Solahart Newcastle Reviews
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About
Solahart Newcastle supplies, installs and services solar power systems, solar batteries, solar hot water systems, heat pumps and EV chargers.
Here's what the company would like you to know:
"Solahart Newcastle is a leading solar supplier in the Newcastle, Lake Macquarie, Port Stephens and Hunter Valley regions. Our focus is on installing the right solar hot water, solar power panel and battery storage systems for our customers' needs, and to only use the best quality products on the market.
We understand that investing in solar is a big decision, but not all solar companies are the same. We are a locally based dealership with expert staff and the backing of a company that has been Australia’s free energy experts for over 60 years. This ensures our ability to honour both our workmanship and warranties.
We always start with a free on-site solar assessment, rigorously test our systems for the harshest Australian conditions, and guarantee the performance of every system we sell.In selecting Solahart Newcastle for your new solar installation, you will have access to the highest quality products and best installers. We supply our own Solahart products which are designed and tested for local conditions plus other high quality brands such as Tesla and SolarEdge.
At Solahart Newcastle, we are focused on ensuring we are providing our customers with the best quality service and products."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Solahart Newcastle.
Reviewers report paying: $7,000 - $11,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Solahart Newcastle Reviews (11)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 5
- 4 star 5
- 3 star 1
- 2 star 0
- 1 star 0
30 May 2026
22 January 2026
Great service and communication
Helped all the way from quote to installation and operation10 January 2026
Excellent work, great team and communication.
Sales be quoting was easy, and matched competition.Installation was efficient, tidy, and punctual.
Customer service was excellent.
Instruction on the use of the system was clear.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
24 November 2025
Fantastic group of people excellent knowledge of what they were required to do and very polite
quoting process was goodall people were polite tidy and punctual
Have not got grid connection yet as our electricity supplier has to be informed that we have solar fitted.It can take up to fifteen days for electricity supplier to come out and fit a smart meter before we can send power to the grid.
28 October 2025
Once again great service!
This is the third time Solarhart have been to our house. We had panels installed years ago and then panels replaced after a hail storm. This time we got a battery and like always they were wonderful.They're always polite and do a great job and explain everything to us. Wouldn't use anyone else.
Inverter rating: 5/5
Battery rating: 5/5
22 September 2025
Great Service
We had quote for a battery installation that would be 6 weeks. We had a phone call a week later saying they had a cancellation, job done next day best thing ever. Thank you Solarhart Newcastle!Inverter rating: 5/5
Battery rating: 5/5
15 September 2025
Does what it was meant to do
We had researched and estimated our system needs and the Solahart quote aligned very well with these. No pressure to change or add things we didn't need. Installation was on the day advised and the team turned up fully briefed. System was set to work. An optimiser failed about 2 weeks in service and was replaced on the same day of advising the issue.Panel rating: 5/5
Battery rating: 5/5
05 August 2025
Refreshing experience
Tim came and did a professional install in a professional manner. Tidy, and good tradesmanship04 August 2025
Fantastic installation
Very informativeVery polite tidy and punctual
Good, very helpful
03 July 2025
Great all round solution
Sales advice was good, installation on time and efficient ( notwithstanding battling very high winds on the day) and value of their solution was excellent.Panel rating: 5/5
Inverter rating: 5/5
02 July 2025
Excellent Installer
The sales rep who initially came to our house was polite and informative, the quoting was easy to understand and the office staff we dealt with were always efficient.The installation team were punctual, well mannered young men. who carried out their job with efficiency, despite some trying conditions.They fully explained how the system works, answered all of our questions, and left our house and gardens clean and tidy when they were finished.
Overall a good experience.
Tidy install but a bit of an average experience
Was quoted 10kw panel system split between the northern roof (flat/2-3 degrees angled south so tilt racks included in quote) and the eastern roof (terracotta tiles, 22 degrees). Was also told the battery could go round the side of the house, between a retaining wall and the side of the house.Installer rocks up, initial battery location clearly not compliant (not 1m clear space in front of unit, which I wasn't aware was a requirement) so unsure why the salesperson didn't know this. Ended up changing location to under the house, so not a terrible outcome.
Installer also says the tiles aren't suitable to have panels on, so only option is to have all 22 panels on the northern roof. Which means tilt racks will no longer work because panel spacing has to be closer - which also means now the panels are south-facing, rather than north-facing. I'd agreed to the change after confirming with the installer that performance of the system would be at least equal to what I was quoted (not realising south-facing panels are ~30% less effective, which I only found out after the fact).
Overall, has felt like the salesperson said whatever they needed to say to get the sale, and then the installer can change whatever they need regardless of what was quoted. Completely understand that sometimes variations are required, however in this case both variations (the battery location and panel orientation) could probably have been spotted by the salesperson.
Provided feedback on this experience to the company on 20/4/26 and was told someone would be in touch. Haven't heard back which is a pretty poor experience on a ~$20k purchase.
Tidy install and no issues so far (except real-world performance vs what I was quoted), but pretty average experience and follow-up from Solahart.
Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 5/5