverter.
Installation was quick and professional. The guys went through operation and maintenance of the panels and inverter. They also installed new timers for a number of my large appliances (hot water, pool pump etc) and provided useful advice to make sure I was self-consuming as much energy as possible. There was a problem with the Solar Edge inverter monitoring program however CSA liaised with Solar Edge and it was fixed within 2 days. Energex connection was finalised within 3 days of install. CSA office called a couple of weeks after installation to ensure I was happy and didn't have any questions or issues.
I have now had the system running for 4 months and it is performing above expectations and I have reduced my power bill by 75%. The Solar Edge monitoring is excellent and allows me to see real time data of my generation and consumption so I can continue to tweak our electricity usage to get the most out of our system.
Thoroughly recommend CSA Services Show additional information
Installation was quick and professional. The guys went through operation and maintenance of the panels and inverter. They also installed new timers for a number of my large appliances (hot water, pool pump etc) and provided useful advice to make sure I was self-consuming as much energy as possible. There was a problem with the Solar Edge inverter monitoring program however CSA liaised with Solar Edge and it was fixed within 2 days. Energex connection was finalised within 3 days of install. CSA office called a couple of weeks after installation to ensure I was happy and didn't have any questions or issues.
I have now had the system running for 4 months and it is performing above expectations and I have reduced my power bill by 75%. The Solar Edge monitoring is excellent and allows me to see real time data of my generation and consumption so I can continue to tweak our electricity usage to get the most out of our system.
Thoroughly recommend CSA Services Show additional information
Had quick initial response for all 3 recommended suppliers. Quotes and advice on size of systems were prompt and appreciated. However secondary follow up on queries to suppliers were slow and drawn out i.e. a week to respond to email inquiry.
Otherwise, the experience with Solar Quotes has been excellent. The website has all the tools to make an informed decision and especially found the Suppliers Comparison checklist extremely useful to ensure you are comparing "Apples with Apples".
I recommend to any potential Solar system buyer to use the information suppled by Finn via the website.
Where else can you get first class advice for free!!! Show additional information
Otherwise, the experience with Solar Quotes has been excellent. The website has all the tools to make an informed decision and especially found the Suppliers Comparison checklist extremely useful to ensure you are comparing "Apples with Apples".
I recommend to any potential Solar system buyer to use the information suppled by Finn via the website.
Where else can you get first class advice for free!!! Show additional information
Roy was very professional, knowledgable and helpful in quoting and follow-up service. I requested a SunEye report before installation which he did without hesitation or any problems. The report convinced me to purchase and install solar. The installation by Adrian and company was very professionally and efficiently done. There was a slight problem with many of the panels not coming online because there was insufficient sunlight at the end of installation day and this was rectified the following week by Tim quickly and courteously. Catherine was fantastic in quickly arranging things with Energex and providing information on the day the panels were all connected. I would recommend CSA Services to anyone, they were really great!
Now enjoying less dependance on the grid and saving money. The SolarEdge app is also great for knowing exactly how your system is performing. Show additional information
Now enjoying less dependance on the grid and saving money. The SolarEdge app is also great for knowing exactly how your system is performing. Show additional information
Salesperson and Tradesmen were extremely professional throughout the entire process. Very happy with the quality of the product and installation. Highly recommend CSA Services.
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I found Roy from CSA Services to be a very knowledgeable salesman, who not only came to my property to give me a fully considered quote, he took the time to answer all of my questions at the time of consultation and subsequent questions I had regarding the choice of offered systems. Catherine from their office staff has always communicated in a friendly, professional manner and has made sure I was fully informed on each step of the process. Tim and his installation crew are to be commended as well, they were on time, worked quickly and cleanly and our power supply was interrupted for less time than was first anticipated. After installation Tim took the time to go through the system manual with me and explained the system's reporting program.
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From the initial contact with Catherine at CSA Services through to Roy attending to inspect the site and to provide information on the various solar systems available thru to installation of the system everything was handled professionally. The quotation was provided promptly. On the day of installation the installers arrived on time and explained the process. The installation team of Adrian, Shane and Tim were friendly and easy to deal with. Installation was completed within given timeframes and the team cleaned up when they finished. We could not be happier with service provided by CSA Services and will confidently recommend their services to anyone considering solar.
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Great quality installation with really good follow up and communication.
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Solar Quotes is an excellent service providing extensive information and reviews on all things solar. The information provided on their site and by direct communication was very useful in allowing me to deal with installers with greater confidence and knowledge. Installers suggested while promptly providing quotes were however of varying quality. One didn't bother with a site inspection and based their quote solely on satellite images. The other two bidders both sent representatives to site who were able to address satisfactorily questions as suggested by Solar Quotes to be put to prospective installers. Quotes provided were not particularly detailed but were adequate to make an assessment. Poor internal communication within the preferred bidders organisation resulted in a drawn out finalisation of pricing but we got there in the end. Installation was adequate but not outstanding. Visible work was of a good standard but that in the roof cavity was of a poor finish. Somewhat of an "out of sight out of mind" approach. General experience with the installers was that their level of professionalism and workmanship could stand to be lifted.
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Excellent service from quote to installation from CSA Services. I could have chosen any of the 3 companies suggested by Solar Quotes, following their quotes - all were very knowledgeable, very helpful and seemed very reliable - but opted for CSA for the confidence its people instilled at all levels, sales, administration and installation. So far, this seems to have been justified and my experience with CSA has been great. The reviews and information on Solar Quotes website were also extremely helpful in decision-making and in general.
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Everything was easy from the first phone call. CSA have a great team who manage the whole process efficiently and professionally. From the initial sales consult, administration and installers. Everyone involved has had open communication and extremely professional. I had used another installer on a previous house and the difference between the two has been amazing. I highly recommend CSA.
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CSA did a great job from start to finish. They kept me fully informed through every step of the process, from booking the initial consult through to the system being switched on. CSA were the middle of the 3 quotes I received. I choose CSA as they provided me with a wealth of information on which to make my decision and they provided a good value for money solution.
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CSA Services set a date and arrive. set up system as well as monitoring system all within couple of days. Great experience from initial contact to installation. follow and ability to monitor setup within a day. In my experience CSA Services provide great service. I would recommend to my family, friend, and any one interested in Solar.
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Peter Sallans was great from CSA Services. He took plenty of time to explain to me my different options for my solar installation, and was very knowledgeable about the latest solar products, pointing out the pro's and con's of each one. The installation was of a high quality, and was carried out without fuss in a timely manner. The installers also notified me of some existing damage to my roof that I was unaware of, and carried out a quick temporary repair to get me out of trouble till I could arrange for a roof tiler to come and fix the damage. Backed up by their personalised service and extensive professional knowledge, I would highly recommend CSA services to anyone requiring a solar PV system installation. As a bonus, they were the cheapest too! (I still would have chosen them if they weren't)
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CSA were efficient ,service minded and timely in all facets of their dealings with us. A pleasure to do business with. Thank you.
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Very professional team. Made the whole thing easy to deal with. Recommended.
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My son, who is in the solar industry in another country, spoke to Roy Baker from CSA, questioning him in depth about the system. He was impressed with Roy's knowledge and the quality of the system suggested. The whole process was painless, with CSA contacting Energex and my supplier and keeping me informed of any action I needed to take. Everyone i came in contact with at CSA was respectful, friendly, helpful, knowledgable and efficient. Thank you for referring them.
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When I have had any questions on instalation or information I couldn't quite remember, I was able to talk to a staff member and get the information I needed straight away. Very friendly and helpful staff.
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