Daniel Shea Electrical and Solar Pty Ltd Reviews
About
Daniel Shea Electrical and Solar (DSES) offers our customers the most efficient, reliable and latest technology in the market.
We work with experts from a broad range of energy saving industries to ensure we can provide you with the very best, long term solution.
We can help you with everything. Custom design, energy evaluation, financing, installation, repairs, warranties and ongoing maintenance.
We work with you to understand your lifestyle and energy needs, so we can tailor a solution that’ll help maximise your return on investment.
DSES is proud to offer good, old-fashioned service with 100% honesty and integrity.
Reviewers report paying: $3,000 - $7,700 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
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Daniel Shea Electrical and Solar Pty Ltd Reviews (103)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 37
- 4 star 61
- 3 star 5
- 2 star 0
- 1 star 0
View Timeline
26 July 2021
22 June 2021
Original Review on 17-02-2021:
Good job, well done, and in a timely manner.
Quoting was friendly but to the point. No wasted time, no hard sell and very honest.Installation was done on time, as arranged by competent friendly and safe hard workers.
The grid connection was organised and happened when expected.
Personal run through how to use the controls was straight forward and thorough. All manuals supplied.
4 months later we asked John: "Are you happy with the performance of your system so far?"
All works fine. Just inspected panels and they staying clean and no sign of deterioration.02 June 2021
Disappointed from expectations
Sales and Quoting process was only somewhat helpful.Installation went late in day and was rushed at the end with very minimal explanation of app and connection.
Meter board upgrade was poorly done and had to have rework done for ergon meter to be fitted some 6 weeks later.
After receiving my first bill i wanted to get clarity of power consumption on the bill for the period and better understanding of app usage with them.
My phone calls to his message bank and text messages have gone unanswered.
01 June 2021
Professional, prompt and efficient service
Great service. Professional, prompt and efficient. The solar installation company were fantastic.28 May 2021
Original Review on 23-09-2020:
Met all expectations
Everything went well, except now I have seen your video solar 101 and i have a concern over where the inverter is as it catches the sun in the afternoon during summer, so considering doing something about that.8 months later we asked Alan: "Are you happy with the performance of your system so far?"
Finn, I don't know anything about solar, I have only had my system 7 .5 months. Here is the facts from my electricity account. I have not paid anything since I got solar, so I am happy about that. In KWH produced 807 Sept, 926 Nov , 867 Dec , 835 Jan , 841 Feb , 620 Mar , 667 Apr. Weather wise March we had rain. I have a question, I live in a dry and dusty environment, should I worry about cleaning my panels to maximum performance? On the radio there are ads for a company that will clean them for you, but I fail to see how that would be cost effective with the price I get for power sold to the grid.22 April 2021
Excellent Service
Highly recommend Daniel and the team at DSES. A friendly conversation, competitive pricing and punctual. He organised all the grid connection and made the whole process easy.06 April 2021
Best value, Quick turnaround
No fuss quote and quick installation.Nearly half the price of other quotes03 March 2021
Very Professional Solar Installation team
I found DSES to be a very professional team. Prompt quoting, very informative, quality products and workmanship!Administration work was excellent- all of the applications, including grid connection, was taken care of.
Highly recommend this installer!
Panel rating: 5/5
Inverter rating: 5/5
16 February 2021
Very impressive.
Very professional.Very impressed with the installation. One of the best installs I have seen.
Inverter rating: 4/5
19 January 2021
Quick and Reliable Installer
Daniel called me, we had a no-nonsense conversation and the quote arrived quickly. I made some changes to increase the size of the system which was sent through prompty. After signing off on the quote installation proceeded quickly and without drama. All rubbish was taken away and everything left neat and tidy. Would recommend.12 January 2021
Great installation on time meeting all my expectations
Great price for my 10.14 kW system 26 x 390Watt panels married to 8.2kW Fronius Inverter.This system is providing 40 x70 kWh per day varies with cloud cover
Looking forward to very low power bills
The panels look sleek in black tinted colour against grey colour bond roof
The installation quality was extremely high I’m an Electrical Engineer and very fussy I have many contractors
Work for my in industry and I know what good looks like not just superficial
I would highly recommend this company to anyone
Panel rating: 5/5
Inverter rating: 5/5
24 December 2020
Extremely professional
Very professional organization High quality staff & workmanship installation in a timely manner.11 December 2020
Local Professional and a pleasure to deal with
Local and great to deal with and a positive experience from first contact to finished install and was hassle free without unwanted salesman PressureOffers great products to suit your budget requirements
20 November 2020
Highly Recommended.
First company to contact me for a quote. Awesome to deal with from quote stage to installation. Very helpful, punctual, knowledgeable, efficient and great workmanship. They took care of all paperwork and applications for installation. I received all warranty certificates, registrations and manual instantly after installation. I was shown how to register for the app so that you can monitor performance and usage. Highly recommend them.Panel rating: 5/5
Inverter rating: 5/5
05 November 2020
Quality install at reasonable cost
Daniel turned up promptly at the agreed time, explained the process to us, and commenced the install with his two contractors.Daniel and his crew did a quality job in a timely fashion, and we are very pleased with the results
Panel rating: 5/5
Inverter rating: 5/5
30 October 2020
Quality System From a locat at the Right Prie
got a 3 phase 10kw Fronious inverter and 13.2kw of panels(jinko) very happy with the install and customer service.28 September 2020
Very professional service
Every thing was done to my satisfaction, it's been 6 weeks but I'm still waiting on the power company to fix up there side of thingsPanel rating: 4/5
Inverter rating: 4/5
13 August 2020
Support a great local company
Quoting was fast and questions answered quickly. Fast and problem free installation. I paid for a meter box upgrade as well as my box was 40 years old. All works completed in a little over 3 hours. Impressed at the speed of the installation.Great team. Good customer service. I received all documentation by email just after installation completed. They organized grid connection. System performing faultlessly. Very happy overall.
Panel rating: 5/5
Inverter rating: 5/5
11 August 2020
Original Review on 10-12-2019:
Competent installer
Good installation by professional tradesmen and timely work on the day quoted8 months later we asked Garry: "Are you happy with the performance of your system so far?"
It is delivering the design output, however my Retailer Ergon Energy only gives a $0.078 return for power produced and charges $0.22 for power provided from the grid (this is exclusive of Service fees and meter charges) There is no competition between Retailers in Central Qld.29 June 2020
Once the decision was made, and deposit Acknowledged everything went like clockwork
Daniel was easy to deal with, all ran like clock work and installed within a fortnightWith Daniels assistance we had a Hot water Timer installed and switchboard up grade
19 June 2020
Excellent Service
Great to deal with, quality system, good price, quick install, assisted with everything for my application for the solar for rentals trial. Definitely Recommend.03 June 2020
Very friendly and knowledgeable
Super helpful the whole way threw the process. Well priced good brands with great warranty. Very happy with the install and will recommendPanel rating: 5/5
Inverter rating: 5/5
17 April 2020
I love my solar
Daniel is a great salesman - helpful, knowledgeable and friendly. Installation was done on time and quickly, with all paperwork for the energy supplier lodged promptly.On the day, Daniel seemed a lot less approachable (perhaps more focused on the job). They wired in the new electric hot water system as discussed. I had asked (at the time he quoted) if they could install the cables for the security cameras through the ceiling space to the eaves of the house. Daniel was prepared to do this. However, on the day, he was not interested in this job. Choosing to leave it till they had completed the solar, meant they could then not remove roof sheeting in the required place to run the cables into the office.
This was unfortunate. However, I do like the solar installation - very neat. Can’t wait for the energy supplier to get here to install the new meter (4 weeks from solar installation).
I found your website very informative. I had DSES install a Solar Analytics monitor - turned the panels on for a while to check things out, and impressed with the information available. I have recommended you to numerous people.
07 April 2020
Great Local Service
Got Daniels name from a neighbour and am glad I used his company. Easy to get a quote, explained it all, gave me exactly what I wanted. Installation was easy and quick. All over a great experience.Panel rating: 5/5
Inverter rating: 5/5
26 March 2020
New solar install Gladstone Qld
•How was the sales/quoting process?.On time, upfront, no pushiness friendly service
•How did the installation go? On time, polite, good clean up after job
•How was the customer service? Customer service great, Ergon connection organised promptly and warranty registered for us
03 February 2020
Fantastic Experience
Solar quotes made it very easy to do product research on the different systems that I was quoted on. Daniel Shea offered their best price for a quality system and was very down to earth, easy to talk to which made the overall experience a good one. Staff were efficient and took time to clean up and look after property. Would highly recommend.02 February 2020
Excellent communication and no sales tricks just good information
Good system installed with the inverter installed in the garage instead of at the power box which was harder but keeps it out of the weather and done with no extra charge. System was installed 2 weeks after first contact. Top quality switches and wiring used. Wifi monitoring all set up. Answered all phone calls and emails quickly with correct information.Inverter rating: 4/5
24 January 2020
Quick turnaround, everything going ok so far.
The sales and quoting process was very easy and the installation happened very quickly. The installation job was clean, tidy and very prompt. I have found the post sales customer service to be lacking.21 January 2020
Very happy
The quoting process was simple yet detailed, with a variety of budget-minded options presented. Extremely fast response from time of quote to installation, and absolutely no hassles with either. I wasn't present for the install, however the place was left tidy, and the end result extremely pleasing....just waiting to see the pay-off with the electricity bill. I was originally quoted by five companies, three of which were walk-ins, and Daniel's price was more than competitive, beating two of the quotes by a couple of thousand dollars each. I'm glad I've gone local, as I know the support will be there in a timely fashion if anything goes wrong. Excellent job all round and completely hassle-free.Panel rating: 4/5
Inverter rating: 4/5
08 January 2020
Great to deal with
Daniel was prompt in contacting me, he answered all questions honestly and was very knowledgeable about solar, he was great to deal with. His workers were excellent at their job. The end product looks good and works well, plus they were also great to deal with and bent over backwards to help even installing a new heating element on my Hot water system without even being asked. I couldn't recommend these guys enough.Thanks
Panel rating: 3/5
Inverter rating: 4/5
07 January 2020
Top Job
Easy to deal with. Did everything for me all I had to do was transfer moneyInverter rating: 4/5
20 December 2019
Great company. Quick response honest and on time.
All involved were polite helpful and informative. Installation was quick with no mess left behind and Daniel sorted all of the grid connection process. Highly recommend them.Inverter rating: 5/5
06 December 2019
Solar pricing
one of other quotes did seem more interested in selling the more expensive brand of everything and not really giving the options so that was an straight failure and rejected.22 November 2019
Original Review on 20-03-2019:
Daniel offered good realistic advice above what I had expected of him. His workers were prompt and polite and left my yard in a neat and tidy state at the end of the job. I was given advice about what to expect from Ergon. These guys are overall a professional and trustworthy group; it is well worth dealing with Daniel Shea.8 months later we asked Hayden: "Are you happy with the performance of your system so far?"
yes13 October 2019
Original Review on 08-02-2019:
DSSE was the only local installer that quoted so was happy to give them a shot on principle, very happy with service and installation.8 months later we asked Jason: "Are you happy with the performance of your system so far?"
System has more than halved my quarterly power bills, overall very happy with the system after 12 months07 October 2019
Quick, expert install. Quality parts at fair price.
Preferred to deal with the actual hands-on installer - not with a (commission?) salesman.10 September 2019
Original Review on 03-01-2019:
The first supplier to get in contact with us, excellent customer service and great to deal with. Positive comunication throughout whole ordeal.8 months later we asked Steven: "Are you happy with the performance of your system so far?"
Probably notas high return i was expecting , but better than not having one26 August 2019
Above and beyond our expectations
I was really keen to take advantage of the solar for rentals initiative in Gladstone and Dan was the only person who was willing to take the time to answer every one of my questions without dismissing them as irrelevant, he was also the only person to advise me on the benefit of adding extra panels. He also knows about the Solar For Rentals scheme and what was needed to make our claim process hassle free. Installation was fast and Dan and his team were very professional, they respected the property (even putting cardboard between their ladder and the new guttering so as to not scratch it) and cleaning up after themselves. Dan is a Gladstone local so if there are any issues in the future I have peace of mind that he is close by to help sort them out.Panel rating: 5/5
Inverter rating: 5/5
22 August 2019
Fantastic and efficient installer
The quoting process was quick. Daniel was easy to talk to and answered all of our questions. Once we decided to go with DSES the installation was carried out fast and done in a day. Every thing was left tidy all the workers were friendly and polite. Highly recommend this solar company to anyone.Panel rating: 4/5
Inverter rating: 4/5
22 July 2019
16 July 2019
30 June 2019
07 May 2019
06 April 2019
Original Review on 04-08-2018:
All went smoothly, well organised, and we would recommend to others. Daniel and his team were on the ball with installation, and liaison with Ergon was timely and efficient, Matt has already been on the phone following up whether we are satisfied with everything - good service.8 months later we asked Barry: "Are you happy with the performance of your system so far?"
Probably not quite up to maximum, but well within expectations. We are monitoring it closely.23 February 2019
1. He had very good reviews and most were very positive.
2. More bang for our buck. He was the same price as some others but with two extra panels making it a 6.6 KW system + a hot water timer and they changed the thermostat also to a 1.8w all included in the price.
It was a hard choice to make because i found them all very professional to deal with.
19 February 2019
09 February 2019
08 February 2019
Decided to go with mid to top range panels and top inverter.
Not very much contact from installer, and some problems I had to sort out myself such as correct readings from the relay, and extending the wifi range.
Installer didn't meet on site to discuss the installation and the other options which I may have taken up if he had seen the electrical installation which was not a normal single phase dwelling.
Other than that, the installation time and workmanship were very good and I am very happy with both.
Some follow up from the contractor would be nice.
17 December 2018
06 December 2018
Original Review on 23-11-2020:
Quality customer service, quality products, easy simple process
Brilliant customer service, all connected and ready for connection to grid on same day, wonderful to deal with and great follow up service Original ratingsPanel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
8 months later we asked Glenn: "Are you happy with the performance of your system so far?"
The system has far exceeded my expectations, I’ve had one bill in the past 12 months and that was for $1.95My only complaint is with the electrician, lack of follow up service, and I still have no idea how much power I’m generating on a daily basis.