Tindo Solar Reviews
4.4
Leave a review Based on 138 ratings Aus Ranking
- 5 star 38
- 4 star 82
- 3 star 12
- 2 star 4
- 1 star 2
Average Customer Review
- Value 4.16
- System Quality 4.56
- Customer Service 4.30
- Installation 4.64
Timeline
Reviewer supplied photos:
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Tindo Solar are the *only* Australian solar panel manufacturer. They are based out of Adelaide (Mawson Lakes) but have an installer network that covers the whole of Australia. Their "Karra" solar panel comes as a DC panel or an AC Solar Panel with an integrated Enphase micro inverter.
Tindo Solar Solar Reviews
Fantastic fast and efficient
Everything went smoothly the installation was fast and all my enquiries have been answered. Show additional informationGreat product, seamless installation
Sales process was very informative and helpfulQuick and professional installation. Installer was very helpful knowledgeable and friendly.
Grid connection switched on at installation and works well. Show additional information
Quality
I found Tindo helpful and professional from beginning to the end. Everything was handled on-time and without fuss. Show additional informationTindo Solar System with battery
The quoting process was fabulous. Salesperson proposed and explained the system in detail. Was absolutely pleased with the proposed system though not cheap. Wished the Solaredge inverter proposed and installed was a HD series one instead of the older SE series. Installation went well but they left a cut wire sticking out on the roof and caused a leak when rain came. Called customer service about it and problem was quickly attended to, though there is a water mark on the roof.Happy system is live now, and generating energy and saving me money. Customer service is OK (great if issue is urgent, like the roof leakage) but can be better, in particular, addressing questions that were put to them. Frustrated of not answering my questions, I decided to Google for answers and found them. Hopefully, service will be better in the future. Show additional information
Great local installer,for S.A. The whose company based close to home was very handy!
Happy with the whole process overall. Good explanation on the system & how it all operates for my particular home. All shown to me on computer,( which I wouldn't otherwise understand! Show additional informationTop quality installation from the quote to completion of the installation
System quote and installation was done very quickly - 18 days from quote to job completion. Everyone we dealt with fromTindo were professional and helpful from the very knowlegeable sales person through to the admin staff. We also received regular updates during the 18 day wait period.The installation crew were punctual, courteous and efficient, and also left their work area clean and tidy. Because we already had a smart meter the system was connected to the grid at the time of installation. The information we received regarding how well we could expect the system to work on cloudy days was correct - in fact it works even better than expected. Show additional information
Great job done by a great company
Very friendly, clear and easy to get your head around what we where purchasing.Clean, tidy, very polite.
Grid connection was done on the day of install. All sorted out by Tindo. Constantly kept in the loop. Show additional information
Top system for a difficult situation
Due to issues with shading I went for a top quality system that would degrade as little as possible over time. Tindo were honest with their data from the Desert Knowledge Centre so although I paid a bit more I'm satisfied that I will have a reliable system for many years to come. Show additional informationPrompt and efficient service! I liked the idea of supporting a local manufacturer and the micro inverter system made a lot of sense. so far so good!
Customer service was excellent and the change of meter/grid connection went to plan Show additional informationFrom start to finish the experience was great. I went with tindo as there the only panels made in Australia for Australian conditions. A bit more expensive but we'll worth the money.
Installation was a breeze the guys, very friendly and were on time and didn't leave any rubbish laying around. Matthew the sales person I spoke to couldn't have been more helpful. All in all its a 20 out of 10 for Tindo solar a very peasant experience. Show additional informationLocal product, excellent service and three weeks from quote to installarion
Quote was done at home well within a week of first contact, information was immediate and recommendations have proven to be precisely as stated.Installer came prior to the scheduled date to ensure existing wiring was appropriate to the system.The installation was completed as scheduled and the site was clean and tidy when the job was complete.
Following installation I had to wait three weeks for the energy retailer to install a smart meter (I had been told of this at the time of quote) and following this found that the solar monitoring software was showing error messages. Tindo arranged rectification within 2 working days and made follow up calls to ensure that the system was reporting correctly Show additional information
Installers were excellent, there was a hiccup with the billing process which almost made us cancel
Installation excellent, customer service from Tondo not real good. After a hiccup with the pricing,due to computer hitch,no after sales backup or is all ok now? Show additional informationTindo solar for my house.
My system was installed within 3 weeks, including the monitoring app. Show additional informationresearching Tindo and others
Tindo quoting process very helpful. Information about the product was comprehensive. Can see on-line how they are made or visit the factory. No problems with installation. Attended when they said they would. Everything went smoothly. They requested full payment before it was up and running which I didn't agree with so I told them I was holding a small % back till it was up and running and they were okay with that. Excellent easy to understand Solar Analytics who are also very helpful if you have questions. Researching Solar Quotes was extremely helpful in the lead up to my decision making. Show additional informationQuality is worth the additional investment
As a retired Engineer I undertook a lot of investigative reading before hand to ensure that I could ask the correct questions and assess the value of the PV panels on offer. I had decided that my selection would be based upon monocrystalline PV cells with Micro Inverters that would permit future expansion of the system and the latter inclusion of storage batteries when they became more cost effective and would permit auto change over to storage should mains supply fail. I then reviewed the quality of panels and roof supporting attachments as a unique system with regards to structural strength, longevity of components, warranty and service levels. From this I identified a limited number of preferred suppliers and used the opportunity to then observe systems being installed so I could directly compare quality and installation of systems. My final selection reduced to two possibilities who were very close but once I adjusted for supporting local / Australian manufacture Tindo was selected. The installation was of the highest quality and they even had the patience to put up with me hovering around them asking questions and closely observing what they were doing, even the wife was impressed with their professionalism and work ethic. The system has now been working for some 6 months with an excellent online monitoring from MyEnlighten the Enphase micro inverter manufacture. Each panel is identified for output and download into a spreadsheet. A clear day produces 82% overall efficiency which the expected result. I am very pleased with the total process which will pay for itself within the next 3 years. Show additional informationGreat Polite and Tidy Installer
During the Quote process everything was explained clearly. Taken a tour through the factory where the panels are made and assembled very informative tour. This took place before signing contract. A few extras which I knew nothing about were explained and I agreed to adding to quote. Price is higher than those seen on TV but I'm glad I paid the extra and got my panels from Tindo. Australian made and local company, After Sale service is faultless they monitor panel performance and contact you if panel performance drops. Tindo keep in contact with purchasers. To be honest the best $$$$ i have spent. When you buy Tindo panels you also get great caring after sales service. IF you want a Top Quality Product go to Tindo. When fitted workers were very polite, answered any questions, very tidy looking installation, and all packaging was removed. Installed all 18 panels by lunch time. Show additional informationLove my Tindo Panels
Tindo did not try to over sell their product. They gave me the facts and tried to be as competitive as possible with their price, and managed to come within a few hundred of the cheaper competitors, but with better warranty and quality. I have had my panels since January 2019 and love my panels, I have had great service from Tindo in the time I have had them. Show additional information
It is so refreshing to communicate with a company that is local, supports Australian workers, assembles the panels locally, uses a good team of installers and provides friendly and helpful after sales service and guarantees their product for decades. If anything goes wrong with my new solar system, I feel I am in good hands for a satisfactory resolution.
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First account was in credit. Winter will be the real test. We would not hesitate to recommend Tindo Solar to any prospective buyer. We have been impressed with after sales follow up and we are also impressed with the monitoring system which informs us of the equipment’s performance.
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The sales representative and the solar installer both arrive at promised quote / installation times and were very professional in their presentation.
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Installers were fantastic, turned on on same day as installation
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After sales service has been very good
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Very happy with the way installation occurred. All went smoothly with SA Power Networks arriving on the same day so the whole process was seamless.
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I was most impressed with all the people who came here and explained there services and gave us a quote. We just had the impression that Tindo although dearer would be easier to deal with being an all local company
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My wife and I would like to say how impressed we were by the professionalism of the salesman, the team at Tindo and the installers.
Thank you. Show additional information
Thank you. Show additional information
Why don't you return my phone calls!!!!!!!!!!
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The best thing we ever purchased our electricity bill went from $600+ down to $180 per quarter if you haven't got the best solar panels from Tindo solar your flaming mad South Australian owned at Mawson Lakes from start to finish the whole experience was fantastic every one involved from the salesman Daryl to Jarrod in the office the guys who installed the system all professional on time every thing left neat and tidy if you don't get a Tindo solar system
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Installer did not know how to connect it to the internet
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System works perfectly, installation was smooth and the sales team was super nice and caring.
After sales experience was great with the monitoring system and the customer service guys making sure i was happy with the product. Show additional information
After sales experience was great with the monitoring system and the customer service guys making sure i was happy with the product. Show additional information
I am absolutely disgusted with the after sales service from Tindo. We have a big system which is underperforming. Over half a dozen microinverters have failed, which they refuse to replace unless we pay for the electrician to do so. No monitoring system now as enecsys went into administration. Save yourself money & heartache & go with a different company. We bought our system in the first year they were open, to support the aussie market. Big mistake. Absolute garbage, esp when I'm still getting electricity bills over $1000. Taking it to consumer affairs.
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I bought from Tindo because it is a south Australian company and had heard it's service was very good. This has proved to be the case I am very happy with the system so far and intend to extend it to a battery.
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From our first visit to Tindo Solar, throughout the purchase and installation, plus follow up communications with Tindo we have had nothing but first rate experiences with them. We are very happy with the performance of our solar system which was purchased in June, and would very definitely recommend both their product and their personnel. We really appreciated the service we have received, and the fact that Tindo follow up to make sure everything is continuing to work as expected is another plus for them.
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They were very helpful and quick on getting the job done
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Tindo have been fantastic from start to finish. People need to look at the 'whole' picture when buying a system & research the price against:
1. Quality (of system & customer service)
2. Longevity of system
3. Performance (investigate this! Tindo OUT PERFORMS other products. The others use an advertising budget so people are familiar with the name)
4. Guarantee (how long will they stand behind their product?)
5. Future/Deals (Tindo offers GREAT deals, plus I can add to my system eg Battery/extra panels without any hassle)
6. Monitoring Service
Not only am I getting the BEST possible product/service for my money, I am supporting Australian made & can go to the factory to talk with the people! Show additional information
1. Quality (of system & customer service)
2. Longevity of system
3. Performance (investigate this! Tindo OUT PERFORMS other products. The others use an advertising budget so people are familiar with the name)
4. Guarantee (how long will they stand behind their product?)
5. Future/Deals (Tindo offers GREAT deals, plus I can add to my system eg Battery/extra panels without any hassle)
6. Monitoring Service
Not only am I getting the BEST possible product/service for my money, I am supporting Australian made & can go to the factory to talk with the people! Show additional information
I actually thought Tindo was one of your 3 quotes....
Very happy with the 5kw premium system with lifetime solar analytics subscription. There were cheaper systems but I am very confident in Tindo's quality. Also I found your website very useful to cut through the minefield of information so thanks Finn and thanks Vince and the Tindo team. Show additional information
Very happy with the 5kw premium system with lifetime solar analytics subscription. There were cheaper systems but I am very confident in Tindo's quality. Also I found your website very useful to cut through the minefield of information so thanks Finn and thanks Vince and the Tindo team. Show additional information
From the get go the sales person explained everything to me. We then needed to modify placement on roof which wasn't an issue at all.
The installers were fantastic and did a professional job in a timely manner. A local SA company producing quality solar panels for Australian conditions, what more could you ask for. Would not hesitate on recommending Tindo Solar to anyone contemplating the installation of a solar system. Show additional information
The installers were fantastic and did a professional job in a timely manner. A local SA company producing quality solar panels for Australian conditions, what more could you ask for. Would not hesitate on recommending Tindo Solar to anyone contemplating the installation of a solar system. Show additional information
Hi Finn; I'm unable to comment on the system as it's not going to be installed until later this month.
I opted for the Tindo 275W panels (20 of) which should give us 5.5kW. Chose them because as you know, they're made in SA, and I didn't reckon a tier 1 panel made overseas would be any better. Show additional information
I opted for the Tindo 275W panels (20 of) which should give us 5.5kW. Chose them because as you know, they're made in SA, and I didn't reckon a tier 1 panel made overseas would be any better. Show additional information
Best investment we have ever made.
Tindo have been absolutely fantastic to deal with right from the beginning of our enquiry.
Excellent service provided by everyone including the installers.
Excellent customer service as we as follow up calls.
Thank you to each and everyone at Tindo Solar. Show additional information
Tindo have been absolutely fantastic to deal with right from the beginning of our enquiry.
Excellent service provided by everyone including the installers.
Excellent customer service as we as follow up calls.
Thank you to each and everyone at Tindo Solar. Show additional information