My Energy Engineering Reviews

Based on 39 ratings Aus Ranking

  • 5 star 27
  • 4 star 12
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.69
  • System Quality
    4.79
  • Customer Service
    4.90
  • Installation
    4.92

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The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About My Energy Engineering, Solar Installers

My Energy Engineering
Silver Partner
My Energy Engineering is a SolarQuotes Client (what does this mean?)
ABN: 78 147 735 206  ABN active since 07 Dec 2010 | My Energy Sa Pty Ltd
verified
ACN: 147 735 206  ACN active since 07 Dec 2010 | My Energy Sa Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: PGE 292859 My Energy Sa Pty Ltd 
verified

Reviewers report paying: $4,800 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

My Energy Engineering is a Solar Power Installation business based in Lonsdale 5160 and serves parts of SA. Here are their reviews as submitted by visitors to SolarQuotes

My Energy Engineering Solar Reviews

Great company

Sales man Ciaram Granger very good service and when contacted office person very good and helpful .
Installers very polite and well explained when finished.
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Great experience

I found the whole process dealing with MyEnergy to be smooth and informative. They were the first to contact me and the only company to come out to view the site. The others quoted from their offices.
The salesman explained everything very well and answered all of my questions confidently. The installers were polite and efficient and even replaced some broken tiles. They contacted my supplier and arranged the replacement of my meter.
I highly recommend MyEnergy for solar installation
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Best price and great customer service

Had a very positive with David and the team at My Solar Energy. David was very responsive to my many questions and adjusting to meet my requirements. They had the best price for what I ultimately decided on. The installation was excellent and all in all a very positive and satisfying experience with the team at My Energy. Show additional information

Great to deal with

My Energy Engineering were quick to contact me and provided me with the best detailed quotes. All the information about the products, warranties and a system analysis were provided, and easily found in the information. Other companies either didn't contact me (ie I had to ring them), didn't provide system analysis information or provided product information sheets that were over 6 years old. The sales rep was very helpful with all my questions, and provided quotes on 2 high quality systems that were also the cheapest and on many accounts the best systems of the 4 companies I got quotes from. The installation team did a great job by arriving early, working around the rain, and taking the initiative to replace broken tiles with ones on hand. Was very happy with all the staff I dealt with from My Energy Engineering. Show additional information

Fantastic Installer

Quoted very quickly and any questions answered. Came out to site to explain everything, worked with us to get system installed as soon as possible. Show additional information

Best all round

I left a review on their website. Was very happy with the whole orocess Show additional information

Very happy and would recommend. Thanks for your help

We are very happy with our solar system. The representative was easy to deal with and was organized. Would definitely deal with again. Also thank you to Finn Peacock for finding our installer. Cheers, Chris Show additional information

Fast installation and great support through the whole process

Quoting process was fast and efficient. Everything was explained to me in detail.
Installation was super fast and the engineers were polite and courteous. They were thoughtful and moved all the broken roof tiles to a place were it would be easier fo rus to swap them in the future.
The grid connection is still in process as we have switched the provider. However the solar provider have been in touch with energy provider to request a meter change.
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Very happy customer

The sales process was prompt and efficient

Installation was very professional. It was punctual and tidy and the installers were all polite.

Customer service was excellent. All documentation was provided and grid connection was organised very quickly.
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Awesome customer service

Great customer service, took the time to explain and educate on the entire process. Made the effort to physically inspect property before quoting. Have the best Price in the first quote As opposed to other companies who tried to match the price after they were challenged. Seamless installation, polite and helpful tradesmen. Took the time to help me set up the app on my phone to monitor the system. Would recommend to anyone looking for solar! Show additional information

Great local guys :)

After a friend recommended them and I got 4 quotes from others we went with these guys for a 6.6kw system at a fantastic price. First up it's absolutley amazing talking to the head honcho. Just the fact that he answers every time and always makes time for us is so refreshing but makes me think he's not dodging calls from unhappy clients too haha. Straight up and honest. Then the lads came out to install. Friendly, informative, happy to answer any questions. Worked quietly and done in a day. Cleaned up nicely. Made sure we were happy at the end. Couldn't have gone better. All hooked up and working a treat. THANKS for a really terrific experience, felt like I was in good hands the whole way :) Show additional information

Fantastic Installer and Excellent Service

My whole experience with My Energy Engineering was brilliant. Fantastic service/advise, excellent product, easy installation. I've only had the panels on the roof for a few days but they look brilliant and the installation was completed with the highest level of professionalism and care. I could be happier to recommend my Energy Engineering to my family and friends. Show additional information

Great business to deal with....

We have been extremely pleased with the whole sales and installation process provided My Energy Engineering. Very professional, very prompt, very friendly. Great job! Show additional information

Most efficient, knowledgeable,reliable company I have had the pleasure to deal with.

I had a domestic 6.6KW system installed in June 2020. The whole process from quote to installation took less than 3 weeks. The professionalism and knowledge encountered made it very easy to come to a decision to go ahead. The system presented to us had a brilliant mix of quality and cost saving which was backed up with efficient installation. I followed the recommendations of "Solar Quotes" which started off a process that was very pleasing, educational and stress free.. Show additional information

solar installation

The whole process went smoothly, and the installers were thorough, helpful and on task.
The manager was always available on phone, and happy to adjust details to our needs.
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Quality & Service

The service of Energy Engineering leaves nothing to be desired. They discussed the system that would best suit our needs without pressure or disparaging other suppliers. The installation went ahead rapidly from the time of our engaging them. The team were a dream in their effortless and cheerful work, and completed the whole job in the course of a morning. We were given help to connect to the grid, and suggestions about best offers for buy-back from the system.
The Inverter brand (not on your list) is Solar edge.
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Very Pleased

The Salesperson was very polite and explained the product and the process very clearly. This was followed up with all the details in writing. Once I decided to go ahead with the purchase, SEG approval was obtained the same day and the installation took place within a week (due to the pandemic crisis and cancellations).
A team of 4 people arrived promptly on the day and the job was completed within 4 hours. The workmanship was excellent and wasn’t rushed and by midday I was monitoring my solar production on my web portal. Even though I had to contact my energy provider to organise my solar connection to the grid, that turned out not to be a drama. I have only had my system up and running for 21 days but by my calculations the expected savings will be significant. Job well done.
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Profeesioinal Operators

Quoting system gave me several options which were well explained and no problems when I came back with more questions before eventually settling for My Energy.
Very fast in that I signed the contract on the 3rd April and installation finished 9th April.
Grid connection paper work completed and I was advised to follow up with my provider to achieve a quicker connection.
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Excellent service and best value

My Energy provided the best quote and provided excellent details of what was included. Their installation was quick and efficient. Their customer service was excellent. Show additional information

Simple on time installation

The quoting process was excellent as they visited the site, took a copy of a recent electricity bill and within a few days sent a quote which was to last for 30 days. Upon accepting the quote no payment was required until 7 days after the installation. The installation was excellent as the installers were punctual, polite and advised on how to get connected to the grid. Show additional information

Professional service and installation

We felt the sales/quoting process was very informative and allowed time to consider all the options available. There was no pressure applied to make a decision then and there. The installation was very professionally executed by a polite and informative team with everything left neat and tidy at the completion of the install. Customer service was outstanding and all aspects of the project were managed well and within a very efficient time frame. Any follow up questions have been very promptly answered. We would highly recommend this company to our family and friends for a Solar System installation. Show additional information

Professional service at its best

My Energy helped me navigate understanding what my home solar needs were. They were extremely helpful providing me with lots of information and treating every question I asked with importance and patience and I had a lot of questions. I would certainly recommend My Energy to anyone thinking about installing solar. I would also like to praise the team who installed the system, they did an amazing job and were extremely professional, punctual and tidy. Show additional information

Fantastic Installer. Friendly, helpful and super quick!

Quoting process was easy and pain free! Very helpful sales guy. Installation was quick and the guys that came to do it were really friendly, professional, tidy and punctual. Customer service was great and always happy to answer any question I had before and after installation was complete. Show additional information

Recommended Supplier

The quote from Ciaram was detailed and without a sales pitch as requested. The price was lower than expected, a pleasant surprise! Follow up questions satisfactorily answered, support with the meter change process appreciated. Communication during the lead up was efficient. The installation was excellent. The guys worked well as team, personable, helpful, easy to get along with and a neat job at the end of the day. There was no sense of rushing to finish before everything worked perfectly, was checked and operation protocols explained. For me, a local company with genuine connection to my community. I am left feeling confident in ongoing support/after sales service if required. Show additional information

Fantastic Service

My Energy Engineering Company were fantastic. Ciaram came around to inspect our property, advised us on the best system and answered all our questions. Our system was up and running within two weeks and we are very impressed.
Would highly recommend this company
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Great installer

They certainly know what they do. Highly professional and efficient, quick and accommodating. Show additional information

Very professional

My Energy was professional throughout the process. Would highly recommend them Show additional information

Satisfied Customer

Dave and the team made the whole process from Quote to Install so easy. Communication was excellent, they answered all my MANY questions and nothing was too difficult. I would highly recommend MyEnergy to anyone looking to instal solar. Show additional information

Ordered but not yet installed

We have ordered a solar system two weeks ago but it is yet to be installed. We were impressed with the salesperson and the quotation process. Cannot comment yet on the installation and grid connection. Show additional information

Great customer service and system!

I had a full quote and photos of our roof with images of the panels the day after i contacted MyEnergy! Their quote was right on budget and they installed within 10 days. Everyone I dealt with there was professional and friendly. Ciaram Granger was exceptional in his customer service and continued to communicate with me weeks later when we had to organise the Smart Meter. Show additional information

Value for money, quality of system, installation, and customer service were all excelent thank you richard perin

Sales and quoting good installation punctual, and tidy grid connection all done by them no hassles. Show additional information

Easy Process

From start to finish this was an easy no pressure process. They helped me with every step without hesitation and the installation went just as smoothly. Show additional information

My dealings thus far with my energy has been awesome. Just finalising a date for instalation

Awesome quoting process, system has not been installed yet. Awesome customer so far Show additional information

Excellent service

After using the spreadsheet from SolarQuotes provided by Finn I went to work and arranged appointments for the three quotes. The spreadsheet indicated that value for money and quality of both the Inverter (Fronius) and Panels (Trina) My Energy came out on top by several hundred dollars on one other quote and $1400 on the third. I emailed Dave at My Energy and within an hour we had arranged an installment day. The two sparkies came around right on time and within 6 hours had everything set up and left NO MESS behind. Brilliant. In the meantime Dave had all the paperwork ready for me to email to Origin Energy New Installations section. As I had a Smart metre already connected, my hook up was completed within 1 day. My Energy are to be congratulated on their professionalism and expertise. Great value for money as well. Dean and Vicki Woodcroft Show additional information
The service I received from my energy solar was exactly what I was looking for, I wasn't interested in the sales pitch I wanted a bottom line and what I was getting for my money. Due to the way they went about it I have purchased two separate systems at two separate addresses Show additional information
From the moment I contacted these guys, there customer service was excellent. We are completely off the grid and these guys know there stuff. Quotes given quickly and adapted as required. Site inspection offered and accepted and great advice given based on our home situation. A very professional installation. From first acceptance of quote, system was installed in under two weeks. Thourally recommend these guys. Show additional information
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Wayne Granger is a credit to solar, he is how a sales person should be (I know he owns the company), no heavy sales tactics, no telling me they were the best company, etc. He has been accommodating in my queries, I have rung him after fitting and he has been super helpful, he has also taken the time to ring me to see how the the system is working and has requested I send him the spreadsheet I have constructed to monitor the system, just to check it is producing what it should be. The two fitters were very clean and tidy, and it was no problem when I wanted the inverter situated in a certain place.
I had 5 quotes in total, although MyEnergy were not the cheapest, and not the most expensive, I will use them again when I put solar power in our next property.
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