Glow Heating Cooling Electrical

Glow Heating Cooling Electrical Reviews

4.8

Based on 28 ratings

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About

Glow Heating Cooling Electrical are proudly South Australian owned and operated, and have been in business for over 25 years. They operate two retail showrooms in Warradale and Goolwa and service all areas of SA.

Their wonderful team are always ready to assist you and they believe that good customer service never goes out of fashion.

Experience the Glow difference today.

Why choose Glow for solar in South Australia?

  • We take into account your current energy usage habits and potential future needs
  • We recommend optimum panel placement based on an assessment of your roof
  • We factor in the orientation and pitch of your roof
  • We analyse any shading on your roof to determine the impact it will have on your systems performance 
  • We use our expert solar design knowledge to properly size panel arrays for the inverter
  • We make sure our system designs meet all building codes and electrical standards
  • We use our expert knowledge to advise the best inverter location
  • We offer a range of monitoring options, as well as a viability analysis for battery storage

Reviewers report paying: $4,000 - $4,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Glow Heating Cooling Electrical Reviews (28)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.7/5

Quality of System

4.8/5

Installation

4.9/5

Customer Service

  • 5 star 17
  • 4 star 11
  • 3 star 0
  • 2 star 0
  • 1 star 0

Clear communication, supportive and done well.

Clear communication, supportive and done well. Installation was punctual, tidy and done fairly quickly.
Panel rating: 5/5
Inverter rating: 5/5
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Good friendly efficient staff

Installation was done in a friendly efficient manner . The system was installed on large shed roof in back yard ,wiring passed through old shed and house to meter box . Tradesman and two apprentices worked diligently. The office staff were also very helpful.
Panel rating: 5/5
Inverter rating: 5/5
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Incredibly honest and easy to deal with.

Felt very genuine and honest. Install etc. was incredibly seamless.
Inverter rating: 1/5
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Wonderful service

Glow HCE were helpful and responsive right from the start. Someone came to my place before they quoted so there were no surprise add ons later. He answered all my questions. Their price was excellent. I liked that the company does lots of training for their staff and it comes through with the team they sent for the installation. They were on time, careful, thoughtful and efficient. They showed me how to use the App. The whole process was pain and stress free.
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No nonsense, good service.

Did a lot of research on Solar and after 4 quotes we decided to use Glow recommended by Solar Quotes. Marty was very knowledgeable and helpful when it came to any questions we had and didn't try to baffle us with BS. The installers Kyan and his crew did a great job without any fuss. Definitely recommend Glow Heating Cooling & Electrical
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EXTREMELY PROFESSIONAL

The sales/quoting process was straight forward and easy to understand.

The installation process ran smoothly. The installers were punctual, polite, friendly and tidy.

Yes, they did help organise the grid connection. We don't not have a charger.
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Good experience all round

I got 4 quotes and the two from you were by far the better ones.
I could not fault the installation team, all were polite tidy and punctual.
Yes they did the grid connection and showed me how to evaluate my system via my phone.
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Hassle free

I received two quotes from three contractors. The third never responded.

It was hard to split Glow and the other installer as they both provided great personal service and were both competitively matched regarding price. I reckon I would've been happy with either, but I found that Glow was more convincing with their site visit and quoting, perhaps because the chap that visiting was a tradie (electrician). Perhaps Glow was a little ambitious with my north facing roof space as a couple of panels had to be re-located on the day, but I don't think too much damage was done to power generation.
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Good response from 2 companies with quotes.
Glow had excellent service and communication.
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Great to work with.

Very good company to deal with - both the admin/sales and installation team. Prompt quote, explained installation well and were not pushy. Installation was arranged a week after we accepted the quote and installed incredibly efficiently. So far working very well.
Inverter rating: 4/5
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Great value

Glow were pleasant to deal with and well organised. 44 panels and a 3phase inverter installed all in a day. Best value compared to other suppliers that quoted on the same systems.
Inverter rating: 4/5
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The office staff were prompt and corrected details of our specific installation. The installation team was considerate of our presence and the neighbors , no loud music or bad language .

Quote was very quick well before close of business. Office staff corrected errors without hesitation. Installers and electrician were very nice, focused on the job but considerate and provided explanation when requested
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Fantastic in every aspect!

From quote to install and all of the organising in between, Glow Heating Cooling and Electrical were fantastic throughout! Excellent customer service, price and install job. Everyone I spoke to were polite, punctual and helpful. They made the whole process so easy. I cannot fault them and would highly recommend them to everyone!
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Very happy with system, service and everyone we dealt with

Very happy with system, service and everyone we dealt with. Thank you
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Investment house solar install

Not installed yet but so far the company has been impressive with communication and handling of installation.
Happy with the progress
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Great service Better

The service we got from Glow HCE was one of the best experiences ,from the quote right to the installation.
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Hassle free

Glow were a good company to deal with from the outset...the only company of 4 to visit the property.Sales guy was good and did a solid ,detailed quote.It didn't take long to get the job organised.The installation team were prompt,polite and efficient.Showed me how to access the App and had emailed forms etc to send to provider for input/output meter.
I would not hesitate to recommend Glow for your solar installation.
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Original Review on 08-12-2022:

Stress free solar installation

Glow Heating Cooling and Electrical were very easy to deal with. After an initial phone consult to ascertain my system requirements, salesman Martyn made a site visit where we discussed panel location and orientation to best suit our site. The system recommended by Glow was in line with my research via the Solar Quotes website so I was confident that it would meet our needs.

Glow used a subcontractor to carry out the installation. That said, I was impressed with the installers who were punctual, polite and very professional. Lines of communication between us were good and the workers provided a clear explanation of proposed work, at each stage of the installation. All cabling was hidden in the roof space or within brick wall cavities which meant a very neat and tidy job.

Glow provided excellent customer service, with their staff keeping me well informed at every step of the process. Despite the present demand for solar installs Glow was able to complete the entire process, including assistance with grid connection, within 3 weeks of me accepting their offer. I was very happy with the final outcome and was pleased to be able to monitor our production and usage via the Fronius Smart meter and phone app, only minutes after the system was brought online.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Randall: "Are you happy with the performance of your system so far?"

Yes the system is performing really well and we are still very happy with the installation,
Production is marginally down on that stated in the Glow proposal however we consider that could always be expected given the variables involved. We included a Fronius Smart meter with our system and that has been really beneficial when monitored via the Fronius App. The real time and historical data provided has given us greater awareness and enabled us to modify and reduce our overall power usage. The result after 11 months is we are yet to pay a power bill.
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Great service, price and quality

Yes they helped organise the grid connection but simply energy’s service wasn’t good.
Inverter rating: 4/5
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Prompt quote and install. System working as promised. App is great.

Sales quote was quick and on site.
Prompt install with polite staff.
Got app going and tidied up.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 07-09-2022:

Excellent service

Excellent all-round service, polite and helpful sales and admin staff, timely installation and professional friendly installers. An easy stress free experience, I'd confidently recommend Glow. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Daniel: "Are you happy with the performance of your system so far?"

Our system appears to be working fine and gives consistent results depending on the weather.
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Excellent quoting process and prompt installation

This was my third Solar installation so I knew exactly what I wanted and the size of the system required to meet my requirements. Marty at Glow Heating and Cooling understood this and provided an appropriate quote rather than what they thought would be best.

Installation was great and they had the system up and running within 3 weeks of entering my details and requesting quotes.

Panel rating: 5/5
Inverter rating: 4/5
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Pleased with product

Hi, good installation process and was done very well, happy
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Fantastic team effort for a smooth job

The team turned up on time, the team leader came in and explained what was happening on the day.
They were extremely efficient, polite and tidied up as they went.
A big job that went very smoothly and they left the site very clean, taking away all the rubbish.
The team leader spent time with me explaining the app on my phone and how the system works. I would not hesitate in recommending Glow for any service, especially solar.
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Amazing Fast an ON TIME!

The quoting process was quick and easy, they got straight to the point and came in at a competitive price point.

Installation was a breeze and for once some tradespeople turned up on the day and time they promised which is like an eclipse if you ask me.

They cleaned up after themselves and were polite and courteous the whole time.

Once installed I was given the info for the app, but more importantly how to read and understand what I was looking at.

A great mob to deal with highly recommend.

Inverter rating: 5/5
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Fantastic Installer Highly trustworthy and highly recommended

I asked for a quote from Glow Heating Cooling who punctually sent their Sales Estimator to my house and inspected site for installing an 18 Panel Solar system and then received the quote which clearly outlined what I wanted.

Subsequently they installed the Solar panels for me which was done in a very efficient and friendly manner indeed.

The Technicians / Electricians who installed the Solar panels were very punctual and turned up when they were supposed to and they were tidy and polite. My wife and I were very impressed with them indeed. After the Solar panels were installed the Sales Estimator came to our house and he helped organise the Grid Connection and also he installed the App on my mobile Smart phone and installed the App on my Laptop computer, which enables me to be able to monitor the future electricity power usage of my new Solar Panels system which will be very beneficial for me.
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Original Review on 11-11-2019:

Great service, professional installation crew!

Glow Heating Cooling Electrical provided a competitive quote, utilising quality components. Their installation team did a very neat, high quality job & they have been back in touch with me several times to ensure that I was completely satisfied with my new solar installation. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

9 months later we asked Dave: "Are you happy with the performance of your system so far?"

System is great. Plus after installation, Glow Heating Cooling Electrical have been very easy to deal with. I have had only one small "hiccup", which was a software issue, which was promptly dealt with. Thumbs up to Glow Heating Cooling Electrical!
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Great local rep. Prompt efficient install.

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