Jet Solar Pty Ltd Reviews
5.0
Leave a review Based on 75 ratings Aus Ranking
- 5 star 69
- 4 star 6
- 3 star 0
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.93
- System Quality 4.92
- Customer Service 4.97
- Installation 5.00
Timeline
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The Director of Jet Solar Pty Ltd formerly operated under Sole Trader status, trading as JLD Electrical Services, established in May 2015 and Jet Solar, established in Nov 2018. The owner then transitioned to a Company structure, i,e, Jet Solar Pty Ltd whereby this installation company serves parts of VIC. Here are their reviews as submitted by visitors to SolarQuotes
Jet Solar Pty Ltd Solar Reviews
Grade A service. Jet Solar delivered as promised.
Really helpful right from the beginning - educating me on the facts and figures right through to the after installation Q and A.Electrician Jason conducting the installation was very professional and on the ball. If you've ever had tradies on site then you'll know they usually leave a small path of litter or waste materials. But even after getting on the roof I couldn't even find a single wire cutting. Spotless.
The system is functioning better than expected. I still need to remove the old basketball hoop and cut back the trees in the front yard but the micro inverters are working their magic just as I was told they would.
They didn't over sell the system but now it's installed I feel like they could have boasted more.
Very happy with the end result.
P.S
Even the inspector from the council said that Jet Solar always produce this same level of quality service on every job of theirs that he has checked. Show additional information
No fuss installation and follow up
Sales and quoting direct and responsive to questionsInstallation was very punctual and installer did a great job
Very helpful around issues with power company Show additional information
Fantastic installer. Friendly, professional service.
Jason and his team are amazing. Great advice and in depth explanations re the placement of panels and the effectiveness during different seasons. Would highly recommend! Show additional informationGreat Installer - Highly recommend A+++
Jason and the team were great and would highly recommend. Prompt, great communication and quality work. Very happy with the results so far. Show additional informationGreat install, exceptional service!
Sales and quoting process was fact based and straight forward. Not pushy or patronising. Install was done on time and the work looks very professional. Have already recommended them to a friend. Show additional informationExcellent experience
We contracted to put in solar when we were in Covid lock down. During this time we were well informed of what was going on and given a date of installation once restrictions were to ease. Exactly on this day our solar was installed with an expert team who were a pleasure to have in our home. Everyone was very friendly and explained all we needed to know about the operation of the inverter. Their work is of the highest quality and every care is taken to respect our home. I would recommend them to anyone who is considering putting in solar. Show additional informationEfficient team quality workmanship
Installation completed well and before allocated time, system operation shown, helped replacing broken tiles - happy with the job - now looking forward to see the benefits of the system. Show additional informationProfessional Solar Installer
The Installation went very smooths and finished by the afternoon, everything is perfect. Jason and the team are very professional, easy going and doing very good job. I am so lucky to have Jet Solar as my provider. Thank you... Show additional informationGreat honest company
Great communication from start to finishGreat installers very polite and particular with there work
100% would recommend Show additional information
Terrific company to deal with, absolute professionals.
Glad we chose Jet Solar as the entire process from quote to installation was exceptional.The team arrived on time and we’re well organised, got straight to work and were finished by the end of the day.
A professional and friendly, customer focused team that I am happy to recommend. Show additional information
Very happy with the installation
Got 3 quotes and selected Jetsolar based on overall package (consulting and price).I changed my mind of system size multiple times.
Jason was very patient and we discussed the pros and cons in the process.
Installation was done right after the end of the lockdown. Grid connection and inspection done.
Jason is organising the paperwork with my energy provider.
I am happy with my 9.9kw system. Show additional information
Quality installation by good people.
Can't fault the process from start to finish.Ended up choosing Jet Solar despite their price coming in a little higher, but it was worth it.
Prompt communication without stuffing me around ended up being the deciding factor and I believe I made the best decision I could have made. Show additional information
Down to earth, honest blokes with excellent workmanship
- The sales process was great, very proactive. I was given all the information I needed and was kept up to date the whole way along the process even though it was delayed due to COVID. I didn't have to ask where things were at.- Installation was flawless. The team was friendly and the inspector even said that Jet Solar is one of the best.
-Customer service was where it needed to be, I haven't had to do anything more than I absolutely have to. Show additional information
Fast friendly and efficient...just installed today
Sales/Quoting process was fast and direct and upfront/honest. The team were unfortunately not allowed to install diring Melbourne lockdown but they were in communication all the time, arranging alternatives and even asited with the rebate request from Vic Solar.Installation was on time , fast and friendly. They installed exactly as quote - they even went beyond the call of duty and cut down some overhanging tree branches! Instructions on app monitor installation and maintenance all clear and precise and patient. Very neat workers.
They arranged the inspection directly after they had installed. They are in the process of organising grid connection with electricity supplier as only installed today. Show additional information
Quality service
From our first contact we found Jet Solar to be a professional, engaging, thoughtful and caring company.Installation was quick and tidy.
We had already selected this company, and then had friends recommend them to us.
Very pleased with our choice. Show additional information
A great solar team that you can trust!
Jason and his team has done a great job for installing a 6.6 kw solar panel system for us. Their service is superb, friendly and most importantly very professional. Jet solar is the team that you can trust. Highly recommended to all. Thanks Jet Solar! Show additional informationFantastic
Thanks Jason and crew, it was a seamless experience, Jason answered all of my many questions. A quality installation, no mess no fuss.Highly recommended. Show additional information
Great Service
The process was easy and straightforward once I stopped overthinking my decisions. Installation day was exciting and the the the system was ready to go. I got a run down on how to use my solar effectively to reduce me power bill.The installation team were punctual, polite and tidy. I was extremely happy with the job. Inspection was completed the same afternoon. Connection to the grid was organised and 2 weeks later completed. I love that i can check an app to see my inverter hard at work. Show additional informationFantastic Experiance
I looked up on the Internet Solar Installation company's and read their reviews. Jet Solar had some great reviews so I emailed them and the next day when Adam phoned me I knew straight away I had made a great choice. He was very informative without any high pressure what so ever. I felt so relaxed talking with him and he answered all my questions. We were guided through all the processes, Adam and Paul were very patient with me as I can be a worrier but I need not have worried they were very professional all the way.I was blown away with their site foreman and electrician Jason who keeps informing you of what is going on, very organised and safety conscientious. Jason made sure all work was done neatly and made sure they cleaned up before they finished and left. The inspector had no problem passing their installation and told me they were always very good at what they do.
I have no problems recommending them to friends and family, i'm just so happy I made the right choice in getting them here to install our solar, they truly are a great outfit Show additional information
Jetsolar
Very happy very thorough and professional .would recommend cheers brad Show additional informationLittle Effort & Maximised service
Great installation very tidy and quick.More communication from the office would be appreciated (time to expect them and follow up a week prior to the installation) just to confirm everything :) other than that everything was perfectly well done Jeet solar and thank you so much for your great service :) Show additional information
Top solar
Top company great workers and quality work no probs all good great company jason and the team were awesome recommend to anyone interested. Thanks Stephen Show additional informationSupportive through the selection process
There's no right choice. Jet Solar supported me with sensible, clear information in a positive manner. Other presented "this is your best option" with resistance to my indecisive questions about other choices. Jet Solar clearly and positively presented pros and cons of the alternatives that I questioned. I got quotes for string, micro-inverters and optimisers with clear support of the situation where each would be a good choice for me (which gave me a simple way of emotionally valuing each choice). I went with micro inverters for a combination of fiscal and comfort reasons. Show additional informationVery organised and quick, great installation, fair price for quality
Very helpful during quoting period and quick responses, organised everything from installation through to grid connection, hassle free. Quality installation done by own employees, not subcontracted out. Show additional informationAwesome customer service and installation
I received quotes fro two of the three installers and the third never contacted me at all so they get zero stars. Four hours after i requested quotes rhe first company contacted me and we discussed the system required. About a week and a half later the 2nd company contacted and gave me a quote also. I chose to go with jet solar and boy was that a great choice. They were awesome, answered all my stupid questions and assisted me with all the things i needed to do to apply. Install completed on 21/07/20202 not running yet waiting on building inspector on 23/07/2020 but jason and his team on the ground and in the office were awesome. Cant thank you enough and the follow up call was appreciated. Of i could give 11 out of 5 stars i would. These guy are tremendous and professional and i will continue to recommend them to anyone needing solar to be installed. You guys and gals at jet solar rock These are the six extra stars as required. Show additional informationExtremely happy with Jet Solar!
Going solar with Jet Solar has been a great experience, communication, installation and post installation was fantastic. At all times we were informed of what was happening throughout the purchase and installation. Everyone right through to the installation team were professional. Jason and the entire Jet Solar team did a spectacular job from start to finish.We were very impressed with the care taken by the installers to do the job right and finished cleanly. Our expectations of their service and the actual installation were largely exceeded – in every respect.
We would highly recommend their services to anyone wanting a solar panel installation. Show additional information
Very happy, terrific job done
Right from the start the process was good. Jet Solar rang us within an hour of requesting a quote. Adam was very informative and explained the differences in the components. He didn't criticize other companies quotes (even complimented some on the correct selection of components for the job in question) and was prompt with the quote.Email communication was clear and instructions as to navigating the process understandable.The installation went as planned with the installers turning up on the scheduled day.
Jason & Paul and the team were polite, helpful and professional. Safety requirements were met and we were kept in the picture as to what was required of us throughout the process.
It was a big plus to have Jason, who owns the business, doing the installation
The work was done with a high degree of attention to detail.
And they even cleaned up the site very well afterwards which doesn't happen very often.
Jason had even organised the Inspector ahead of time which meant he turned just prior to completion. He approved the installation & the system was turned that day.
I would happily recommend Jason & the Jet Solar team for anyone looking for the solar system to be installed. It was a pleasure to have polite, courteous workers doing a quality job on our house. Show additional information
Professional in all aspects
Adam provided excellent knowledge of the process and time frames. Costing was completed to meet our requirements.The project was managed in a timely manner that identified when it would commence and some other issues pertinent to our special requirements.
Jason was commutitative in notifying delievery and installation date and times which were met without any complications.
Jason and Paul worked effectively and made on the job decisions which culminated in the system being installed and operating within 7 hours.
The inspector was advised of the job completion and was able to visit the site and approve the installation on the same day.
Jason and Paul are very professional in their application to the special needs of solar systems.
It has been a total pleasure dealing with all the Jet Solar staff and would highly recommend Jet Solar to our friends. Show additional information
Exceptionally high quality installation and fantastic customer service.
I chose Jet Solar as I wanted to deal with the same person from design through to installation and preferred to support small businesses (other quotes were from larger companies and had different people doing sales/design/installation). Jason was excellent throughout the whole process from designing the system through to installation. He took the time to patiently answer all my questions and paid attention to every single little detail. I got the quote updated three times throughout the process as I changed my mind on panel type and Jason even went to the trouble of updating the panel position drawn on the quote as he remembered me mentioning some obstacles on the roof (which weren't obvious on the satellite image). I was really impressed with this level of detail to ensure the design was perfect and took into account all considerations.On the day of installation, Jason and team arrived right on time and his work was meticulous. I consider myself a fussy customer and did a lot of research (reading SolarQuotes website and watching their YouTube videos, looking at the Solar Q&A Aus/NZ and Crap Solar Facebook Groups) so I had an idea of what a good installation would look like. Jason listened to all my requests and met them exactly: from placing panels a specific distance from the roof edge, to having the panels tilted at an exact angle of 28 degrees (highest annual output according to PVWatts) and only penetrating a specific section of the roof for cabling. Whilst he was working I could see him checking and double checking to ensure everything was exactly to specification. Even though the tilt frames had angles marked on them, he still took the time to independently check the angle rather than simply relying on the markings. Cabling was also extraordinarily neat with use of rigid conduit wherever possible and limiting the amount of flexi conduit (which I personally like to avoid as I've seen it degrade elsewhere eg. electrical cabling for Air Conditioners).
The tidy up work was just as meticulous with the team ensuring all dust was cleared using a leaf blower, which includes both the dust on the ground from drilling through the brick wall as well as small amounts of dust in the mounting bracket of the Fronius inverter from when it was drilled into the wall. The guys even checked over the roof to ensure no loose screws, nails, etc. were left behind, leaving it very clean.
The inspector came just as Jason and team were finishing so the system was approved and on straight away without any wait. The inspector even said the work of Jet Solar was top quality and one of the best so I was lucky I went with them. To add to that, Jason and team ensured safe working practices, roping off certain areas of the house and wearing safety harnesses.
Overall I highly recommend Jason as his work was impeccable, his customer service was excellent and both him and his team were polite, courteous and friendly to deal with. Usually with tradies I can pick out at least one or two things which aren't quite 100% but having a look at Jason's work, I couldn't find a single thing to fault no matter how small!
Note: My 6.5kw Panels / 5kw Inverter generated 23.7kWh on Day 1 and 28kWh on Day 2. We're right in the middle of winter and having nearly the shortest days of the year so super impressed with the outputs! Show additional information
Very pleased with the entire process
We had been wanting to “do the right thing” and install solar panels on our home for quite some time and Jet Solar made us very glad we did. The quotation process was prompt and thorough and, importantly, Jet Solar explained in detail the various options available to us. When it came to the installation, the team were punctual and professional and their efficiency and optimal scheduling ensured that the appropriate inspection and approval was executed in a timely fashion. We watch the energy production every day and feel very good about our decision. Thank you to all at Jet Solar. Show additional informationCould not have asked for better
From the initial enquiry with Adam, the follow up emails from Paul and the installation led by the owner Jason, I could not have been happier. All were friendly and professional. My questions were answered promptly and the installation went without a hitch. I certainly would not hesitate to recommend Jet Solar....thanks guys Show additional informationGreat job all round
Sales/quoting process was very clear and easy to understand. Very efficient. No pressure. Friendly service.Installation went perfectly. They arrived on time. Were polite, friendly. Tidied up afterwards and discussed everything with us first in regards to where everything would go.
Customer service was amazing. The inspector arrived as soon as they had completed the job. They organised the grid connection and installed the app on our phone and explained how it all worked.
Would totally recommend them to anyone. Show additional information
Outstanding Service and Solution
Jason and Paul were very helpful in providing a solar solution for our home. They are very professional with their customer service. Would definitely recommend them to anyone. Show additional informationBrilliant work
Very glad to have gone with Jet Solar. Jason and his team were very professional.Adam was helpful in guiding through the quote and answered any questions I had.
They were punctual, efficient, and tidy. They even helped with installing an awning above the inverter because we couldn't get it installed in the garage.
The independent inspector praised their work, which gave me a lot of confidence in their installation.
All in all, great work, and would recommend them. Show additional information
Fantastic Installation
Jet Solar! From the first phone call and discussion about the proposal and design, they were fantastic to deal with. They have great quality panels and inverters to select from and one install. Thank you to Jason and the team at Jet Solar. They are very professional and a great team, great quality and great price for the service, quality and install. They were very efficient on the day and also through the purchase and agreement of the proposal!Thank you and very very happy customer.
Anthony Show additional information
Complete service
Jet Solar made the whole process easy and affordable, I could not recommend them more highly.They explained everything and had the installation done prompt.
Great team.
Thank you Show additional information
An Installation well done
Here is a company that I can recommend. From quoting to installation a job well done. Show additional informationDid an amazing job, outstanding customer relations.
Would most definitely recommend these guys for solar a brilliant job hassle free.Sales rep very polite answered any queries I had.
The guys turned up on time,polite once again.
Installed them with no problem and quick to say it was a windy day.
100%great.. thanks Show additional information
Promises Delivered
Jet Solar was one of three quotes that I sought. Their response contained all the information I needed to feed into the Financial Model I was using to assess the quotes.Against the outcomes of NPV of Net Benefits, IRR of Net Benefits and Pay Back Time, Jet Solar were clear winners. The Jet Solar proposal also involved the least up front cost.As soon as I notified them of my decision, they guided me through the process of Solar Victoria approval and, as soon as I got that SV approval, they scheduled my installation. Shortly before my installation date, they emailed me to expect delivery of Solar Panels and mounting hardware on site and this delivery occurred on the day nominated.
The installation of 12 solar panels and the inverter and the connection to our power box proceeded smoothly and the site clean up afterwards was exemplary. Jason showed me how to set up a website through which I could monitor Solar Power generation on an hourly basis. A few days later, Jason asked me to sign a form to facilitate connection to the grid.
Overall, we found Jet Solar good to deal with - technically competent and things happened when they promised they would. I would recommend them without hesitation.
Rodger Smith Show additional information
Fantastic Solar Business
Jason was very professional and efficient from the get go. He was recommended to us and we couldn't be happier. Jason made the who process really easy and provided step by step instructions for dealing with Solar Vic etc. His team were efficient and the whole job was done in a day. I am very happy and confident to recommend him to others with no hesitation. Thanks Jason and team. Show additional informationGreat guys, very happy
Everything went very smoothly. Good information from the start, an extra visit to adjust a skylight. Everyone we spoke to and who came was polite, on time and completed the work quickly and professionally. Very happy, would highly recommend Jet Solar (actually, already have recommended them to my neighbour :) Show additional informationExcellent customer service and install
Extremely professional and efficient from first point of contact to system being installed. Turn around time from enquiry to install was approximately a week. Jason made the process and paperwork very easy and stepped us through the rebate and loan paperwork. No fuss and no issues, very happy with this company and our end product. Show additional informationGreat Work
Very pleased with the work. It is very easy to deal with this local business. Although we changed our quote a few times, Jason has been patient with us all the time and very reachable. Show additional informationAwesome local business
From the first phone call all questions were answered promptly and options quickly provided. No pressure sales, unlike some other companies. A really friendly and personal approach throughout, from a genuine local business. Jason and his team install the system themselves, and it was completed as promised and on time. After sales service and follow up has been excellent. The system is working beautifully and we are very happy we chose Jet Solar. Show additional informationFantastic to deal with!
Jason was very thorough and gave us a couple of options when he quoted to choose from given our energy use. He kept us well informed at all times and installation went smoothly. The process felt very easy and not a lot needed to be done from our end. Show additional informationExcellent installation and customer service
Very pleased with the work Jet Solar did for us. It was a smooth process from initial quote to completing the installation. Jason was very clear on what would happen; he turned up on time and did the work very efficiently. I contacted larger companies for quotes, but they delayed on getting back to me and particularly dragged their feet on coming out to do a site inspection. There is a good reason that Jet Solar has excellent reviews! Show additional information5 stars on all fronts
Jet Solar was great.We had lots of questions about the design of the system and layout of the panels because we were concerned about shading, and Jason was very patient with us and fully considered the points we raised. He answered our emails and returned our phonecalls promptly.
On the day of installation the position of screws in the roof meant that we had to change the layout a bit, and Jason and Damian were great with that as well.
The installation took less time than initially estimated -- Jason and Damian arrived at 7am and we had all appliances whirring on solar by 3.30pm! They left no mess.
The follow-up has been great as well. Show additional information
Great experience.
I received a very timely response from Jason to my initial query and the follow-up with a comprehensive quote and how to access the rebate application process was great. The fact that the person I was dealing with is the one who would be doing the installation gave me confidence that they would do a good job. The installation of panels and a battery went smoothly. Before they left I was shown the system and how to monitor its performance. Very happy to see the panels working well and charging the battery. I received a follow-up that night to confirm that the system was performing well. Show additional information6.6KW Goodwe + Jinko Panels
The entire process was stress and headache free, Jetsolar's quote was one of the best and most reasonable quotes i had received from almost 25 quotes. Jetsolars install was great! and had not one queries or problem, also had the HomeKit installed and is working great! Show additional informationGreat installation
Good price, on time & neat installation.Will be looking to do a factory installation Show additional information