CSA Services Reviews
4.4
Leave a review Based on 309 reviews
- 5 star 53
- 4 star 232
- 3 star 24
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.16
- System Quality 4.31
- Customer Service 4.60
- Installation 4.56
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About CSA Services, Solar Installers
CSA Services is based in Brisbane and serves Queensland and NSW (for Commercial Projects only).
CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.
From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.
When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.
CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.
From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.
When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.
CSA Services Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
CSA Services made the whole experience of installing Solar power very easy. There was constant communication form the first contact to the After Sales follow up.
The installation was quick and on time. The installers very professional, polite and clean. Not many trade people leave a finished job and you cant see where they have been. These guys were great.
Would recommend CSA Services to anyone anticipating changing to solar power. Show additional information
The installation was quick and on time. The installers very professional, polite and clean. Not many trade people leave a finished job and you cant see where they have been. These guys were great.
Would recommend CSA Services to anyone anticipating changing to solar power. Show additional information
CSA Services responded promptly to initial request for quote and had a rep on site within a couple of days. The salesman spent a fair amount of time working through our power usage as well as peak consumption times to work out the best system. He also inspected the roof, switchboard, meter and wiring to ensure that there were no "surprises". They provided a range of potential options and price-points and explained the cost and benefits of each option. As I was getting quotes from a number of suppliers I made CSA work for over month for my $$ and came back to them multiple times with questions about the systems, performance and costs. Each time I was treated with utmost courtesy and never felt pressured to make a decision. In the end I went for 6kW system with Sunpower panels to maximise my rooftop real estate and Solar Edge inverter.
Installation was quick and professional. The guys went through operation and maintenance of the panels and inverter. They also installed new timers for a number of my large appliances (hot water, pool pump etc) and provided useful advice to make sure I was self-consuming as much energy as possible. There was a problem with the Solar Edge inverter monitoring program however CSA liaised with Solar Edge and it was fixed within 2 days. Energex connection was finalised within 3 days of install. CSA office called a couple of weeks after installation to ensure I was happy and didn't have any questions or issues.
I have now had the system running for 4 months and it is performing above expectations and I have reduced my power bill by 75%. The Solar Edge monitoring is excellent and allows me to see real time data of my generation and consumption so I can continue to tweak our electricity usage to get the most out of our system.
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Installation was quick and professional. The guys went through operation and maintenance of the panels and inverter. They also installed new timers for a number of my large appliances (hot water, pool pump etc) and provided useful advice to make sure I was self-consuming as much energy as possible. There was a problem with the Solar Edge inverter monitoring program however CSA liaised with Solar Edge and it was fixed within 2 days. Energex connection was finalised within 3 days of install. CSA office called a couple of weeks after installation to ensure I was happy and didn't have any questions or issues.
I have now had the system running for 4 months and it is performing above expectations and I have reduced my power bill by 75%. The Solar Edge monitoring is excellent and allows me to see real time data of my generation and consumption so I can continue to tweak our electricity usage to get the most out of our system.
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Had quick initial response for all 3 recommended suppliers. Quotes and advice on size of systems were prompt and appreciated. However secondary follow up on queries to suppliers were slow and drawn out i.e. a week to respond to email inquiry.
Otherwise, the experience with Solar Quotes has been excellent. The website has all the tools to make an informed decision and especially found the Suppliers Comparison checklist extremely useful to ensure you are comparing "Apples with Apples".
I recommend to any potential Solar system buyer to use the information suppled by Finn via the website.
Where else can you get first class advice for free!!! Show additional information
Otherwise, the experience with Solar Quotes has been excellent. The website has all the tools to make an informed decision and especially found the Suppliers Comparison checklist extremely useful to ensure you are comparing "Apples with Apples".
I recommend to any potential Solar system buyer to use the information suppled by Finn via the website.
Where else can you get first class advice for free!!! Show additional information
Roy was very professional, knowledgable and helpful in quoting and follow-up service. I requested a SunEye report before installation which he did without hesitation or any problems. The report convinced me to purchase and install solar. The installation by Adrian and company was very professionally and efficiently done. There was a slight problem with many of the panels not coming online because there was insufficient sunlight at the end of installation day and this was rectified the following week by Tim quickly and courteously. Catherine was fantastic in quickly arranging things with Energex and providing information on the day the panels were all connected. I would recommend CSA Services to anyone, they were really great!
Now enjoying less dependance on the grid and saving money. The SolarEdge app is also great for knowing exactly how your system is performing. Show additional information
Now enjoying less dependance on the grid and saving money. The SolarEdge app is also great for knowing exactly how your system is performing. Show additional information
Salesperson and Tradesmen were extremely professional throughout the entire process. Very happy with the quality of the product and installation. Highly recommend CSA Services.
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I found Roy from CSA Services to be a very knowledgeable salesman, who not only came to my property to give me a fully considered quote, he took the time to answer all of my questions at the time of consultation and subsequent questions I had regarding the choice of offered systems. Catherine from their office staff has always communicated in a friendly, professional manner and has made sure I was fully informed on each step of the process. Tim and his installation crew are to be commended as well, they were on time, worked quickly and cleanly and our power supply was interrupted for less time than was first anticipated. After installation Tim took the time to go through the system manual with me and explained the system's reporting program.
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From the initial contact with Catherine at CSA Services through to Roy attending to inspect the site and to provide information on the various solar systems available thru to installation of the system everything was handled professionally. The quotation was provided promptly. On the day of installation the installers arrived on time and explained the process. The installation team of Adrian, Shane and Tim were friendly and easy to deal with. Installation was completed within given timeframes and the team cleaned up when they finished. We could not be happier with service provided by CSA Services and will confidently recommend their services to anyone considering solar.
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Great quality installation with really good follow up and communication.
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Solar Quotes is an excellent service providing extensive information and reviews on all things solar. The information provided on their site and by direct communication was very useful in allowing me to deal with installers with greater confidence and knowledge. Installers suggested while promptly providing quotes were however of varying quality. One didn't bother with a site inspection and based their quote solely on satellite images. The other two bidders both sent representatives to site who were able to address satisfactorily questions as suggested by Solar Quotes to be put to prospective installers. Quotes provided were not particularly detailed but were adequate to make an assessment. Poor internal communication within the preferred bidders organisation resulted in a drawn out finalisation of pricing but we got there in the end. Installation was adequate but not outstanding. Visible work was of a good standard but that in the roof cavity was of a poor finish. Somewhat of an "out of sight out of mind" approach. General experience with the installers was that their level of professionalism and workmanship could stand to be lifted.
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Excellent service from quote to installation from CSA Services. I could have chosen any of the 3 companies suggested by Solar Quotes, following their quotes - all were very knowledgeable, very helpful and seemed very reliable - but opted for CSA for the confidence its people instilled at all levels, sales, administration and installation. So far, this seems to have been justified and my experience with CSA has been great. The reviews and information on Solar Quotes website were also extremely helpful in decision-making and in general.
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Everything was easy from the first phone call. CSA have a great team who manage the whole process efficiently and professionally. From the initial sales consult, administration and installers. Everyone involved has had open communication and extremely professional. I had used another installer on a previous house and the difference between the two has been amazing. I highly recommend CSA.
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CSA did a great job from start to finish. They kept me fully informed through every step of the process, from booking the initial consult through to the system being switched on. CSA were the middle of the 3 quotes I received. I choose CSA as they provided me with a wealth of information on which to make my decision and they provided a good value for money solution.
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CSA Services set a date and arrive. set up system as well as monitoring system all within couple of days. Great experience from initial contact to installation. follow and ability to monitor setup within a day. In my experience CSA Services provide great service. I would recommend to my family, friend, and any one interested in Solar.
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Peter Sallans was great from CSA Services. He took plenty of time to explain to me my different options for my solar installation, and was very knowledgeable about the latest solar products, pointing out the pro's and con's of each one. The installation was of a high quality, and was carried out without fuss in a timely manner. The installers also notified me of some existing damage to my roof that I was unaware of, and carried out a quick temporary repair to get me out of trouble till I could arrange for a roof tiler to come and fix the damage. Backed up by their personalised service and extensive professional knowledge, I would highly recommend CSA services to anyone requiring a solar PV system installation. As a bonus, they were the cheapest too! (I still would have chosen them if they weren't)
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CSA were efficient ,service minded and timely in all facets of their dealings with us. A pleasure to do business with. Thank you.
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Very professional team. Made the whole thing easy to deal with. Recommended.
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My son, who is in the solar industry in another country, spoke to Roy Baker from CSA, questioning him in depth about the system. He was impressed with Roy's knowledge and the quality of the system suggested. The whole process was painless, with CSA contacting Energex and my supplier and keeping me informed of any action I needed to take. Everyone i came in contact with at CSA was respectful, friendly, helpful, knowledgable and efficient. Thank you for referring them.
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When I have had any questions on instalation or information I couldn't quite remember, I was able to talk to a staff member and get the information I needed straight away. Very friendly and helpful staff.
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Once chosen and advised to proceed, CSA's administration staff managed the whole process effectively and efficiently. The two man crew arrived on time on the allotted day and carried out the entire installation on a two story dwelling in around 6 hours. The system was activated, operational items with the inverter were explained and the online monitoring functions demonstrated.
No issues since installation with the system working perfectly. CSA's administration followed up promptly post install for feedback on our experience and to further explain metering upgrades by our provider. This has been completed and we are fully operational.
Many thanks to Solar Quotes for their informative web site information and putting three reputable installers in touch in order to proceed. Show additional information
No issues since installation with the system working perfectly. CSA's administration followed up promptly post install for feedback on our experience and to further explain metering upgrades by our provider. This has been completed and we are fully operational.
Many thanks to Solar Quotes for their informative web site information and putting three reputable installers in touch in order to proceed. Show additional information
From our first discussion with Peter your salesperson till the final installation we were impressed with the courteousness of all the people we were involved with at CSA.
Thank you for a pleasant experience and be assured that we will recommend your company to all our friends. Show additional information
Thank you for a pleasant experience and be assured that we will recommend your company to all our friends. Show additional information
I have not had system long enough to get power bill. It is in a rental property.
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I found the office staff prompt to respond, very helpful and informative. The installers, a cheerful competent team.
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All CSA staff were excellent to deal with, from the salesman to the office staff to the installers. The electricians worked very hard in extreme heat and they were polite and well spoken. CSA was not the cheapest quote but I felt very comfortable with my choice.
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My son-in-law also had his system installed with this company and both of us are very satisfied with the system and the installation.
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I have used there services many years ago when they first stared out and was very happy with them back then, this is why choose them again
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My partner and I both had systems installed by CSA on our respective homes and in both instances were provided with competitive quotes by CSA. From the initial contact with the CSA salesperson to completation of the installation the entire process has been a very positive experience. We were not subjected to high pressure sales tactics but given professional advice regarding our individual requirements.
The installation on both houses was completed in an efficient and professional manner. Site cleanup upon completation was exceptional.
Interaction with front office staff has been of a very high standard with any query answered promptly and efficiently. Instructions and details required prior to and after installation regarding dealings with Energex were communicated clearly and efficiently.
Neither of us would have any hesitation in recommending CSA to anyone thinking of installing a solar system on their home. Show additional information
The installation on both houses was completed in an efficient and professional manner. Site cleanup upon completation was exceptional.
Interaction with front office staff has been of a very high standard with any query answered promptly and efficiently. Instructions and details required prior to and after installation regarding dealings with Energex were communicated clearly and efficiently.
Neither of us would have any hesitation in recommending CSA to anyone thinking of installing a solar system on their home. Show additional information
Canadian Solar panels with SolarEdge microinverters. The system was producing 4.99kW on the first sunny day after installation.
CSA did the installation promptly and very professionally, and they followed up the meter change-over with Energex with regular emails.
No complaints whatsoever. I'd highly recommend them. Show additional information
CSA did the installation promptly and very professionally, and they followed up the meter change-over with Energex with regular emails.
No complaints whatsoever. I'd highly recommend them. Show additional information
Everything went fine had system installed the only gripe i have is that i've had it on now for a week but can't turn it on until energy provider switches my meter over which is very disappointing given i have a new meter which can be remotely changed over.The service is very poor (energy provider)
Regarding solar installation company very good to deal with would recommend to anyone.Can't wait to see how system goes have an app which will tell me production and efficiency. To be continued. Show additional information
Regarding solar installation company very good to deal with would recommend to anyone.Can't wait to see how system goes have an app which will tell me production and efficiency. To be continued. Show additional information
We used CSA as our neighbors did earlier and at the same time Finn had also recommended them Out of the 3 that Finn recommended we found the CSA salesman wasn't pushy he was confident listened to our needs and was within our budget .They offered an extra 5 years warranty on the fronius inverter . We also liked they didn't use sub contracters . It was this along with the fact the company wasn't a fly by night solar dealer that made our desision concrete . The install went very smooth and the communication through the whole process was excellent . I wouldn't hesitate in recomending CSA services or Finns website in the future .
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The service was fantastic. They showed up on the day and time nominated and even continued to get the system installed with rain showers interruption them throughout the install.
I love the Fronius every monitoring system and it has changed the way we think about using our electricity to get the most out of the system. It really is a must have add-on for such a small cost.
Overall we are very satisfied with CSA and also Solar Quotes. Show additional information
I love the Fronius every monitoring system and it has changed the way we think about using our electricity to get the most out of the system. It really is a must have add-on for such a small cost.
Overall we are very satisfied with CSA and also Solar Quotes. Show additional information
We had the system installed in January but still waiting for it to be connected
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The experience from start to finish was top notch.
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System was installed competently and efficiently in a one-day installation. Installers were courteous and attentive to my concerns at all times and workmanship was of a high standard. I was completely satisfied with the end result and have no hesitation in recommending CSA Services for any installation of this type.
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CSA were one of the few companies that actually got up on our roof (twice, actually) as part of the preparation of a quote. Roy was knowledgeable and helpful, and didn't try to snow me. Several others purported to quote solely on the basis of NearMap.
We went for Canadian Solar panels with SolarEdge optimisers and inverter.
The installation was very prompt (inside 3 weeks), and Adrian did the job professionally. On commissioning, the system was producing power pretty much as promised. Follow-up was prompt, with the monitoring set-up early the next day, and they immediately got things rolling with Energex and Origin to change our meter. Overall, we're extremely happy with how things went, and would recommend CSA to anyone. These guys obviously know what they're doing. Show additional information
We went for Canadian Solar panels with SolarEdge optimisers and inverter.
The installation was very prompt (inside 3 weeks), and Adrian did the job professionally. On commissioning, the system was producing power pretty much as promised. Follow-up was prompt, with the monitoring set-up early the next day, and they immediately got things rolling with Energex and Origin to change our meter. Overall, we're extremely happy with how things went, and would recommend CSA to anyone. These guys obviously know what they're doing. Show additional information
We were surprised that the team arrived on set time and date. The team were friendly and obviously proficient in their respective roles. Unlike some tradies we have used, the yard was clean after they left. Would recommend these blokes anytime. Please pass this on to them.
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As an electrical engineer with 20 years' experience I was keen to install a system based around a quality European inverter, in the end I put together 3 quotes that addressed what I was after. I went for CSA Services not because they were the cheapest (there wasn't a lot between the prices anyway), but because they came with a good pedigree of both residential and commercial scale installations. The install crew were on time, courteous, efficient, and installed the inverter and wiring exactly as I asked. I took a good look at the rooftop and inverter installation and couldn't fault it. System has been running now without trouble for 1 year and is delivering the predicted yield.
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installers were very good
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CSA were really easy to deal with. Initial sales back and forth was a little slow but it was Christmas and January period (and every supplier I approached was similar)
Install team were great, only fault was a screw was accidentally put through a Powerpoint cable while installing the inverter thus causing circuit to trip and fault diagnosis (obviously no cost to me). The guys were friendly and efficient so overall really happy! Show additional information
Install team were great, only fault was a screw was accidentally put through a Powerpoint cable while installing the inverter thus causing circuit to trip and fault diagnosis (obviously no cost to me). The guys were friendly and efficient so overall really happy! Show additional information
Installation is next week
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The sales person was more of a consultant who assessed my needs and custom designed a solar system with panels, inverter and a smart meter to optimise my power self consumption.
This value added service did not appear with other companies who solely were wanting a sale without any specialist technical knowledge on how to custom design a system. Show additional information
This value added service did not appear with other companies who solely were wanting a sale without any specialist technical knowledge on how to custom design a system. Show additional information
Someone came to see me the day I requested a quote. I believe they took the time to properly understand what I was trying to achieve with my system. They came when they said they would to do the install. The install was neat and tidy and they left no mess. I was fully informed of what was going on. The remote monitoring system is excellent. They came without my needing to ask, to replace a DC Optimizer that had stopped communicating. They accommodated my request and arranged a firmware upgrade so I could access per phase power measurements in my inverter via Modbus-TCP - although this caused some hiccups they patiently resolved the issues. Very happy!
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