Linked Solar

Linked Solar Reviews

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96% 0%
4.9

Based on 166 ratings

About

Linked Solar is an owner operated business based in Melbourne’s North Eastern suburbs, specializing in Solar PV systems and battery backup systems.

 

Operating since 2012, our experience as electrical contractors has only strengthened our knowledge and ability to provide customers with the best possible renewable energy solutions for your home or business. With high-quality components and state-of-the-art monitoring, switching to solar power with Linked Solar is the smart choice. In addition to the environmental benefits, we understand that an important factor for customers is to save money.

 

We can walk you through the trusted brands and products we install as well as the rebates available to make your transition to solar an affordable and streamline process.

Reviewers report paying: $5,000 - $23,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Linked Solar Reviews (166)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 125
  • 4 star 41
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Excellent end to end customer experience !

When it comes to harnessing the power of the sun, Linked Solar truly shines! As a recent customer, I can confidently say that their service exceeded my expectations. Let me break down my experience for you:

Quotation Process: Honest and Thorough Christian, the representative from Linked Solar, visited our home to assess the site for the solar installation. His approach was refreshingly straightforward—no high-pressure sales tactics, just genuine advice. He took into account the size of our array, our power usage, and various installation options. Christian’s honesty was a breath of fresh air. He patiently discussed the installation process and provided a clear timeframe. The formal quote he presented was meticulously detailed, breaking down costs and setting realistic expectations.

Installation Process: Professionalism at Its Best The installation team was top-notch. Their professionalism and expertise were evident from the moment they arrived. They worked efficiently, ensuring that every panel was perfectly positioned. The workmanship was excellent—no shortcuts, no compromises. And when they finished, they left our place immaculate. Not a speck of dust or debris in sight!

Post installation compliance was arranged and was completed by Linked Solar as well, the turnaround time was fast. The setup of the SolarEdge app to monitor everything was seamless. It's only been a few days and from the sunny days we have had so far, I'm genuinely impressed what i have been able to generate so far. Looking forward to summer!

Recommendation: Absolutely! If you’re considering solar energy, look no further than Linked Solar. Their commitment to quality, transparency, and customer satisfaction is commendable. I wholeheartedly recommend them for all your energy needs. Go solar with confidence—choose Linked Solar! ??
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Quality products and installation

Quote - only Linked Solar showed up
Installation ahead of time
Grid connection still in progress

Battery rating: 5/5
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Original Review on 22-06-2023:

Great team

They did everything they promised, and were very supportive on the day with the installation and work with the family, insure that we weren't impact to greatly Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Noel : "Are you happy with the performance of your system so far?"

yes
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Eriks install

We have had our system for three months now and are extremely happy with the efficiency and cost savings that we are achieving. Christian was very honest and upfront about the best system to suit our needs and did not push us to 'go bigger'. All the necessary paper work and contacts were carried out by Jo at Linked Solar and we were never left wanting for information about the process. The installation crew were very polite, efficient and tidy and we could not be happier with the whole installation process. We highly recommend Linked Solar for any further solar upgrades we will undertake.
Panel rating: 5/5
Inverter rating: 5/5
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Forget the rest, use the best.

From the initial phone chat, I could tell Christian was knowledge and passionate about solar. He visited our site and discussed all our options and was very patient in answering all our questions. His partner was always terrific in helping us navigate the Solar Vic rebate application (Solar Vic could learn a thing or two from Linked). His team installed the system with no damage to my property and left the site clean and rubbish free. Christian followed up with phone calls and email and was great in explaining the next steps to ensure our system is registered with the power companies. Great service from start to end 10/10.
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Great work by Linked Solar

Very glad we picked Linked Solar. Punctual, professional and easy to work with. They dealt with a challenging roof on 35deg plus days and go the job done on time. All materials and debris cleaned up and overall we couldn't be happier. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
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Outstanding service and installation

Christian and his team were brilliant. Clear communication, friendly and professional service throughout the whole process. Christian provided clear instructions and answered any questions we had promptly. Our solar and battery systems work flawlessly and we couldn't be happier with the results. Highly recommended!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great installation

Christian and Jo were very organised and understood our needs. Happy to answer any questions we had. Team were very professional when installing the solar system and followed up after the install to ensure everything was working properly.
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Fantastic service and a good price too

Christian, Jo and their team were fantastic from start to finish. Their attention to detail, willingness to answer questions and general service was outstanding! I would happily recommend them to anyone.
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Great company, excellent service and communication

Could not recommend Linked Solar more highly. The only Solar company I contacted that actually came to visit my home and assess the installation, discuss options and answer any questions I had. Installation was done on the agreed date and time and all of my installation questions were answered and explained. All the staff were extremely courteous and went out of their way to make sure everything was left as clean and tidy as possible. They even went to the effort of moving older tiles from the rear of the house to replace damaged tiles at the front so it wouldn't be noticeable that they had been replaced. Communication from Christian and Jo has been fantastic throughout the whole process.
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Fantastic company

Linked Solar installed my solar panels and battery in January. The quote was competitive and the installation is working well. Staff were punctual and polite and the site was left clean and tidy. Follow up was faultless. I have confidently referred friends and neighbours to Linked Solar.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Excellent service and installation

Christian came to our house and provided an honest, intelligent fit-for-purpose quote and advice. Price was good. The installation process was professional, the follow up service and support has been faultless. The system is now running perfectly and we're very happy with it.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar Panel Installation

After receiving the quote they kept me up to date with installation date as they were particularly busy at the time. The workers arrived on time and kept me informed of progress during the day. They were polite and professional and explained how the inverter works. The bonus was receiving the inspection sign-off on the same day so we were up and running immediately. I would be more than happy to refer Linked Solar to my friends.
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Incredible Service

Christian and Jo were incredible from quote to instal and beyond. Emails were answered almost instantly (and there were a lot), the instal went smoothly and the quote was competitive. Very impressive service, felt like you were dealing with a small family operation that took pride in customer service.
Given how busy they were, their instal was right on time.
We organised the grid connection - perhaps more communication around this would have been helpful, but overall, we have no hesitation in recommending to friends and family.
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Fantastic Installer

We received three quotes to install a Solar system and we knew what we wanted because we did our research first and Linked Solar were the best because they listened to our needs, were prepared to offer a range of different quotes and didn't try and sell us a system but provided us with honest ideas for what we needed. Linked Solar provided a thorough and easy to read quote and gave us all the details we needed for rebates, helped us work through the process and kept us in the loop when new rebate programs were about to start. From quote to sale to installation they were open and transparent and we received the system we wanted which is working beautifully. Linked Solar installation was fantastic and the team were thorough and careful with our roof, all work internally and externally was clean and they finished the job in two days and worked to get the installation connected within a week. They provided replacement titles, but were so careful we didn't need many. Surprised when the inspector came early on the Saturday of the week installed and had the system up and running in 30 minutes because the work so so good. Can only praise Linked Solar as when we started a renovation they came back and helped us again moving panels and reinstalling them efficient and best workmanship ever! Best customer service ever. Christian and his team are the best trades we have had on sight for a long time. Thank you Linked Solar for your help, quality work and quality system and for the brilliant job can only highly recommend them to everyone. Thank you Solar Quotes for recommending them, and very happy we used your service.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Linked solar installation

Communication from the outset was terrific. Prompt response to any queries and punctual on installation day. Wouldn’t hesitate to recommend them to anyone looking at having solar panels installed
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Highly recommended

Cannot fault Linked Solar on any aspect. Very friendly, personable, polite, and understanding. Went about their business, no hassles, and tidied up after the job. The system is performing perfectly. Linked Solar went out of their way to accommodate some trickier aspects of the electrical connection at my house without any additional cost. Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Linked Solar for this review. Learn more here.

Fantastic service

Very professional, very gentle, giving me realistic time frames certainly have referred him to several people including my sister.
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Solar quotes great for information

I used solar quotes for the necessary information on what I was after. Unfortunately through no fault of SQ I only received quotes from 2 out the 3 companies. Of those 2, none wanted to do a site visit. I choose another company
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Fantastic - start to finish

Linked Solar recently installed solar panels on my property and I couldn't be happier. From initial consultation to final installation, the entire team was professional, efficient, tidy and only too happy to answer any questions I had. They went above and beyond and I highly recommend their services for anyone considering solar energy.
Panel rating: 5/5
Inverter rating: 5/5
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Couldn't ask for more

From start to finish our experience with Linked Solar has been extremely positive and we have no hesitation in recommending them as a provider of quality solar products and professional customer service, installation and after sales support.
Having worked in the sustainability/solar space with local government I was quite well informed when we began the quoting process for solar. From the start, Linked Solar was a stand out with their onsite inspection, various configuration and system size options and also explaining the pros and cons of various products. I asked a few left of field questions and Christian had a well informed response every time, showing he really knew his stuff.
Further to this, I found their quotes to be very reasonable and while we were not looking for the cheapest option, Linked Solar was the best price for like products and services.
We were impressed with their willingness to accomodate our preferred install date options and the day of installation was as smooth as can be, with the team turning up on time with a friendly and professional introduction.
The install team was very efficient, cohesive and experienced. I felt confident that the job was going to be done well and when I did ask for double checks, there was no sense of me being 'an annoying customer' - all requests (such as double checking for any tile damage, etc.) were done without question.
The process for CES and grid connection were all straight forward and communication was excellent.
We could not be happier with our decision to go with Linked Solar and so far, the system is performing as expected.
100% recommend Linked Solar.
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Surprised at the level of service

The quoting experience was great, I dealt with Christian, the owner of Linked Solar, at every step of the way. After weeks of incessant badgering phone-calls by other outfits I'd gotten a quote from, I really appreciated that he outlined what his team could do then left me to weigh the options up.

What originally was going to be a single day of installation turned into two, due to my crazily inclined old roof and their extra effort in finding a good site (my garage) for the majority of panels. The connection between the garage and house is basically invisible. They took a lot of care in how they laid it.

I was walked through their decision-making at every turn, and they placed my inverter in the place that would least disturb anyone with the fan noise, far away from the expedient (for an installer) place to put it near the front of my house.

Panel rating: 5/5
Inverter rating: 5/5
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Brilliant and Professional

Linked Solar is the best! Christian and Jason were amazing to deal with. Very transparent and they did a decent job in my 6.6kw installation. Couldn't be happier!

Grid connection is yet to be finished. I'm sure, like everything else it will happen as planned!

Panel rating: 5/5
Inverter rating: 5/5
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Great customer service

Great customer service.
Installation went as planned with friendly and knowledgeable staff. Site was left tidy and care taken when conducting installation work inside the house. Would highly recommend.
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Original Review on 25-12-2022:

Solar panels sales installed stress free

Christian was the only person to come to our house and was knowledgeable and pleased to answer all of our questions as we did not know that much about the process
Quote was emailed promptly and queries answered quickly
The installation team did a great job on a wet cold day and cleaned up after themselves there was no evidence of them being at our property. The panels blended in with our roof.
Christian and Joanne were a pleasure to work with
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Peter: "Are you happy with the performance of your system so far?"

Yes I am very happy with the results
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Terrific people at linked solar

Christian and Jo and their team were fantastic. Really helpful, polite and friendly, did a great clean up job on time, and helped with the IT involved in the grid connection.
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A straightforward process

Linked Solar did a great job. They made the process easy, taking me through the steps. Excellent and prompt communications made the whole process simple and transparent.
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Great Job.

Linked Solar is an excellent solar company that provides top-notch solar system installation. From my personal experience, their team is highly professional and dedicated to providing their customers with the best solutions for their solar needs.
Their installation process was seamless and efficient.
If you're looking for a trustworthy and reliable solar company, I highly recommend Linked Solar.
You won't be disappointed!

Panel rating: 5/5
Inverter rating: 5/5
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Couldn’t be happier

We recently had Linked Solar install a 6.6kW system on our home. Couldn’t be happier with their work.

Christian was the only one to do a physical inspection, which was important for us as it’s an old house with steep roof and no attic in some areas.

Quote came in around the middle of the pack and Christian provided a range of options within our budget, without any hard sell.

On the install day, the installers were great. They were clean, professional and good communication.
Quality of workmanship was high and they took a lot of care in making sure installation was neat and nothing was broken. The certifier even commented on their attention to detail afterwards.

I have not had any issues and so far post sale service has been good.

Inverter rating: 5/5
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Very good communication and pristine installation

Christian from Linked Solar is extremely knowledgable and super friendly. He performed an onsite inspection before providing a quote, which is definitely the right approach in my opinion. We were able to talk through a few different options when it came to the location of all the panels and the inverter, and this all made a difference to getting the right quote up-front - no surprises! The communication before, during, and after the site visit was responsive and clear, and I felt I had all my questions answered before I made my decision. The installers were a very friendly crew and their work was exceptional. The panels look fantastic, the inverter positioned nicely, the conduits nice and neat, and there was not a single spec of installation rubbish left behind!

There is nothing I can fault about my experience. I very highly recommend Linked Solar to anyone looking to go down this path!
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Great system, excellent install

Linked Solar did a fantastic job. Looked at our request and proposed an excellent system, and installed it with a lot of thought towards what would look and work best. Incredibly happy with this, thank you!
Panel rating: 5/5
Inverter rating: 5/5
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As specified

I had a clear understanding of what I wanted. Linked was the only company that quoted exactly as I specified. Installation was arranged 2 plus weeks in advance and completed in under 2 days with minimal fuss & disruption.
Great service and a pleasure to deal with.

Inverter rating: 5/5
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Quality Install

Christian was the most responsive of all companies I contacted and was the only one to come out and inspect the property.

Gave a great solution to delivery maximum kw output via two separate systems in my case.

Was very happy with the quality of the work. Pleasant staff too...

Inverter rating: 4/5
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Christian and his team were amazingly good to deal with. Highly recommended. Just darn nice people with old fashioned service.

Sales and quoting was relatively quick and accurate.
Installation went as planned, some negotiation on the day which they accommodated. Cleaned up the yard and asked if they could use the garage for rubbish storage for a few days as it was a long weekend - to which we agreed.
Made sure we knew what they were doing when, who was on site. introduced us to staff, provided emails of planned process and connection to the grid, gave us options for installation of the power wall battery and were generally open to discussing all options, I was very happy with the level of customer service and the owner even gave us a call later in the day to check we were ok with everything. I was very impressed with the customer service. It is rare nowadays so a pleasant surprise.
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Polite, professional and comprehensive attention

We came across Linked Solar through a family recommendation. The experience was great right down to just before the installation date we discussed layout changes to avoid one part of our roof for aesthetic reasons. The response was 'no problem we will sort this out on the day of installation'. Even though the weather was not great on the day of installation the Linked Solar team assessed the safety of the team and were able to progress. The installation with the layout redesign were completed without fuss and the site left tidy. A very professional and approachable team. There is a degree of trust involved and Christian instilled a sense of honesty and openness on all the steps. A pleasure to deal with.
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Linked

Linked were great, professional, on time and did a great job
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Professional, efficient and friendly service.

Thte quotation process produced a lot of information, which took me a while to get my head around, but it was thorough. The installation was on time and was completed within the estimated time. The team were polite and left the site in good order. The Customer Service was excellent.
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A pleasure to deal with

Getting a quote from Linked Solar was straightforward and professional. The team were prompt and happy to answer any questions. The quote was accurate, met my requirements and was good value.

Whilst the installation date was a bit further off than I had hoped, they were upfront about when it would be. They were able to bring it forward by a week and the work was well done with everything left neat and tidy.

The grid connection paperwork has been submitted and is progressing well
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Couldn't have asked for more

From the start of the process to the end, we have been very impressed with Linked Solar. At the beginning, Christian took the time to explain all the different options, including the best value for money.
During the process, their communication was excellent and they provided plenty of assistance in processing the rebates.
During the install, their installers kept us informed of how the install was going and make a point of checking with us if there was any uncertainty.

The whole process was made simple by Linked Solar and we would definitely recommend them.
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Linked solar - from quote through to installation; no fuss, easy to deal with = outstanding and experienced.

The Linked Solar team was highly professional, with communication, transparency, honesty, reliability, accountability and team work all flawless. The first quote I received, was from Linked Solar. Working with Solarquotes was easy; getting other quotes from other companies was painful. The referral process Solarquotes utilises is a good idea, but poor business practice from some small companies was a bit frustrating. I made my mind up then that the other two companies were not on my preferred list. Solarquotes were terrific in following up on tardy timelines to get my quotes. One Solarquotes rep confided in me that "we wish all companies were like Christian's Linked Solar". Christian's team were all employees, not contractors. The whole process of quote, installation, inspection and final commissioning and connection was as smooth as silk.
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Professional and impressive

Great service, happy to answer all our questions, great communication, great service on installation. Turned up on time and cleaned up after themselves. Highly recommend!
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Great system and great installer

Hassle free. Quick quote, quick installation and did not have to do much with the paperwork. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
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High quality installation and prompt service

Highly recommend Linked Solar. Christian and his team were very organised and professional in completing our solar and battery install. We had a big job completed over 2 days and what stood out for us was the fact Christian has his own team (ie not contractors) who have been with the company for a while and experienced in dealing with the equipment they are installing. Christian also being an experienced electrician, was able to articulate any technical or logistical issues very clearly. Christian has been prompt in responding to any questions or issues and we are extremely satisfied with the service.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Quality Performance

We used Linked Solar on the recommendation of a friend and we have not been disappointed.
Christian was very punctual, delivered a fair quote and provided great advice.
His team of installers kept us informed and were very friendly and professional.
100% recommend Linked Solar !!
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A refreshingly professional class act. 5 Stars!

Linked Solar was exceptional on all counts, 5 stars all around.

Stand out for our experience was the ability to accommodate our specific requirements with ease.

The entire team were refreshingly professional on all aspects of our engagement, which is sadly very rare in today's product/services environment in my experience.

Responsive, communicative, considerate, informed, accommodating, competitive, ... a class act!

Super happy with the quoting, scheduling, install and final result (form and function), it was obvious from the outset the Linked Solar team are are highly adept at their craft. The install was flawless on all counts.

Highly recommended.

Panel rating: 5/5
Inverter rating: 5/5
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Brilliant Fantastic Great

Christian and the Team and Linked Solar we easy to deal with. From quoting to job completion everyone was polite and customer oriented,

Thank you Linked Solar.
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Very professional and prompt service.

We met with Christian to discuss the installation of panels, microprocessors and a battery.
He listened to our concerns regarding shading from trees and our need for backup if there is a blackout.
A proposal was provided which we accepted and installation was arranged shortly before Christmas, 2022.
A team of four very efficiently completed the installation in the one day.
The site was left very tidy and the system of panels and battery was inspected and operating the next day.
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Easy communication. Neat installation

The Linked team were easy to deal with. From first contact to installation completion, the process was trouble free. Quoting was sufficiently detailed without confusing detail, with any queries easily answered.
The installation team were punctual, efficient and well mannered on site, and left our property clean and tidy on completion.
The Linked team assisted with connecting to the grid, providing all the information required and making first contact with the power company.
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Quick and easy installation

Everyone I dealt with at Linked Solar were polite and efficient. The process was very easy and very quick. The installers were informative and tidy. The panels on the roof blend in nicely. I love the app already. Couldn't fault it at all.
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Exceptional Service

The quoting was thorough and understandable. The only installer who took the time to come out to the house first.
Installation was done ahead of time and workers were amazing. Quick, efficient and no mess left anywhere after installation.
Customer service is excellent. Everything has gone seamlessly.
Only one very small problem of app not working but within an hour or so of letting Christian know he was here and got everything up and running. Very hard to get service that good these days!
Thanks to the whole team.
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