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Solar Tactics Pty Ltd Reviews

Based on 33 reviews

  • 5 star 24
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.79
  • System Quality
    4.85
  • Customer Service
    4.97
  • Installation
    4.97

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About Solar Tactics Pty Ltd, Solar Installers

Solar Tactics is your Family owned and operated expert Solar PV System installer . Our commitment to providing the best quality service in Melbourne & Regional Victoria means you will be serviced by the business owners from your first enquiry through to final installation.

Solar Tactics will Plan, Design and Connect a system specific to your home or business, budget and energy requirements. We use state-of-the-art software to develop our proposal to benefit our customers in receiving a system that suits their particular needs and provides a positive pay back period. Our service also means that you know what kind of result you can expect at the end of installation, how much you can expect to save on your energy bills and how long it will take for your system to pay for itself. 

We are a solar retailer and a installation company with in-house CEC installers meaning that we hold a REC (Registered Electrical Contractor licence). We are also Master Electricians and Clean Energy Council members and being part of these organisations keeps us up to date with industry standards & regulations and we have their full backing within the industry.

Solar Tactics Pty Ltd Solar Reviews

I’m very happy with My solar installation with Solar Tactics. From initial sales interaction to final installation, I was impressed with the professionalism and customer service provided by Alan and Dennison. Both took the time to explain to me so I understood what I was getting into. There was no pushy sales tactics just good old customer service!

I was so happy I recommended my neighbour who will be using Solar Tactics as well. No hesitation to recommend them to anyone. 5 stars!!
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We were very happy with our installation and the installer and have put that into words to them Show additional information
A great company to deal with helpful and not pushy. They were responsive timely and followed up with assistance when needed.
I would recommend them to anyone else.
They assisted with completing the paperwork for the state government rebate.
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All the positive reviews below are spot on, nothing to fault with Solar Tactics. True professionals in every aspect.

Spoke with a number of solar companies, and everyone of them seemed disinterested in my business or wanted to charge thousands more for the same product. Spoke to Solar Tactics and Alan was a breath of fresh air, professional and knowledgeable with all their products, provided recommendations and advise for our current and future solar needs. Alan answered all my questions without any hesitation and was prompt in returning phone calls or messages.
Installation by Dennison and his team were very professional. Clean and efficient installation. Dennison provided a detailed run through of the inverter, Fronius app and Fronius web portal. Peregrina provided all the paperwork required promptly. They are just a fantastic business to deal with.

I do not like leaving reviews, but this business deserves one, more business operated like Solar Tactics are needed. Would recommend to anyone thinking of having solar installed.
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Solar Tactics were recommended by a work colleague. The Solar Tactics team provide a very quick, easy to understand process to deciding on system size. Their quote was more than competitive, as they provided a better quality system for less than other quotes. Installation was very thorough and the explanation of maximising benefits of solar was also thorough. I have no hesitation in recommending Solar Tactics. Show additional information
From the first time I spoke with Alan in the office until the moment Denison and his crew departed on installation day I was given first class service. Alan always have time for my questions and was happy to go back and forth to organise exactly the system that I wanted and was suited to my requirements.
On installation day(which was prompt) Denison and his crew arrived on time and were courteous and neat and did a great job, explaining as they went what they were up to and answering all my questions.
I am often disappointed with service in general. Solar Tactics were excellent and I recommend them highly
When the independent inspector came around a few days later to check the work he said “ this must be Denison’s work. I inspect for about 50 installers and this crew are a stand out number one”
This is very pleasing from a customer point of view
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Excellent experience with Solar Tactics; from sales to installation to post-sale. Their pricing was very competitive and their customer service was very personalised. They respond to emails and sms in a very timely manner.
The installation was very professional and they provided a walkthrough of the system once installed and also provide information of the “next steps” of the process.
Very happy with this small family business and have referred them to friends and relatives who have been looking into getting a Solar PV system.
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Very happy with the service I received. Alan was very helpful in providing me with a quote I was happy with.
Dennison and Jarrod arrived on time, were clean, efficient and had shown great care for quality of work on installation day. I felt as though I was talking to real people and not just dealing with a company. I would recommend Solar Tactics to others.
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Alan and Dennison were both very helpful and took the time to really explain every part of the process. Job was complete within one week of paying deposit. Installation was very tidy and lots of care was taken to make things look nice. Very happy! Would recommend to anyone. Show additional information
Easy to deal with and excellent customer service. Initial quote included all the specifications I needed and mentioned on solar quotes. Received the solar statement after the deposit to get the pre-approval for the rebate. Provided high quality products and information before installation and during installation. Installers were polite and efficient . I highly recommend solar tactics for anyone. Show additional information
I can strongly recommend solar tactics, very professional service.
Dennis and Alan are easy to talk to and explain
all related questions.
Very helpful, great job well done Guys ????
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Excellent workmanship. Great experience and the best quality tradesmen. Would not find better in the local area. First class installation completed within 2 days for 2 x 5kw units with 36 panels. Will reduce my power costs by 60 percent. Thanks again Dennison and his team. Show additional information
Very impressed with the high level of professional service delivered by Solar Tactics, from initial communication, system design, quote and installation, to post-installation support and follow-up. Their price was the most competitive out of the quotes I obtained. Alan was proactive in keeping me updated with progress and always available to follow up any questions I had during the system design stage. Dennison (and team) did a fantastic job with the installation and provided some great advice on the day, and a thorough run through of the system set-up and inverter. The drone photos of the panels on the roof was a bonus! Great to see such excellent customer service and workmanship still in existence - I would definitely recommend using Solar Tactics for your solar installation. Show additional information
Dennison from Solar Tactics was very thorough in explaining solar and ready to take calls even late at night. I have spoken to him around 1 hour at 10pm to understand solar and he was very patient to explain everything to me. That really impressed me which is why I went with him.

Right from quote to installation and post that customer service is excellent. Always responds to my message or calls back.
Got tip of the range inverter with tier 1 long panels installed and they are generating a massive 40kwh on bright sunny days.

Overall I would highly recommend solar tactics and Dennison.

I have already recommended an office colleague who also got it installed. I am so impressed that I have given his number to couple of other friends.

Well done solar tactics. You deserve/earned all the recommendations from me.
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Solar Tactics were brilliant from Sales to installation. Very professional and extremely helpful. System was reasonably priced and I did my research on the invertor used and it was the in the top 5 brands (number 1) Full explanation was given on how to read the invertor after installation. I also decided on Solar Tactics because they are local to where I live and it was a great decision. Show additional information
The installation of my system was great they were on time and were very easy to work with and explained each stage to me and cleaned up before they left, also they have been in contact with me to ensure the system is working. I would recommend them. Show additional information
Great service and workmanship from the team at Solar Tactics. Dennison was great in explaining about the solar system and was very thorough and knowledgeable throughout the entire process. The team did an excellent job on installation date. Price was the best out of the 3 quotes we did plus also had the best customer service experience. Would highly recommend Solar Tactics to anyone looking for a solar system. Show additional information
Great communication with Dennison during the system design and quote process. He was able to provide me with the best quote on a quality system that matched my electricity usage requirements. The system was installed and connected back to the grid in a very short time frame. Happy to recommend Solar Tactics. Show additional information
Really appreciative of the quality of the information provided by Dennison during the quote process.
He was able to answer all of my inquisitive questions.
Super competitive pricing on high quality products that i was after.
Booking and installation went seemlessly and follow up to get the system hooked up to the grid was impressive.
Happy to recommend Solar Tactics.

Cheers

Peter
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Going solar is a big decision. I did a lot of research on solar. There are so many installers to choose from and you do not know which installers are good. Some people advised me that I should go with installers who have been doing business for more than 10 years. However, I thought if young installer companies join the solar market, they will seriously want to build good reputation and trust. I got 3 quotes from solarquotes website and I went ahead with Solar Tactics. it turned out to be a great decision as Solar Tactics was able to install my system quickly and did a great job. I am very happy with them and I definitely refer you to Solar Tactics. Show additional information
I am very pleased with Solar Tactics efficient service and the quick responses I received from them.
Dennison provided detailed quote complete with technical information and pay back calculations.
The boys did a fantastic job with the installation, great workmanship, explained how solar works, how to monitor my solar and how to be self energy efficient.
They also provided additional savings by Removing the Old/Damaged hot water system solar panels and changing some broken Tiles.

The follow up service After installation is great.

I highly recommend Solar Tactics.
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Dennison was very professional, answering all my questions and offering suggestions where appropriate. His work crew including himself worked quickly and efficiently explaining everything as they progressed. I highly recommend this company. Show additional information
Dennison from solar tactics provided an excellent service from start to finish. The boys did a fantastic job with the installation, great workmanship, cleaned up, spent time explaining how solar worked, how to monitor my solar and how to be self energy efficient at home with all my appliances. After the installation, Dennison followed up on how everything was going, which you don't get much of these days. Show additional information
Despite distance to travel arrived on day planned worked quickly and efficiently (despite lousy weather), easy to deal with. Left with job clean, finished and working; not that common with local trades people around these parts. Would recommend. Show additional information
After discussing solar power with a variety of different installers I'm really glad we decided to go with Solar Tactics. They made the entire process go really smoothly from start to finish. From looking at our energy bills, then listening to our requirements and expectations, through to examining the roof of our house and putting together designs of an affordable yet high quality system. Dennison and his team of installers were very courteous and professional and took pride in their work. I would definitely recommend Solar Tactics to anyone considering installing solar. Show additional information
Solar Tactics were very professional in their quote and more importantly, answered all the questions i had before we agree to install. They gave various options from the type of panels to inverter, as the cost depended on the type of panels and inverter used. Their work was not sub-contractor out and installed by owner of the company and had a skin the the installation. The workmanship was excellent and professional. The explained how the system worked after installation including setting up the app to track the solar performance etc.

After installation, the follow up service were very good. This includes ensuring my meter was changed with my provider etc.
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I got my quotes through solar quotes.com..au. I am a house Renovator/Builder. Dennison from Solar Tactics called me the next day. I knew from talking to Dennison he knew exactly what he was talking about and told me how he would design a system that would suit my requirements. He did that efficiently and professional. I would highly recommended Dennison and his team. Unlike a lot of installers Dennison and his company are in the solar businesses for the long run! Which is great for the industry! Show additional information
Got a different deal to the original plan that worked for us and Dennison was outstanding. Show additional information
Very clean and neat worker with great workmanship. Show additional information
I choose Solar Tactics as Dennison was both the owner of the company and the installer. Very reliable service. Clean, efficient and honest tradesman. I'm a builder and have worked with many tradesman and Dennison is one I would recommend. The system that I researched prior to contacting Solar Tactics was a Fronius Inverter, the only European inverter other than the ABB from Italy. I may have gone for the SMA but that is now made in China. That Fronius Inverter was coupled with tier one Jinko Panels. I'm very happy with the price and with the system. I'm exporting over 30kWh per day. Thanks Dennison Show additional information