Sparklife Solar

Sparklife Solar Reviews

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4.8

Based on 91 ratings 1 Review removed

About

We are a renowned Australia-based solar company that deals in the sale and installation of solar systems and batteries at residential and commercial properties. With the help of our specialised solar services, we want to help homeowners and business owners to get the maximum benefits of solar energy. Solar energy is free and what can be a better way of fulfilling your needs and requirements with it.
Sparklife Solar is a team of experts that includes technicians and engineers who have been in this field for years. We ensure that each of our customers is provided with customised solar projects that cater to what they are looking for.

Reviewers report paying: $5,500 - $5,650 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Sparklife Solar Reviews (91)

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Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.9/5

Customer Service

  • 5 star 59
  • 4 star 29
  • 3 star 3
  • 2 star 0
  • 1 star 0

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Easy Install

sales process was simple and efficient, install was completed on-time without any issues. I was connected the next business day after installation which was all taken care of for me.
Inverter rating: 4/5
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A nice and easy solar purchasing experience

My experience of installing solar was fantastic with Sparklife Solar.
I dealt with Kunal who was extremely helpful and flexible as it took a while for me to realise what i really wanted, and with Sparklife i believe i got just that and at a price point i was happy with.
My layout ended up being slightly different that i originally wanted but this was sorted out with Kunal's help.
With all the various Solar companies out there offering so many different brands i would highly recommend Sparklife Solar.

Panel rating: 4/5
Inverter rating: 4/5
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Job well done. Highly recommended.

The install has been very smooth from start to finish. The only item pending now, is waiting for the smart meter install that is scheduled next week. Andy from Sale is very knowledgeable and friendly to talk to. During the install, there was an issue for my roof that was not able to fit all panels that were quoted originally, but Mark the installer, is able to work around by moving those panels to another side of the house. Power production is still optimal. Sparkline just makes solar system install like a piece of cake and handles profeessionally, including the admin team actioned on emails very swiftly. I am also given the soft copy of user manual, warranty information that is very well organized. Thank you.
Panel rating: 5/5
Inverter rating: 5/5
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We are satisfy with the overall service

Yes, we are happy with all the above questions so far.
We cannot compare with other companies, as we are very new customer to install solar.

But one thing that I would like the sales do , is to provide information about the choice of installing mesh guards to go around the panels, the purpose is to prevent birds build nests under the panels.
We did not know this concern until a friend shared her experience that birds build nest under her solar panels.
Had I know this possibility I would be getting the mesh guards done during the installation.

Inverter rating: 4/5
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A good system at an excellent price brought to us by Sparklife Solar

We were looking for a solar system that is affordable, sensible, fits the design of our house, and meets our electricity needs which is installed professionally and backed by reliable after-sale service. We went through the process of selection, and we decided on Sparklife Solar. Andy was very knowledgeable and professional. He provided us not just with a quote, but options. He explained the pros and cons of each option and helped us to choose the best one for our situation. The installers were efficient, punctual, careful, and professional too. It gave us a sense of reassurance of working with someone who has been in the business for a long time. Confidence is essential for us as the system is meant to last for more than 10 years. We did have a small issue after installation, and it was promptly ratified satisfactorily without any delay. A good after-sale customer service is also important to us as the system should work for us for a decade or more. We would recommend Sparklife as we are very satisfied with what it can offer.
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Great Work Sparklife Solar

Sparklife Solar were very professional with the removal of old 3kw solar system and the installation of a new 13kw system all in 1 day!
The team were punctual, tidy and professional at all times.
Andy (sales) was our first contact with Sparklife Solar and the reason we chose to go with Sparklife Solar (after having other quotes from other Solar companies). Both Kunal and Shogun were also really helpful in answering any queries we had.
Connection went smoothly (as we were replacing and old system ) and thanks to Shagun ensuring the necessary paperwork was provided to our energy company.
We would have no hesitation whatsoever in recommending Sparklife Solar.
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Great service at a competitive price

The quoting process was seamless. One installer insisted on a site visit - the other 2, Sparklife Solar being one of them, quoted without a site visit.

Kunal, the owner, was happy to answer all the questions I had. And he would turn around quotes incorporating changes incredibly quickly.

The installation date was actually pushed forward to accommodate heat wave conditions expected later in the week - suited me to sort out the installation earlier!

The installers were friendly, polite and very knowledgeable. They took the time to explain what was going to happen and what they needed from me through the install process. It took about 4 hours all up and they left the site clean and tidy.

The admin team at Sparklife sent in all the forms to the power company to start the process of upgrading the meter.

So far, all is working well and looking forward to reduced bills !!
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A comparable system for a better price

The quoting process was done on the day (about an hour) with a friendly salesperson and the system was installed within 2 weeks as promised.
The installers were friendly and efficient and were gone by lunchtime.
They arranged for the Smartmeter to be replaced and came back to adjust the inverter software so that my app worked. They have always been responsive and helpful.
The quote was lower than for a competitors comparable system.
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Prompt no fuss service!

All went smoothly. questions answered promptly. installers were good. the company did what they stated they would in a no fuss professional manner.
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Fantastic Installation and After Support

Truly, a painless experience. Kunal & Andy made it very easy and quick to make the switch to solar. We're saving so much on power and with all this good weather, we're raking in the savings! We paid the deposit, and they started working that week!!! We went with the go big approach and I'm glad we did. Team was very clear on what was being done and why and was able to allay any and all concerns we had. I almost can't wait to upgrade to a bigger system/battery bank. I will be calling them back for sure!
Panel rating: 5/5
Inverter rating: 5/5
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Sparklife Solar - Best in Solar

Sparklife Solar have been amazing to deal with. All queries with regards to the system configuration and requirements were dealt with utmost knowledge and recommendations. The installers were very punctual and professional. All necessary paperwork was provided in a timely manner and also helped organise the grid connection after the install. If you are looking for high quality workmanship and Solar equipment Sparklife Solar are the ones to get in touch.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic & Skilled Installers

The whole process from the initial phone call to installation and switching over live to solar has been amazingly seamless. All of the team have been really helpful in answering questions and making me feel at ease with my decision to go with Sparklife Solar. The team that arrived to fit the solar panels and system worked so well as a team, something I have rarely experienced as a customer. I can't rate the staff and products of Sparklife Solar highly enough. You are amazing.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent work

Quoting was efficient and prompt. The price was quite reasonable for the quality of the equipment. Kunal was very helpful at this stage.

The installation went well. There was a delay of three or four days before it could be finalised because of high winds but I didn’t consider that to be a problem. We have a relatively steep roof and safety was paramount. Incidentally, because of the steepness of the roof Kunal had earlier recommended a site visit by the installer to check the viability of the installation. He said it was somewhat more difficult than usual but it was still OK to proceed. There was also a small reduction in the number of panels following the site visit due to the configuration of the roof. That was no problem. If anyone is thinking of an installation I would strongly recommend that those quoting actually visit the site.

Oscar and his buddy completed the work on the rearranged date quickly and efficiently and spent some time explaining the app that came with the system.

If someone suggested that they were thinking of getting solar installed I would definitely recommend Sparklife.
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Efficient and neat installation

The initial sales and quoting process was good. A representative came to the property and we had a very informative discussion about suitable systems. The installation took place in an efficient and timely way. Sparklife arranged with our energy retailer for the replacement of our old electricity meter with a smart meter. That, too, took place at an agreed time and was also neat and efficient. Now it is all up and running, it is performing as expected, with both local monitoring and retailer monitoring. Altogether, we are very pleased with it.
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Het what I want it

I got the product that I wanted with a reasonable quotation.
The solar installer broke my ceiling but they fix it.
It just makes it very inconvenient.
The customer service is good they value the customer.

Panel rating: 5/5
Inverter rating: 5/5
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Awesome customer service and great communication

Andy is awesome!!
Right from the start he was friendly, knowledgeable, and passionate about solar power. He explained everything to us and knew what we needed.
We will be coming back for future panels and other stuff needed but for now, we are more than happy and totally recommend Sparklife Solar.
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Professional Team And Fantastic Insatllation

Very pleased with the solar installation completed by Sparklife Solar.
Great communication from Kunal right from the start, without the high-pressure sales pitch.

The installation exceeded my expectations. Mark and the installation team operated with a very high level of professionalism throughout.

I'd have no hesitation recommending the Sparklife Solar team.
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Fabulous Customer Service

My sales consultant was polite, friendly and assisted with any queries I had.
It was an easy process and the installation went smoothly.
I would highly recommend this company if you are considering solar.
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Great service and knowledgeable

Sparklife solar was great to deal with. Kunal was friendly and knowledgeable, and came to inspect the property before giving a quote. He offered a couple options at different price points and recommended system size based on my usage and future proof.
The installation team were friendly, professional and punctual.
Sparklife organised the grid connection and we were up and running on solar with no delays. I have had a few questions after installation and Kunal has responded quickly and with the same good customer service as during the quote process.
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Fantastic Customer Service

Sparklife solar were fantastic to work with!. Andy was polite and helpful with making a suitable and prompt appointment time. At the appointment he was very thorough & explained all the details to us. He then followed up promptly with a very fast installation date. The team that installed the system were professional, polite, tidy & efficient. We had a small problem during the installation and the customer service we received and problem solving they showed was exceptional. We are fully up and running with our new solar system and we love it. Highly recommend the Sparklife Solar team!
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Great service.

Overall very proactive and honest approach to quote and installation. Agent visited site for quote.
Installers did a great job. Professional and great attention to detail.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 12-05-2022:

Only just installed.

Too early to say, but service was good and the installation went well, except for the unavoidable weather delays. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 3/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

10 months later we asked Steve: "Are you happy with the performance of your system so far?"

What I've learned:
1. Yes, you should max out your roof space with panels (within reason!). I send back huge amounts of power to the grid in summer, but it will be a close call in winter, when the EV arrives. I put on my panels in two stages, and I could have saved a few dollars if I had done it all in one go.
2. Read up about inverters if you might fit a battery later. By chance I got Enphase microinverters, which is, I hope, going to work out well. But it needs forward planning, reading-up and discussion with someone who knows the constraints.
3. Half the panels are on a backward-sloping roof (maybe 15 degrees): the loss compared with the forward-sloping roof seems to be around 10-15% (depending a lot on how high the sun is). So I'm pleased I got them on the back roof: you need lots of panels.
4. The heat-pump (Sanden) works well, but I'm waiting for the time when all such devices are well integrated to maximise solar use. Sanden seems more set up for off-peak programs, rather then working whenever there is spare solar. It should also be programable so that the tank is fully topped-up to peak water temperature around the time that solar power finishes for the day.
All this I had read about beforehand on Solarquotes web, but there is nothing like experiencing it yourself.
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Friendly and efficient service!

Friendly, professional and efficient service. Sales staff and technicians were knowledgeable and easy to deal with. Thank you
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Professional attitude by Sparklife Solar

3 Solar Panels, after 3 - 4 weeks since installation seemed to have moved or become loose and were no longer sitting flush on the mounting rails.

Sparklife answered all my emails and came onsite to investigate and rectified the issue.

Professional attitude, unlike other companies who ignore you once your money has been taken.

Inverter rating: 5/5
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Great service

I chose Sparklife to install our system because they provided comprehensive and competitive quotes. They were very responsive to my many questions about the products. The install was seamless and there has been excellent after sales service to check in on how the system was performing. I recommend Akhil and his team to anyone trying to make sense of all the solar options available.
Panel rating: 5/5
Inverter rating: 5/5
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So nice we couldn't possibly have gone with someone else

Efficient sales process with people who weren't pushy but fast and knowledgeable.

The system is producing more than we expected in winter, our installation date was on one of the darkest days of the year in June and we have been seeing days where we max out our inverter capacity, and it generates a fair bit from early morning until late afternoon. We only expect this to get better. They weren't sure if they would be able to install as many panels as they did, but were happy to give us a quote based on what we wanted and promised to reduce the price of any panels not possible to install, but we got as many as we hoped based on their site inspection.

Installation was booked faster and sooner than we expected and they even came a day earlier than they booked in for in the end (after checking that that was okay). The installation was all done in a day, or less than really. They adapted really nicely to our property and the specific needs it had. Some of the DC cables could have been done slightly neater, not better, and I wasn't 100% happy with the connection to the main board but it wasn't enough to complain, just maybe check that you're happy with things.

We already had a smart meter so once we sent the paperwork to our energy retailer that was all that was needed, they took a while to get us all set up but because the connections were all done right by Sparklife on the day we got all the feed-in credits starting on the day of installation! (I imagine if you don't already have a smartmeter that is prepared for solar this isn't going to be THAT smooth but Sparklife certainly helped make us feel confident in this working the best it could possibly have)

They were very nice to deal with regarding the payment, we kept getting payment reminders after we had paid but they sorted that out when we pointed it out, I imagine that would have been very helpful if we hadn't paid when we did. The deposit was very standard at 10% and could be paid quickly by card to ensure we got the installation booked quickly, but they had other options too.

Inverter rating: 4/5
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Very happy so far

Very happy with everything so far. Fantastic customer service. Sparklife organised smart meter etc and all seems good.
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Excellent Work

Amazing service and excellent communication. Right from the start, the quotation process was outstanding compared to other highly rated installers. I was impressed by the level of detail provided. The day of the installation was scheduled promptly. Not issues whatsoever. I highly recommend Sparklife Solar and would choose them again in the future if I need to..
Kunal and Akhil was really helpful and knowledgeable.
Definitely Would recommend them
KS
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Great experience overall, Best quoting experience from 4 quotes.

Kunal from Sparklife Solar was great at helping me understand my options and needs. He made sure to ask what my budget was and usage situation. I had previous sales people who didn't even ask me these simple questions and provided a quote anyway.

Kunal helped me understand my shading situation and based on that suggested that I go with a micro inverter system. Although it was slightly above my budget I went ahead with it to optimise what I could get with Solar.

Installation process was very smooth and clear lines of communications at all times before and after.

I needed help rearranging the layout of the solar array in the enphase app and Akhil from Sparklife was very prompt and helpful.

Panel rating: 5/5
Inverter rating: 5/5
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Good experience from quote to after sales service

I was given options in terms of solar panels and inverters as well as the sales person's honest opinion of all of these. The quote included all the correct/recommended components; (Solarquotes recommends a 3 phase inverter for a 3 phase power system such as mine). The inverter was sized correctly to the system. The sales person came to my site and was knowledgeable and gave honest advice that helped me decide on the size of the system and other aspects.

The installation was very smooth. They completed it in two separate occasions, pausing work when conditions became unsafe. The lead installer listened to my request for corrosion resistant fixings for the conduit and came up with a neat solution we were both happy with.

Grid connection was all organised well. A few days after the installation I noticed I had some trouble getting historical data from the Inverter app. I contacted Sparklife and they worked with the Inverter company to give me a solution.

The whole process was smooth and I have no complaints. I am now the happy owner of a durable solar installation.

Inverter rating: 5/5
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Poor customer information

Installation was very good. Lack of information with regard to what was going to happen once panels installed. Unable to complete on day as not informed we needed a wifi extender nor did we have a smart metre which I had to arrange. Eventually everything sorted and system working well.
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Thanks

Great process, thanks to all involved. Installation went very smoothly.
Panel rating: 5/5
Inverter rating: 5/5
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This 1.00 star review was removed at the request of the reviewer

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Prompt, good quality installation

Sparklife were prompt with their communication, both durinq quoting, planning the installation, and after install.

They installed when they said they would, arrived when they said they would, did the job and cleaned up after themselves.

I can't fault the team, and couldn't ask for more.

Inverter rating: 5/5
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Very satisfied customer

The guys that did the installation were efficient, hard working and polite.They did an amazing job and cleaned up at the end of the day.

Having had to postpone due to rain the first attempt, it was very pleasing to see them turn up on an overcast day with the "Let's see how much we can get done today". All finished by 3.30pm.
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Fantastic

Sales quoting was easy and Sales person kept the process easy for me to understand as i am new to the process.

Installation started a bit later than was originally quoted due to my roof being glazed ceramic (slippery due to wet conditions) and Sydney region had a lot of rain in December 2021. But when the installation team began installing in January 2022, they were extremely polite, tidy and always punctual. The installers came on 13 Jan to install the racking system. They are scheduled to come on 18 Jan to install the panels and do the wiring (if does not rain).

Customer service to this point is very good. Sparklife continued to keep me informed of events. I will need to wait and see how they will coordinate the grid connection after the installation, as its too early to tell.
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Great sales experience backed up by great installation

I dealt with Akhil during the sales process, he was able to answer all my questions and was very helpful in explaining all the many options available to me.
I didn't feel pressured into "upgrading", and thought I was getting advice on the most appropriate system for me.

The team of installers arrived on time, got straight to it, did a great job and left no mess. The guy that had the job of bringing the inverter online with the app, had a few tech issues, but stayed until all was resolved and working fine.

The after sales experience has been great too. I had a few follow up questions which were all dealt with in a great way.

I would highly recommend Akhil and the Sparklife team.

Panel rating: 5/5
Inverter rating: 5/5
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Neat installation, very productive system.

Thanks to the team at Sparklife. We installed 6.6kW of panels with a 5kW inverter. Of all the quotes I got, Sparklife took the most time to get my requirements and come up with the options so I felt most comfortable taking this quote.

I was surprised they went with a flat layout on my 4 degree roof, but this works really well. During Oct / Nov the two months we‘ve had it we see between 10 and 40kWh and on a clear day we see more than 2kWh from 8am to nearly 5pm so this decision seems vindicated. Layout and ducting, as well as inverter positioning are not intrusive on the house, and you’d barely know its there.

I got advice on what I needed to do to prepare for the system and after installation about what was happening. Sparklife assisted in changing my energy plan and I later changed it again after the gas was disconnected. Simple calculations would have pre solar gas and electricity daily charge of approx $5 and post solar electricty only would now weve seen between -$0.30 to $1.50 per day.

Panel rating: 5/5
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Best customer service

Just have my solar install last few weeks.
Highly recommend for sparklife Solar solar.
Look for Kunal and sunny was great guy.
Kunal was honest and help you understand the system.
Great price Great service,
5*
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Original Review on 06-04-2021:

Customer satisfaction achieved without hassle or pressure

I managed to isolate & progress a very competitive quote that permitted design of a customised solution to Solar network, at an affordable price.
Sparklife were efficient, on-time, nothing was too much trouble, highly recommended & they arranged swap-over.
A pleasant experience.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hi Alan,

Thankyou very much for the positive feedback.

8 months later we asked Alan: "Are you happy with the performance of your system so far?"

Very content to date.

Sparklife Solar has been 1st class, highly impressed & strongly recommended.
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Value for money good quality install and great customer service

I sought a quote based on the reviews
The sales quoting process was clear and concise.
They were very patient and answered all my questions and were not pushy. I took weeks to decide on a vendor
I have Swiss terracotta tiles. Some vendors refused to quote for swiss tiles.
Ritika from Sparklife found me a subcontractor (poweredup)that was comfortable with the Swiss tile.
They came and inspected the site and confirmed they could install with no leaks etc.

Installation went smoothly. They have a great team that is very efficient.
They installed 10kw and 36 panels in less than a day (they commented that if it wasn't for the swiss tiles they could have done it in half a day)
One team looks after the roof install and one focuses on the inverter and the powerboard.
They had to grind down part of every tile where the bracket was so that the tiles sat flush.
The panel layout they chose maximised my north facing panels and they cleaned up after themselves and blew down the roof and gutters..
They were unable to commision my Solar Analytics on the day but returned the next weekday.

Customer service was great. After installation i realised they strung my north array with 2 long strings instead of 2 blocks. This resulted in morning and afternoon shading bringing down the production.
I explained the issue to Ritika at Sparklife and she had the installers out a couple of days later.
They restrung it into desired configuration for no charge and no attitude.
Sparklife quickly andpainlesley filed the paperwork and organised the smart meter install.

I would highly recommend Sparklife

Panel rating: 5/5
Inverter rating: 5/5
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I have a very good experience from quote, installation and post installation. Akhil and Kunal were very informative and provide information on timely basis. The installation was smooth, unfortunately

The quoting process was smooth, I requested multiple quotes for different panels and inverters as I found more information. Akhil gave me a recommended one and I agreed with his recommendation.

The installation process was punctual and smooth, they indicated when we can expect the electricity to be turned off and how long.

The connection to smart meter and warranty were very promptly (the following day after installation day). Due to covid19 lockdown, there was a slight delay of smart meter connection. But that was the case with non essential activities.

Now we are live with solar systems. So far they are as expected and more. Thank you. I recommend Sparklife for to install your solar system.
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Excellent installation and workmanship.

Very happy with my solar installation. Sales team were really helpful and prompt and flexible. Great service and high worksmanship on the job. Coupled with prompt and professional after care, i would gladly refer this company. Thanks to the team at Sparklife solar and solarquotes for getting me in touch.
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Original Review on 20-01-2021:

Great team installed the 6kW system in 1 day.

The personal sales process from initial site visit, explanation of options, to the different pricing options was what convinced me to go with this company.

The installation was completed in 1 day as they had 'spare' labour on the day of the installation.

Customer service was great. The guys were all respectful of the property and worked to conceal the cabling which was important for me.

They explained the grid connection process and have assured me that the connection, with a new smart meter, should be seamless once Sparklife provide the paperwork to the Energy Retailer, which should take 2-3 weeks
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

Supplier Reply:

Thank you Les For your wonderful review. Means a lot.

6 months later we asked Les: "Are you happy with the performance of your system so far?"

The system was switched on on 10th Feb. The 5.5kW system cranked out a max. 5kW over the late summer - a good result given the west/northwest aspect of some of the panels, and their elevation angle. Around the winter solace this dropped off to around 3kW peak with daily production impacted by the short daylight hours and trees filtering the low angle of the sun in the morning and late afternoon. All this was as expected. It is too soon to properly evaluate savings/payback. Whilst monetary savings are important of more importance to us is doing our bit to save the planet!
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I found that the services of Sparklife were good and professional. I strongly recommend that at least 3 quotes should be sought for cost and services comparison. Solarquotes provided very useful information that helped me orgainsed acquisition of the quotes.
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Fantastic customer service.

Akhil from Sparklife was fantastic. He kept me in the loop from start to finish and replied to my emails and questions without delay. Sparklife we’re the only company who sent a representative to our property to assess the site and recommend the size of system. Installation was quick and efficient, no damage to roof tiles at all and the team were polite and explained everything in detail. The aftersales team so far have been absolutely great, again giving me advice and helping install monitoring apps on my phone. They have chased up my electrical supplier to change my meter to a smart meter so I’ve had no issues whatsoever. Thoroughly recommend the Sparklife team. Excited to see how the system performs.
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Great Installation

The whole process from quoting to installation was was a great experience with Sparklife. The Sparklife team were very accommodating and they also assisted with the Grid connection.

The solar system that was installed was within my budget and couldn’t be matched by any other supplier. It speaks volumes and was surprised with the quotes received by the other companies.

My only advice to Sparklife is just to be more tidy once they finish. I had to clean up some left over cable snips, worried my pet dog would find these.

Besides that, everything else went well.
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Great Result - Very Happy

Sale and quoting process was quick and easy

Installation was well coordinated and the work crew very polite and considerate.

Customer service after the installation can not be faulted.
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Great experience

Sales process was very smooth from start to finish.

Installers arrived on time as committed and finished the install within 2 days.

Very good service from Kunal and excellent service from the installation team.

I would highly recommend Sparklife Solar to anyone who wants a good quality solar system.
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Very pleased with the entire experience.

Excellent work by Akhil and the Sparklife team. Very responsive to calls and email throughout the process and were able to get the install done sooner than originally advised.

Supplier Reply:

Hi Michael,

Thank you very much for the positive review and 5-star rating.
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