CSA Services Reviews
4.4
Leave a review Based on 424 reviews
- 5 star 87
- 4 star 307
- 3 star 29
- 2 star 1
- 1 star 0
Average Customer Review
- Value 4.22
- System Quality 4.36
- Customer Service 4.63
- Installation 4.58
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About CSA Services, Solar Installers
CSA Services is based in Brisbane and serves Queensland and NSW (for Commercial Projects only).
CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.
From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.
When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.
CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.
From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.
When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.
CSA Services Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
This company were the only ones to physically get up on the roof to take a look. Their price was very competitive and the sales person was happy to answer all my questions and didn’t try to oversell the payback time ( another company tried to tell me the system would pay for itself in 1.8 years, I worked out it will take more like 4 yrs)
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Roy from CSA knows his stuff. He was the only quote who actually got on the roof to check it out and not just rely on Google images. This meant he adjusted his recommendations based on the quality of our roof and location of services such as our TV aerial. He listened, asked loads of questions and then provided a tailored solution that was not over or under spec to meet our needs. He was available and accommodating for follow up queries and questions, and saw the project through to completion.
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Very professional. From getting the quote to finished installation took 1 week. Email and phone correspondent though all stages and the install team were quick and friendly. Competitive price and great service. Would highly recommend this company.
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Once it is installed you are on your own. We are still not connected to the grid and Origin are completely hopeless at providing any information about a switch over date. Spent one hour 20 minutes on the phone trying to speak to them and still did not get through. When I called their sales line all they could say was that "new connections are always very busy." CSA could I believe be more pro-active since they have the option as a contractor to join the Origin on-line connections system. I gather all suppliers are the same but it still leaves a very bad taste on the industry as a whole.
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In general totally recommend CSA. I told my niebour and they have since installed with them on my recommendation same size system.Very happy.
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Friendly all round staff
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The team were excellent from the knowledge of the salesperson to the expertise and friendliness of the installation crew.
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I got quotes from four suppliers and chose CSA Services on the basis of the comprehensiveness and honesty of their advice, quality of the solar PV system hardware and the price. Peter the sales manager was very patient and informative in answering all of my questions. The installation team were very professional and took time to explain the whole process. I'd thoroughly recommend CSA Services if you are looking for a good quality fit for purpose solar PV system to suit your specific requirements and budget.
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A professional installation
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We did lots of homework (largely thanks to SolarQuotes). The house is really eco friendly (costs 30% less to run than a much, much smaller flat we were living in previously) so I ended up getting an energy monitor just to see how we were using energy and to see if solar electricity was going to be worth installing. It turned out it was. I'm glad that we did this and that we also looked into energy billing (my advice: don't just look at the feed-in tariff but the discount on the usage charge and the supply charge) because it helped in selecting the solar system and the solar installer. It gave us confidence in the financial numbers and being able to weed out the exaggerated information coming from some of the sales people. In this industry you don't just get a written quote, you get the sales person coming to your house so knowing the facts helps you to make that financial decision and not an emotional one or on the best sales spiel. We ended up selecting a top quality 5kW inverter with approx. 6kW PV array. The PV array is made up of mid range, tier 1 panels. Installation was done by CSA Services. They were fantastic from every account. Working in the industrial electrical field I was able to grill the sales person and the installers on every little detail (to the dismay of my wife). They know their stuff and did a great job (even to the extent of taking off their shoes before going into the house. Not that I cared since I don't clean the floors but the curtsy was noticed). After using the system what I didn't give enough credit to was oversizing the panel array. If we had more roof space on the north side I would consider having a slightly larger PV array. In all we have a fantastic system for a fantastic price. Can't thank-you enough SolarQuotes and CSA Services. Alex.
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Would recommend this Company to anyone thinking of installing Solar System, EXCELLENT
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I have only given rating of 4 out of 5 because our system installation is yet to be finalised (waiting for metering changes from Energex) so we are not yet able to appreciate the benefits of the system and ascertain it's performance. That being said, my experience with CSA to date has been excellent. The salesman was very helpful and consultative in his approach, taking time to understand our circumstances and tailor a system that would provide us best value for the investment. We were provided with a program for the installation, the installers turned up on time, were polite and professional in their approach, the standard of work was good and they cleaned up after they had finished. (I am an ex-sparky so I fairly high expectations). The office support was helpful, informative and friendly.
Based on my experience to date I would have no hesitation in recommending CSA Services. Show additional information
Based on my experience to date I would have no hesitation in recommending CSA Services. Show additional information
From start to finish all we could have hoped for.
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CSA were the only company that the salesperson actually got up on our roof to confirm the design.
Important to us that the company employed their own installation team rather than contractors, and a company we believe will be there in the long term to support our installation and their products. Show additional information
Important to us that the company employed their own installation team rather than contractors, and a company we believe will be there in the long term to support our installation and their products. Show additional information
After plenty of ground work & quotes I went with my gut and glad i did, I would highly recommend to anybody.
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Great product. Very informative sales person. Office staff were not that good, took deposit twice and then called to say I hadn't paid my final account when I had. They then had made a mistake with the final invoice.
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CSA were the best and most helpful and came out multiple times and answered multiple calls in regards to questions we had but the financial service that they recommend to us, classic funding group were rude and and pushy and processed finance and an enquiry on our credit file after only 2mins on the phone even though we said we weren't sure and would like to see all the paper work first then when i said i did not want to go ahead they abused me.
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CSA Services has impressed with every step of the process. Peter, the salesperson, was generous with his time in answering my questions and providing a number of quote variations for me to consider. The order and install process was quick and efficient. The installation team, led by Adrian, were outstanding - courteous, considerate and the quality of the workmanship looks first class. So far, so good!
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This was an upgrade. The results are proving the decision to use the 5kW level for which we had approval from Energex for our 5 year old system has been a good one.
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We had some concerns about the placement of the panels during the installation. We called the operations manager and got a satisfactory outcome. The field technician was patient and understanding during this time.
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Excellent sales person. No BS. Straight to the point and didnt try to do a sales pitch on us.
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You have asked me these questions early as they have only just installed the system last week so based on what has gone on that is how i have answer your questions , maybe these question should be asked after a period of 3 months .
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I have used CSA Services P/L prior to this recent installation and haven't had any problems at all with the existing solar system. I have recommended this company to family and friends and they also haven't had any problems with their solar system installations. We feel that we got good value for money, very good workmanship, minimal waiting time for the installation and overall great service from everyone at CSA Services P/L. I would highly recommend them to anybody.
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Have had time to fully evaluate the system that was recommended to us based on current kilowatt usage. System has been operational for a full billing cycle and a partial of last bill (21days). With the solar system size recommended to us it was estimated that the dollar savings projection would see it pay for itself in three and a half years. With the savings noted in our last two electricity bills this is right on track and quite possibly likely to occur in a slightly shorter time frame. Overall very happy with CSA Services, Amin staff ,sales staff and the install guys who were very obliging and helpful. Very happy and thankyou to CSA Services.
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Although I was not present for the install I had a good look over the entire installation after the fact. All components of the install were in accordance with what I had agreed with the sales person and installed to a very good standard, in my layperson's view. No complaints and would recommend CSA Services.
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Amazing service from CSA. The quotation was very detailed and explained everything and follow up questions answered promptly. The installation was completed on time to a very high standard, the guys even replaced some cracked roof tiles whilst they were up there. I am very pleased with the system and would definitely wholeheartedly recommend CSA.
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All aspects handled professionally and courteously.
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Great company. Fast, efficient and very polite. Answered all correspondence immediately. Thoroughly recommend this company.
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Thanks to the fantastic team of Catherine and Paul. Second time I used them for Solar PV installation and will not hesitate to go with them again in the future. Highly recommended.
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