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Clayton Solar and Electrical Reviews

Based on 80 reviews

  • 5 star 29
  • 4 star 51
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.52
  • System Quality
    4.53
  • Customer Service
    4.83
  • Installation
    4.83

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About Clayton Solar and Electrical, Solar Installers

Based in South Australia, Clayton Solar & Electrical was established in 2010 and although new to the Solar Quotes Website, we have been providing Solar Power Systems to Adelaide and regional parts of the state for 8 years.

Tim Clayton is a fully accredited Solar Electrician and with his team of experienced installers, he does all the Solar installations himself thus enabling him to offer further services including meter box upgrades and any other electrical work required whilst onsite. We do not subcontract our work to third parties. 

Clayton Solar & Electrical believes it is small enough to offer a personalized service, whilst big enough to have strong relationships with suppliers to offer competitive prices.

Cut out the middleman and deal directly with the electrician; speak to our friendly team today, phone 0408 844 640.

 

 

Clayton Solar and Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Excellent quality system. No pressure salesman and a very positive experience. Show additional information
It was and is a great experience in dealing with Clayton. Everything was smooth, everything happened when and how it was promised and they really wanted the experience to be positive for us.
Couldn’t recommend them more highly!
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Clayton Electrical were outstanding to deal with - very professional and did everything they said they would on time - they also have an easy going and non pressure approach which was refreshing. Show additional information
I would happily recommend Clayton Solar and Electrical based on their good value and great customer service. Examples of this include:
1. Quick response to all queries and paperwork associated with the installation.
2. Tim, the owner and installer, completed the work in 1 day as scheduled and even moved TV aerial to improve layout and reduce shading.
3. A couple of broken roof tiles promptly replaced.
4. Shane is a pleasure to deal with and no hard sales push.
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I appreciated Shane's no pressure approach and prompt reply to emails, even after normal business hours. Claytons was the only quote I received that adequately compensated for chimney shade. As a result two strings were installed rather than all 20 panels being on the main roof. 10 panels are on the main roof facing north, and the remainder are facing east on the extension, almost flat on the 2nd string. Surprisingly, the East facing panels output more than those on the main roof, especially in the afternoon. Everything was up and running on the day of installation and wifi monitoring connected. A small Adelaide business with all work carried out by the owner. Could not fault the service provided. Show additional information
We are very happy with all aspects of the service from Clayton Solar and Electrical. We would highly recommend them to anyone who is considering installing solar. Show additional information
Reliable company that delivered all that was promised and more when installing my solar panels. Most definitely recommend. Show additional information
Personalised service from the start. I really appreciated Shane's honesty when assessing the right system for my needs, and he has been very conscientious about following up after installation. He came and explained how I can monitor the system using the app, and has given me good advice. The installation team were efficient and the whole process has been smooth sailing, though I am still waiting for my provider to change my meter over. I can highly recommend Clayton Solar Company. Show additional information
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I normally do not bother with these questionnaires but I wish to take the time to say how wonderful this company was to deal with.
No hassells or harrassement from them. They kept in contact with me during the process of having the solar installed and it was a great experience.
I would have no hesitation in recommending this company if you are considering having solar installed.
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The workers were here early dismantled old system and put up new 5kw system in the day left place near and tidy. We are very happy with the whole process. System is marketed improvement on old one. Show additional information
I can highly recommend Clayton Solar for a great combination of system quality and price. Service for sales and installation were excellent and really easy to work with. Shane the sales guy is very responsive and not pushy. Show additional information
Their representative, Shane, was down to earth and able to answer all of my many questions in a straightforward manner. They also had the most competitive price from the reputable installers. Though was only a few hundred dollars in it. I gained the impression that this firm would be around for a long time if I should ever need any assistance with the system in the future Show additional information
Great experience all round would thoroughly recommend CLAYTON Solar and Electical Show additional information
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Clayton Solar and Electrical were the second people I got a quote from they did not pressure us and were polite and forth coming with all information required .
They removed the old system and fitted new one in the time said and system is working extremely well. Thanks to Tim, Paddy, and Shane the system was up and running the same day as we already had the right meter installed.
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From initial contact to after sales service they were exceptional. Customer service from Shane was second to none. Tim and Patty at install were great as well.The team at Clayton were not pushy and very knowledgeable. Glad I made the decision to go with them. Show additional information
I can’t say enough to praise Shane and the team - from first contact to install to follow up questions months later their service, knowledge and willingness to help and educate far exceeded expectations! The system is fantastic, first bill has dropped by close to $1000 in the middle of winter! (Not to mention only having it installed half way through the billing period!) Shane was amazing right from the start, not at all pushy, happy to answer my many questions and back up each and every recommendation he made. Down to earth, friendly and the ability to explain everything in simple terms. Install boys Tim Patty and Victor were on time, efficient and friendly - left everything clean and tidy on finishing and worked through cold wet weather to complete on time and have it up and running as soon as they could. Out of three quotes from highly recommended businesses I am so glad I picked Shane and his team - best price, best service and best decision! In an age where service standards are constantly disappointing these guys remain solid tradies with an old school commitment to customer service! ???? Belinda Show additional information
Shane was amazing. He didn’t push me I went with them as they offer fantastic customer service. Can’t fault anything Show additional information
System yet to be installed; was consistent with quoted install time. Show additional information
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A more difficult 2 storey house with spilt roof surfaces and steep pitch. Happy with the result. Show additional information
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From start to finish I was very impressed with the engagement and follow up from Shane, I knew very little about Solar before going through the process, I was given sound advice and kept informed every step of the way. Out of the 3 quotes I got, Clayton's were first to get in touch, had the best quality system for the cheapest price. Tim and the team showed up exactly when they said they would and worked through some trying weather conditions. My solar is up and running, I am connected to the grid so everything went really well. I can highly recommend this company for your Solar needs and I am very satisfied with the work they did. Show additional information
Very impressed with the standard of professionalism and efficiency we experienced with Clayton Electrical. Highly recommend Tim and his team. Show additional information
No hard sell. Just good, honest, friendly service and reasonable pricing. Couldn't ask for more. Show additional information
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All those quoting were excellent which made final choice difficult. Clayton Electrical carried out work as promised and effectively. Shane the sales person gave excellent service and follow up. Just waiting to be connected to the grid. Show additional information
Great all the way from quote to install. Local Aussie blokes that you can contact any time including after install. Show additional information
A very impressive team that handled the whole job very well. Salesman shane extremely helpful and kept us up to date as well as follow up on job. Show additional information
I am in the process of buying, installation will be in june, but so far Clayton Electrical have been terrific, they do not chase you or hound you but they request you to contact them with questions and when you do contact them they are quick to respond with informed options. I would label them “ Old School” they provide service! Show additional information
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Shane was very efficient to deal with. A few hours and the deal was done. Tim Clayton and his team are friendly, quick and efficient.
A job well done and the price was better than expected.
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Tim Clayton and his team were great. All aspects of the installation and what the system can provide were clear and helpful. Attention to detail with the installation was pleasing to see the end result. Show additional information
It's been a smooth transition from the quote, purchase and actual installation of the system. Friendly and knowledgeable personnel from Clayton Electrical.

Unfortunately, 6 weeks after the application to Origin was submitted (submitted March 9), our solar system is not yet operational. What happened was 1 month after Clayton Electrical submitted our application, I made a phone call to follow up our application status. No records whatsoever found in Origin. When I informed Clayton Electrical about this, they just resubmitted our application. I was informed we will be contacted of the proceedings once it's processed. Waiting game of another 30 days I was told. 6 weeks from application plus the additional 30 days to date, do the math and just hope you get connected after. If I didn't have the iniative to make the follow up call, I surely have waited longer for nothing. Very frustrating to know because now we didn't have a clue who didn't do their job properly.
I find the application procedure very unreliable and somehow very relax as you don't even get a confirmation that the application has been received and you just have to wait moving forward.
Not my first time dealing with solar as we have one installed back in Queensland but definitely our first time to experience this confusion and delay.

Supplier Reply

Hi Felix
Thank you for your positive feedback given the rather displeasing situation. I can assure you we did lodge the meter application promptly and the fault lies with the larger corporations.
It was much easier last year when SA Power Network provided the changeover but has since been put back onto the Energy Providers and no one has any accountability.
We do look forward to seeing your system up and running sooner rather than later.
Kind regards Team Clayton
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Came when they said they would, fitted system in the day, explained everything clearly only paid after everything was fitted and we were happy nice bunch of guys . Show additional information
The installers came on time nd were very efficient friendly and helpful with any questions asked Show additional information
It was a really difficult decision to choose the size of the system - a 6.6kW system would have been just adequate for our needs and was the best value for money overall, but we decided to go for the 9.9kW system so it is more than adequate for our daytime usage and hopefully we will later add a battery. For our needs, I rate the quality of the system "fantastic", but I do believe other panel brands may be a better quality than the Jinko. Show additional information
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I’m new to solar and had some trepidation about the sharks out there.
I’m happy to say, Clayton are the dolphins of the industry.
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Havent had installed yet but price was great and service has been good also. Look forward to having installed soon and seeing the benefits. Show additional information
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Clayton Electrical were fantastic from start to finish not connected to the grid yet this week hopefully so lets hope all is good in the near future and a big thanks to Solar Quotes made our choice of installer and system a lot easier. Show additional information
Highly recommended Company, very reliable and professional. Only a very good team can offer the best. Clayton Electrical is at the Top! Show additional information
From start to finish we were so impressed with Clayton Electrical. Our salesman Shane Ford looked after us throughout the whole process, providing a top quality system, with professional installation and amazing customer service. The impact to our electricity costs has been immense and we are very satisfied customers. Thank you. Show additional information
Shane Ford the salesman for Clayton Electrical was very obliging and went out of his way to help us.
We haven't had the Solarsystem installed yet, all being well that will happen in February.
I would recommend Clayton Electrical to anyone installing Solar
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