JFK Electrical Solar and Air

JFK Electrical Solar and Air Reviews

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92% 0%
4.9

Based on 76 ratings

About

JFK Electrical Solar & Air are a locally owned family business in Mandurah. Our professional in-house team are passionate about designing, supplying and installing quality customised solar solutions tailored to your individual needs.


Our top priorities include customer satisfaction and providing quality service and products!

It is fundamental to JFK Solar that we only use reputable manufactures and suppliers, who will be around to honour warranties should the need ever arise. This plays a key role in maximising the return on your investment and ensuring peace of mind when installing a solar power system.

We pride ourselves on our honest and trusted reputation and worked hard to build within the community.

When you install a solar system for your home or business, we understand that it’s a
long-term asset investment with a required favourable return. We are here to make each step of that process as easy as possible, helping you avoid the pitfalls of substandard products and installations. 
 
Your satisfaction fuels our success.

The business has been trading since July 2017 as a sole trader ABN 60 984 797 193, and from November 2023 under a Company structure ABN 33 672 766 139.

Reviewers report paying: $4,090 - $5,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

JFK Electrical Solar and Air Reviews (76)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.8/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 56
  • 4 star 20
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Very happy with the installer

I gotta say that the first phone contact was a bit grumpy, though still friendly and helpful (some people are just like that, can't expect everyone to have sun shining from all their orifices, possibly also a bad day). I also had 3 other quotes in and JFK was best in both the price for the components I wanted (some didn't even have or list them) and in the lead time. Decided to go with JFK and wasn't disappointed. All following contact was very good, the installers friendly, quick, and clean. And from what I can tell with my layman's eyes, the installation was done well, too. Highly recommend!
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Fantastic Installer

JFK Solar and Electrical were well prepared and managed from start to finish. They kept me informed every step of the process and were readily available and knowledgeable in providing me information and guidance. Their installation team were well supervised, neat and efficient having the system up and running within the timeframe discussed
Highly recommend.
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From quote to install in a week

Solar quotes made this process so easy. It was great getting proper Solar quotes with technical explanations on what would suit our lifestyle. After Solar Hearts dreadful sales pitch it was a breath of fresh air. JFK came in $1700 cheaper than the top quote and were a dream to deal with. Workmanship was first class and the team were very experienced and thorough. I had two hick ups which I will comment for people and future installations. I was on a Synergy Business plan which meant I had to change back to residential to get on the Debs scheme - which I had no idea about and to do that Synergy came an installed a new smart metre without my knowledge or consent and then threatened to charge me for th privilege next bill cycle as I cancelled my business plan. We had to redo the Solar application because of this which was taken care by JFK. Also you need to locate spare tiles, which I had to find at recycled tiles yards as they don't make mine anymore and I only had 24hr notice to get them. Just a few hidden hick ups and we were back on track. Thanks everyone involved.
Panel rating: 5/5
Inverter rating: 5/5
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Great local company. Prompt reasonable quote for quality goods which other companies could not match or beat!

Quoting from this local company was straightforward with detail and recommendations of where the panels would go.
The install guys (Chris and team) were friendly, knowledgeable and left site clean and tidy.
The process from changing from our old meter to the new meter and all communication was taken care of on our behalf.
I seriously cannot fault any part of the process from beginning to end.
Happy also to see the benefits in our bills already.

Panel rating: 5/5
Inverter rating: 5/5
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Top Job

Great Local company and easy to deal with, installation boys did a great job
Inverter rating: 5/5
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Impressive all round

The contact person was very helpful and worked hard to meet my needs. He advised me what combinations of equipment would be compatible and would work with a 3 phase system. While two firms gave this advice, another did not and that would have resulted in incompatibility with a 3 phase system. In addition, the person made sure I would have enough solar panels to run a house dependent on electricity, including during most power outages. One firm was quoting a system of solar panels well below my needs.
The office staff were very helpful and effective.

The installation was excellent with everyone being polite, punctual and pleasant. The senior installer was very helpful, discussed changes in advance and was very willing to educate. All the work was neat and tidy with no mess left behind.

All the paper-work required by the local power generator was promptly completed. The system was commissioned and connected to the grid after the installation.

Inverter rating: 5/5
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Super simple and easy

Easy online quote system. Installed and setup Super quick. They handled everything with western Power in your behalf
Panel rating: 4/5
Inverter rating: 4/5
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Great service, very professional and only 2 week wait from purchase to installation

The quote was the best system for the best price
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Original Review on 26-12-2022:

Great Installation and Service

Installation was very professionally handled over two days. The sales staff were always helpful with our questions during selection of the system and afterwards when we wanted to check on subsequent actions. all arrangements with the electricity provider were handled without any action from us and we are just awaiting installation of a new meter. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 5/5

10 months later we asked Joe: "Are you happy with the performance of your system so far?"

Yes, Our power bills have been shrinking remarkably
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JFK - Solar System Uninstall and Install - Rockingham, WA

The quotes were provided by email using technology such as Google maps for overview of the house and the proposed layout of the panels. The quote was as very competitive and the quality was very good.
Communications was clear and very polite with updated quotes provided once we had decided exactly what we wanted. The quote was accepted via email and the approvals and arrangement for the deinstall and install was all conducted within a week.
The team were extremely polite, punctual and cleaned up including the uninstalled old system. The customer service was fantastic and the whole experience I would rate the the best I have experienced with tradies for some time. All grid connections were arranged with minimal requirements required for us in the process. All in all fantastic service from the team at JFK Solar and Electrical.

Panel rating: 5/5
Inverter rating: 5/5
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Wonderful local to do business with in Mandurah area. Price & service great

JFK were the first to quote. Good price and well known products. Updated us regularly on all the steps during approvals and installation process. Easy fast installation. They allerted me to an issue with the monitoring a couple of weeks after installation, System required a reset and all is working fine now.

Loving the monitoring of solar panel production which shows S/P production, total Kw load, amount being used or sold to the grid.

Inverter rating: 5/5
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Original Review on 13-05-2022:

Fantastic established business

The sales/quoting process was done by the owner of the business and John was an absolute pleasure to deal with and was the main reason we chose JFK.

The installation process was relatively seemless. There was a couple of small glitches but these were dealt with promptly by two sensational young fellows who both had fantastic customer service skills. We were thoroughly impressed by these fellows and very happy with the end result of the installation.

The customer service levels from all staff was very impressive. We didn’t have to lift a finger. Their office staff arranged everything to do with permissions, warranty certificates and grid connections. Fantastic.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

11 months later we asked Sue: "Are you happy with the performance of your system so far?"

We are very happy with our system and the advice we received from Solarquotes.

We are really upset though with our wonderful government who have decreased the feedback tariffs to such an extent that we are still receiving reasonably high power bills. The reasons we installed solar was for environmental reasons and to reduce our bills.
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Stress free installation.

We have no complaints with using JFK. Stress free from start to finish.
Inverter rating: 4/5
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Efficient and easy to deal with

Once i made my decision to go with JFK the process to have the installation carried out was pretty fast and effortless. On the day of the install the Team were in and out within half a day and were polite at all times when here. The senior Tech seemed right up to speed with the system being installed and was able to answer any questions i threw at him straight away.
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Fantastic installers

I cannot rate JFK highly enough, their sales people were knowledgable, listened to our needs and developed a system that was perfect for location / Requirements.

Installation was a breeze. They were even very particular about ensuring the cosmetics of the panel looked sysmetrical.

The JFK guys even helped bring a heap of shopping in for the wife! Gold star to the guys. You don’t usually find customer service like that anymore.

Post install the customer service has also been fantastic.

Panel rating: 5/5
Inverter rating: 5/5
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DT's review

Once the quote was accepted the installation was promt . Site was left clean and tidy although a small area of lawn took a bit of a hit but has since grown back . Grid connection was all looked after by supplier, a couple of minor questions were answered easily and the young guy in charge of the install knew his stuff . Waiting now for the first 60 day account see how it’s all going.
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JFK are amazing

JFK were amazing.
John actually listened to what we were after.
He made suggestions, and helped us get the system that was right for us.
All of the installation staff were efficient, polite, cleaned up after themselves.
Fantastic all round.
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JFK Review

Knowledge that solar hardware and installer workmanship were endorsed by Solarquotes was key to selection of JFK Electrical as we personally have zero experience in these areas.
Subsequently the installation proceeded quickly and professionally, the system is performing to quoted expectations, so we are delighted with the outcome.
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Easy process from enquiry through to installation. Left work areas clean after finishing. Supervisor comes at completion to check installation. Great after sales service also.

Overall process much easier than thought it would be. Fantastic installers. Punctual, very tidy. Great customer service. They organised all aspects including grid connection with Synergy.
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A good team of installers who are all local and recommended by other clients

Quoting online detailed diagrams/photos and phone queries answered well.
Solar panels team fitted to tile and metal roof areas.
The synergy WA grid connection was all done by the contractor - took a couple of days to get new meter and control set up without needing the NBN to allow for all new installations in metro area.

Panel rating: 4/5
Inverter rating: 4/5
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Excellent

Thank you! You are a very professional company to deal with. Thank you to all your team and office of the way you conducted installing my air conditioning. It must’ve been a difficult job to install. My house was built many years ago.
Your guys where very careful and have their clients in mind.
I must say not many companies work the way you do. They need to take a page out of your book.
Thank you very much once again.
Linda

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Hassle free installation

Friendly professional service throughout

Provided options during the quoting process
Kept updated with installation date with delays due to inverter arrival and weather

Arrived on time, Installed system in around 5-6 hours dodging rain along the way, friendly guys helped set up app on phone.
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Faultless

John assessed my home and position with the sun and made a recommendation best for our family use. I had questions which he clearly explained. I received 3 quotes for varying need and quality and was pleased with the communication from the team once i accepted the quote. Install was professional, well communicated and the gentlemen on site were polite. My follow up questions have been answered well and with the same clarity and professionalism all along. If i had a friend or family wanting solar - i would not hesitate to recommend John and Shane and the team
Inverter rating: 5/5
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Excellent service

John the owner came out to meet me and explained the whole process. The installation lads where very polite, punctual and very tidy. Explained everything and helped us with grid connection.
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Great installation

1 Quoting process was excellent, with three written quotations fully explained with choice of panels and inverters and diagram of solar panels position on roof.

2 The installation process was very well organised from start until the end of the job, with the crew being very polite and tidy.

3 The team lead electrician took the time to run threw the end process of the job asking if I had any questions of the installation of the job. Connection to the grid was fully organised by the company and a full run down of the inverter was explained

Inverter rating: 5/5
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Great Service, Great Installation

JFK Electrical Solar and Air were magnificent, they were great with communication, they did everything for the install and though we were scheduled for another date they had a cancellation and from the phone call in the morning to installation was literally just hours. The team were friendly, communicative and efficient, totally the best service I've received in a long time.
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Great Solar Company

John and his team were very prompt and professional with the sales and quoting process.

Installers were punctual and gave the young lady owner answers and help with her queries on operation of the system.

John was very helpful and attended the site with advice on upgrading existing cables to house and shed.

As a result of the great service given by John and team we also purchased an iStore HWS at a competitive price.

So don't delay give them a call.!!!
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Truly awesome, professional and prompt service!

John responded within a day to our quote request. He answered every question I threw at him - whether via email or txt - quickly and happily, and also came out to meet us, and see our property , to ensure we were happy with the system, and that HE was happy that the selected system was correct for what we were trying to achieve on our 6 acre little farm, and that it would ‘do what we expected’…

The installation date he provided was on time, and so much care was taken with ensuring every one of our 28panels was in perfect condition, and there was not one bit of mess or evidence that the team had even been on site! - absolute attention to every detail and John definitely has pride in his workmanship and his team.

The system, connection to our Western Power metre box, applications to the relevant utility department etc, were all handed by John - we literally had nothing at all to follow up ourselves!

Without an ounce of hesitation we would recommend John and his team for anyone looking to install Solar in the Mandurah and Peel region , and on farmlet’s such as ours with bigger solar system needs.
Thanks again John - you made the whole process stressless for us.

Suz n Steve in north Dandalup

Inverter rating: 5/5
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Original Review on 30-03-2021:

Professional and competent installer

John Kennedy gave me confidence that his company was solid. No high pressure sales effort.
the installers were very good especially Isaac and Ross. I am happy with the result and confident of their after sales efforts.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 3/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Malachy: "Are you happy with the performance of your system so far?"

System is performing very. well, no problems. There was a slight problem of a broken tile during installation but it was fixed within a couple of hours after notification - returned the next day (a Saturday) to ensure that the roblem was solved. Very good service and very professional tradesmen. Very satisfied.
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Excellent Customer Service

John from JFK was helpful with all regards to the installation including organising the application with Synergy, scheduling an appropriate time and going the extra mile to make the unforeseen circumstances resolved.
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Highly recommended!

We had JFK recommended to us by a friend.
We were so happy with the service and the efficiency from beggining to end. They made everything so simple and easy.
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10/10 Highly Recommend!

JFK Electrical, Solar & Air installed our new solar system with smart meter.

From start to finish John and his team have been polite, honest and professional.

John was very knowledgeable and was not pushy in anyway, he was happy to go over the proposal and answer all questions we had. Once providing the documentation needed JFK handled everything from applications to installation.

The crew that installed on the day were very polite and informative, they respected our property and everything was cleaned and removed for them to dispose and recycle of correctly.

We also had a Smart Meter installed, the team made sure that all was up and running on my phone and and explained how to correctly read the information displayed.

I highly recommend JFK based on their outstanding customer service and the professional installation and after sales service that we received.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 10-03-2021:

Excellent experience

Our experience with John from the outset was excellent, he explained to us all about solar, what the benefits were and gave us options from a cheap through to the most expensive options. We were surprised how inexpensive solar was and are kicking ourselves we did not do it earlier. The communication between John his workers with ourselves was excellent, When it was installed his staff were friendly and helpful, all in all it was a pleasant experience. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Annette: "Are you happy with the performance of your system so far?"

Beyond expectations
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Very professional and with great “Old School” attitude and service.

Having used SolarQuotes.com on a neighbour’s recommendation we received very quick responses from the three recommended companies - all phoned, e mailed and submitted quotes.
All were very impressive, friendly and competitive .

John from JFK Electrical Solar and Air visited and discussed the options quoted and answered queries and offered advice freely without trying to push the sale. He suggested taking some daily readings of the meter at various times to give an indication of usage. This assisted and reaffirmed our situation and confirming panel placings and system choice.
Always clear that he was available at any time to offer further advice and answer any queries.

Organisation and the paper work for the electricity provider and upgrading of the meter was slick and stress free .

The installation by his team was very impressive as they were polite, organised and clearly aware of attention to detail and good workmanship. Left the site very tidy and a pleasure to deal with all round.
We now just have a few changes to make in our routines and peak electricity usage but am very confident that we have the best system suited to us and am sure the back up service and follow ups will be as good as the sales and installation.
Overall a very happy and satisfying feeling!
More than 5 star recommendation to any future customers.
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Taylia

Yes they did everything including installing the app on my phone to monitor the money we are making each day.
Panel rating: 5/5
Inverter rating: 5/5
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JFK Solar & Air Top Company

Everything from start to finish went great. John was a pleasure to deal from start to finish he handled everything. His team of installers were very efficient, every one had a job to do and they did it well, job took about 4-5 hrs. Very happy with the end product.

17 Trina Vertex Panels, Fronius Inverter.
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Fantastic service

Installation went smoothly ,from original quote to actual installation. Everyone was polite and tidied up after installation definitely recommend and handled all the paperwork for Grid connection
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Great company

Credit to the company, very professional from quoting to install, no issues with anything, once they were done they cleared site and were happy to answer any questions I had. Highly recommended
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Happy customer

Quoting was done with an on site inspection and answers to all my questions. Installation was done on time, installers were friendly and left the site tidy. Customer service has been excellent with follow up calls to check all good.
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Good installation and great feedback. Great After sale's service

Very easy process from start to finish, great after sales service.
thanks.

Inverter rating: 5/5
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JFK SOLAR

The quotation process went smooth and was given the info when we needed it . Transaction was handled by Rowie
Beronilla , including scheduling of installation and other documentations. Installation itself took like 3-4 hours with polite and well-mannered tradies.
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Value For Money and great Service

John went out of his way to assist with a Solar system whilst we were building a Home Extension, he worked around the delay caused by other contractors and gave a very competitive price. His Team did a nice job of installing the system on a newly built and restored tiled roof, the system works great and looks fantastic.
Panel rating: 5/5
Inverter rating: 5/5
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An Honest and Reliable, Quality Company

John was very knowledgeable and upfront when I first started researching solar energy for my property. John and his team were polite, thorough and efficient for the installation process. Their workmanship is of very high quality, and I highly recommend this company to anyone considering solar.
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a professional installation

the cost of the system was as quoted . the installation was done in a timely fashion but the installation of the sungrow smart meter needed a couple of attempts to get it going but once the problems were sorted out it works a treat now i can follow the consumption of the power the panels are producing and how much power we are drawing from the grid. the customer service was very professional and all my queries where answered in a prompt and timely fashion
Panel rating: 4/5
Inverter rating: 4/5
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Highly recommend

Easy process from the start. John contacted me with a couple of quotes for different systems. Provided great advice and answered all questions in regards to what system would best suit our needs. Installation was a breeze, the trades were very professional and went the extra mile to make sure everything was to our satisfaction. Grid connection was all sorted for us and the guys ran us through the system and how the apps works. Thank you JFK Electrical
Inverter rating: 5/5

Supplier Reply:

Thank you for your kind words! We hope that your are enjoying the benefits of your 6.6kW system!
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Great service from a professional team

I contacted several companies for quotes and John was one of the few who was able to include a price for a smart meter on a non Fronius system. He answered all my questions quickly and handled all the papaerwork with Western Power etc. after we signed up.

Isaac and the team called and arranged to start the job a day ahead of schedule. They were friendly and professional and left the place tidy after the installation was completed. They made sure our app was up and running and left a direct number to call if we had any issues.

I wouldn't hesitate to recommend JFK.
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Excellent costumer service

Excellent costumer service. Good value for money. Quick reply to any queries. Highly recommended.
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Installed with ease from start to finish.

Very good service and quality tradesman.
Easy setup process and speedy install.
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Excellent Installation

The whole process from quote to installation was professional and on time as promised. Customer service was excellent, all paperwork was done for us. Installers turned up on time, were all very polite, and cleaned up afterwards. No fuss installation.
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All taking care off

Once I choose my product and gave few details it was all taking care off for me no trouble what so ever

The installers arrived on time and got the job done in a timely manner cleaning up after them selves

Everyone was polite and easy to talk to, the service was great and friendly
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