OBrien Solar AUS Reviews
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OBrien Solar AUS Reviews (4)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 1
- 4 star 3
- 3 star 0
- 2 star 0
- 1 star 0
31 January 2026
07 December 2025
Fantastic communication and customer service
Mark and Annie form Hervey Bay were so quick wi the there communication and were so great when I had questions. They were extremely understanding while I was waiting for finance to come through too.20 October 2025
Solid responsive Customer Service + Quality Install
O'Briens Townsville have been reliably helpful, informative, responsive and thorough throughout the quoting and advisory process, as well as the installation, notwithstanding that the last few months have been extremely busy for them (& the industry generally, due to the increased govt support). I did a lot of detailed consideration due to the specifics of my house & roof etc, and waiting for the increased govt support, and Chris & team, were generally responsive, including seeking answers from suppliers etc when requested. This included me upgrading my battery from 2 to 3 modules after initially accepting the quote, which involved challenges for supply at that time of very high demand.They have a very strong warranty on their work (25 years on work, 10 years on components), although given the rapid development of the industry and technology, it's hard to know how realistically useful that will be in 24 years!
They undertook all the grid connection arrangements after the install, gave me instruction on using the interface, provided a line diagram as requested, and stepped me through how the whole thing is connected, what switches control what, etc.
Importantly, their admin staff were reliably helpful and responsive (and polite) throughout the process.
I deliberately "over-purchased", due to SolarQuotes advice plus the current pricing and the prospect of getting an electric vehicle in the future, but this was not due to over-selling by the supplier,
03 July 2025
Solar Battery and system
We were impressed with O'Brien and their reps.They are not the cheapest, but we were more than happy with our dealings with them.
Local Company
We went with a local company who also had the lowest quote. They also had the longest warranty on the inverter. Friendly and helpful. They have taken photos of the installation in the roof cavity to supply to us so if there are any issues in the future we have proof of how the installation was done.