Gnowee Solar Pty Ltd Reviews
About
Gnowee Solar Pty Ltd is a Solar Power Installation company based in Perth WA & Melbourne VIC. Here are their reviews as submitted by visitors to SolarQuotes
Reviewers report paying: $3,600 - $6,200 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Gnowee Solar Pty Ltd Reviews (29)
Show Most Recent reviews from All time across Australia
Average Scores
4.5/5
Value for money
4.6/5
Quality of System
4.6/5
Installation
4.8/5
Customer Service
- 5 star 15
- 4 star 13
- 3 star 0
- 2 star 0
- 1 star 1
View Timeline
26 September 2023
11 August 2023
Wonderful installation but cheeky salesman
The sales person was excellent unit I requested a consideration on the installation price due to a different system being installedI had a quotation for a 3 strings 3,4,5.setup in 2 different locations on the roof to avoid trees shading causing lower delivery of power
I received a 2x6 set up in one location instead without my permission or any consulting
The installation was perfect but the salesman was insulting when he told me I was cheeky requesting a discount due to less wiring requirements and labour
He has not contacted me since the installation to see how I feel or how the job went only to say the installation team have the final say about the panels layout. I would have appreciated support to set up my Fronius monitoring program
Panel rating: 5/5
Inverter rating: 5/5
11 August 2023
Very professional
Sales and quoting was very good and understandableThe installation went perfectly - came on time no slackness near and tidy respectful and was helpful when questions weee asked
Customer service was the best - helpful respectful at all times -
Explained how it worked and also advised and showed me my damaged power board that other electrians over the past months/years should have picked up on as it was dangerous.
Extremely happy with Repersentive and the installers.
Inverter rating: 5/5
28 May 2023
First Class Experiece
Apart from still waiting 12 days after installation for the inspector to turn the system on, Gnowee were exceptional. Horst explained everything we needed to know. His patience in taking us through the process was most appreciated. The installation process with Shennal and his team went smoothly. Assuming my system gets turned on this week, I am very pleased with Gnowee, and I highly recommend them.Supplier Reply:
Thank you for taking the time to provide feedback on your experience with Gnowee. We appreciate your honest review and are glad to hear that overall, you had a positive experience with us.On a bright note we are delighted that your system was turned on by the inspector now.
Always a pleasure to hear that Horst, our team member, was able to explain everything you needed to know in a clear and understandable manner. We take pride in our team's knowledge and commitment to providing excellent customer service.Shennal and his team has always ensured a seamless installation experience for our customers.
12 January 2023
Gnowee Solar review
They started my system and never finished it.Edit 24/2/2023: The system is now installed but not how the original quote stated and not how I wanted.
Supplier Reply:
Hi Peter,Your Solar System was fully installed on 28/12/2022, and the Licensed Electrical Inspector from Solar Victoria signed off the COC on the 13th of January.
We have provided you with all documentation with your Invoice.
Thank you
06 December 2022
Gnowee Solar were great to deal with, highly recommend
Gnowee solar we're great to deal with. Horst based in Mornington was very helpful & honest and very informative. He came out to our house and assed the site and took us through the process. They organised all connection to the grid for us which was great. I would definitely recommend Gnowee Solar if your looking to go ahead with Solar.
22 November 2022
Great sales person, great installation, easy setup after installation.
GreatGood all round service
Would recommend to anyone that wants a good hassle free system
Supplier Reply:
Thank you for the great review, Michael. We appreciate that you put your trust in our care and look forward to providing you with a great service in the future!18 October 2022
Great so far. So glad I have finally gone Solar
Hasn’t been installed yet but best explanation by seller and down to earth approach05 October 2022
Professional
Gnowee Solar was not the only company we received quotes from for our solar energy system but they were certainly the most professional and stood out from the others. Warnie attended our site in person, designed our solar system and we were very impressed with the level of information, knowledge and potential savings he provided to us with his quotation submission. He was always very pleasant and accommodating to our needs and was able to answer any enquiries promptly. The installation was done with little disruption and the installers very professional, hard working and clean. Rubbish was removed when the job was completed and the installation thoroughly inspected by Warnie upon completion. Gnowee then submitted all relevant documents for connection to the grid in a very timely manner. After having dealt with Gnowee Solar from start to finish, I absolutely highly recommend them for your solar needs.
02 October 2022
Efficient installation with a tidy result
The salesman was polite, patient, informative and always available for follow-up phone calls.The installation was efficient, tidy and punctual.
The company was very helpful in organizing the connection to the grid.
Panel rating: 5/5
Inverter rating: 4/5
13 September 2022
Wish we’d got solar earlier
Very simple & fast process - should have done it years ago. Fantastic knowledge and service from Horst who answered all my questions openly and honestly without arrogance or showmanship. Install was done in a day with no issues - very polite and easy going installers. Using the free PowerPal app supplied by the government (I can’t work out how to use the Inverter app - too complicated) I can see we’ve already halved our weekly energy usage from the grid. Looking forward to seeing how much we’ve saved on our next electricity bill.Supplier Reply:
Hi Martha,Thank you once again for choosing us to power your home with solar power.
We will continue to support you with any future concerns and queries.
09 August 2022
Great spec not cheap but high quality.
I wanted a premium system and thought sunpower macron was the way to go. With tons of reviews from this website and others I appreciate there are many views on the subject. I ended going with rec alpha panels and a fronious inverter and was very happy with the service from gnowee solar. They were not able to supply the originally quoted panels but made a fair compromise on the alternative. The best thing was that I was was fussy about the source of the panels as I am not happy to support countries with trade sanctions against Australia. Another reputable company in our area did not listen as well and this proved to be the deciding factor.The dreaded Covid hit on our original very prompt installation date and the reschedule was quickly arranged.
On the whole a great result.
Supplier Reply:
Thank you Michael for choosing Gnowee Solar!We’re very grateful for customers like you and will continue to serve you for years to come!
02 August 2022
Great Service during the process
Totally smooth process, sales person was the only one to come to site to quote and was great and available to take my calls at any time and communicated exceptionally well and quick to respond. Would recommend these guys to anyone else looking for Solar solutions.Inverter rating: 4/5
Supplier Reply:
Thank you Darren for choosing Gnowee Solar!We’re very grateful for customers like you and will continue to serve you for years to come!
30 July 2022
Great rep, great installation team. All friendly and explained everything
Also very happy with solarquotes - thank you. Very pleased with the service , communication and explanations from the team and after sales responses to questions.Supplier Reply:
Thank you, Sarah for choosing Gnowee Solar!We’re very grateful for customers like you and will continue to serve you for years to come!
06 May 2022
Great company. Great installee.
Gnowee was great start to finish. Easy to communicate with. All options presented were clear and easy to understand. Great customer service. Installation booked quickly and ran smoothly. Further follow-up onsite was detailed and personalised, giving me greater confidence I had chosen the right company.07 April 2022
Original Review on 01-08-2021:
Excellent and informative service
We had several quotes and two excellent sales representatives from different companies who were always willing to explain cost/benefit ratios, processes and products.Our final selection was based on the ability of the sales person to respond to our questions and uncertainties.
The whole process was easy; the service was prompt and efficient and all communications were timely and efficient.
We are extremely happy with our choice and our solar system.
Supplier Reply:
Thank you Judy for your wonderful words, we really appreciate the time you took to write such a detailed review!We’re very grateful for customers like you and will continue to service you for years to come!
8 months later we asked Judy: "Are you happy with the performance of your system so far?"
The system is meeting our expectations and we haven't paid a power bill since last winter. We hope to install a battery later this year or early next year when we change over to an electric vehicle and are very confident that our system will be the right one for this too.22 February 2022
Solar and battery installation
Thank you Warnie and team for professional consulting and solar panel and battery installation. Your team was very helpful in providing all the needed information.Highly recommend !
19 February 2022
Gnowee Solar Quote
Excellent service and follow up. Installation is due next week.Supplier Reply:
Hi Peter,Glad we could provide you with excellent customer service. Please re-visit your review once the installation is completed. Looking forward to exceed your expectations.
Thank you again for your review.
23 December 2021
Excellent installation
Was very happy with the job Gnowee did. We had two systems installed as we have two separate dwellings. The customer service was exceptional. A great product at a reasonable price. Salesman Warnie was lovely and very knowledgeable. Installation was done within a day, they turned up when they said they would. They helped organise the grid connection.11 November 2021
Excellent system and experience.
In addition to the 3 quotes through solarquotes, I got a fair few more, and had been doing some general research for a while. Overall the costs are pretty similar between companies when you have an idea about what panels/inverter. So for me it came down to what company I felt I could trust to do a good job.Hence why I went with Gnowee Solar. I found that Horst was easily the most accommodating person to deal with out of the various companies. He was not pushy, understood exactly what he was doing, and happy to adjust the setup multiple times. There were a few minor issues related to the computer software not showing the roof accurately which made it difficult to determine the maximum number of panels I could fit, and this was identified on installation day. However issues happen and the most important thing is that they were quickly managed.
The installation is great and of very high quality. It was a fairly large system by usual residential standards (9.36kw) and I am very happy with the result.
I appreciate all the effort. thanks.
Inverter rating: 5/5
Supplier Reply:
Thank you Coen for your wonderful words, we really appreciate the time you took to write such a detailed review! Horst has years of experience in the industry and a great asset to Gnowee.We’re very grateful for customers like you and will continue to service you for years to come!
28 September 2021
A class
Excellent service and great system, could not be happier with our decision15 September 2021
Very impressed with all aspects from quote installation and now the systems savings as well
They were great, all went smoothly very professional and knowledgeable.Panel rating: 5/5
Inverter rating: 5/5
20 July 2021
Smooth free installation
Quoting process was very easy to understand as the consultant takes his time without any rude.Installer was very polite and punctual.
The installer did the grid connection.
14 May 2021
Highly recommended
Overall a very good experience with Gnowee. All involved were very professional, knowledgeable and arranged the installation and then all connections promptly. We even had Worksafe come out unexpectedly during installation for a site check without any issues.Inverter rating: 5/5
Supplier Reply:
Dear Dawn,Thank you for your business! At Gnowee, we appreciate and value each one of our customers. We wish to have the honour of serving your needs for many years to come!
10 April 2021
Good service but install could have been better
Panels were put into a position that didn't allow access to guttering even though there was plenty of space on the roof. Credit to Gnowee Solar though, they sent the installers back to move the panels and repair the tiles they broke.Inverter rating: 4/5
Supplier Reply:
Thank you for your business! At Gnowee, we appreciate and value each one of our customers.We will always attend to any follow ups as early as possible and glad we managed to move the panels back as required.
We wish to have the honour of serving your needs for many years to come!
18 March 2021
Wonderful experience
We got our system installed and are loving it and are getting credit bills every month.Inverter rating: 5/5
17 March 2021
65kw system at the warehouse
Installed a 65kw system with Gnowee. We are very happy with the installation, very professionally done. The installation was very neatly done. Would highly recommend this company to anyone.Inverter rating: 5/5
Supplier Reply:
Thank you Ranga for your business! At Gnowee, we appreciate and value each one of our customers.We wish to have the honour of serving your needs for many years to come!
07 August 2020
Thanks to them our last five bills were in credit!
Gnowee Solar provided a professional service in the installation of our solar panels. The process was simple and it was a hassle free experience. Extremely happy with these guys. Thanks to them our last five bills were in credit!Panel rating: 5/5
Inverter rating: 5/5
17 December 2019
Gnowee Solar rep in Melbourne was recommended by family friends. Quotation was simple: show me your best quote for the products you want and I’ll match it!
Was successful in getting the SolarVic grant and loan in the same round as getting the quote.
Panels and inverter (Sungrow) delivered by OneStop Warehouse two days before install.
Installation took about two weeks to get booked in; finish of the job is excellent and passed the SolarVic inspection with only a couple of minor adjustments needed to be done in retrospect (double check you’ve trimmed your cable ties!)
Panel rating: 5/5
Show Details
Was successful in getting the SolarVic grant and loan in the same round as getting the quote.
Panels and inverter (Sungrow) delivered by OneStop Warehouse two days before install.
Installation took about two weeks to get booked in; finish of the job is excellent and passed the SolarVic inspection with only a couple of minor adjustments needed to be done in retrospect (double check you’ve trimmed your cable ties!)
Panel rating: 5/5
Thanks Finn for your assistance in my choose of installers for our solar selection
Horst from Gnowee was lovely and very patientI wasn’t there for the installation. But I believe all went well
Gnowee helped with all the paperwork and all has gone smoothly so far
Supplier Reply:
Thank you Leanne for your wonderful feedback! We value our customers reviews and will continue to serve you to the best of our ability with our brilliant team.