Sunergy Solar Reviews
4.5
Leave a review Based on 87 reviews Aus Ranking
- 5 star 28
- 4 star 52
- 3 star 7
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.38
- System Quality 4.50
- Customer Service 4.53
- Installation 4.67
Timeline
Reviewer supplied photos:
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Sunergy in a snapshot as at January 14, 2019
§ Established 2010
§ Offices in Geelong and Bendigo
§ Three dedicated full-time admin and reception staff
§ Lifetime workmanship warranty
§ 5-year written production guarantee
§ 5-year warranty on all additional supplied components
§ LG Authorised Solar Dealer
§ Fronius Service Partner
§ 1 of only 100 Clean Energy Council “approved solar retailers” in the entire country which is huge comfort to consumers.
§ *** Please note this is vastly different to holding a CEC membership ***
§ http://www.solaraccreditation.com.au/retailers/approved-solar-retailers.html
§ Thriving solar consumables sales website
§ Multiple A Grade Electricians supported by apprentices
§ Substantial Off grid and hybrid design and installation experience
§ Trusted with large commercial installations by local government, hospitals, councils and statutory bodies
§ We provide real solutions as opposed to passively giving quotes
§ Accurate information supported by knowledge of our 10th year in business
More detailed information:
We are well set up from an admin point of view to help you claim your $2225 Victorian government rebate if eligible. Ask us for our provider statement.
Sunergy Solar is a family owned business and proudly support the local communities in which we operate. Sunergy Solar has 60 years of electrical contracting experience over three generations, plus vast commercial, off-grid and hybrid installation experience. We ship solar components Australia wide straight from our website.
Travel doesn’t bother us. In 2018, our own crews installed in Mildura, Myrtleford, Swan Hill, into NSW and we regularly install in Shepparton, Echuca and Ballarat, as well as all around Geelong and the surf coast, Bendigo and Central Victoria. Don’t compromise your system with a cheap “local” sub-contractor. You are paying for the quality of the installation, the installation company, plus ongoing support.
Our Off-Grid experience is vast and our largest project to date is a cattle farm in the Gulf of Carpentaria that is 2/3 the size of Victoria.
We are large enough to undertake any size installation and small enough to care.
Unlike Cowboys from interstate, high volume extreme pressure solar telephone sales or opportunistic door-knockers, we live and work in your community. You know where we work. We will see you in the supermarket, at schools and local events. We can comfortably look you in the eye with regards to how we conduct ourselves.
Sunergy Solar Solar Reviews
Solar panel installation great; also had a heat pump installed by plumbing sub-contractor which was not well managed and the knowledge by staff was limited. Follow up has been good.
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Kept me informed all the way explained all areas of how the system worked.
Would recomend sunergy solar to anytime. Show additional information
Would recomend sunergy solar to anytime. Show additional information
I initially contacted Sunergy as they supplied LG Neon 2 panels and their reviews were excellent. I’m glad I did. They were very helpful and explained everything I needed to know. They proposed (and executed) a very neat system with a large quantity of panels (26 in all for an 8.5kw system with 2 X Fronius inverters). Sunergy were also very helpful in getting my rebate. The system works well and looks great. Everything went smoothly with no delays. Sunergy were extremely professional and it was installed in a timely manner.
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The salesperson was very approachable and highly knowledgeable. We had a large system installed which can be sometimes be an imposition but the installers were courteous, prompt and highly professional. We are extremely happy with all aspects of our solar system installation and highly recommend Sunergy to any prospective buyers.
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Really excellent service. I put in a request through LG Solar to be contacted by an installer who sells their products as I was interested in these panels. I had already received multiple quotes from different installers for different panels and inverters and combinations etc. but no one who really sold LG regularly. Sunergy Solar was the only company to actually give me a breakdown of the output I could expect based on a variety of scenarios (i.e. all panels on east roof vs west vs split). Booking it in was quick and simple, they are very responsive via email or phone. Installation went ahead as planned, no issues. They consulted with me on the day about the inverter location and we decided to place it on the opposite side of the house from the meter box as that was the only place with shade. Every other company had still wanted to put it on the sunny side as it meant they wouldn't have had to get up in the roof. Sunergy had no issues with that extra bit of work and now my inverter is nicely shaded and protected from the elements.
Even post installation they were great, I had the panels installed about 2 weeks ago and I already have received all my paperwork from them and have it submitted to Solar Victoria for the rebate.
Overall a really great experience, I did go for a more expensive panel and inverter combo and a premium installer and I am really pleased with the result so far. Show additional information
Even post installation they were great, I had the panels installed about 2 weeks ago and I already have received all my paperwork from them and have it submitted to Solar Victoria for the rebate.
Overall a really great experience, I did go for a more expensive panel and inverter combo and a premium installer and I am really pleased with the result so far. Show additional information
The other companies quoted but none followed up, Sunergy did. also they were happy to quote on different panels to suit our needs.
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Great service, trouble free installation, all ready connected to grid.
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From deciding to go with panels to the post installation service, Sunergy couldn't be better. The staff were very professional and helpful in everyway. Bryce, the salesperson could not have done any more for me. He explained everything in detail from beginning to end. Bryce even came to my home the day they were installed which I didn't expect. He clearly explained that any queries regarding system, don't hesitate to call. Tony, the Manager was most informative re the business and history which have been in operation for over a decade. The installers were very good, very professional to me and in their work. It was good to choose Sunergy as they look after everything, not only the sales but the installation and the aftercare. The receptionists were most helpful. My needs were mainly looked after by Maria who was most helpful. Thank you staff.
I am so grateful I chose Sunergy. Show additional information
I am so grateful I chose Sunergy. Show additional information
The time from signing up and paying deposit to installing the panels was much longer than the company initially told me. I was not very impressed with this. The panels are now in place but the next part of the process has not happened. It is all much more drawn out than I anticipated. Other than an issue of timing the company has been very professional.
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Really professional and first-class service provided.
Everyone who has seen the system is in awe of it.
Even though it is expensive, we think that we got great value for money. Show additional information
Everyone who has seen the system is in awe of it.
Even though it is expensive, we think that we got great value for money. Show additional information
Sunergy were open and honest throughout, stuck to their timeframes and the install crew were neat and tidy. Very happy.
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After an initial delay waiting for hardware and setting an installation date everything ran like clockwork.
The crew did a great job, taking about 6 hrs start to finish. Inspection was booked that day and he rang less than 48 hrs later. Inspection done next morning (today) and passed. Now the system cranking out kWhs. Beaudy!! Show additional information
The crew did a great job, taking about 6 hrs start to finish. Inspection was booked that day and he rang less than 48 hrs later. Inspection done next morning (today) and passed. Now the system cranking out kWhs. Beaudy!! Show additional information
Finn i was looking for a good quality system and i believe i achieved this with a 5.5 kw system which included a fronius inverter and suntech panels.Finn over the years i have learnt you can't get a cheap quality product.The reason i chose Sunenergy was that i felt comfortable with the sale personnel who directed me towards quality rather than price and seeing the end result i am grateful.The installation was seamless and took approximately 4hrs. I inspected the workmanship after they left and couldn't fault it. It's still early days to see how the solar system will affect my power bill but time will tell. Finn as for your website i found it interesting and informative, i also listened with interest to you talking on the Abc radio recently about the installation of batteries which swayed me to hold off until the price and technology improve. I didn't have any hesitation in recommending both you and Sunergy in Bendigo to 2 friends who have both gone ahead with solar installation. Regards SA
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Great installation team, clearly experienced and knew what they were doing, and very respectful of our property leaving the site clean, would have no hesitation recommending Sunergy.
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The company have been really good at answering questions and communicating-from sales to questions about the system to questions about applying for the Vic gov rebate. The system seems to be working really well and their team that installed them were nice and professional. I am really pleased I went with Sunergy.
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The crew turned up on time and with enough people (5), to get the job done quickly and efficiently. They were all Aussies so easy to communicate with. They had good experience and were nice enough to tell us of the condition in our roof cavity (good luckily.!) . The tidy up was spotless. Inspection was done two days after install. Felt professional. They were able to supply a top shelf fronius inverter and LG panels for people who want quality and longevity.
Fyi If you are looking for a top heat pump hot water system at the same time they may be able to help with a Sanden, but it is not listed on their site... just ask them. And make sure you have 20amp power from a dedicated circuit available at the site if you are switching from gas. The compressor can't be installed within a metre of gas meter. You will also need wall brackets or a cement slab. Show additional information
Fyi If you are looking for a top heat pump hot water system at the same time they may be able to help with a Sanden, but it is not listed on their site... just ask them. And make sure you have 20amp power from a dedicated circuit available at the site if you are switching from gas. The compressor can't be installed within a metre of gas meter. You will also need wall brackets or a cement slab. Show additional information
To clarify the system size, we have 6.38 kW of panels feeding a 5 kW Fronius Primo inverter.
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Hi, we chose the supplier because of the quality of their panels and inverters. We have had solar before and at the time chose the most efficient panels and inverter although they were expensive. We were pleased of the outstanding results and want to duplicate this if possible in our new house. They were also very prompt in responding to our initial inquiry and were very professional.
The system has not been installed yet because of other works being underway in the house. Show additional information
The system has not been installed yet because of other works being underway in the house. Show additional information
Initially I was able to get the information I needed, and much more information I didn't know I needed, from Solar Quotes! After reading Solar Quotes web info I felt like I actually understood the pros and cons of the various components of different systems, I could make an informed decision on which system suited my needs, which was best value for money over the duration of the product life, and what was reasonable cost-wise. I could also do my data analysis on cost versus benefit on the different size systems. Having all this information and understanding meant I was ready to make my decision and install as soon the installation company rang to arrange an inspection and quote.
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While I am happy with the service provider and the installation, I am still waiting to be able to use the system. It is exactly a month (to the day) since the panels were installed and I have had no contact from Powercor so far.
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These guys were fast and efficient! Highly recommend and thanks again.
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Flynn has been a very helpful representative explaining the offer and how it will work.
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very efficient helpful and great follow up
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The Guys who install the solar and the whole service provided was wonderful, worth the travel to Bendigo, highly recommended.
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Supplier commited to ordering in certain brand of panels but couldn't source them. Offered superior panels at no additional cost which was nice but it caused a delay on the installation.
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very prompt helpful, obliging and highly efficient installation team. sunenergy is worthy of their approved solar retailer and clean energy council accredited installer rating.
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Danny the sales person was so helpful from start to finish and beyond. The installers were all fantastic, friendly professional, and very quick. The product is A one, couldn't be happier, would have no hesitation in recommending this company.
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I have recommended your web site and will continue to do so. I contacted supplier and thanked them for their services and attention to the customer.
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Sunergy solar use a very professional crew. They laid out the panels for the minimum effect of shading and all cable, conduits and miscellaneous electronic equipment were installed professionally. I worked in the electronic and electrical engineering industry and would Recommend Sunergy Solar to any prospective customers. Once again thanks Sunergy solar for an excellent job ????????
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Danny the sales person was very helpful and knowledgeable. He suggested downsizing our solar system to a 4kW and installing a heat pump for hot water, to further reduce our electricity usage. He provided a decent discount and I was happy with the price after comparing with similar systems by other suppliers. The system was installed fairly quickly and without any issues. We had to wait some time for Powercor to inspect before the system could be turned on, but this is no fault of Sunergy.
All in all I had a very good experience with Sunergy, and would highly recommend them to anyone looking to install solar. Show additional information
All in all I had a very good experience with Sunergy, and would highly recommend them to anyone looking to install solar. Show additional information
We were recommended by a recent Sunergy customer to contact them for a quote after being in touch with several other solar retailers. John was prompt in assessing our energy needs and provided a competitive quote that detailed quality components compared with other potential providers. John, Ana and the Crew from Sunergy were great to deal with and nothing was too much trouble. The installation process was very professional and we are thrilled with the results. We would recommend Sunergy to anyone contemplating an off grid solar energy solution.
Paul and Della
Korweinguboora
March 2018 Show additional information
Paul and Della
Korweinguboora
March 2018 Show additional information
To start with a sales person (qualified electrician/installer) offered to come out to the house to discuss an installation, free of charge, something a lot of companies will not do and will assess your site form Google Maps images only, something which I believe leaves you open if they turn up to install and there are issues they didn't foresee earlier and will charge for. With a person coming to my house we were able to sort out any potential issues, and design the system accordingly, leaving no nasty surprises on the install day, which ensured it all ran smoothly.
The installation team of four arrived at 9am on the dot as they said they would. They were fast, friendly and efficient, going out of there way and taking extra time to ensure the panels were not only installed correctly, but to visually be square and true to the lines of the roof. There were some issues with the roof sheeting, so unprompted the guys worked in socks on a hot tin roof all day to minimize those issues.
Price was very competitive with the larger companies, but definitely getting a better level of customer service and higher quality of engagement and professionalism. There is a definite feeling of safety in both the installation quality, and the aftermarket service should any issues arise. Show additional information
The installation team of four arrived at 9am on the dot as they said they would. They were fast, friendly and efficient, going out of there way and taking extra time to ensure the panels were not only installed correctly, but to visually be square and true to the lines of the roof. There were some issues with the roof sheeting, so unprompted the guys worked in socks on a hot tin roof all day to minimize those issues.
Price was very competitive with the larger companies, but definitely getting a better level of customer service and higher quality of engagement and professionalism. There is a definite feeling of safety in both the installation quality, and the aftermarket service should any issues arise. Show additional information
