CSA Services Reviews
4.5
Leave a review Based on 496 reviews
- 5 star 102
- 4 star 360
- 3 star 33
- 2 star 1
- 1 star 0
Average Customer Review
- Value 4.23
- System Quality 4.37
- Customer Service 4.62
- Installation 4.59
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About CSA Services, Solar Installers
CSA Services is based in Brisbane and serves Queensland and NSW (for Commercial Projects only).
CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.
From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.
When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.
CSA Services Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
The installers were worth their weight in gold. There was a problem with the roof plan and the CSA installers sorted it out with out hesitation and were great about explaining everything along the way. Wonderful.
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Hello Finn,
Thank you for the information we received by email from you. It allowed us to choose the type of system we required for the trees surrounding our house. Our house is set up for three phase and for some unknown reason our energy retailer said this could be a problem. I don't know why when we have dealt with them for the past 25 years. When the day came to connect to the grid, there was no problem. The solar panels with optimisers and the inverter were installed a fortnight after the contract was signed and the deposit was paid. The final payment was paid on completion of the installation. The only hiccough was waiting 5 weeks to be connected to the grid by our retailer.
Thank you for all your help.
Fred Harvie Show additional information
Thank you for the information we received by email from you. It allowed us to choose the type of system we required for the trees surrounding our house. Our house is set up for three phase and for some unknown reason our energy retailer said this could be a problem. I don't know why when we have dealt with them for the past 25 years. When the day came to connect to the grid, there was no problem. The solar panels with optimisers and the inverter were installed a fortnight after the contract was signed and the deposit was paid. The final payment was paid on completion of the installation. The only hiccough was waiting 5 weeks to be connected to the grid by our retailer.
Thank you for all your help.
Fred Harvie Show additional information
After several quotes and hours of internet search, I have made an excellent decision to go with CSA Services. Process was quick from start to finish and team are extremely professional. Highly recommended
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It was a pleasure to buy the Solar System from CSA. The Salesman, Antony, was extremely knowledgeable, and very helpful throughout the negotiations.
Not the cheapest quote we received, but, I believe the best value for the quality of equipment supplied.
The installation was completed in a day, within 2 weeks of our decision to order. ( they have their own crew, not subcontractors)
Office Staff were also very cordial, and helpful.
As we live in S E Queensland, we were always going to choose a company from this area, for the benefit of service, or additions, if required at a later date.
We would highly recommend this company. Show additional information
Not the cheapest quote we received, but, I believe the best value for the quality of equipment supplied.
The installation was completed in a day, within 2 weeks of our decision to order. ( they have their own crew, not subcontractors)
Office Staff were also very cordial, and helpful.
As we live in S E Queensland, we were always going to choose a company from this area, for the benefit of service, or additions, if required at a later date.
We would highly recommend this company. Show additional information
Great service from start to finish with an amazing system.
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CSA was a very professional company and kept us informed of progress and next steps throughout the process. The installers arrived on time and completed the job within the timeframe given and to a high standard. Information provided about the system was very comprehensive and useful. Would certainly recommend them to others looking for a quality solar system
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System has been installed but still waiting on electricity supplier to change over to the grid. So still in progress
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Only one missing bit of information- Origin takes 30 days to connect system to the grid, and instal new meter, and until then the system is off. Not happy!!
Thank you for taking the time to leave a review.
As discussed, the lead time for the solar metering works has increased significantly since the electricity retailers such as Origin and AGL have taken over this work from Energex (Power of Choice reforms). This is compounded by the fact that Origin in turn sub-contract this work out. If an appointment is required, such as your situation, then the lead-time is even more prolonged.
I have sent Origin New Connections an email again today to see if they can provide an update on your status.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi John,Thank you for taking the time to leave a review.
As discussed, the lead time for the solar metering works has increased significantly since the electricity retailers such as Origin and AGL have taken over this work from Energex (Power of Choice reforms). This is compounded by the fact that Origin in turn sub-contract this work out. If an appointment is required, such as your situation, then the lead-time is even more prolonged.
I have sent Origin New Connections an email again today to see if they can provide an update on your status.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Very quick, very professional, absolutely no fuss in and out - BRILLIANT :)
Thank you for taking the time to leave your 5 star review!
We're pleased to hear that your solar install was a positive experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi John,Thank you for taking the time to leave your 5 star review!
We're pleased to hear that your solar install was a positive experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Bruce,Thank you for taking the time to leave a review for CSA Services.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Such an easy process with CSA, we were kept in constant contact and the day of install the guys & lady were fantastic! Very professional & tidy.
Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that your solar install was a positive experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Alex,Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that your solar install was a positive experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Great company to deal with, came back to me promptly any time I had a question.
Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that the level of service you have received from all team members was a 5 star experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Craig,Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that the level of service you have received from all team members was a 5 star experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Taking time to switch on due to switching electrical supply but the system is great with a good app so I can see each individual panel and what it is producing
Thank you for taking the time to leave a review.
The benefits of the SolarEdge system you have chosen are significant and the fact that you have combined this with an energy meter to show your self-consumption will go a long way to helping achieve savings on your electricity bill.
Here's to taking control of your electricity bills!
Kind regards,
Paul, Catherine and the Team at CSA Services
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Supplier Reply
Hi Wayne,Thank you for taking the time to leave a review.
The benefits of the SolarEdge system you have chosen are significant and the fact that you have combined this with an energy meter to show your self-consumption will go a long way to helping achieve savings on your electricity bill.
Here's to taking control of your electricity bills!
Kind regards,
Paul, Catherine and the Team at CSA Services
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Everything was smooth, and it was so easy working people from CSA.
Thank you for taking the time to leave a review.
We are pleased your solar experience was smooth and easy! :)
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Xin,Thank you for taking the time to leave a review.
We are pleased your solar experience was smooth and easy! :)
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
very happy
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Very good customer service. Extremely professional in the design and execution of the solar. Highly recommend.
Thank you for taking the time to leave a review.
We appreciate the 5 star review for our customer service and installation.
Your chosen SolarEdge system will allow you to have a very good idea of your electricity consumption and solar production. The addition of the energy meter will assist with capitalising on your self-consumption and allow better control of your electricity bills.
Happy savings!
Kind regards,
Paul, Catherine and the Team at CSA Services
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Supplier Reply
Hi Zande,Thank you for taking the time to leave a review.
We appreciate the 5 star review for our customer service and installation.
Your chosen SolarEdge system will allow you to have a very good idea of your electricity consumption and solar production. The addition of the energy meter will assist with capitalising on your self-consumption and allow better control of your electricity bills.
Happy savings!
Kind regards,
Paul, Catherine and the Team at CSA Services
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I like the way that CSA provides a quote and that is it. No haggles, no steak knives, that is it. Other suppliers tried to up sell, down sell and so forth. Don't have time for all that. If the quote is good, grab it.
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Very satisfied and would happily recommend CSA. Great and once they quoted they left it to us to decide. Other companies very pushing with calls for the sale. we got a quality product and are very happy we chose to install with them.
Prompt after sales service to assess a very minor fault which they picked up on. Show additional information
Prompt after sales service to assess a very minor fault which they picked up on. Show additional information
Paul and Cath were extremly professional and reliable throughout the entire process, from quote right through to installation. They have provided ongoing support for any questions we had about our system after installation. I would highly recommend their services.
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Excellent from start to finish, and fantastic follow-up information and service. No hard selling, Roy just let his price and quality speak for themselves. Excellent system and quality installation. Will happily recommend CSA Services to anyone who asks.
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Sales rep was very informative and professional. Once we had decided who we were going with the installation was booked within the same week. Installers were very prompt, professional and considerate. We are now waiting on our electricity supplier to install the digital meter.
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Supplier Reply
Hi Rhys,Thank you for taking the time to leave a 5 star review for CSA Services.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
From the time I requested quotes through SolarQuotes to the time of installation was less than 2 weeks. Very happy with the whole process and the installation from CSA Services was fast and had no issues at all. Everything was explained and customer service was great.
Thank you for taking the time to leave a review for CSA Services. We aim to avoid lengthy installation time frames and are pleased that we could complete your installation in a timely fashion. Hopefully the metering service provider can provide you with a quick turnaround as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Tanya,Thank you for taking the time to leave a review for CSA Services. We aim to avoid lengthy installation time frames and are pleased that we could complete your installation in a timely fashion. Hopefully the metering service provider can provide you with a quick turnaround as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
A very smooth and professional experience.
Thank you for taking the time to leave a review for CSA Services. We're pleased to hear that you had a positive experience.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Ryan,Thank you for taking the time to leave a review for CSA Services. We're pleased to hear that you had a positive experience.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
6kW SolarEdge HD Wave inverter with 8kW of Canadian Solar panels. Pool pump connected to inverter via wireless switch so that it only operates when there is sufficient excess solar power available. Went with CSA Services as they were the most willing to design a system which met my requirements (which included the ability to switch appliances on/off based on available solar power thereby enabling me to maximise self-consumption). Very happy with system and install. It has been operating for almost 4 weeks now without any issues.
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Not the best Price, but the very best Overall Service.
Roy Baker from CSA Services Quoted, and was willing to come back a second time to explain the System.
Courteney & Karen of CSA Services, in Admin. Most Helpful.
Installation Crew of 5, the Best. Kept us up to date while working.
Adrian Kay : Installer
Jayden : Fitting the Fronius Primo 5.0 Inverter
Adrian, Dean, Brady, Lana, fitting our Brand New Canadian 300w Solar Panels on our Terracotta Tiled Roof.
We would recommend CSA Services.
Regards, Dewsberry
Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that the level of service you have received from all team members was a 5 star experience. Thank you for the recommendation as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Roy Baker from CSA Services Quoted, and was willing to come back a second time to explain the System.
Courteney & Karen of CSA Services, in Admin. Most Helpful.
Installation Crew of 5, the Best. Kept us up to date while working.
Adrian Kay : Installer
Jayden : Fitting the Fronius Primo 5.0 Inverter
Adrian, Dean, Brady, Lana, fitting our Brand New Canadian 300w Solar Panels on our Terracotta Tiled Roof.
We would recommend CSA Services.
Regards, Dewsberry
Supplier Reply
Hi Dewsberry,Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that the level of service you have received from all team members was a 5 star experience. Thank you for the recommendation as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Dick,Thank you for taking the time to leave a review for CSA Services and for your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
We already had a quote from a door to door salesperson from another company.
Other Solar Quotes referral never contacted us to arrange quote (apart from initial email saying they would be in contact within 3 days!!)
CSA Representative was extremely professional and helpful, did a thorough inspection and talked us through the options. He provided us with a quote within 2 days and we accepted. the installation team were very friendly and professional and did a great job.
Overall would thoroughly recommend them.
Thank you for taking the time to leave a review for CSA Services. We're pleased to hear that you had a positive experience in your dealings with all CSA Services staff.
Thank you for the recommendation as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Other Solar Quotes referral never contacted us to arrange quote (apart from initial email saying they would be in contact within 3 days!!)
CSA Representative was extremely professional and helpful, did a thorough inspection and talked us through the options. He provided us with a quote within 2 days and we accepted. the installation team were very friendly and professional and did a great job.
Overall would thoroughly recommend them.
Supplier Reply
Hi Darryl,Thank you for taking the time to leave a review for CSA Services. We're pleased to hear that you had a positive experience in your dealings with all CSA Services staff.
Thank you for the recommendation as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
20*275W Canadian Solar panels (Made in China!!!) and Fronius Primo 5.0 inverter
Thank you for taking the time to leave a review for CSA Services. We are sure you will be pleased with the performance from your Canadian Solar CS6K-275P modules and Fronius Primo 5 international inverter as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Ali,Thank you for taking the time to leave a review for CSA Services. We are sure you will be pleased with the performance from your Canadian Solar CS6K-275P modules and Fronius Primo 5 international inverter as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
It would be helpful to have a more detailed user guide for a first time user. The information in product brochures is a bit scant
Thank you for taking the time to leave a review for CSA Services.
Our Owner's Manual contains all required documentation as per the Clean Energy Council guidelines, however, we are always open to suggestions and feedback on where we can improve.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Greg,Thank you for taking the time to leave a review for CSA Services.
Our Owner's Manual contains all required documentation as per the Clean Energy Council guidelines, however, we are always open to suggestions and feedback on where we can improve.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
We have been extremely happy with CSA Services. We were very impressed with CSA from the time we booked a quote to completion. We were very happy with Roy who did our quote, the Staff who installed our system and the Office Staff who were always helpful. Would highly recommend CSA Services.
Thank you for your 5 star review of CSA Services. We're pleased to hear that you had a positive experience in your dealings with all CSA Services staff.
Thank you for the recommendation as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Terry,Thank you for your 5 star review of CSA Services. We're pleased to hear that you had a positive experience in your dealings with all CSA Services staff.
Thank you for the recommendation as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Wanted to go with a local company. CSA was first on site for an inspection which was impressive as they demonstrated interest and gave me, the consumer, confidence that they were not going to run into problems later. Most other companies gave estimates etc remotely and were just salesmen. Prices were all comparable but CSA was most helpful with questions and getting back to me with answers. Gave me confidence. Loving my new 6.5KW system now.
Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that your happy with your new system.
Thank you for your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi David,Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that your happy with your new system.
Thank you for your business.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Good sales person got up and physically checked the roof / all paperwork done immediately and request sent for grid connection same day as completion - very thorough / nothing left to do myself / professional installers (answered all questions I had - fast - did a good job / Best price for the best system (went for Top inverter (Fronius) and mid range panels (Canadian Solar 275Kw) - over paneled 6.6Kw panels for 5Kw inverter for max output.
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The guys from CSA were excellent. Very professional and experienced. They explained to me what they were doing at every step. Cleared up after them and did an excellent job. Would recommend them to anyone looking for a solar installation.
Thank you for taking the time to leave a review for CSA Services and such positive feedback for our install team. They certainly work hard, but also love what they do and enjoy looking after our customers.
Thank you for the recommendation as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
Supplier Reply
Hi Nick,Thank you for taking the time to leave a review for CSA Services and such positive feedback for our install team. They certainly work hard, but also love what they do and enjoy looking after our customers.
Thank you for the recommendation as well.
Kind regards,
Paul, Catherine and the Team at CSA Services Show additional information
