Solar Battery Group Reviews
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About
Solar Battery Group is a solar power/home battery installation company based in Melbourne and serves most Australian states; including South Australia, New South Wales, Victoria, Western Australia, Queensland and Tasmania.
You might have come across this company via your letterbox. It's not uncommon for the firm to send out snail-mail letters en masse offering 'special deals' on solar battery systems.
At the time of updating this page, Solar Battery Group was using products from brands such as Eveready, Growatt and Alpha-ESS in their battery installations. Beyond batteries, the firm also offers solar power systems, pool pump controllers and heat pump hot water systems; plus maintenance services.
Their contact details:
- HQ Address: 1/990 Whitehorse Road, Box Hill, VIC, 3128
- Phone Number: 1300 223 224
- Email: [email protected]
- Website
You can read reviews from some of their customers below. If you've been a customer of the firm, we encourage you to leave a rating and review of Solar Battery Group.
Inverter brands previously installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Solar Battery Group Reviews (3)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 0
- 4 star 2
- 3 star 0
- 2 star 1
- 1 star 0
14 February 2024
13 February 2024
Disappointed
Had a cold call offer to add another battery to my hive system which I accepted & paid a deposit .Was told the scheduling department would advise of installation date.
Received a call 3 weeks later informing me that they had no installers in my area & would refund my deposit. Took nearly 6 weeks to receive refund after several phone calls inquiring when the deposit would be made.
Very frustrating experience. Unfortunately Solar Battery Group own the sole licence to install Hive batteries.
Inverter rating: 4/5
14 September 2023
Great service!
A very seemles and quick installation process. So far looking good on solar/battery consumption. we'll what happens over the next few monthsInverter rating: 4/5
Great advice, great system, great installation.
The Solar Battery Group Salesperson (Jared) was very well informed about the various systems available to me and took the time, over several phone calls to him, to answer all my questions about system performance, configuration, suitability for my locale (Canberra region), etc. At no time was I placed under any sales pressure or simply fed a sales pitch.The installer (Majura Electrical) was prompt and the installation is neat and tidy. The installer also took the time to guide me through the features of the monitoring app installed on my phone and laptop.
Even though SBG uses a subcontractor for their installations, the whole process was seamless. Once the system was installed, SBG promptly arranged the meter upgrade through my energy supplier.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5