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CSA Services Reviews

Based on 402 reviews

  • 5 star 85
  • 4 star 289
  • 3 star 27
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.23
  • System Quality
    4.36
  • Customer Service
    4.63
  • Installation
    4.59

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About CSA Services, Solar Installers

CSA Services is based in Brisbane and serves Queensland and NSW (for Commercial Projects only).

CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.
From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.

When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.

CSA Services Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
I have only given rating of 4 out of 5 because our system installation is yet to be finalised (waiting for metering changes from Energex) so we are not yet able to appreciate the benefits of the system and ascertain it's performance. That being said, my experience with CSA to date has been excellent. The salesman was very helpful and consultative in his approach, taking time to understand our circumstances and tailor a system that would provide us best value for the investment. We were provided with a program for the installation, the installers turned up on time, were polite and professional in their approach, the standard of work was good and they cleaned up after they had finished. (I am an ex-sparky so I fairly high expectations). The office support was helpful, informative and friendly.

Based on my experience to date I would have no hesitation in recommending CSA Services.
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From start to finish all we could have hoped for. Show additional information
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CSA were the only company that the salesperson actually got up on our roof to confirm the design.
Important to us that the company employed their own installation team rather than contractors, and a company we believe will be there in the long term to support our installation and their products.
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After plenty of ground work & quotes I went with my gut and glad i did, I would highly recommend to anybody. Show additional information
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Great product. Very informative sales person. Office staff were not that good, took deposit twice and then called to say I hadn't paid my final account when I had. They then had made a mistake with the final invoice. Show additional information
CSA were the best and most helpful and came out multiple times and answered multiple calls in regards to questions we had but the financial service that they recommend to us, classic funding group were rude and and pushy and processed finance and an enquiry on our credit file after only 2mins on the phone even though we said we weren't sure and would like to see all the paper work first then when i said i did not want to go ahead they abused me. Show additional information
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CSA Services has impressed with every step of the process. Peter, the salesperson, was generous with his time in answering my questions and providing a number of quote variations for me to consider. The order and install process was quick and efficient. The installation team, led by Adrian, were outstanding - courteous, considerate and the quality of the workmanship looks first class. So far, so good! Show additional information
This was an upgrade. The results are proving the decision to use the 5kW level for which we had approval from Energex for our 5 year old system has been a good one. Show additional information
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We had some concerns about the placement of the panels during the installation. We called the operations manager and got a satisfactory outcome. The field technician was patient and understanding during this time. Show additional information
Excellent sales person. No BS. Straight to the point and didnt try to do a sales pitch on us. Show additional information
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You have asked me these questions early as they have only just installed the system last week so based on what has gone on that is how i have answer your questions , maybe these question should be asked after a period of 3 months . Show additional information
I have used CSA Services P/L prior to this recent installation and haven't had any problems at all with the existing solar system. I have recommended this company to family and friends and they also haven't had any problems with their solar system installations. We feel that we got good value for money, very good workmanship, minimal waiting time for the installation and overall great service from everyone at CSA Services P/L. I would highly recommend them to anybody. Show additional information
Have had time to fully evaluate the system that was recommended to us based on current kilowatt usage. System has been operational for a full billing cycle and a partial of last bill (21days). With the solar system size recommended to us it was estimated that the dollar savings projection would see it pay for itself in three and a half years. With the savings noted in our last two electricity bills this is right on track and quite possibly likely to occur in a slightly shorter time frame. Overall very happy with CSA Services, Amin staff ,sales staff and the install guys who were very obliging and helpful. Very happy and thankyou to CSA Services. Show additional information
Although I was not present for the install I had a good look over the entire installation after the fact. All components of the install were in accordance with what I had agreed with the sales person and installed to a very good standard, in my layperson's view. No complaints and would recommend CSA Services. Show additional information
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Amazing service from CSA. The quotation was very detailed and explained everything and follow up questions answered promptly. The installation was completed on time to a very high standard, the guys even replaced some cracked roof tiles whilst they were up there. I am very pleased with the system and would definitely wholeheartedly recommend CSA. Show additional information
All aspects handled professionally and courteously. Show additional information
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Great company. Fast, efficient and very polite. Answered all correspondence immediately. Thoroughly recommend this company. Show additional information
Thanks to the fantastic team of Catherine and Paul. Second time I used them for Solar PV installation and will not hesitate to go with them again in the future. Highly recommended. Show additional information
Got 3 quotes and felt that CSA Services offered the best quality product and installation service at a competitive price. 4 of their staff came out to install the system and it is a much bigger job than what I thought it would be. Contact with the office staff was great also along with all the paperwork and information delivered to get the connection approved. I would recommend them to anyone. Show additional information
The system has not been installed yet so I cannot answer these questions honestly.
We hope we have ordered a quality system time will tell.
No installation date has been set yet and I had to ring the office to get confirmation of payment.
I hope this isn`t one of these cases where you pay your deposit and the wheels fall off the service.
I`ll be waiting another few days and then there will be trouble possibly wanting a refund.
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I am happy with price, quality and service. I recommand CSA for solar installation. Show additional information
We received 3 different quotes from companies and chose CSA because of Roy's helpful and informative manner and the positive comments we had seen on their website. The first company who quoted didn't visit our home, the second company had a sales rep visit us at home but didn't go up on the roof. Roy also went through information with us regarding size of solar panels and inverter. Roy visited us at our home. He went onto the roof to check out where the solar panels would be placed. He respectfully answered our many questions regarding the system. He was very informative and not at all pushy. A lovely and considerate sales-person to work with. The CSA office contacted us to confirm the installation date and kept us up to date with any changes. (They actually installed the system a week earlier than expected). The installation crew arrived on time and were most respectful. Tom, Brendan and the rest of the crew kept us up to date with what was happening during installation. They also cleaned up the garage floor after the installation and took away all of the packing materials. Catherine and Karen (office staff) e-mailed us, and later rang to confirm that the paperwork had been finalised. We couldn't have asked for a more successful quote and installation and would strongly recommend this company to friends and family. Job very well done CSA. Show additional information
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Very happy with csa all round great service and installation, Show additional information
We Liked dealing with the Company from the Original Quotation to the Back Office
Done without fuss or Drama
A small hiccup was solved by a phone call- all done efficiently
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Easy to deal with
Very good service from start to finish
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CSA are to the install on Wed 15 Nov 17 Show additional information
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Overall a really excellent experience, from getting the 3 quotes, Roy from CSA coming out, doing a thorough check of our roof and explaining how it would all work, answering all questions and follow up questions, getting back to us quickly with quote options, booking the work in within the timeframe outlined, the excellent experience with installers on the day, and now being able to monitor our system producing power - fantastic!

(Note re above cost - the system itself was below $6000, however additional wiring necessary and old meter box conversion pushed the price above $6000)
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The salesman was excellent very in,formative and not pushy at all, the whole experience was excellent ,we can't recommend enough, thanks CSA Team Show additional information
It's only early days yet, but CSA seem to be very professional. Show additional information
From quote from Roy to installation with lots of help and info from Catherine in the office. 5 star effort Show additional information
This company was the most professional and also really seemed to be experts who carefully considered my requirements and situation and their final solution was very good and should work well. The salesman was very knowledgeable and discussed and explained everything very well and patiently. I would highly recommend them. Show additional information
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CSA were a pleasure to deal with Show additional information
From quotation to handover and later follow-up questions, they were very professional. At no time did I feel we had deviated from quoted parameters.
CSA was 1 of 4 companies I invited to quote. What I found interesting was that they had selected the better equipment, provided a high-quality quotation, had a professional website with good references and yet were still the better priced quotation received out of the 4.
Their office support was awesome as well with same day response and even after hours help with the Fronius website. I had no admin to deal with: paperwork was handled for me on all aspects from dealing with Origin, Energex and the Govt rebates. My only involvement was calling Origin to arrange for the meter change over with the reference number already provided by CSA from Energex.
Highly recommended.
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