CSA Services Reviews

Based on 539 reviews

  • 5 star 106
  • 4 star 392
  • 3 star 40
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.21
  • System Quality
    4.36
  • Customer Service
    4.60
  • Installation
    4.58

Show ratings from:

About CSA Services, Solar Installers

CSA Services
Platinum Partner

CSA Services is based in Brisbane and serves Queensland and NSW (for Commercial Projects only).

CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.

From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.

When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.

CSA Services Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Show additional information
Excellent from quote to installation and great after care service as well. Kept us informed via email with updates and was able to answer any questions we had. Very happy with CSA. Show additional information
The service from all contacts in this company was great. The time for permission for our oversized system from Energex was explained and as soon as we had permission, we were able to go ahead with our installation. The installation went smoothly and there was no clean up for us after the tradesmen had left. The system is working beautifully and for the first time, we are waiting for our next electricity bill. Show additional information
Show additional information
Show additional information
From start to finish both Solar Quotes and CSA Services made it a very easy process. We have now had the system in for 4 months and our quarterly bill for November, December and January has gone from around $850 to $290, living in QLD the a/c has been cranking over this time with 5 people living in the house. The app that comes with the system for your phone gives great real time information on the system as a whole or individual panels. Very happy. Show additional information
Great all round experience. The rep who came round seemed genuinely interested in getting the best system for our needs rather than their standard system or the most expensive one. Fitting was a very easy process and after care has been spot on. Our system will have paid for itself in just over 2 years at the rate it us going and our first full solar quarter has turned a substantial bill into a good sized refund. Many thanks. Show additional information
Show additional information
Unfortunately we weren't aware that our supplier would drag out our meter reconfiguration (new house new meter which electricians say is OK for solar power) for as long as possible, delaying us getting credit for surplus power generated. We are still waiting for the supplier to get off their butt. We have reported their tardiness to the ombudsman. Show additional information
These people were all very professional - from the sales team and installers to the office folks. Bigger companies could learn from them about customer service. As the project progressed we were kept in the loop with info sheets, calls and email. We were kept informed on what was happening and when. Unusual these days unfortunately.
The install went smoothly with meter connection and supplier info all handled by them.
Very highly recomended.
Show additional information
Show additional information
Show additional information
Time it takes to get a smart meter is a bit ordinary.
Price difference for comparative systems.
Really need to do your research and be comfortable .. I was really close to getting a solaredge inverter but some online comments gave me concerns re longevity.
Your site was really helpful. Thanks.
Show additional information
Using Solarquotes gave us plenty of very helpful information about choosing the right product and supplier for our solar installation. Show additional information
Show additional information
Thanks to you Finn for making the opportunity available where I could get a good cross section of quotes from different Operators. In the end I chose the system I felt best suited my family and was a good quality system. Of course I have to take the word of the sales person however with all companies who quoted, all sales persons were from a technical background and not just trying to sell their product. I chose Solar Edge from CSA Services because it was from my perspective the best of the systems offered and not necessarily the cheapest. I rated all questions 4 star. I never give anyone a Fantastic rating. At the end of the day, the proof is in the eating of the pudding. Once I have had my system working for a while then I can make an informed decision on my system.

Cheers

Harry
Show additional information
Show additional information
Show additional information
The last two are average because on the installation day they hit us for an extra $500 (7.54%) to upgrade our power board, which supposedly has asbestos in it. Show additional information
Show additional information
Very happy with this company. Installed and up and running on the same day. Good quality products. Show additional information
We've had our 13kW SolarEdge system installed for 12 months now. We've not had any issues and are very happy. I'd happily recommend CSA to anyone - good experience with the sales, install and post install support. Show additional information
Even though I went for a 6.5kwW system I still only get max 4.5kW at the peak, I'm guessing due the orientation.

The retail provider is taking over a month to come out and put the smart meter in.

Meter box price was too low in quote so gave me a bit of a shock.

There was alot of work in the installation, so the cost made a bit more sense when it happened.

The hot water was put on a day timer, but since we had a small system, I had to put it back to cover night and morning showers.
Show additional information
CSA has been so easy to work with. Personable and efficient. The salesperson was so helpful in walking us thorugh what is/was required. The installation team are efficient and competent. Overall its been a positive experience. Now we wait for the good results. Show additional information
Show additional information
Show additional information
We installed a 6.5kW system with a 5kW SolarEdge inverter. The inverter failed after 48 hours. Due to Melbourne Cup Day, it was 5 days before it was replaced. We could not fault the salesman or the installers, they were all very helpful and professional. Show additional information
Good to deal with an engineer in configuring and finalising design of the system, particulary with use of optimisers to minimise impact of shade on the roof. With several other companies I felt the sales person was following a fixed recipe and didn't technically understand how to address the roof shade issue.
I now await completion of the grid connection work by Origin Energy and monitoring the output from the system.
Show additional information
Show additional information
We found CSA very knowledgeable and efficient. Show additional information
Show additional information
Show additional information
Show additional information
Show additional information
Installer guys were really nice and kept me Informed especially as there were some issues with the roof trusses. Show additional information
good clean and prompt install with no hassles. Show additional information
yes the other 2 suppliers were just a waste of time Show additional information
Great company, honest and reliable. Show additional information
Installers were polite and explained how to use the system to our greatest advantage. Our sales rep, Antony was also very polite and even after sales offer to answer any questions if we needed. Show additional information
Show additional information
Show additional information
I also like the fact that CSA offer annual maintenance service which involves cleaning the panels and checking the system is functioning at its optimum. Show additional information
Show additional information
The installers were worth their weight in gold. There was a problem with the roof plan and the CSA installers sorted it out with out hesitation and were great about explaining everything along the way. Wonderful. Show additional information
Show additional information
Show additional information
Hello Finn,
Thank you for the information we received by email from you. It allowed us to choose the type of system we required for the trees surrounding our house. Our house is set up for three phase and for some unknown reason our energy retailer said this could be a problem. I don't know why when we have dealt with them for the past 25 years. When the day came to connect to the grid, there was no problem. The solar panels with optimisers and the inverter were installed a fortnight after the contract was signed and the deposit was paid. The final payment was paid on completion of the installation. The only hiccough was waiting 5 weeks to be connected to the grid by our retailer.

Thank you for all your help.
Fred Harvie
Show additional information
After several quotes and hours of internet search, I have made an excellent decision to go with CSA Services. Process was quick from start to finish and team are extremely professional. Highly recommended Show additional information
It was a pleasure to buy the Solar System from CSA. The Salesman, Antony, was extremely knowledgeable, and very helpful throughout the negotiations.
Not the cheapest quote we received, but, I believe the best value for the quality of equipment supplied.
The installation was completed in a day, within 2 weeks of our decision to order. ( they have their own crew, not subcontractors)
Office Staff were also very cordial, and helpful.
As we live in S E Queensland, we were always going to choose a company from this area, for the benefit of service, or additions, if required at a later date.
We would highly recommend this company.
Show additional information
Great service from start to finish with an amazing system. Show additional information
 To get your quotes, please enter your postcode: