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G-Store Reviews

Based on 196 reviews

  • 5 star 51
  • 4 star 136
  • 3 star 7
  • 2 star 2
  • 1 star 0

Average Customer Review

  • Value
    4.19
  • System Quality
    4.75
  • Customer Service
    4.62
  • Installation
    4.67

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About G-Store, Solar Installers

G-Store is a Total Home Energy Efficiency services provider, operating in Melbourne for over 10 years. They know solar, offer consultative energy management focused solutions, provide free measure, quote and solar mapping services so you have opportunity to understand the different types of output results you can expect based on the solar system you choose to install on your home. Due to significant experience in the Victorian residential & commercial solar industry, Premium Authorised Installation provider status has been achieved with the very best manufacturers of solar components. Only CEC Accredited Installers are used. Service, before and after sale has been the keystone focus of G-Store since its inception over 10 years ago and is the reason for thousands of happy customers. G-Store current absolute premium recommended solutions are with products from LG Electronics for solar modules accompanied with Enphase Micro Inverter technology. Due to development in the Energy Storage space in Australia, G-Store is able to provide quality advice on Total Energy Management solutions for your home or business.

G-Store Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Definitely the best long term follow-up and honest advice than any of the many solar energy companies we contacted. Definitely the best long term solution for providing clean energy to my dwelling. No concern that the company will fold up and leave me without a warrantee. The sales people and installation crew were friendly and easy to deal with. Show additional information
Very professional and efficient, really impressed and would definitely recommend. Show additional information
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I was very impressed with the people I dealt with at G Store. They were the quickest to respond and could organise to come over really quickly. They also installed within the week! They are suppliers for Boroondarra which gave me cnfidence. Thank you for your recommendations. Show additional information
After nearly 2 months of researching Solar and is it for us we decided to go ahead. In the end we chose G Store Solar to provide our system. We were after a quality product at a reasonable price and Matt from G Store was able to provide this for us. The most confusing aspect for us choosing Solar was to go micro inverters or a string inverter. In the end Matt was able assure me we were making a very good decision choosing the enphase micro inverters with LG panels. From our initial contact with Matt we felt confident with his knowledge and experience in the Solar industry. From day one he gave us his best price and basically it was up to us to take it or leave it. He did not hassle us at all into making a decision which we appreciated. We priced the exact same system with several other competitors and they were not able to get near G store. Due to inclement weather our installation was done over 2 days 1 week apart. Lee and his assistant were true professionals and did a fantastic job. On the day of installing the panel's they were ever so happy to change the lay out after we discovered some shade on one of the areas where they had intended to put panel's the morning before. It has been one week since our installation and we can not be happier with the product. In the first week of winter the weather has been cloudy but we have been producing between 15 and 23 kilowatts a day. This has been more than enough to run washing machines driers dish washer etc whilst still exporting to the grid. We can see this system drastically reducing our power bill going forward and we can't wait to see its out put from spring thru summer with more day light hours. Over all we would highly recommend G Store to anyone after a good quality product. I think you are better off paying a little extra to get a top quality system that has excellent warranty and ongoing productivity. To anyone considering micro inverters after tossing a coin to decide as we literally didn't know which to choose we would now recommend the enphase micros after seeing what it produced in the first week. Not to mention the monitoring app that tells you everything you need to know is excellent. Once again to Matt and the team at G Store thanks for the help Justin and Sophie Show additional information
Matt visited for a site inspection within 48 hrs of my initial inquiry. Other vendors contacted previously did not seem keen to come out for a visit. Matt knew his stuff and offered valuable advice on the architecture of the system. He also queried my reasons for wanting a battery to ensure I was aware of the pros and cons. Matt also was able to provide a likely installation date on the spot.
The installation went very smoothly despite some delays due to rain. The quality of the installation by Cliff was excellent with extremely neat cabling and design of the battery and control box in my garage. The system was up and running with no issues. Overall a very professional and high quality experience with G-Store.
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I knew nothing about the Solar industry prior to making a decision to install Solar mid last year. But in the end, I read everything on Finn's excellent website, especially references for all the Solar companies. I had 6 quotes; I contacted G-Store solar. They have excellent installation references on Finn's website, so I knew exactly how they would respond. I also knew in advance, that they would be more expensive than others, because they sold better standard equipment. Adam at G-Store was extremely helpful, and did a site inspection prior to the installation. They were the only company to provide me with a chart with estimated electricity production for my location and equipment selection. The equipment was installed without any trouble. It has been generating electricity now for 2 months, at the forecast rate. Show additional information
We had a few quotes but G-Store were able to provide us with great value on a quality system that suited our budget. The guys at G-Store were very efficient, lead by their dedicated Gippsland team the quote from Matt, Shannon in the office and the installer Lee was very good. Would be happy to recommend G-Store to anyone thinking of going solar. Show additional information
Excellent after sales service with on-site follow up when required.
I can also see that I will be feeding back into the grid and am very happy financially with the decision to go with G-Store.
Cannot recommend more highly.
Thanks again :-)
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Excellent experience from initial contact at the shop through quotation and installation. Highly recommended. Show additional information
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Not installed yet (hence the NA above).
Adam was very attentive right from the initial contact, great with answering questions and always timely.
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Extremely happy with the level of service and attention to detail from Adam at G-Store.
The installation was hassle free and amazingly quick for a 30 panels. A big thumbs up to Will and the boys.
They even took all of the rubbish with them :)
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Five years ago Gstore advised us regarding our Apricus hot water unit. Their service was excellent and the system hasn't missed a beat. Last year we decided on panels. Once again we are really pleased with the advice, service and installation. We went straight to Gstore because we felt we could trust their advice and unlike many other companies they don't sell a bigger system than necessary. We research well and Gstore has good quality and good pricing. Show additional information
Competitive pricing, great service and professional workmanship on the install. A pleasure dealing with Matt, Shannon and Lee. Our system requirements were slightly different to the norm but that wasn't a problem for the team at G-Store. Highly recommended. Show additional information
Very neat installation. Installer worked above and beyond expectations to sort out a few hassles and to do a very neat and tidy job.
A bit pricey, but highest quality equipment used throughout.
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We researched on line and got quotes from some budget systems and others high quality systems with similar panels but central inverter. We decided the LG335W panels with micro inverters were the way to go. We have some large a/cond units and pool with electric heat pump so opted for a 8kw system. Adam and all the team were great at providing options and the best layout with various panel orientations (north & west) and tilts to maximize the solar production throughout the day but still make the panels barely noticeable. We fitted to a new build and Adam and the team co-ordinated the pre-wire with our builder and installation at the end of construction. Adam & Shannon @ G-store team were easy to contact and talk to plus prompt in getting back to any query via email or mobile. Very happy with the decision and the system. Have recommended to a friend already. Thanks to Adam & Shannon @ G-Store plus Cliff for the quality install. Show additional information
I have dealt withe the G store over the past years having purchased a variety of products. They are very professional and competitive. I am very satisfied with their customer service, and confident to deal with them over and over again.

In regards to researching solar solutions for my property, I was very drawn to the knowledge level and product quality and choice offered by the G Store. Adam was great to talk to, and was able to cater a solution that suited our household energy needs and budget. The detailed quotation provided informative literature on the products to be used and a comprehensive performance forecast.

My wife and I, were looking for a system that is safe, reliable, and a quality product, which would achieve positive results. It was very important for me personally, that the Fasteners and Rail Hardware used to mount the solar panels to the roof where marine grade and would not deteriorate given exposure to the elements as the property is located within a coastal environment.

Adam assured me that the installers for G Store would respect my property, and care would be taken to ensure quality work. That was emphasised as being very important to maintaining their good relations with their customers. I was confident to proceed given my prior dealings and positive feedback given by all their customers .

When the guys arrived, and throughout the installation, I was impressed with the care and attention that was provided. Paul C, the supervisor, is thorough and with his crew , they were fantastic!!. Good workmanship was a high priority, and the end result was well worth it.

As for the equipment, we are very happy with the performance to date. We can monitor the system using the Enphase App on a smartphone, which is informative and very easy to use. G store also monitors our set up ensuring that we achieve the most from it. Although I’m not at that point yet, so far they have delivered all that they said they would.

There are other companies out there, some are good and some not so good, but G Store has a good and consistent track record.

Thank you to the G Store and the guys for a job well done.
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Just a great service from quote to install and follow up for any information . Very happy with the G Store staff and experience. Show additional information
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G-Store did a great job in modelling the performance of the proposed system and coming up with a configuration that would suit our rather complicated roof layout. The installation went very smoothly within the 1 day, and very neatly finished off. The next day we had our enphase envoy monitoring system operating, and could instantly see the performance of the system, overlaid with our usage in 15 minute intervals, and data never more than 30 minutes old. Straight away we could clearly see where and how to adjust our usage habits to make the most of our home-grown power. The LG neon panels and enphase microinverters perform extremely well.
I would happily recommend G-Store to design and install a system for anyone considering solar power.
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I learned about G Store from my friend over lunch. I contacted Adam who effortlessly made it happen. Cliff the Installer was brilliant. This was a good experience and I highly recommend G Store. I also had a very informative introduction by Shannon in his office. Show additional information
We decided to take the plunge into solar after years of deliberation. Matt, G-Stores Gippsland representative was the first person that actually explained things in a way that made sense. He was very much take it or leave it and there was no pressure to buy. Initially he advised us with our power provider which will save us $1500 a year, the solar will be an added bonus on top of that. Using meter data, our negotiated provider discount and a tailored system to fit our needs we are looking at saving between 50 and 70 percent on our bills. Lee their dedicated Gippsland installer went above and beyond even returning after completion to modify the system and make sure it was working to it's optimum, stating "he like things to be as good as they can be". We have probably seen nearly a dozen solar companies over the years and G-Store is the first one that made sense to us. Their new showroom in Gippland will be an added bonus for people like us. Show additional information
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Matt and Shannan in the office were efficient, professional and responded very quickly to all queries and questions I raised. They know their stuff.
Paul Clark, the installer, was fantastic. A true professional who is highly skilled and knows the product extremely well.
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The prompt and on time installation of the unit was most impressive. The installers did a very professional job and took all packaging and other rubbish with them. We have had our first quarterly power bill from our provider which showed a nil balance owing and a small credit. We are very happy with the unit and our dealings with the G-Store. Show additional information
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5 stars end to end, strongly recommend. I spent a couple of months researching the best solar options and hardware. Based on my research, I contacted GStore as the they are suppliers of the LG panels that I wanted. Adam was great in explaining the best options and he spend time trying to design the best solution within my budget. Installation was smooth with good qualified installers, accommodating my special request for internet connection. I forgot that I was in the middle of switching my electricity retailer, Shannon in the GStore office was great in resubmitting the paperwork to the new electricity retailer. Above all, the system capacity solution is almost perfect for my consumption, I changed few appliances consumption to peak generation time as recommended by Adam. Thank you for a job well done Show additional information
Adam was very patient and helpful. Shannon and the team in store have responded well to every query. We have enjoyed the first few weeks of our new solar equipment and we are pleased with all aspects of it. Show additional information
Very happy with G Store and the installer they sent to lay the solar panels. All aspects of the process was easy and comfortable to deal with. G store are very competitive price wise and are quick and thorough with all the questions I had. All working well and smile everyday the sun shines. Highly recommend G Store. Cheers, Theo. Show additional information
Made a point of understanding my requirements looked over 2 years of power usage and made a recommendation on a system. Show additional information
After learning about SolarQuotes from G-Store and requesting quotes through you we were able to educate ourselves using the materials and links on your website. We chose G-Store because of their excellent customer service, thorough explanation of the available options and they came in with the lowest quote on our preferred option of LG panels & Enpase micro inverters. The installation team of Simon, Jezz & Brad led by Paul Clark were superb. The job took a little longer than promised due to a combination of our very steep roof and two days of near gale force winds. In the end we couldn’t fault their enthusiasm, ability to work under very trying circumstances and professionalism. All work was carried out to a very high standard and the tidy up was excellent. The compliance inspection was done very quickly. The follow up service from G-Store has been exceptional. The Enphase monitoring app is easy to use and very informative. Show additional information
So far we are more than satisfied with G-Store and Enphase S270 Microinverter panels. Customer Service was friendly, informative, and the team did what they promised to do, on time. The MyEnlighten app is certainly informative, and will change the way we use our electricity Show additional information
2018
We did heaps of research before we made this investment, and very nearly gave up because we were feeling so overwhelmed by the experience. Then along came GStore to save the day! Our experience with them for the supply and installation of a solar PV system has been fantastic! Every single aspect of dealing with them has been terrific, from the original sales discussions, to the installation right through to the after sales support. They are real professionals!!
We received a very competitive quote from them for a system with LG Panels and Enphase micro inverters. Our sales person was very knowledgeable on all aspects of solar electricity and very patient answering all our many questions. He provided very clear and helpful information on all aspects of the system components & installation. What really clinched the deal for us was the warranty support & after sales support delivered by GStore. Clearly a company who believes in the customer support & service ethic, which seems to be a rarity these days.

The installers arrived early on the day we agreed, and completed the work really quickly. The work done was neat and professional & the advice we received about looking after the system was invaluable.

The system is working really well, and we are super happy with how much of our energy needs the system is already providing! The Enphase monitor is providing up to date information on electricity generated and consumed.
We are very happy to highly recommend GStore to any one considering the purchase of a Solar PV system and want a really professional experience.
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All three installers were very courteous, professional and knowledgeable. My final decision was based on the size of the system recommended, location of panels and provision of 10 year maintenance plan. Show additional information
Excellent all round. Custom designed to fit an unusual roof and coastal conditions. Clear understandable advice on options, size, technologies.
Very prompt in following up queries and doing installation. Kept in touch after commissioning and checked system tuning and performance. Handled all the paperwork!
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The whole process of purchasing the system and getting it installed was quick and simple.
The advice provided by G store was great and they discussed various options with us and helped us to choose a system to suit our budget. They have designed the system so we can add more solar panels or a battery if we want at a later stage.
The installation team were very pleasant to deal with and did a neat professional job.
The monitoring software that comes with the system (Enphase Enlighten) is great. It enables me to see how much energy we are producing, and consuming, and it has really made me look at my energy usage and time of use more closely.
Overall G Store have been fantastic. They have taken care of all the details and made the whole process stress free.
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G store were very professional and helpful. Thanks. Show additional information
First supplier contacted me quickly, was very helpful and polite but I had the feeling that it was possibly not the best system I could get.

Second supplier only submitted a quote based on viewing the house on Google Earth!

Third supplier, who contacted me a bit later due to the Christmas break, was extremely helpful. He explained the solar system he was advising me to install so well that I finally understood just what I was buying. I think I've got the best and hope to install batteries when they become economically and technically viable for me.
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Although we used Solar Quotes to find G-Store we approached them independently based on their high ranking and recommendations through your reviewers but also as they are platinum LG dealers, one of less than 30 in Australia which also requires them to tick the boxes for certain criteria. We bought our first system and were absolutely delighted with the whole experience, so when requiring the second system 3 months later it was an easy task. We installed LG/Enphase on both properties and are surprised at the results and the performance has been well in excess of our expectations. On the second install we also installed a Sonnen battery under the Sonnen flat scheme, which is still in the process of approval in Victoria. Sonnen has agreed to pay our bills until flat goes live :), although with the assistance of the battery at the moment we are in credit but I'm sure the 7500kWh of free usage a year will assist us with our winter demand. I would have no hesitation in recommending G-Store or any of the products purchased, both processes have been seamless. Our next purchase will be a vertical garden which we will again engage G-Store for this project. Show additional information