Energy Buster Reviews

Based on 24 ratings Aus Ranking

  • 5 star 7
  • 4 star 17
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.25
  • System Quality
    4.87
  • Customer Service
    4.42
  • Installation
    4.70

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About Energy Buster, Solar Installers

Energy Buster
Silver Partner
Energy Buster is a SolarQuotes Client (what does this mean?)
ABN: 21 604 401 103  ABN active since 25 Feb 2015 | Sustainable Savings Pty. Ltd.
verified
ACN: 604 401 103  ACN active since 24 Feb 2015 | Sustainable Savings Pty. Ltd.
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: BLD 276717 Sustainable Savings Pty. Ltd. 
verified

Estimated pricing for system: $5,000 - $7,000 depending on hardware choice ( how is this calculated? )

Energy Buster is a brand of Sustainable Savings ABN: 21 604 401 103. Founded in 2015, Sustainable Savings are a team of engineers who specialise in designing holistic energy solutions for homes, small and large businesses. Solar is one of the key elements of an Energy Buster solution, but not the only one. A number of other elements, when combined with solar, provides the “best practice” approach resulting the the optimal solution.

Energy Buster Solar Reviews

Fast/Professional Installers, Aesthetically pleasing.

The sales process was good, they came out to site as expected and totally investicated/understand our power needs.
They were the first company to size the systems to our total needs, so im confident in the systems capablilty.
I was very impressed with the installers, and everything went smoothly, the install was originally scheduled to be longer than 1 day, but they stayed longer than expected and finished it earlier.
Can't really comment on customer service yet.
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Comprehensive advice; well executed solution.

The installer was helpful, friendly and knowledgeable.
Whilst there were a few challenges which meant I had to remove the previous system, they assisted in managing the increased costs down to minimise the negative impact on me.
Installers were friendly, professional and extremely tidy.
N.B. The system was 16kW, but entered as 20kW as there is no 16kW option listed.
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1st contact was good, installers were excellent, Customer service very difficult

1st contact with sales was good he understood what I wanted and came up with a plan to achieve desired result.
The installation was excellent installers were tidy and respectfull and fussy with the finish of the job
customer service another question, original plans to power supplier submitted incorrectly causing delay while resubmitted, when it came to paying account only option to pay was by EFT which I had not been advised and had put money into credit card as deposit had been taken by this method I was surprised to find I was unable to pay this way for final account. I have finally resorted to taking out cash and will pay account that way as my options have been limited
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Everything went very smoothly.

Sales & quoting was good, however there was a bit of pressure to sign up on the spot in the way of a $1,000 discount. Luckily I knew prices and this was a genuine discount.
Installation was good. Happened when they said it would and kept me informed. Their team leader was fantastic.
Grid connection was all done. I really didn't have to do a thing.
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Quality system at a great price

The salesman was knowledgeable and got back to me the next day with the quote
The installation was fast,efficient and looks great
Not connected to the grid yet,SAPN are holding the process.
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fit for purpose

Simple, informative, not pushy. Installed quickly, quietly and efficiently with support after. Show additional information

all round great experience

very good service all round, good price and quality system and helped explain any queries and answers provided to all questions.
Appear to be very knowlegable when it comes to solar power.
Install and info provided on time. Assisted with grid connection too.
Would use Energy busters again.
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Great System, Great Service, Great Price

Professional service from the get go. Very knowledgeable sales consultant, not pushy, simply wants to provide the best system for your needs. Installation team came much earlier than expected, friendly service with super tidy installation. Customer service after the install has also been prompt and professional. 320W Sunpower panels and Fronius 5kW Inverter with Smart Meter - 6.4kW. Would highly recommend them !! Show additional information

Quality system, great service.

System was installed earlier than expected
Good quality work & no mess left on roof or ground
System installed in time promised
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Fantastic solar system

We are extremely happy with the solar system that energy busters supplied and installed for us. The sales team were fantastic, incredibly knowledgeable making everything easy to understand. The install team were very professional and polite, did a great job installing the system and making the whole process hassle free ! We highly recommend Matt and his team at Energy busters for a good quality solar system at affordable prices and top notch customer service. Show additional information

Professional installation neat tidy and efficiently set up and running.

Energy Buster, salesman was knowledgeable polite not pushy, Installers were prompt, neat tidy work walked us through exactly what they were going to do updated at each stage of the installation and provided good details how the system works upon completion. Had a follow up email from head office checking on progress on day 1, and if we were satisfied with the installation and fixed some minor admin problem with in the hour. 10kw 32 x 320w Sunpower panels with Fronius Primo inverter. Show additional information
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The website was invaluable to allow us to educate us on what is involved with solar panels, inverters and providing enough technical data in laymen’s terms to help with final decision. The responses from provided installers was quick and the only reason we chose another installer ( although it was close) was that they use and recommend Sunpower panels and in the end we were happy to pay a bit extra for the 25 year product and performance guarantee. Show additional information
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The salesperson was very good, however he was from the commercial part of the business and only temporarily assisting. The after sales service has been disappointing (a few mistakes made and slow to contact me) but we are now booked for install (for the second time) so hopefully no more issues arise. Show additional information
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Fantastic service from the sales and installation team. Would recommend. Show additional information
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Great overall experience.
No pressure but informative sales information, professional installation team, supply of quality equipment and good post sales follow-up.
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I wanted to be able to monitor the whole system - production, export and household use. So that we could really do our best to maximise use of the solar element. So an ABB B21 smart meter was included. I can now get some of the info but not yet all. AGL (whose smart meter is also on our wall) are very unhelpful in this regard and I am left waiting for the finalising of the ABB app at some time in the future and hoping that will supply the info I want.
Any info you have on the coming ABB app would be gratefully received!
Mike Carter0417872504
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The company rep seems to know his stuff, was friendly and answered all my questions to my satisfaction. He also provided a very detailed report on capital cost and estimated savings on energy cost. Show additional information
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