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Electricians On Call Reviews

Based on 14 reviews

  • 5 star 3
  • 4 star 9
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.50
  • System Quality
    4.46
  • Customer Service
    4.43
  • Installation
    4.38

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About Electricians On Call, Solar Installers

Electricians On Call is a Solar Power Installation company based in Williams Landing and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

Electricians On Call Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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My Experience with Electricians On Call was great...The person I delt with who was Mark was easy to discuss my requirements with and no high pressure sales . He was informative and pleasant and did what he said he would do.the cost of the system was also of a high quality and he delivered all he promised. Communication was good and the installers where efficient and pleasant. They cleaned up after themselves and the system has been working well since the installation from my observations.
No complaints all working well...now just see how if affects my overall power bills.
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A pleasure to deal with. Answered all questions .have a large range of solar packages from good to top of range. Prompt service onsite as well as office Show additional information
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It took a while for all to respond. The 2 larger companies expected that the buyer knew close to nothing but also failed to educate properly. Only Mark Group sent someone around and whilst very experienced and knowledgeable, was also expensive. Electricians on Call was the cheapest and recommended self built systems (essentially, they were installers). Believe with a little self education with lots of reading, picking your own panels and inverters with a reasonably priced installer will be best way. Otherwise, the "mark-up" is easily 30%. Show additional information
Electricians on Call had a very professional approach and was very responsive to all my queries. They installed the system two days ahead of the originally scheduled date - on site at 7.00am and finished about 6.00pm. I had decided on a 4.6kW system comprising QCell panels combined with an SMA inverter - they do install other panels and inverters. They are accredited by the Clean Energy Council and did not try to "up/down" sell equipment or services. The system has performed admirably and I very happy with it's performance. Follow up from Electricians on Call prior to, and post installation, was second to none. The workmanship was professional and I would have no hesitation in recommending them for a solar system. Show additional information
Small electrical company (3 people) selling and installing top equipment around $1500 under the bigger guys. Inspector told us he was a quality electrician. Customer service and follow up was much more than expected.
CitiSolar could not be recommended. Very pushy, no professional selling process, poor documentation, but were friendly enough. Two other companies who quoted on the same Q Cell panels and SMS inverter both tried to tell me that the panels from my installer had to be brought into Australia as seconds and that Q Cells Australia would not provide a warranty. This proved false with Q Cells confirming that my system was provided by them.
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I would recommend the installer, he was efficient, polite and reasonable in his attitude. On the day of installation I put him under a tight time line as I had to go to work. He fulfilled the installation within the given time. Well done. Show additional information
Mark and his team were most professional, excellent in their communication, and quick to respond to any queries once the installation had been completed. Our 5 Kw, micro-inverter system is now up and running perfectly - we are just 'sucking that power from the sun'!

Their punctuality, care to detail and no-nonsense approach gave us huge confidence and confirmed we made the right decision in choosing 'Electricians on Call'.
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A decent tradesman who worked to a tight time line on the day of installation, as I had a mid afternoon appointment . I believe Mark to be a reputable person who will honour his word and would not hesitate to recommend him to others. Show additional information
I found Mark Solar to be slow to respond and after missing out on the job left quite a rude, blunt text message. I WOULD NOT recommended this company to anyone. Gryphon Solar I found to be misleading with their information and would urge caution if usIing Gryphon Solar. I would like to complement you on an excellent service and a very big Thank You. Regards Rob Hobson

Supplier Reply

Hi Rob,
It is always great to get feedback, particularly when it is as positive as your experience was. We strive every day to ensure our customers have a good service experience and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us. It really means a lot to our entire team.

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Very easy company to deal with no frills cut the B/S. great service we had the complete job installed, inspected and hooked onto the grid in 3 weeks to the day . very happy

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