Kobi Energy Solutions Pty Ltd Reviews
About
Kobi Energy Solutions Pty Ltd is a Solar Power Installation business servicing Albury NSW & Wodonga VIC and surrounds. Here are their reviews as submitted by visitors to SolarQuotes
Reviewers report paying: $6,150 - $10,500 for depending on hardware choice and installation difficulty ( how is this calculated? )
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Kobi Energy Solutions Pty Ltd Reviews (64)
Show Most Recent reviews from All time across Australia
Average Scores
4.8/5
Value for money
4.8/5
Quality of System
4.8/5
Installation
4.8/5
Customer Service
- 5 star 41
- 4 star 23
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
04 July 2022
24 June 2022
Detailed and helpful throughout the whole process
Luke from Kobi Energy was fantastic in working with me to understand and clarify what I wanted, adding ideas and identifying potential problems. I appreciated the time he spent working on the design and various iterations to maximise the output from my limited roof space. The quote was straightforward and Kobi was happy to provide additional details I asked for.The installers - Dylan, Pete and Mason - were professional, accommodating, kept me informed, and were considerate of me and my partner as we work from home.
Service and support was very prompt. Emma made sure that everything was in place from start to finish of the installation.
11 June 2022
Punctual
Quoting was great.Installation was problematic but the company sorted it out quickly and without hesitation
Grid connection done
Inverter rating: 4/5
05 June 2022
Fantastic installer
I was extremely pleased with the whole installation process. The installers arrived promptly at the time set and worked efficiently and the process was completed quickly. Emma in the office was fantastic and helped me try and sort out the issues with my electricity retailers. Jack the electrician took time to explain how the apps etc all worked. Overall I am extremely happy with the whole product and would definitely recommend Kobi Energy Solutions17 May 2022
Happy customer
Excellent sales knowledge of solar, designed a system to meet our needs. Fair and competitive quote.The installation team were excellent on time completed the install in a very professional manner. Couldn’t ask for anything more.
Customer service was great throughout the whole process constant updates and progress reports. A very streamlined process.
Panel rating: 5/5
Inverter rating: 5/5
11 May 2022
Great Service
Luke from Kobi was very informative when visiting for our quote. Top quality equipment was what we wanted and information was clearly supplied. Kobi's installation team was excellent and Jack was very informative on the process and explaining the app. We are waiting for final connection but all the rest of the paperwork is being handled by Emma and the rest of the Kobi staff who are extremely helpful for the whole process including help with the government grants.11 May 2022
Extremely happy
Everything from the quoting process through to installation was handled with efficiency and professionalism. Thanks to the entire team for their guidance through the process. Would highly recommend Kobi Energy Solutions for a solar systemPanel rating: 5/5
Inverter rating: 5/5
23 April 2022
Top quality!
Kobi Energy provided me the quality system I required in a very prompt timeframe. Their customer service team is excellent. The installers were very professional, informative and friendly. Highly recommended by this happy customer.Inverter rating: 1/5
19 January 2022
Good experience with the purchase and installation of the additional solar capacity.
Sales/quoting process was done well. Price was very competitive and was provided in a timely manner.Installation was completed though I was surprised how much more time and effort it took to complete compared to the original system The installers were very polite and tidy. It wasn't communicated particularly well how long it would take, when they would be on site and what progress was made.
Everything was done by them. Grid connection was probably more straight forward as this was augmenting the original system.
Inverter rating: 4/5
08 January 2022
Great experience.
Received three quotes from very insightful electrical contractors recommended by Solarquotes. Went with Kobi who provided the excellent quality panels and inverter for the best price. Installation went really well and without any hitches. The whole experience was great and made easier by Solarquotes website and recommended panels and inverters. Not discounting the effort made by the unsuccessful contractors either.Unfortunately due to being completed so close to the Christmas holiday period our Energy provider has not configured our meter.
05 November 2021
Original Review on 06-03-2021:
Very professional team
Quote easy to understandVery tidy and polite
Electrical inspector they organised
Still waiting for power provider to reconfigure our metre box and so ausnet to adjust the street transformer
8 months later we asked Dianne: "Are you happy with the performance of your system so far?"
Nothing wrong with the system that I can tell just not getting the fit(feed in tariff) that we were hoping forCurrently doing research regarding a battery and Kobi solar have given me a quote
Will see how my research goes
02 November 2021
Professional Installation, Polite and Patient Sales Team
I chose Kobi Energy Solutions (Wodonga) from the three installers provided to me through SolarQuotes. I found the team of 3 ‘Luke’s’ very professional. I had done my own research and knew from the moment I discussed my installation with Luke 'The Installer' that I had chosen the right company. He was very knowledgeable and down to earth. On the day of the install he kept me informed and ask me for my opinion as the install progressed. His installation team were very professional as well. I highly recommend Kobi Energy Solutions.The overall quoting process was standardized between the three companies suggested by SolarQuotes. That way I was comparing apples with apples.
Luke 'The Salesperson' was very patient and polite. In the end he provided me with four different arrays. I thank him for his patience and politeness.
Kobi Energy organised the grid connection through Essential energy. Its just a frustrating 15 business days waiting to be connected to the grid.
I am a very happy customer. My 10kW system is just what I want, looking 5 to 10 years down the track.
07 October 2021
Original Review on 05-02-2021:
Product Knowledge and Customer Service Exceptional
Highly recommend Kobi Energy Solutions.Luke, Emma and the team have made our experience of purchasing our Solar System an easy and seamless process!!
8 months later we asked Fon: "Are you happy with the performance of your system so far?"
My choice of system as recommended by Kobi energy has exceeded my expectations.So pleased with the overall performance.
13 September 2021
Great service from start to finish
Great dealer. Prompt service from customer service and installation team. Quality dealing and great deal offered29 August 2021
Great installation
Very well organised.Great communication. Kept us in the loop at all times.
23 August 2021
Quality, punctual and friendly service.
Kobi kept me well informed of the process of installation and were prompt and efficient. The small change necessary was discussed with me and the installation went smoothly. Covid restrictions have had a small impact on connecting an app but this is beyond control.Inverter rating: 5/5
14 August 2021
Not facing North
Easily arranged quoteGood follow-up pre installation
Fast neat installation
Currently waiting for the inspection
03 August 2021
Professional and Quality Installation
We have installed a large commercial system on our holiday unit property and from the initial contact to finalizing the installation and connection, the whole team at Kobi Energy Solutions were extremely professional, helpful and made a confusing process very easy and cost effective.Follow up and the ability to contact them at anytime has been exceptional.
I would highly recommend.
29 July 2021
Excellent customer service
These guys are very professional, at the first consultation they explained the product and the system at the time of quoting and offered us the best solution, they were punctual and kept us continually updated and had excellent communication throughout the process. The workmanship was tidy and professional and overall we were very impressed and would not hesitate to recommend them for providing a solar installation.Thanks again guys.
Inverter rating: 5/5
03 June 2021
Very Professional All Your Questions Answered
Kobi Energy were very professional, they personally came to our property to outline the proposal and were with us every step of the way, everything was done punctually and efficiently.I think the thing that stood out was that you never felt like you were a burden if you had to contact them with any questions, they help you through all the various documentation and processes that has to completed.
Panel rating: 5/5
Inverter rating: 5/5
28 April 2021
Great installer
Sales person and office were great, installation was great and guys were great, customer service great and Kobi organized everthing, we didn't have to worry about anything22 April 2021
Very professional and has great service.
Everything was scheduled and quoted correctly. The instillation was very efficient. We had some difficulty because of our roof design and sun location. However Kobi Energy were able to get the most efficient design to capture as much sun as possible without the elimination of surrounding trees.Panel rating: 5/5
Inverter rating: 5/5
20 April 2021
Original Review on 18-08-2020:
Happy with job and service
was really impressed with Luke from Kobi good and detailed submission. could not have asked for more. Installation went really well great team Kobi organised every phase of connection8 months later we asked Dan: "Are you happy with the performance of your system so far?"
yes16 April 2021
Great service
Easy to understand the quote, professional, tidy & quick installation. Would highly recommend Kobi Energy Solutions.13 April 2021
Prompt Service
Sales & quoting was very good and installation very quick once all the paperwork went through. The only disappointment is the inspector to get the system going still hasn't come and its been 3 weeks since installation.10 April 2021
Very happy
Great customer service from the whole team... Sales to installation team to admin support.We purchased based on customer service and company reputation rather than price.
Very happy with the system.
Panel rating: 5/5
Inverter rating: 5/5
03 April 2021
Good communication and high quality system
Lots of communication from admin to ensure we knew where we were up to, the installation went ahead a couple of days later than expected due to the installers getting held up with other jobs but still pretty prompt. The system seems high quality and is attached unobtrusively.03 April 2021
Great people to deal with. Very fast and efficient service
Very good to deal with. I didn't have to worry about anythingInverter rating: 5/5
21 March 2021
Fantastic company
Kobi are a fantastic company to deal with. Dan’s customer service is exceptional, we came across a hiccup initially with the feed cable to the house being too small, the other two companies didn’t seem to be interested after that, but Dan went above and beyond to come up with a solution. Would recommend anyone looking for solar to use Kobi.17 March 2021
Happy customer
The whole Kobi team have been great! Luke made the effort to meet me at my home, provided me with clear information and explained everything in detail. Emma has been very helpful and has gone out of her way to make the process easier for me. After instillation, Jack and the team left my house cleaner than when they started. Bit pricier than other competitors but I have a lot of faith in my choice. So far, I would highly recommend.06 March 2021
Easy to work with and Helpful
I decided to use only local companies and Luke was the only person that quoted what was requested and the price was very reasonable for what was offered.Ausnet caused some grief during the process but Kobi Energy solution help wherever they could making the process easier than it could have been. As soon as all the approvals were given the installation happened
The installation was seamless, very professional and tidy when it was complete.
Everything was handled well from the first contact to the connection to the grid and they went above what was needed to give me the best service possible.
Panel rating: 5/5
Inverter rating: 5/5
08 February 2021
Came ready and prepared
Luke from Kobi got the job because when he turned up to discuss the quote he had already done all the leg work. I figured if he worked this hard during the quoting process then it was a good sign.Inverter rating: 4/5
01 February 2021
Great service
Very easy process.I will organize solar for my parent through Kobi also.
Inverter rating: 5/5
04 January 2021
Original Review on 26-05-2020:
Great installation and great value
Overall, an excellent experience and I'd highly recommend Luke and his team to others in the area.Quoting process was really good - we got excellent panels and inverter for a great price, and the installation went well. There was some slight miscommunication around the timing of the install - rain in the week leading up caused timelines to get shuffled around, and I was a little unsure about what was happening at one point. But, everything was sorted out fairly quickly and worked out well. Kobi also helped us sort out grid connection - we managed to get it all connected in a little over a week, which was really great.
7 months later we asked Ravi: "Are you happy with the performance of your system so far?"
Everything appears to be going strong nearly a year on.29 November 2020
Original Review on 07-09-2020:
Instillation & Switched on in a day.
Quotation process was fine once we worked out what I wanted.Instillation went well, started at 7am and was finished and operational by 2pm on the day scheduled.
Simple Energy was a challenge to deal with meter consolidation and reconfiguration.
Very happy to recommend Kobi Energy.
3 months later we asked Mark: "Are you happy with the performance of your system so far?"
Yes my system has performed to my expectations and for the last 3 months I have been in credit.27 October 2020
Luke is typical salesman. Installers were great
Luke as in said typical salesman. Office staff Emma great. Installers great21 October 2020
Job done
Customer service was great from sales rep to admin team at office and the installation teamPanel rating: 5/5
Inverter rating: 5/5
21 October 2020
Great Company with a great system
The process from start to finish was excellent. Meeting Luke face to face and then dealing with Emma was a delight and the system looks great. They even organised for the old meter to be updatedInverter rating: 5/5
21 September 2020
Efficient and polite
The first contact was Luke actually made an appointment and turned up on time (big plus). He was happy to sit down and explain the best options without pushing to sell.Once we agreed they were out with 2 weeks installing. The guys that did the work were very professional and work efficiently as a team (also very well mannered with the understanding of home schooling taking place).
No issues recommended them to anyone.
Inverter rating: 5/5
15 September 2020
Great service good installation, very happy
Not particularly interested in providing g a review, I have no complaints.Panel rating: 5/5
Inverter rating: 5/5
14 September 2020
Great company with awesome service
From start to finish the service has been great and very professional , any questions I had during the process were answered promptly.The installation was fast and very neat with great communication.
I'd highly recommend the team at Kobi energy solutions in the future.
17 August 2020
Thankyou Kobi Energy Solutions
We're very happy with our solar. The team at Kobi were very friendly and a high level of professionalism and experience was evident throughout the process. Thankyou for an exceptional product.12 August 2020
First class
Luke and his team were very helpful and plesent to deal with.did an excellent job a easy to deal with30 July 2020
Great guy and the job was done as promised using a good product
Great everything that was told happened start date how long it'd takeNo mess left
27 July 2020
Prompt, efficient and friendly service
Quoting process was great. They came on site and reviewed requirements and made recommendations accordingly.As we required our installation within a limited time frame they assisted us in ensuring it happened on time and within budget.
Customer service has been exceptional.
We would highly recommend the Kobi team.
Panel rating: 5/5
Inverter rating: 5/5
27 June 2020
Great customer service and excellent tradesmen and great looking installation
Quoting process was fast and easy.Installers where great bunch of guys, workmanship was excellent and they were very polite, showing me over the whole set up.
Grid connection has not been done yet,
27 June 2020
Solar from Kobi
Quote was very precise any value for money. Swift installation.and very good workersInverter rating: 5/5
09 June 2020
Great service and produc from a local provider
Luke and his team have been absolutely amazing from the initial onsite quote visit until the installation.At all times staff have been professional, polute and very helpful.
Arrived on tine and left the site very clean.
Highly recommend them to anybody.
Panel rating: 5/5
Inverter rating: 5/5
15 May 2020
Efficient and professional installation.
Luke and his team were entirely professional and answered all our questions. Quote was competitive and flexible.Our installation was on a shed roof and involved some extra work which was both professional and we'll priced.
All off the team have been polite and professional in their efforts to provide a quality service and experience. I have no issue with recommending them to anyone wanting the best solar solution.
Grid connection was all organised and it was only a few weeks before the energy provider completed the process.
Even after completion the follow up care taken by Kobi energy was reassuring and confirmed our decision to use this company for our install.
Panel rating: 5/5
Inverter rating: 5/5
13 May 2020
By far the best provide and installer
Luke gave us the best quote and was professional, prompt and willing to answer questions we had.Installation was great. The Kobi team worked efficiently, ensured that the panels were fixed perfectly and they look seamless.
The admin team were all lovely to deal with. Very understanding and professional. They looked after all the paperwork needed. Very easy.
We were very impressed with the whole teams attention to detail. We will be recommending them to anyone wanting solar power.
Thanks Kobi.
Taylor.
Panel rating: 5/5
Inverter rating: 5/5
Solar install review
Both Kobi staff and installation personnel were polite, and professional, would happily recommend them.