Energy Buster Reviews

Based on 53 ratings Aus Ranking

  • 5 star 19
  • 4 star 33
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Energy Buster, Solar Installers

Energy Buster
Gold Partner
Energy Buster is a SolarQuotes Client (what does this mean?)
ABN: 21 604 401 103  ABN active since 25 Feb 2015 | Sustainable Savings Pty. Ltd.
ACN: 604 401 103  ACN active since 24 Feb 2015 | Sustainable Savings Pty. Ltd.
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: BLD 276717 Sustainable Savings Pty. Ltd. 

Reviewers report paying: $4,000 - $7,250 for depending on hardware choice and installation difficulty ( how is this calculated? )

Energy Buster is a brand of Sustainable Savings ABN: 21 604 401 103. Founded in 2015, Sustainable Savings are a team of engineers who specialise in designing holistic energy solutions for homes, small and large businesses. Solar is one of the key elements of an Energy Buster solution, but not the only one. A number of other elements, when combined with solar, provides the “best practice” approach resulting the the optimal solution.

Energy Buster Solar Reviews

Far too Easy for such an outcome

The quote was clear and explained.

Installers were polite and the panels look good

The connection was little work from ourselves and then the bill came in and the electricity bill was zero.

Happy Days
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Review of Solar System installer

Very happy with the customer service, sales rep came out to my home to view the roof and provide different options available depending on what type of system i was looking for. Answered all my questions and stepped me through the complete process from the quote to the install.
Install team arrived on time, gave me updates during the install and managed to finish the install quicker than they said it would normally take.
All the communication with SA Power Network and with my energy provider to change my meter was taken care of by Energy Buster, so all i had to do was be their for the install.
Would not hesitate to recommend them.
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Great installers

Thought quote was from solar quotes
Was happy with the efficiency and ability of the installers.
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Fantastic system, great service

Rimu was very knowledgeable and answered all questions with no jargon or aggressive sales tactics.

Install was on time, neat and the installers were polite and cleaned up well.

System has been up for 9 months. Working flawlessly. Monitoring software useful for analytics of consumption and export. System outputs 8KW in good sun and a lot less in winter. Yet to have a summer. ROI will be about 5 years.
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Professional installation

Helpful sales person. Installation was very good but couldn't divide panels to face Northwest as well because roof construction, installer wasn't aware of this when he arrived so all panels installed to face northeast. Arrived on time and did a professional job. Organised connection to grid. Show additional information

straight forward problems.

The quoting and sales information was first class no problems and understanding with plenty of follow up. The installers were friendly polite and seemed very professional they also tidied up after they finished. We are very happy with the the whole process. No problems. Show additional information

Seamless process from start to finish

Rimu was always courteous and punctual. He explained clearly the savings we would make and we were able to negotiate the final price. We had our panels (30) installed in one day at the end of April 2020. Our bills have gone from $1400-$1700 down to $500 per quarter and we haven't even had a Summer season using the panels yet. We are absolutely thrilled with the savings and should pay the panels off in 2.5 years. Show additional information

Overall simple and good value solar

- Salesman Rimu was prompt, courteous and had plenty of product knowledge

- Process of purchasing and arranging the install was simple

- Contracted installers left a little to be desired

- Solar system is working very well now, overall I'm very happy
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Smooth Process

The "step by step" sales/quoting process was very easy - a couple of errors made by me on the electronic forms were sorted without any undue stress.
The installation was performed in a, competent, friendly manner, with advice and manual demonstration of equipment installed.
The grid connection (organised by the supplier) happened in the same week as the installation so all was up and running without any real delay.
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5 Star Service

EnergyBuster came to our home to explain the products, process and to quote which no-one else would do - they looked after everything and the whole process was very quick. We received excellent customer service throughout the whole process from quoting through to installation plus after sales care. We would highly recommend EnergyBuster if you are considering going solar. Show additional information

Great company, seamless process

Extremely happy with the process. Initial contact was excellent, asked many questions to tailor a system to our needs.
Spent time answering our questions and took follow calls to answer additional questions.
Installers were great and overall happy with the system.
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Well presented

Sales quote was well presented, staff all polite, tidy in dress, presentation and attitude. No hidden issues or problems. Fronius seem to have some internet problems at varying times. App works MOST of the time. Show additional information

Solar panel installation

We recently had our solar system installed by energy busters. We were impressed with Ian’s professionalism.He was patient and answered all the questions to our satisfaction. The installers were courteous and very efficient. The whole experience was was very pleasant and we would be happy to recommend them to our friends.
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Outstanding throughout!

Couldn't be happier with the entire process from quote to installation.
Ian jones came out to quote for our system and was impressive with the info he provided on the systems available, the differences in the various panels and inverters available and what can and can't go wrong with each brand.
There were no pushy or pressure tactics in his presentation.

The whole experience with Ian was what swayed us to go with Energy Buster because this company was the only one that actually took the time to explain everything out of 4 quotes I received.
All communication was prompt and efficient from start to finish. The installers were professional and quick and also helpful in explaining how the system works from a technical perspective.
I highly recommend Energy Buster.

Not the cheapest out there but you get what you pay for and quality is certainly an important factor.
A company that will not sell you anything cheap and nasty tells you a lot about them and their ethos in providing a service that will reflect quality in the product and the company.
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solar upgrade

good clear quoting process.
Good communication and workmanship during installation. tradies were great
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Good experience from start to finish

Quality installation, the guys where punctual, polite and informative! The install was done quickly and cleanly. Would recommend Energy Buster they kept us informed and up to date throughout the whole process! Show additional information

Fantastic Energy Busters

We found the approach of Energy Busters suited us best. They were very quick to respond, with quick facts and qualifying questions and arranged for a sales representative to visit our house to discuss further. The visit was very friendly and professional - Ian wasn't pushy and was very happy to work with us to find something that suited our needs, along with providing good advice to assist.

The installation process was great, they two lads were very engaged in task and i could tell they cared about the job at hand and took pride in their work. It did rain on the day and i was a little disappointed that they couldn't finish the job, but to their credit they were back at 0800am the next morning to squeeze us in and get it done.

The customer service and follow up was fantastic from beginning to end, including grid connection and support.
We looked long and hard before deciding and we are very happy with our decisions.
Solar Quotes was a great help too.
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Energy buster review

They came out to site first before giving a quote, which was great, actually looked at my roof and not just a screen grab from satellite imagery.

They use contractors for the installation, however this was not a problem, they did a good job and changed the plan to accommodate structures on my roof and removed my TV aerial as I did not want it up there anymore, which meant the panels could be placed in a better position.

Overall quite happy, it was an easy process and they stayed in contact throughout the operation. I chose sunpower and fronius in the end, and they are some sexy looking panels
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Easy Process

Ian was the first to contact me, made the effort to come out and speak to me. The two installers were quick, efficient, polite and ran through the set-up on my phone with me.
Very pleased.
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Excellent Company to deal with

Sales/quoting process was excellent.
Installation went well except for an accident which was dealt with to customer's satisfaction.
Excellent after installation service in programming inverter.
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Comprehensive advice; well executed solution.

The installer was helpful, friendly and knowledgeable.
Whilst there were a few challenges which meant I had to remove the previous system, they assisted in managing the increased costs down to minimise the negative impact on me.
Installers were friendly, professional and extremely tidy.
N.B. The system was 16kW, but entered as 20kW as there is no 16kW option listed.
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1st contact was good, installers were excellent, Customer service very difficult

1st contact with sales was good he understood what I wanted and came up with a plan to achieve desired result.
The installation was excellent installers were tidy and respectful and fussy with the finish of the job customer service another question, original plans to power supplier submitted incorrectly causing delay while resubmitted, when it came to paying account only option to pay was by EFT which I had not been advised and had put money into credit card as deposit had been taken by this method I was surprised to find I was unable to pay this way for final account. I have finally resorted to taking out cash and will pay account that way as my options have been limited
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Reliable with good follow up

Generally the service was excellent. There was good communication and follow up before and after the installation and the sales person and office staff were polite. The installers kept the site clean and were polite. Show additional information

Quality system at a great price

The salesman was knowledgeable and got back to me the next day with the quote
The installation was fast,efficient and looks great
Not connected to the grid yet, SAPN are holding the process.
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Excellent experience!

I was thoroughly pleased with all aspects of Energy Buster. The sales team (Ian Jones) were very informative and patient without any sales pressure, and certainly willing to be competitive with their quote. This was especially satisfying given that I had decided to use the flagship Sunpower panels.
From there everything was seamlessly arranged from grid connection, meter upgrade and then to installation without delay.
The installer, Matt, and his coworkers were incredibly delightful on the day leaving a beautiful finish and a tidy home. They informed us of their progress during the day including a change to the original setup in order to maximise both the system performance as well as aesthetics.
All in all I am happy to highly recommend Energy Buster.
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Good communication

Installation went after amending panel location and pattern. Easy to work with. Show additional information

Great experience

Friendly sales person visited in person after hours and took time to understand our needs and answer all of our questions.
Installers were easy to communicate with and did a very professional job over 2 days, starting early and finishing late to complete on time even with a last minute recommendation and change to our inverter to make sure we achieved the best results. No mess left behind.
Paperwork with SAPN and Origin was taken care of for us.
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Great value, professional installation!

They were the only company that actually visited my place to talk me through what they could offer for my budget. I was after a budget system without bells & whistles and they completely exceeded my expectations in terms of system size. They were fantastic to deal with, managed to find a solution for problems along the way and their installers did a very neat and professional job - extremely happy with what I got! Show additional information

very professional sales person and great communication and follow up

Rimu from the sales team explained everything solar in a professional and easy to understand manner , install date and team on time and also very helpful and friendly - very neat tidy workmanship ( installed inverter inside carport so no sun exposure at all )- running on max kw for system on good day - already have first credit back on power bill ! Show additional information

Good Knowledge

The sales person knew what he was talking about which made decision making and the rest easy Show additional information
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Good but could have been better

The quoting process was all well and quick. The communication during installation could have been better. Customer service was good except that I had to do a lot of follow ups but in the end all went quiet well. Show additional information
The installation was quick and the system has been working great since day one. The software is very informative and when out and about I can always check on the performance. Show additional information

Fast/Professional Installers, Aesthetically pleasing.

The sales process was good, they came out to site as expected and totally investicated/understand our power needs.
They were the first company to size the systems to our total needs, so im confident in the systems capablilty.
I was very impressed with the installers, and everything went smoothly, the install was originally scheduled to be longer than 1 day, but they stayed longer than expected and finished it earlier.
Can't really comment on customer service yet.
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Everything went very smoothly.

Sales & quoting was good, however there was a bit of pressure to sign up on the spot in the way of a $1,000 discount. Luckily I knew prices and this was a genuine discount.
Installation was good. Happened when they said it would and kept me informed. Their team leader was fantastic.
Grid connection was all done. I really didn't have to do a thing.
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fit for purpose

Simple, informative, not pushy. Installed quickly, quietly and efficiently with support after. Show additional information

all round great experience

very good service all round, good price and quality system and helped explain any queries and answers provided to all questions.
Appear to be very knowlegable when it comes to solar power.
Install and info provided on time. Assisted with grid connection too.
Would use Energy busters again.
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Great System, Great Service, Great Price

Professional service from the get go. Very knowledgeable sales consultant, not pushy, simply wants to provide the best system for your needs. Installation team came much earlier than expected, friendly service with super tidy installation. Customer service after the install has also been prompt and professional. 320W Sunpower panels and Fronius 5kW Inverter with Smart Meter - 6.4kW. Would highly recommend them !! Show additional information

Quality system, great service.

System was installed earlier than expected
Good quality work & no mess left on roof or ground
System installed in time promised
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Fantastic solar system

We are extremely happy with the solar system that energy busters supplied and installed for us. The sales team were fantastic, incredibly knowledgeable making everything easy to understand. The install team were very professional and polite, did a great job installing the system and making the whole process hassle free ! We highly recommend Matt and his team at Energy busters for a good quality solar system at affordable prices and top notch customer service. Show additional information

Professional installation neat tidy and efficiently set up and running.

Energy Buster, salesman was knowledgeable polite not pushy, Installers were prompt, neat tidy work walked us through exactly what they were going to do updated at each stage of the installation and provided good details how the system works upon completion. Had a follow up email from head office checking on progress on day 1, and if we were satisfied with the installation and fixed some minor admin problem with in the hour. 10kw 32 x 320w Sunpower panels with Fronius Primo inverter. Show additional information
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The website was invaluable to allow us to educate us on what is involved with solar panels, inverters and providing enough technical data in laymen’s terms to help with final decision. The responses from provided installers was quick and the only reason we chose another installer ( although it was close) was that they use and recommend Sunpower panels and in the end we were happy to pay a bit extra for the 25 year product and performance guarantee. Show additional information
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The salesperson was very good, however he was from the commercial part of the business and only temporarily assisting. The after sales service has been disappointing (a few mistakes made and slow to contact me) but we are now booked for install (for the second time) so hopefully no more issues arise. Show additional information
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Fantastic service from the sales and installation team. Would recommend. Show additional information
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