Electric Cool Geraldton Reviews
About
Electric Cool Geraldton is a Solar Power Installation business based in Geraldton WA. Here are their reviews as submitted by visitors to SolarQuotes
Reviewers report paying: $4,895 - $5,180 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Electric Cool Geraldton Reviews (13)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 5
- 4 star 7
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
01 February 2022
20 December 2021
6.6kw System
Andrew and his team from Electric Cool in Geraldton were great. The system was installed within two weeks and the installation process was hassle free.16 December 2021
Excellent
Cannot fault this company,polite salesperson who was knowledgeable and precise with any query I had.The installation was very quick with no rubbish left on site.Customer service is very good with all paperwork done to relevant authorities.Many thanks to Andrew and the Installers,well done.Inverter rating: 4/5
18 November 2021
Neat installation, great value, and system works like it should.
No pressure sales team, just good advice and support. I am very impressed with the expertise and work done by Installation team. I am glad I purchased locally.27 September 2021
Original Review on 24-01-2021:
Electric cool solar instalation
profesional quotes,plenty of options, fast instalation and great aftersales servive8 months later we asked Terence: "Are you happy with the performance of your system so far?"
yes01 July 2021
These guys are very good.
Very professional team to deal with. Did what they said they would do, turned up on time and left the place immaculate when they left.30 June 2021
Down with Carbon.
Very happy with the service and the quality job.only problem is we cannot access the performance of our system as we cannot connect to the app.
there seems to be a problem with passwords and to me the whole security thing seems overly complex and very frustrating and over the top.
so we do not know how the system is performing.
we went with Q cells and sunny boy inverter ,my reasoning was to buy the top quality as the government incentive is a one off so use the money to buy top end and hope it outlasts us.
01 April 2021
Highly recommended, 5 star all round.
Electric Cool Geraldton took us through a highly professional sales and quoting process, seamlessly followed by an equally professional installation team. Prior to the go-ahead for grid connection of our solar package size, Electric Cool Geraldton's sales representative communicated with Western Power on our behalf, keeping us up to date of all developments. When the required in-house wiring and solar panels were in place, he also organised the grid connection. Great service. Great workmanship.22 January 2021
Valid Quote, polite, good work ethics, prepared to look after you.
Quick quote, polite, installation, done promptly, polite and helpful, tidy.06 December 2020
We have ordered the install and once shed has been built it will be fitted
Still to be installed as we are still waiting for the house and shed to be built28 September 2020
Installed generally in accordance with quote
Sales: Provided follow up to my questionsInstallation: Appeared to be a disconnect between sales and installers. Safety performance was average.
Customer Service: Sales person followed up on fault issue and resolved with equipment supplier.
Inverter rating: 4/5
11 September 2020
Easy as
These guys were so easy & professional to deal with. Andrew was super friendly, helpful & knowledgeable about the systems they install. Great price too. We are loving our solar, thank you Electric Cool.If you're thinking about installing solar then hit these guys up.
Panel rating: 5/5
Inverter rating: 5/5
16 January 2019
Honest straightforward summary of what is available at what price. I chose near top of the range but tempered with price. Cyclone Seroja had caused minor damage and the Power authority turned our syst
Polite? Tidy? Punctual? After sales after cyclone was carried out free and the system was got back to pre storm efficiency without cost.Sales short accurate and easy to understand.
Andrew Aitken gave good advice on the battery and I am waiting to install battery(s) on my Hybrid Growatt battery ready system when I am advised that it is right to do so.
Panel rating: 5/5
Inverter rating: 5/5