Alliance Solar Reviews
3.0
Leave a review Based on 11 reviews
- 5 star 1
- 4 star 2
- 3 star 2
- 2 star 3
- 1 star 3
Average Customer Review
- Value 2.80
- System Quality 3.30
- Customer Service 2.09
- Installation 4.00
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Alliance Solar is a Solar Power Installation company based in and serves . Here are their reviews as submitted by visitors to SolarQuotes
Alliance Solar Solar Reviews
We had the system installed in mid 2017 and STILL are not connected to the grid.
Despite numerous calls (where you can't even talk directly with someone from Alliance Solar as they have a reception service taking the calls) and emails this is still not resolved.
They won't get back to you for ages if at all. And if someone does get back to you they have no idea what to do, can't understand what you're asking etc.
Worst service of any company I've had to deal with EVER. Show additional information
Despite numerous calls (where you can't even talk directly with someone from Alliance Solar as they have a reception service taking the calls) and emails this is still not resolved.
They won't get back to you for ages if at all. And if someone does get back to you they have no idea what to do, can't understand what you're asking etc.
Worst service of any company I've had to deal with EVER. Show additional information
All I wanted was instructions on how to reset the inverter, no luck with that, I suspect that as Alliance Solar is in Blackburn and I am in Tungamah they did not want to make a trip so just chose to ignore me.
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Terrible. Order details not passed on from sales to admin team. Installation rescheduled 3 times for various reasons, all of them concerning. No confidence that system would ever be installed and whether it would actually work, so we ended up cancelling the order. Waste of our time and energy.
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I couldn't be happier with the service rep Rhu,he was lovely, i wanted to adopt him (but that's another story lol) BUT I'm confused about whats happening about the Goverment rebate, I've rang Alliance and asked about it but unfortunately the guy was very vaigh and just didn't want to talk to me,,,i asked him to explain and he just said its all been deducted before l sighned the contract. I mentioned my Solar system is costing me $10,200, so that can't be right,and there is no mention of Government rebate on my contract. Can someone give me some information about the rebate please.
Hi Gail,
This is what SOLARQUOTES knows in regards to the VIC Solar Rebate - copy & paste the links below into your url:
https://www.solarquotes.com.au/blog/victoria-solar-rebate-update/
And you may find this of interest:
https://www.solarquotes.com.au/blog/victoria-solar-homes-scam-mb0733/
Regards,
The Team at SolarQuotes
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Hi Gail,
This is what SOLARQUOTES knows in regards to the VIC Solar Rebate - copy & paste the links below into your url:
https://www.solarquotes.com.au/blog/victoria-solar-rebate-update/
And you may find this of interest:
https://www.solarquotes.com.au/blog/victoria-solar-homes-scam-mb0733/
Regards,
The Team at SolarQuotes
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Very good
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DO NOT USE THIS COMPANY! WE HAVE PAID TOO MUCH AND THE SERVICE IS NIL!
I checked reviews and they were all fantastic?? and after purchasing, I found reviews....they were terrible.
I somehow got convinced that this system was far superior than other systems and paid a whopping $9000 for a 3kW system from a shifty salesman called Harry. He does not return calls. There was no proof of the government rebate being deducted, and I've had the panels in for 15 weeks and they are still not connected to my energy account. I have reported them to the ACCC and if you are in the same boat, I'd advise to do the same. AVOID AT ALL COSTS. Show additional information
I checked reviews and they were all fantastic?? and after purchasing, I found reviews....they were terrible.
I somehow got convinced that this system was far superior than other systems and paid a whopping $9000 for a 3kW system from a shifty salesman called Harry. He does not return calls. There was no proof of the government rebate being deducted, and I've had the panels in for 15 weeks and they are still not connected to my energy account. I have reported them to the ACCC and if you are in the same boat, I'd advise to do the same. AVOID AT ALL COSTS. Show additional information
System was installed on time and is up and running , however my energy retailer has apparently never received the necessary documentation and does not accept that we have solar. After 6 months we are still not getting any feed in payments and Alliance are just ignoring us.
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Will not reply to calls after installation. Has not made one iota of difference to our energy bills. Crap company. Do not go there
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Over the 30 months since we bought a solar system from this company, we have been without a working inverter for about 10-12 months!
Poor quality system at over inflated prices and the worst customer service on the planet!
AVOID LIKE THE PLAGUE!! Show additional information
Poor quality system at over inflated prices and the worst customer service on the planet!
AVOID LIKE THE PLAGUE!! Show additional information
Only two replies received as a result of initial enquiry.
One by email however based in Sydney which turned me off them, can't remember the other.
Got the impression from memory that neither gave a BS anyway. Show additional information
One by email however based in Sydney which turned me off them, can't remember the other.
Got the impression from memory that neither gave a BS anyway. Show additional information
I only had one company contact me about solar from your website and they took two weeks to get back to me so we went ahead with the other company.
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