Jet Solar Pty Ltd Reviews
About
Jet Solar, based out of Rowville are an experienced Solar & Battery specialist serving Victorian customers.
We work with you to scope and install the best solar solution for your situation using only trusted, tested, reliable brands of solar panel, inverter and battery. Brands that we know and stand behind, including Sunpower, Enphase, Tesla, Fronius, Jinko, Goodwe and Sungrow.
We can also analyse your energy use and needs to make sure you get the system that you need.
Our history:
The Director of Jet Solar Pty Ltd, Jason Dickinson was originally a Sole Trader, trading as JLD Electrical Services, established in May 2015.
Jason's business grew successfully with many happy customers and in 2018 it was time to form a company structure with the establishment of Jet Solar Pty Ltd.
We are proud to be one of the highest-rated solar installation companies on SolarQuotes. Please read our many reviews below.
Reviewers report paying: $3,008 - $19,700 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Jet Solar Pty Ltd Reviews (355)
Show Most Recent reviews from All time
Average Scores
4.9/5
Value for money
5.0/5
Quality of System
5.0/5
Installation
5.0/5
Customer Service
- 5 star 324
- 4 star 31
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
04 December 2023
28 November 2023
Great customer service and installation
This is the second system that I have installed. One for my rental property and one for my house. Jet Solar did the first one and I because of the overall service, I contacted them again for the second one.From the start of the enquiry to the final signoff for system installation, Adam made it simple and kept me up to date with the process. Michael and Jan did a great job of installing the panels, cleaned up after themselves and were helpful with answering questions. Not only that, they were on time. Good coverage of panels.
26 November 2023
Professional and great work
From start to finish, Adam, Scotty, Siri and the team did a fantastic job and communicated throughout the process. They arrived bright and early as promised, explained everything as they went and were tidy with their install. Very happy, thanks again.23 November 2023
Highly recommend Jet Solar.
Jet Solar were recommended to us by a friend and I have no regrets with our decision to use them. Pricing was comparable to the other 9 companies who quoted. The installation team were quick, efficient and great to work with. Even my neighbor commented on how good they were.Highly recommend this company.
20 November 2023
Very good start to finish experience
Good support throughout the sales process. All questions were answered. Installation team was punctual, polite and tidy.19 November 2023
Jet Solar made it happen
We have been very impressed with Jet Solar, our quote and positioning of our solar panels was all detailed and explained well. after we accepted the quote Adam walked us through all of the paperwork on how to apply for the Government rebates and Solar Vic loan.Our installers Michael and Jan did a great job and completed the job then tidied up after themselves. Michael set up the Sims Portal app so I can see the output on my phone.
The Inspector phoned during the installation and made time to view the set up the next day. He arrived in the morning and approved the install and connected us to the grid.
We would highly recommend Jet Solar to anyone considering having Solar installed
18 November 2023
Great trust worthy installers!!!
Thank you jet solar for such a great job!. Thank you adam for being extremely patient in answering all my questions!. Michael and his team worked extremely hard on the day to install the system even though there were some mistake made. But they made sure it was fixed and everything was up and running!. I highly recommend this company not because it can do a great job on the installation, but how great they are with customer services. They are definitely not a company who doesnt care about its customer and very fast to help to resolve issues and mistakes!.I will definitely contact them for potential battery installation in the future ??
Great work jet solar team.
13 November 2023
Super Install
Adam was professional, knowledgeable and friendly over the phone with the sales/quoting process.The installation of a 7.92kwh micro inverter system was on time and proficiently completed with no connection issues. Thanks to Scott and his team for great work and also offering his assistance if I required it in the event of any issues.
13 November 2023
Tesla Powerwall installation
We recently reached out to the Jet Solar team again. This time, for a solar battery installation. The Tesla Powerwall 2 was recommended for our usage pattern. This is an impressively sleek looking unit, and comes with an easy to use app, showing live power consumption and allows customisation for usage and charging times.When the compliance inspector came to check the unit, the switchover from power blackout to the Powerwall was not noticeable (I was expecting to see at least a flicker of some sort, to indicate the switchover).
In regards to Jet Solar, the inspector did mention that this company always does a great job. A week after installation, Adam uses good old fashioned customer service, and takes the time to follow-up with a phone call.
Thanks again Jet Solar
Battery rating: 5/5
10 November 2023
Fantastic installer, nailed the brief!
Adam and the team absolutely nailed the brief! I really appreciated the straight-to-the-point, no sales tactic approach to the proposal. I am from the industry and knew exactly what I wanted, Adam accommodated and designed up a solution that has far exceeded expectations.The A-grade electrician and apprentices who completed the job were super professional, worked with me on how to best complete the indoor wiring design and inverter location, and cleaned up the place once they finished.
The system is working without a hitch, and looking forward to find creative ways to soak up that solar generation.
Panel rating: 5/5
Inverter rating: 5/5
09 November 2023
Helpful
The crew at Jet Solar helped us navigate the process of having solar panels installed.Their people were all helpful and were able to explain things that we found initially confusing.
They led us through the grant applications and it all happened without a hitch.
We have our system operating now and we can use the app to check output.
We would be happy to recommend Jet Solar.
08 November 2023
Great job
Adam and the team were great to deal with. Not only a great price, but done on time with no mess left behind. The system works a treat and have been recommending them to everyone.Thc quoting was quick, queries to the process were answered promptly either on the phone or in detail via email. Our amendments were no issue and the price was within our budget
Knowing it was to be installed properly by the company we chose not a sub-contractor really gave us confidence and the warranty means they are rightly proud of their work.
08 November 2023
Jet Solar were amazing
Adam, Jason and the team at Jet Solar were amazing from my initial enquiry, through all my questions to install and commissioning. I wanted a great quality system that would work seamlessly with my EV and support the house if the grid power dropped out.The system I have does everything I asked for beautifully.
The team that installed the system were amazing to watch, It was like everyone knew exactly what to do and it was all up and running in just a few hours.
Jet Solar were recommended to me by a work colleague and I highly recommend this team for your Solar needs.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
24 October 2023
Great installation by a great team!
The team at Jet Solar made the process really easy from start to finish. Adam was really communicative, answering any questions and accommodating changes along the way, and he kept us informed and up to date regarding the installation date. On the day of installation, Paul and the team arrived early and had the panels up in no time. Paul walked us through the inverter app, making sure it was all set and working before he left, and the inspection was completed that afternoon. Adam called to check that everything was going well in the days following, and we couldn't be happier with our new system.19 October 2023
Great work, great service!
I've used Jet Solar previously for a solar panel installation and now again to get a battery installed. I put a lot of trust in their advice and expertise and am more than happy with the results!Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
16 October 2023
Highly recommend!
Adam was fantastic with communication from quote to post-installation/aftercare.The team was efficient with installation and cleaned up after themselves. The whole process was seamless and streamlined. Highly recommend jet solar for all solar needs!
15 October 2023
Professional + excellent customer service
I had a wonderful experience dealing with Jet Solar from start to finish.I highly recommend Jet Solar.
Panel rating: 5/5
Inverter rating: 5/5
15 October 2023
Worth the money!
Little bit more expensive than the rest but the quality and workmanship with the final say from the independent inspector on how well everything was installed was worth every penny! So far no issues everything running well, I would definitely recommend these guys!Panel rating: 5/5
Inverter rating: 5/5
10 October 2023
Excellent customer service
From start to finish the team at Jet solar were excellent to deal with. Very prompt with the quotes and process of applying for rebates was made simple by them.Installation was completed on due date and the installers were great. Kept us informed on what they were doing and when we could expect inspector out to turn solar on.
Highly recommend Adam and Jet solar.
Customer service is 10/10
10 October 2023
Vey happy with Jet Solar
The experience with Jet Solar and Adam in particular has been wonderful from the first call to the completed installation. We received a call as soon as we put in an enquiry and received a quote within the hour after the call. Options were provided and all queries answered. Order placed and ETA was given for installation. All paperwork was completed by Adam. Received notifcation a week before installation date and installation was completed without any issues by Paul and the team.06 October 2023
Bloody Marvellous!
I openly acknowledge that I can be a difficult client with endless streams of questions, particularly when I am dealing with technologies that I know nothing about for installation into my home (e.g. solar panels).I came across Jet Solar and was immediately captivated by their 5/5 star rating across 100+ clients: I did not find a single negative review. In my mind this was a sure-fire marker of excellence because in every industry things can and will go wrong, which in the case of Jet Solar means that when things have gone wrong the company has made the situation right.
I called Jet Solar and spoke with Adam who was incredibly patient across countless phone calls during the lead up to my solar panels installation. Whenever I asked for information as part of my due diligence Adam very happily assisted me: nothing less than service with a smile! Adam’s knowledge of solar panels is bottomless but more importantly Adam is a genuinely HONEST SALESMAN. Initially I asked about solar panels and a battery but Adam explicitly and strongly suggested that we install the panels, gather a years worth of data and then use that data to assess the best pathway to achieve the optimum capability outcome for my home. The cherry on top is that Adam is also the nicest British chap that you will probably ever speak with and through my solar journey we have shared many a laugh: “bloody marvellous”!!
On installation day, Paul was chief of the installation crew. Just like Adam, Paul is exceptionally professional, unbelievably friendly, has a bottomless depth of knowledge and was an absolute pleasure to work with. I am also exceptionally grateful to Paul for ensuring that my personal requests were followed to the letter.
Overall, I am unbelievably overjoyed with my new solar system and cannot thank Adam, Paul and their crew enough for all their assistance. I am already planning upgrade job #2 (supplementary panels and a battery) with Adam for 2024.
For their exceptional professionalism and extraordinary service I have given Jet Solar (including Adam, Paul and their crew) a 5/5 star rating. I only wish that I could give Jet Solar a 10/5 star rating.
02 October 2023
Jet Solar
Excellent in all aspects. Every detail clearly explained, from design to install. Installation was of a very high standard, the crew were very professional, from start to finish. I have no hesitation in recommending Jet Solar.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
02 October 2023
Jet Solar great
I very much enjoyed dealing with Adam from Jet Solar.This is my second system in St Kilda - after 9 years we needed more power...
A great team, they came, they installed, they conquered.
I am getting Jet Solar to do my house in the country next.
can't wait.
Thanks very much
Battery rating: 5/5
02 October 2023
Professional
An energetic, punctual, professional group to deal with. Willing to adapt to client needs as required. The team of installers were on time and efficient, completing the installation in the promised timeline.Highly recommend this installer.
Panel rating: 5/5
Inverter rating: 5/5
25 September 2023
Excellent
The team from Jet Solar are fantastic. Knowledgeable, polite, efficient and honest. We would highly recommend talking to Adam at Jet Solar if you are considering roof top solar.Panel rating: 5/5
Inverter rating: 5/5
21 September 2023
Highly recommend
Not the cheapest but the quality of products was great, sales service was excellent and the installation was professionally done19 September 2023
Good workmanship
Very happy with the installation. Friendly and efficient people. Arrived on time and had it all done in a few hours. The inverter was fitted on the wall nicely and they even managed to get it inspected on the same day.11 September 2023
Fantastic installer great team
The process was so easy and very helpful with the decision of what suits my home.Installation was great they were on time , friendly and tidy great team also explaining how it works etc
They do everything to contacting supplier , so overall a great experience
31 August 2023
Highly Recommended Solar Installation Company in Victoria
I had nothing but an extremely positive experience with Jet Solar, a solar installation company based in Melbourne, Victoria. I had Jet Solar install a 10kW solar system, and battery, on my home in 2023, and I have been very happy with the results.The company was professional and efficient throughout the entire process, from the initial consultation to the final inspection. The sales representative took the time to understand my needs and goals, and he made sure to recommend a system that was right for me. He was also very responsive to my questions and concerns.
The installation process was quick and clean and there were no surprises. The installers were friendly and respectful of my property. They cleaned up everything thoroughly when they were finished.
Independent inspection and commissioning happened same week.
I am now generating my own electricity, and I am saving money on my energy bills. I am also doing my part to reduce my carbon footprint. I have no hesitation in recommending Jet Solar to anyone considering solar installation.
Pros:
• Professional and efficient
• They listened, understood and did what they promised
• Excellent customer service
• Quick and clean installation
• High-quality solar panels and equipment
• Competitive prices
Cons:
• None that I have found
The solar system that I had installed is a 10.1 kW system with Jinko panels, Enphase micro-inverters and Tesla Powerwall battery.
I am confident that Jet Solar will be there to support me if I have any problems with my solar system in the future. They offer a 25-year warranty on their solar panels and inverters.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
29 August 2023
A pleasure to deal with!
From the initial phone call to instillation the team from Jet solar were a pleasure to deal with! Everything about the solar panels was explained fully and quote given with potential installment date which was later confirmed and delivered! The installation team were fantastic and efficient and was connected without fuss! I would highly recommend anyone contemplating getting solar to give them a call!22 August 2023
Excellent Installer
The sales and quote was spot onInstallation and regular feedback was awesome.
The installer were really informative and punctual
Customer service was excellent every step of the way
21 August 2023
15kw on new build
Had Jet Solar come out and install a 15kw system on a new build, the whole process was simple and well organized they were patient with building delays, friendly and professional crew, excellent communications. Very happy with the results.21 August 2023
Fantastic local company
Fantastic company to work with. Would highly recommend working with Jet Solar.18 August 2023
Solar Panel Installation
Sales Process was efficient and friendly, installation went very will and was done quickly and efficiently. Very good and friendly customer service.14 August 2023
Great communication, smooth installation and knowledgeable team
Adam was quick to give me a quote, he was polite and knowledgeable in suggesting the most suitable system for my roof due to orientation and shading issues. I don't find him pushy at all, very comfortable dealing with him. Adam gave me two weeks notice prior to installation.On installation day, the team led by Paul Gordon turned up on time. Paul and Jason discussed with us the tricky installation issues and came out with great solutions. The team of boys were respectful, polite and cleaned up after the installation. Paul patiently showed me how to use the system and the apps. The inspector came out certifying the work after installation on the same day means that I could have my solar panels up and running the same day.
Overall I am very happy with the whole process, from sales to installation and courtesy call after installation. Well done JetSolar!
07 August 2023
Jet Solar was outstanding!
Jet Solar were outstanding! Rapid response to all my questions, detailed quotation and full assistance with rebate application process. Installation team very professional, on-time and quality of work met my very high expectations.07 August 2023
Best my far!
Absolutely seamless experience. Solar was installed earlier than originally expected. The personal touch of Adam following up after competition was also nice, he was there from the booking until the end. Best sorry of people to deal with.Inverter rating: 5/5
06 August 2023
Absolutely Terrific Company - Highly Professional in All Aspects
From the beginning of the consultation and quotation process, right through to the completion of the installation and the commissioning of the system, Jet Solar were extremely professional and a joy to deal with in every aspect....not a recommendation I would give lightly in these modern times.Adam was patient, friendly and very cooperative in explaining pro's and cons and answering my tens of questions (I'm an Engineer, I can't help it). It was not that simple as the new system had to integrate with an existing solar panel system & inverter, but he never tried to sell me something inappropriate and worked through several iterations with me to offer a great system at a price that was very competitive and ultimately the winner over both lower quality and over-rated 'Gucci' systems. He worked in with my work schedule to lock in a time for Jason to come by to check out the installation intricacies and Jason turned up exactly on time. I was also pleasantly surprised that the required deposit was quite low for a relatively expensive procurement for Jet Solar and appreciate their terms.
It wasn't so long after when the equipment was ready and a date was locked in, again working in with my availability.
On the day Jason turned up with a very big team, ready to achieve a two day installation in less than one. Unfortunately the rain commenced and didn't let up all day and once everything that could be done safely was completed (no work on wet roof), Jason clearly communicated when he would come back to complete, weather pending. They did better than this, coming back just 2 days later to complete all work without fuss, and had arranged the Inspector to also attend that very day to inspect and sign off the installation (something that often takes weeks).
The Jet Solar installation Team were very pleasant, friendly and respectful of my property, taking care not to damage the garden or track mud about. They cleaned up everything (unusual for Sparkies to tidy up cable offcuts) and did a very tidy job installing the new battery and new inverter, including seamless wiring integration into the existing solar panels and inverter.
A few months later, the system is still working seamlessly and faultlessly, without teething problems, and is saving us between 50 & 75% on our power bills even in Winter. Some days we are totally (100%) self-sufficient from the Grid, and I expect this will increase to become quite regular during Spring and Summer. The follow-up communications with Jet Solar post installation have also been great, something other companies have not received good feedback on.
I definitely felt and saw that Jason and Adam take a real pride in their Company and are determined to leave a great impression for each Customer. They have a terrific team, I wish them very well with their continuing development, and I have no hesitation whatsoever to recommend them for similar work in the future.
Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 4/5
04 August 2023
Fast installation and great customer service
Quoting process was easy. They asked what we needed and designed the solar layout for us.Installation was fast and everyone here was really nice and helpful.
They have organised everything for us as well making it a seamless change.
02 August 2023
Insightful team and very easy to deal with!
The team at Jet Solar are very easy to deal with, insightful and cost-effective. They were recommended to me by someone else from my work and they didn't disappoint. With so many Solar companies in the market, it's hard to tell which one you can trust. If you are in the market looking for a solar panel company, I highly recommend contacting Jet Solar and giving them a call.29 July 2023
An amazing company - great service, great quality, great work.
On initial contact, Adam took the time to answer questions, he provided multiple quotes for different inverters / panels and explained everything in detail. By the end of the conversation, my response was ‘where do I sign?’On install day, Paul and the team arrived as arranged and walked us through the process. On completion, he stepped us through the system, how it worked, helped us install the app and showed us how to use it.
The team are so professional and friendly. They left the property clean and tidy as well.
I have dealt with many trades over the years - this team I have to say is one of the best.
27 July 2023
Helpful, professional, fantastic customer service and organised!
These guys are fantastic to deal with. They provided a quote quickly and explained the rebates available and happy to walk you through every step to access these. They were recommended by a friend and we are not disappointed. A truly professional outfit, checking in with you every step of the way. They streamline everything so that all jobs and checks are done within days. Very organised and everyone you deal with so polite and helpful. Can't recommend them enough.26 July 2023
Fantastic experience
Highly recommend Jet Solar. I requested 7 quotes for the installation and had done a lot of research through SolarQuotes on panels and inverters and they were clearly the best value for money. From the initial enquiry with Adam to the installation with Paul and the team, it was a stress free experience. The inspector confirmed that all works had been completed and were of a very high standard. Thank you to all the team at Jet Solar.Inverter rating: 5/5
25 July 2023
Amazing experience!
Had a really great experience with Jet Solar. Adam from sales was super responsive and very friendly to communicate with. Gave us a bunch of info and always called to explain everything and answered all our questions.Installation went very smoothly, we had Paul and his team come out and completed all the work by 2:00pm on the day. Everything was left really tidy and boys were very friendly and professional whilst going about their work.
Had the system running for around 4 weeks and even despite some pretty average weather we've seen a clear difference in our bill even before the feed in tariff has been set up yet.
I'd recommend Jet Solar and the team to anyone, absolute legends!
Panel rating: 5/5
Inverter rating: 5/5
24 July 2023
Excellent Installation, Great Company to deal with
First time getting solar panels and you need to understand solar electricity and how it will suit you.I did my research and found Jet Solar was rated very well. I also had a personal recommendation from another happy customer.
The quotation process was great, dealt with Adam and he gave me options on the type of system I would need. The panel layout on the roof is important to maximise the roof area. I found Adam very easy to deal with and very helpful. Couple of changes along the way was no fuss.
Communication throughout was excellent.
Paul and his team arrived for the installation process. Very polite and respectful.
I am more than happy with the finish layout.
I thought I would be looking at a focal point of solar panels when viewing the house roofline, but they have blended in very well with PV dark panels and the dark roof. They do not distract from the look of the house like some PV installations.
The team worked tirelessly to get the job completed. Did like the company for having a 'lady tradie' onboard and she was working at the top peak of the double storey fitting the panels. Great effort to all the young friendly team members.
Jason, the owner, who came out and set up the monitoring of the system. Very informative and a nice bloke.
I went with Trina 415W Panels and Enphase IQ7A Micro Inverters.
Credit to Jet Solar from start to finish. Highly recommend.
Very happy with my choice of installer.
17 July 2023
Jet Solar are great.
This was my second solar install after moving homes and this time around, I chose to go with Jet Solar.Adam was a pleasure to deal with when deciding on how to design the system.
He understood my requirements as I will have panels on the front of the home, I wanted the rails and panels to blend into the roof and suggested a street appealing but also a good quality panel to go with.
Along with their reputation, this was pretty much the deciding factor on choosing them over my previous installer who is also a highly rated installer on Solar Quotes.
Paul leading the Jet Solar crew with the install was also outstanding. The team was efficient and clean.
Chatting with Paul, he was more than happy to answer my questions.
The overall installation of the solar panels, inverter and consumption monitoring was clean and neat.
Jason assisted with the connection of the consumption monitoring and was also a pleasure to talk with.
Great overall experience and wish them nothing but the best.
If you're looking for a professional team, please look no further than Jet Solar.
Panel rating: 5/5
Inverter rating: 5/5
10 July 2023
Best value proposition, service and installation
Best price for top quality inverter and panels. Excellent installation. Professional service.Smooth process end to end.
Inverter rating: 5/5
10 July 2023
Great service and smooth installation.
Great experience from the start. We got honest advice based on our requirements rather trying to sell the most expensive systems. Jet Solar was patient with our questions and gave us multiple quotes to compare and responses were quick each time.Installation was also smooth. The team came on time early morning and they managed to get the job done on the day despite a storm on the way and braved the weather in the middle of winter. The installation is very clean and the system is working well.
Panel rating: 5/5
Inverter rating: 5/5
09 July 2023
Happy experience so far
Starting out a novice with minimum knowledge of solar systems, I gathered information from Adam from Jet Solar & 3-4 other companies. This was the most important phase as I became more confident that Jet Solar was the one I could trust to deliver a panel & battery system to meet our needs. On the day, Jason & his team came at the appointed time & worked solidly all day to install the equipment. Since then I've got access to iSolar Cloud & can confirm first hand the savings predicted by Jet Solar.06 July 2023
Fast, friendly and hassle free.
They made light work of the transition process. Helped me through all the paperwork and rebate applications. I made the right choice using Jet solar.
The best solar guys hands down.
These guys are number 1 for a reason. Phenomenal customer service, super high quality and efficient installation and so easy to deal with. These guys are the best. I will never go with anyone else. They absolutely exceeded my expectations.Panel rating: 5/5
Inverter rating: 5/5