Solargain Wangaratta Reviews

Based on 91 ratings Aus Ranking

  • 5 star 39
  • 4 star 46
  • 3 star 4
  • 2 star 1
  • 1 star 1

Average Customer Review

  • Value
    4.47
  • System Quality
    4.58
  • Customer Service
    4.69
  • Installation
    4.67

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About Solargain Wangaratta, Solar Installers

Solargain Wangaratta
Gold Partner
Solargain Wangaratta is a SolarQuotes Client (what does this mean?)
ABN: 37 167 793 900  ABN active since 30 Jan 2014 | Bryn Pty. Ltd.
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ACN: 167 793 900  ACN active since 30 Jan 2014 | Bryn Pty. Ltd.
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Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 284545C  Bryn Pty Ltd 
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Reviewers report paying: $2,424 - $10,744 for depending on hardware choice and installation difficulty ( how is this calculated? )

Solargain Wangaratta is a Solar Power Installation company based in Wangaratta VIC. Here are their reviews as submitted by visitors to SolarQuotes

Solargain Wangaratta Solar Reviews

Early on in the process, however fantastic people to deal with so far.

Sales process has been great with polite and knowledgeable salesman. Show additional information

Great work and fabulous after sales service

We've had our solar a year now and the experience from the very beginning at quotation to today has been very good, the installation went smoothly, on time, the assistance we received regarding the connection of the system was excellent, their understanding and knowledge of their product was very good, we got 3 quotes and the reason we went with Solargain was the attitude and ease of communication during the quotation meeting. But the most significant thing I've experienced is the after sales service, whenever we have asked for advice or had a question Brad and the team have responded promptly and been able to assist us each time, that says a lot to me as after sales service is so important. Show additional information

Efficient and knowledgeable

Solargain responded quickly and provided plenty of information to help us decide what we wanted. The installation was also pretty quick even with winter conditions and the fellas who did the installation were wonderful. We are not yet connected and I can hardly wait! I have already put a number of friends on to them. Show additional information

Excellent service, very competent and professional installation.

Sales and quoting excellent
Extremely safe and competent installation
Customer service excellent
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Happy customer

The sale and quoting process was efficient. The installation went smoothly and on time. The customer service has been good and grid connection went well Show additional information

Great information from Lance Oswald from Solargain. His help with paperwork and getting the rebates was excellent.

The quoting process was good. It covered all potential issues and required information. The installation was very efficient. Unfortunately we do not yet have grid connection but hope that this will happen soon. Show additional information

Excellent & Easy from start to finish

Excellent all the way from start to Finish .
Lance from SOLARGAIN Wangaratta made the process of my Solar very easy,helpful & a pleasure to deal with& Professional.
He explained everything to help me understand the whole process & i am very Happy with the outcome.
All the workers in the Team that Installed my Solar were friendly /Professional & polite & helpful with any questions.
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Highly professional, excellent service

We live in Shepparton and it was our conscious decision to go with an installer outside our area because of reliable recommendation from lot of our contacts. After doing my research, I came to a reasonable conclusion that solar gain, wangaratta is the one to go with and I was proved correct all along the way from the time of handling my earlier discussion, site visit by technician, installation, post-installation testing and friendly advice on several feed-in tariff providers to shop-around and even waiving the credit card fee on your final payment done through credit card.

All the staff over the phone and also staff in ground were very pleasant to interact with and they were highly professional in their service all along. I am myself in a service industry, was very impressed with their entire team, communication and teamwork. Please support our quality regional outlets to keep them going in doing their fantastic job of what they do very well.

Thank you Brad and the team at solar gain, wangaratta!

Kind regards

Senthil Rengasamy
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Fantastic service, helpful and very happy with all aspects from start to finish

All very smooth and simple process, installation done quickly and on my preferred day, they were punctual and very tidy and left absolutely no rubbish, always called and informed me of the process and procedures and did everything to help me from getting government rebate to grid connections Show additional information

Update to review submitted 2 years ago

After two years the 6.4kwh system supplied and installed by Solargain Wangaratta has worked without a single error. I have also added an I-store hot water unit and as a result have completely eliminated the cost of annual energy supply to this house. I want to be very clear - not a single error has occurred to this system. If that’ not quality, I don’t know what is!

I intend to make further enquires concerning the new hybrid Fronius inverter.

Solargain - highly recommended.
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6.65kw Solar System, Istore hot water system.

Salesman Michael was easy to work with, and understood what I wanted
The installer Nick was punctual and professional, easy to work with.
I am presently awaiting a final inspection, which should go smoothly.
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Great service good installation

Solargain was great through the whole process making it a very easy Installation. I’m very happy with the quality system which is getting excellent results. Show additional information

Highly recomended

I was impressed with the whole quote / installation process and the fact that they do it all themselves to maintain a high integrity and all interactions with various teams was thoroughly pleasant experience .

The systems looks great.
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Prompt installion

Sales and quoting process was very quick and informative
The installation was quick, the installers were on time and cleaned up afterwards
Solargain arranged for Powercor to inspect and connect the system to the grid.
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Great

The quote process was very easy with 3 simple prices submitted covering a range of quality and outputs. A phone call to advise installation date and time which was adhered to, Grid connection to happen at a later date when home connected to internet,a follow up call will have them back to complete. Show additional information
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Would recommend

Lance was informative and listened to what our needs were. The whole process was fast and easy. Thanks to Bryn for the design and install, great experience. Show additional information

Long Install

If i could stop the job with out having to pay any thing i would. Show additional information

Job well done

Very helpful, worked after hours to fit with my work day. Remedied an error they made to my complete satisfaction without quibble. Decent blokes, who aim to please. Show additional information

Personalized service,adhered to their promises on delivery and service

Sales and quoting process was excellent, installation was expedient and excellent.
Their service was tops, unfortunately our power suppliers transformer is inadequate and our feedback to the grid is Zero. We were informed of this prior to our cooling off period and decided to go ahead with the installation as we saw it as doing our bit towards slowing climate change.
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Seamless process

Thanks for a seamless installation process. From sales to installation, the service and communication was great. Show additional information

fast service, good price

Solargain visited the site and discussed installation options then within 3 days provided 3 quotations using the same Inverter but different panel brands.
The installation was completed within 2 weeks of accepting the quotation. The installation was hassle free and completed with about 6 hours.
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Great service

The lead up to the installation was pleasant and painless. No forms to fill out and I was not hassled at all. The boys who installed it were polite and respectful and cleaned up after themselves. It’s still a work in progress. Waiting on solar hot water to go in as well. Very happy with Solargain. Show additional information
Happy to have a local business actually visit and assess my application whist many others were happy to quote site unseen. Show additional information

Absolutely wrapped

These guys were fantastic, took all the stress out of the process from start to finish, good advice and follow up, highly recommended.. Show additional information
We had two quotes but been in the country I wasn't expecting to much.We went with Solargain as we needed extra work done like underground work from the house to the new garage.Solargain stepped up and hired a digger dug the trenchs and put in under ground power as this is a new built garage.We were very happy with Solargain they are very professional with the whole process Bryn has been in touch with all the way and would recommend his company any day. Very, very happy! Show additional information
Wait times for change over for smart meter thru Origin were minimal so we were up and running within a couple of weeks. Very happy Show additional information
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Plenty of support

Very helpful back up post installation helped me to resolve difficulties with the rebate system. They also helped me fix a problem with Ausnet. Show additional information
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The whole experience was very positive. Very happy indeed. Thank you for your help. Show additional information
Hi Finn,

Solargain were very technical and informative and after asking what I was looking for and thought I need guided me with recommendations of a larger however more cost effective efficient solar system which we will have a 2 1/2 year pay back in which I may then look at the best options with battery backup.

We are expecting the 9kw solar system to be installed by late January 2019 and then may be able to advise on the customer service etc as requested in your survey.

Thank you again for your service and guidence with quality solar system providers.

Regards,

Greg Treble
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I found Solarquotes to be a great service, taking the hassle out of searching for reputable suppliers. Both companies recommended contacted me within a few days and the end result was extremely quick and satisfactory. Show additional information
excellent professional service from solar gain Show additional information
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Solargain had an excellent process from start to finish. The sales team was extremely helpful (both pre and post sale).

The installers were friendly and professional. The system once installed looked fantastic. We were especially impressed at how neat and tidy the installation of inverter was.

We had follow up questions after the installation and the sales team were very accommodating, especially considering how busy they were with the new Victorian government rebate. I'd recommend them to anyone looking for solar in the area.
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The whole experience was seamless and without any problems. The personal contact was excellent and no fuss.I would recommend thew system to anyone. Show additional information
Extra two thousand two hundred and twenty five dollar rebate announced TWO DAYS after we installed.
Nobody’s fault, not even the Romans.
Just sayin’
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Bryn, Brad and the team we’re fantastic to deal with. Bryn came out, got up on the roof to measure everything up and sat down with me for an hour working out the quote. Brad took care of the paperwork and install details and all my questions. Damo and the boys did the install and did a very professional job and managed to get the full 26 panels installed in a day. Damo then sat me down and helped set up my monitoring software. Great installer, I would highly recommend. Show additional information
Extremely disappointed because after paying $9,000 and being told we would begin to see the benefits within two to three weeks and after several phone calls to be told it would now be connected by the end of the month (July) we are still waiting. We paid Solargain the full amount on 9th July 2018 and are still waiting on 20th Sept 2018. We feel STRONGLY that you should pay our next power bill due to the inconvenience of this matter. We would never recommend Solargain to anyone. Please don’t disregard this complaint at least have the courtesy to reply. George & Gail Edwards. Show additional information
I liked the ongoing support from the company and fast troubleshooting of issues. All staff are very approachable, including the installers Show additional information
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The team was great to work with, expert advice and great customer service. Will be recommending them in the future Show additional information
All the staff at Solargain Wangaratta were exceptional with their service and outcome. They went beyond expectations and were so very helpful and pleasant. They even assisted me with problems with my electricity provider and helped sort problems that were not related to their brief. Thanks so much to all. Show additional information
System is very good, but upset that many months down the track, momentum energy is STILL not acknowledging that we are feeding back in to the grid. Show additional information
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