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G-Store Reviews

Based on 216 reviews

  • 5 star 63
  • 4 star 144
  • 3 star 7
  • 2 star 2
  • 1 star 0

Average Customer Review

  • Value
    4.23
  • System Quality
    4.77
  • Customer Service
    4.64
  • Installation
    4.70

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About G-Store, Solar Installers

G-Store is a Total Home Energy Efficiency services provider, operating in Melbourne for over 10 years. They know solar, offer consultative energy management focused solutions, provide free measure, quote and solar mapping services so you have opportunity to understand the different types of output results you can expect based on the solar system you choose to install on your home. Due to significant experience in the Victorian residential & commercial solar industry, Premium Authorised Installation provider status has been achieved with the very best manufacturers of solar components. Only CEC Accredited Installers are used. Service, before and after sale has been the keystone focus of G-Store since its inception over 10 years ago and is the reason for thousands of happy customers. G-Store current absolute premium recommended solutions are with products from LG Electronics for solar modules accompanied with Enphase Micro Inverter technology. Due to development in the Energy Storage space in Australia, G-Store is able to provide quality advice on Total Energy Management solutions for your home or business.

G-Store Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Matt from GStore was fantastic to deal with. Great service. Super helpful and great pricing. Using them again for our Hot Water Service. Recommended them to family who installed a similar Solar system and they are just as happy. AAA+++ recommended. Show additional information
Our entire experience with GStore has been fantastic. From the first phone call, to the site visit, and emails answering all our questions - right through installation and commissioning. I cannot fault their service, professionalism and all-round helpfulness. Show additional information
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Matt from G-Store was the first to call after requesting multiple quotes. Knew his product inside out. Answered all the questions I wanted to know. He was the first to follow up while I was considering all the quotes. Extremely happy with the whole process couldn't recommend them enough. Save yourself sometime and go with G-Store you won't be disappointed. Show additional information
Very very neat install great products as I went lg neon 2 black panels with enphase micro inverters easy to deal with great info Show additional information
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The supplier I chose (G-Store) was based on the information I received from the Solar Quotes website. Whilst this company was not one of the three quoted to me my decision was based on the reviews of G-Store on the Solar Quotes website. The information supplied by Solar Quotes enabled me to select the best system available for my needs and gave me the tools to make an informed decision. If it wasn't for Solar Quotes I'd probably still be scratching my head deciding on what system and what installation company. The dealings with G-Store before and after installation were excellent. Best Price, Best Product and fast installation once I'd made up my mind. Couldn't be happier.

In regard to the 3 companies you advised me of and had requested they quote me.
1. Essential Solar - Received call on 18/6 ... Quoted on 27/6 ... $1600 more then G-Store for exact same system.
2. Glen Clark - Received call on 19/6 ... Quoted on 27/6. Asked for quote on different components ... didn't hear back until after I had signed with G-Store. Not impressed.
3. Specialised Solar Solutions .. Didn't hear from them at all.

It was after not hearing from two of the 3 companies that I contacted G-Store and received a quote the same day ... 22/6
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The service that I have received was great before installation. During installation the crew kept us up to date throughout the day and completed without any issues.
The system is working well and G-Store did a follow up call to check if everything is going well.
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This is the second system that I purchased through G-Store which is the strongest recommendation that I was happy with the previous installation. The system was installed within a week of confirming the order. I am very pleased with my long term investment. Show additional information
Adam from G-STORE was very helpful in answering my numerous questions about the types of systems available. Once we decided the installation was done quickly with no mess left behind. The monitoring was set up and is easy to understand. We have been very happy with the service from G-Store from our first contact. Show additional information
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Comprehensive information provided with quotation.
Excellent after sales follow up.
Excellent installer.
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Spent a couple of months researching. G-store was one of the early quotes and Adam was persistent in checking on my progress but not pushy and willing to adapt the system to my desired configuration and came in with competitive pricing. Once I pulled the trigger things moved very quickly and the system was installed in 8 days. Shannon was great in keeping me informed and the install team did a great job. Show additional information
Dealing with Shannon in store was a pleasure and he went out of his way to help us in any way.
After choosing our system, installation was carried out in a very professional manner in a space of a week.
We thank all people concerned and would not hesitate in recommending them for their sales and excellent service.
A very professional company.... Once again, thank you all.
Michael & Olga
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I can't say enough about how great G-Store has been to deal with. They provided good, solid advice on the type of system we needed for our household and home orientation. They came and installed the system on the day which was agreed in advance - which is a breath of fresh air, when it comes to tradespeople! They came on time, and worked all day. And left the worksite clean. The installer consulted me on varying the placement of the panels, based upon what he could fit in a row on the roof, to maximise the output.
They will prepare the necessary paperwork to send to my electric retailer, so I can get the Feed In Tariffs happening. Great company for their deep knowledge of solar systems, and for their professional service.
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Mat from Gstore contacted me straight away and came personally the next day with great quotes . I accepted on the spot and our solar was connected the next week . It took two weeks for Specialised Solar to contact me and 3 weeks for Solarhart to bother. Show additional information
After getting 3 quotes from Solar Quotes, we’ve chosen G store to install our solar panels. Adam visited us and his knowledge, customer service and competitive price convinced us to go ahead (no pressure), with Gstore and install our 12 LG panels solar system with the 12 enphase micro invertors. The installation went ahead in the first week without any trouble.
Must say the installation crew were polite, friendly and fast.
At every step Shannon kept us informed and offer his help and advise anytime needed. Again splendid customer service.
Overall this was a 10 out of 10 experience.
I would recommend G store to anyone like us starting with 0 knowledge and wanting a good solar system up and running fast.
Thanks to Adam, Shannon and G store crew. Well done !!!
Jose & Maria V.
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Definitely the best long term follow-up and honest advice than any of the many solar energy companies we contacted. Definitely the best long term solution for providing clean energy to my dwelling. No concern that the company will fold up and leave me without a warrantee. The sales people and installation crew were friendly and easy to deal with. Show additional information
Very professional and efficient, really impressed and would definitely recommend. Show additional information
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I was very impressed with the people I dealt with at G Store. They were the quickest to respond and could organise to come over really quickly. They also installed within the week! They are suppliers for Boroondarra which gave me cnfidence. Thank you for your recommendations. Show additional information
After nearly 2 months of researching Solar and is it for us we decided to go ahead. In the end we chose G Store Solar to provide our system. We were after a quality product at a reasonable price and Matt from G Store was able to provide this for us. The most confusing aspect for us choosing Solar was to go micro inverters or a string inverter. In the end Matt was able assure me we were making a very good decision choosing the enphase micro inverters with LG panels. From our initial contact with Matt we felt confident with his knowledge and experience in the Solar industry. From day one he gave us his best price and basically it was up to us to take it or leave it. He did not hassle us at all into making a decision which we appreciated. We priced the exact same system with several other competitors and they were not able to get near G store. Due to inclement weather our installation was done over 2 days 1 week apart. Lee and his assistant were true professionals and did a fantastic job. On the day of installing the panel's they were ever so happy to change the lay out after we discovered some shade on one of the areas where they had intended to put panel's the morning before. It has been one week since our installation and we can not be happier with the product. In the first week of winter the weather has been cloudy but we have been producing between 15 and 23 kilowatts a day. This has been more than enough to run washing machines driers dish washer etc whilst still exporting to the grid. We can see this system drastically reducing our power bill going forward and we can't wait to see its out put from spring thru summer with more day light hours. Over all we would highly recommend G Store to anyone after a good quality product. I think you are better off paying a little extra to get a top quality system that has excellent warranty and ongoing productivity. To anyone considering micro inverters after tossing a coin to decide as we literally didn't know which to choose we would now recommend the enphase micros after seeing what it produced in the first week. Not to mention the monitoring app that tells you everything you need to know is excellent. Once again to Matt and the team at G Store thanks for the help Justin and Sophie Show additional information
Matt visited for a site inspection within 48 hrs of my initial inquiry. Other vendors contacted previously did not seem keen to come out for a visit. Matt knew his stuff and offered valuable advice on the architecture of the system. He also queried my reasons for wanting a battery to ensure I was aware of the pros and cons. Matt also was able to provide a likely installation date on the spot.
The installation went very smoothly despite some delays due to rain. The quality of the installation by Cliff was excellent with extremely neat cabling and design of the battery and control box in my garage. The system was up and running with no issues. Overall a very professional and high quality experience with G-Store.
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I knew nothing about the Solar industry prior to making a decision to install Solar mid last year. But in the end, I read everything on Finn's excellent website, especially references for all the Solar companies. I had 6 quotes; I contacted G-Store solar. They have excellent installation references on Finn's website, so I knew exactly how they would respond. I also knew in advance, that they would be more expensive than others, because they sold better standard equipment. Adam at G-Store was extremely helpful, and did a site inspection prior to the installation. They were the only company to provide me with a chart with estimated electricity production for my location and equipment selection. The equipment was installed without any trouble. It has been generating electricity now for 2 months, at the forecast rate. Show additional information
We had a few quotes but G-Store were able to provide us with great value on a quality system that suited our budget. The guys at G-Store were very efficient, lead by their dedicated Gippsland team the quote from Matt, Shannon in the office and the installer Lee was very good. Would be happy to recommend G-Store to anyone thinking of going solar. Show additional information
Excellent after sales service with on-site follow up when required.
I can also see that I will be feeding back into the grid and am very happy financially with the decision to go with G-Store.
Cannot recommend more highly.
Thanks again :-)
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Excellent experience from initial contact at the shop through quotation and installation. Highly recommended. Show additional information
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Not installed yet (hence the NA above).
Adam was very attentive right from the initial contact, great with answering questions and always timely.
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Extremely happy with the level of service and attention to detail from Adam at G-Store.
The installation was hassle free and amazingly quick for a 30 panels. A big thumbs up to Will and the boys.
They even took all of the rubbish with them :)
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Five years ago Gstore advised us regarding our Apricus hot water unit. Their service was excellent and the system hasn't missed a beat. Last year we decided on panels. Once again we are really pleased with the advice, service and installation. We went straight to Gstore because we felt we could trust their advice and unlike many other companies they don't sell a bigger system than necessary. We research well and Gstore has good quality and good pricing. Show additional information
Competitive pricing, great service and professional workmanship on the install. A pleasure dealing with Matt, Shannon and Lee. Our system requirements were slightly different to the norm but that wasn't a problem for the team at G-Store. Highly recommended. Show additional information
Very neat installation. Installer worked above and beyond expectations to sort out a few hassles and to do a very neat and tidy job.
A bit pricey, but highest quality equipment used throughout.
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We researched on line and got quotes from some budget systems and others high quality systems with similar panels but central inverter. We decided the LG335W panels with micro inverters were the way to go. We have some large a/cond units and pool with electric heat pump so opted for a 8kw system. Adam and all the team were great at providing options and the best layout with various panel orientations (north & west) and tilts to maximize the solar production throughout the day but still make the panels barely noticeable. We fitted to a new build and Adam and the team co-ordinated the pre-wire with our builder and installation at the end of construction. Adam & Shannon @ G-store team were easy to contact and talk to plus prompt in getting back to any query via email or mobile. Very happy with the decision and the system. Have recommended to a friend already. Thanks to Adam & Shannon @ G-Store plus Cliff for the quality install. Show additional information
I have dealt withe the G store over the past years having purchased a variety of products. They are very professional and competitive. I am very satisfied with their customer service, and confident to deal with them over and over again.

In regards to researching solar solutions for my property, I was very drawn to the knowledge level and product quality and choice offered by the G Store. Adam was great to talk to, and was able to cater a solution that suited our household energy needs and budget. The detailed quotation provided informative literature on the products to be used and a comprehensive performance forecast.

My wife and I, were looking for a system that is safe, reliable, and a quality product, which would achieve positive results. It was very important for me personally, that the Fasteners and Rail Hardware used to mount the solar panels to the roof where marine grade and would not deteriorate given exposure to the elements as the property is located within a coastal environment.

Adam assured me that the installers for G Store would respect my property, and care would be taken to ensure quality work. That was emphasised as being very important to maintaining their good relations with their customers. I was confident to proceed given my prior dealings and positive feedback given by all their customers .

When the guys arrived, and throughout the installation, I was impressed with the care and attention that was provided. Paul C, the supervisor, is thorough and with his crew , they were fantastic!!. Good workmanship was a high priority, and the end result was well worth it.

As for the equipment, we are very happy with the performance to date. We can monitor the system using the Enphase App on a smartphone, which is informative and very easy to use. G store also monitors our set up ensuring that we achieve the most from it. Although I’m not at that point yet, so far they have delivered all that they said they would.

There are other companies out there, some are good and some not so good, but G Store has a good and consistent track record.

Thank you to the G Store and the guys for a job well done.
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Just a great service from quote to install and follow up for any information . Very happy with the G Store staff and experience. Show additional information
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G-Store did a great job in modelling the performance of the proposed system and coming up with a configuration that would suit our rather complicated roof layout. The installation went very smoothly within the 1 day, and very neatly finished off. The next day we had our enphase envoy monitoring system operating, and could instantly see the performance of the system, overlaid with our usage in 15 minute intervals, and data never more than 30 minutes old. Straight away we could clearly see where and how to adjust our usage habits to make the most of our home-grown power. The LG neon panels and enphase microinverters perform extremely well.
I would happily recommend G-Store to design and install a system for anyone considering solar power.
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I learned about G Store from my friend over lunch. I contacted Adam who effortlessly made it happen. Cliff the Installer was brilliant. This was a good experience and I highly recommend G Store. I also had a very informative introduction by Shannon in his office. Show additional information
We decided to take the plunge into solar after years of deliberation. Matt, G-Stores Gippsland representative was the first person that actually explained things in a way that made sense. He was very much take it or leave it and there was no pressure to buy. Initially he advised us with our power provider which will save us $1500 a year, the solar will be an added bonus on top of that. Using meter data, our negotiated provider discount and a tailored system to fit our needs we are looking at saving between 50 and 70 percent on our bills. Lee their dedicated Gippsland installer went above and beyond even returning after completion to modify the system and make sure it was working to it's optimum, stating "he like things to be as good as they can be". We have probably seen nearly a dozen solar companies over the years and G-Store is the first one that made sense to us. Their new showroom in Gippland will be an added bonus for people like us. Show additional information