CSA Services Reviews

Based on 528 reviews

  • 5 star 104
  • 4 star 386
  • 3 star 37
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.22
  • System Quality
    4.36
  • Customer Service
    4.60
  • Installation
    4.58

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About CSA Services, Solar Installers

CSA Services
Platinum Partner

CSA Services is based in Brisbane and serves Queensland and NSW (for Commercial Projects only).

CSA Services can transform the way you create and use energy. Our expert energy management helps homeowners; businesses and communities reduce energy costs, increase property values and lock-in savings for years to come.

From quality grid installations and connections (3kW to 1MW) to off-grid and remote power, we are energy management experts. CSA Services delivers exceptional customer care, backed by genuine business relationships and industry expertise.

When you choose CSA Services you receive quality solar solutions, the best advice and reliable installation from an honest and trusted company.

CSA Services Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Time it takes to get a smart meter is a bit ordinary.
Price difference for comparative systems.
Really need to do your research and be comfortable .. I was really close to getting a solaredge inverter but some online comments gave me concerns re longevity.
Your site was really helpful. Thanks.
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Using Solarquotes gave us plenty of very helpful information about choosing the right product and supplier for our solar installation. Show additional information
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Thanks to you Finn for making the opportunity available where I could get a good cross section of quotes from different Operators. In the end I chose the system I felt best suited my family and was a good quality system. Of course I have to take the word of the sales person however with all companies who quoted, all sales persons were from a technical background and not just trying to sell their product. I chose Solar Edge from CSA Services because it was from my perspective the best of the systems offered and not necessarily the cheapest. I rated all questions 4 star. I never give anyone a Fantastic rating. At the end of the day, the proof is in the eating of the pudding. Once I have had my system working for a while then I can make an informed decision on my system.

Cheers

Harry
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The last two are average because on the installation day they hit us for an extra $500 (7.54%) to upgrade our power board, which supposedly has asbestos in it. Show additional information
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Very happy with this company. Installed and up and running on the same day. Good quality products. Show additional information
We've had our 13kW SolarEdge system installed for 12 months now. We've not had any issues and are very happy. I'd happily recommend CSA to anyone - good experience with the sales, install and post install support. Show additional information
Even though I went for a 6.5kwW system I still only get max 4.5kW at the peak, I'm guessing due the orientation.

The retail provider is taking over a month to come out and put the smart meter in.

Meter box price was too low in quote so gave me a bit of a shock.

There was alot of work in the installation, so the cost made a bit more sense when it happened.

The hot water was put on a day timer, but since we had a small system, I had to put it back to cover night and morning showers.
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CSA has been so easy to work with. Personable and efficient. The salesperson was so helpful in walking us thorugh what is/was required. The installation team are efficient and competent. Overall its been a positive experience. Now we wait for the good results. Show additional information
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We installed a 6.5kW system with a 5kW SolarEdge inverter. The inverter failed after 48 hours. Due to Melbourne Cup Day, it was 5 days before it was replaced. We could not fault the salesman or the installers, they were all very helpful and professional. Show additional information
Good to deal with an engineer in configuring and finalising design of the system, particulary with use of optimisers to minimise impact of shade on the roof. With several other companies I felt the sales person was following a fixed recipe and didn't technically understand how to address the roof shade issue.
I now await completion of the grid connection work by Origin Energy and monitoring the output from the system.
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We found CSA very knowledgeable and efficient. Show additional information
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Installer guys were really nice and kept me Informed especially as there were some issues with the roof trusses. Show additional information
good clean and prompt install with no hassles. Show additional information
yes the other 2 suppliers were just a waste of time Show additional information
Great company, honest and reliable. Show additional information
Installers were polite and explained how to use the system to our greatest advantage. Our sales rep, Antony was also very polite and even after sales offer to answer any questions if we needed. Show additional information
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I also like the fact that CSA offer annual maintenance service which involves cleaning the panels and checking the system is functioning at its optimum. Show additional information
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The installers were worth their weight in gold. There was a problem with the roof plan and the CSA installers sorted it out with out hesitation and were great about explaining everything along the way. Wonderful. Show additional information
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Hello Finn,
Thank you for the information we received by email from you. It allowed us to choose the type of system we required for the trees surrounding our house. Our house is set up for three phase and for some unknown reason our energy retailer said this could be a problem. I don't know why when we have dealt with them for the past 25 years. When the day came to connect to the grid, there was no problem. The solar panels with optimisers and the inverter were installed a fortnight after the contract was signed and the deposit was paid. The final payment was paid on completion of the installation. The only hiccough was waiting 5 weeks to be connected to the grid by our retailer.

Thank you for all your help.
Fred Harvie
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After several quotes and hours of internet search, I have made an excellent decision to go with CSA Services. Process was quick from start to finish and team are extremely professional. Highly recommended Show additional information
It was a pleasure to buy the Solar System from CSA. The Salesman, Antony, was extremely knowledgeable, and very helpful throughout the negotiations.
Not the cheapest quote we received, but, I believe the best value for the quality of equipment supplied.
The installation was completed in a day, within 2 weeks of our decision to order. ( they have their own crew, not subcontractors)
Office Staff were also very cordial, and helpful.
As we live in S E Queensland, we were always going to choose a company from this area, for the benefit of service, or additions, if required at a later date.
We would highly recommend this company.
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Great service from start to finish with an amazing system. Show additional information
CSA was a very professional company and kept us informed of progress and next steps throughout the process. The installers arrived on time and completed the job within the timeframe given and to a high standard. Information provided about the system was very comprehensive and useful. Would certainly recommend them to others looking for a quality solar system Show additional information
System has been installed but still waiting on electricity supplier to change over to the grid. So still in progress Show additional information
Only one missing bit of information- Origin takes 30 days to connect system to the grid, and instal new meter, and until then the system is off. Not happy!!

Supplier Reply

Hi John,
Thank you for taking the time to leave a review.
As discussed, the lead time for the solar metering works has increased significantly since the electricity retailers such as Origin and AGL have taken over this work from Energex (Power of Choice reforms). This is compounded by the fact that Origin in turn sub-contract this work out. If an appointment is required, such as your situation, then the lead-time is even more prolonged.
I have sent Origin New Connections an email again today to see if they can provide an update on your status.
Kind regards,
Paul, Catherine and the Team at CSA Services
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Very quick, very professional, absolutely no fuss in and out - BRILLIANT :)

Supplier Reply

Hi John,
Thank you for taking the time to leave your 5 star review!
We're pleased to hear that your solar install was a positive experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services
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Supplier Reply

Hi Bruce,
Thank you for taking the time to leave a review for CSA Services.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services
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Such an easy process with CSA, we were kept in constant contact and the day of install the guys & lady were fantastic! Very professional & tidy.

Supplier Reply

Hi Alex,
Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that your solar install was a positive experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services
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Great company to deal with, came back to me promptly any time I had a question.

Supplier Reply

Hi Craig,
Thank you for taking the time to leave a review for CSA Services.
We're pleased to hear that the level of service you have received from all team members was a 5 star experience.
We appreciate your business.
Kind regards,
Paul, Catherine and the Team at CSA Services
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