Nickel Energy Reviews
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Nickel Energy Reviews (11)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 5
- 4 star 5
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
31 December 2023
06 June 2023
Original Review on 10-08-2022:
Nickel Energy solar
Nickel Energy were easy to contact, punctual, very helpful. Great follow up to make sure we were happy with everything.10 months later we asked Miffy: "Are you happy with the performance of your system so far?"
yes, my electricity bill has greatly reduced19 March 2023
Nickel Energy's happy customer.
Two sales quotes were prepared after an on site inspection. I decided on one of the quotes, made an adjustment and the new quote was emailed to me.The installation and the installers was great ending ion a very neat job. Hats off to the installers and their professionalism.
Customer service to date has been really good. I have paid the invoice and am now waiting for the final installation of the smart meter (which Nickel Energy organised) and the Solar Catch Relay.
15 June 2021
Easy dealings
Everything was easy and as promised review is now longer than ten words30 March 2021
Last minute changes that I wasn't sure about
Installer explained all decisions on the day, re need to site panels contrary to proposal. Sadly, the inverter is exposed to western sun, installer looked at all options. I am awaiting Nickel to get back to me with mitigation strategies17 March 2021
Would recommend this installation team to anyone who requires solar.
Sales / quoting was well received and detailed in all ways with follow up calls being polite and helpful.The installation was held up 4 days by rain and weather but l did not expect anyone to work on a roof in the rain. When it did go ahead workmen were polite and helpful in every way. On site on time and all rubbish was tidied up when the job was finished.
Service was great, with them organising grid connection and wi-fi connection from inverter to iPad done after finishing.
08 November 2020
Easy to deal with, installers great
We wanted to top up our current 2.5kW system which is only 5 yrs old. We were also limited by some tree shading and therefore finding enough roof space which faced the required direction. Nickel were great from start to finish. We have a Salesperson Gavin arrived right on time, which was a good sign of the service to come. He was well presented and well mannered and very easy to deal with. The subsequent installation was the same - The team of three were quick and efficient.The Nickel admin team were friendly and knowledgeable throughout the process and I was kept informed by email and phone. They also handled the grid connection.
It was a smooth and painless process.
01 November 2020
Great pre sales service
Great pre sales service. All of my many questions were answered individually & patiently. Post sales service not as good.Problem free installation. On time, courteous, problem free & took their rubbish with them.
Still waiting for grid connection.
09 September 2020
Efficient installation
Nickel Energy installed our solar system and we were very happy with the whole process.They were most efficient and very helpful for any after sales information
17 August 2018
14 November 2017
Great install of a great battery
Great service from David the rep from Nikel energy and go the install with Nathan a week before the close date for the rebate. The installer was very efficent and we are already saving money since the battery was installedBattery rating: 5/5