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Sunergy Solar Reviews

Based on 77 reviews

  • 5 star 23
  • 4 star 49
  • 3 star 5
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.35
  • System Quality
    4.50
  • Customer Service
    4.54
  • Installation
    4.65

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About Sunergy Solar, Solar Installers

 

 

Sunergy in a snapshot as at January 7, 2019

 

§  Established 2010

§  Offices in Geelong and Bendigo

§  Three dedicated full-time admin and reception staff

§  Lifetime workmanship warranty

§  5-year written production guarantee

§  5-year warranty on all additional supplied components

§  LG Authorised Solar Dealer

§  Fronius Service Partner

§  1 of only 100 Clean Energy Council “approved solar retailers” in the entire country which is huge comfort to consumers.    

§   *** Please note this is vastly different to holding a CEC membership ***

§  http://www.solaraccreditation.com.au/retailers/approved-solar-retailers.html

§  Thriving solar consumables sales website

§  Multiple A Grade Electricians supported by apprentices

§  Substantial Off grid and hybrid design and installation experience

§  Trusted with large commercial installations by local government, hospitals, councils and statutory bodies

§  We provide real solutions as opposed to passively giving quotes

§  Accurate information supported by knowledge of our 10th year in business

 

More detailed information:

 

We are well set up from an admin point of view to help you claim your $2225 Victorian government rebate if eligible. Ask us for our provider statement.

 

Sunergy Solar is a family owned business and proudly support the local communities in which we operate. Sunergy Solar has 60 years of electrical contracting experience over three generations, plus vast commercial, off-grid and hybrid installation experience. We ship solar components Australia wide straight from our website.

 

Travel doesn’t bother us. In 2018, our own crews installed in Mildura, Myrtleford, Swan Hill, into NSW and we regularly install in Shepparton, Echuca and Ballarat, as well as all around Geelong and the surf coast, Bendigo and Central Victoria. Don’t compromise your system with a cheap “local” sub-contractor. You are paying for the quality of the installation, the installation company, plus ongoing support.

Our Off-Grid experience is vast and our largest project to date is a cattle farm in the Gulf of Carpentaria that is 2/3 the size of Victoria.


We are large enough to undertake any size installation and small enough to care.

 

Unlike Cowboys from interstate, high volume extreme pressure solar telephone sales or opportunistic door-knockers, we live and work in your community. You know where we work. We will see you in the supermarket, at schools and local events. We can comfortably look you in the eye with regards to how we conduct ourselves.

 

Sunergy Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Sunergy were open and honest throughout, stuck to their timeframes and the install crew were neat and tidy. Very happy. Show additional information
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Finn i was looking for a good quality system and i believe i achieved this with a 5.5 kw system which included a fronius inverter and suntech panels.Finn over the years i have learnt you can't get a cheap quality product.The reason i chose Sunenergy was that i felt comfortable with the sale personnel who directed me towards quality rather than price and seeing the end result i am grateful.The installation was seamless and took approximately 4hrs. I inspected the workmanship after they left and couldn't fault it. It's still early days to see how the solar system will affect my power bill but time will tell. Finn as for your website i found it interesting and informative, i also listened with interest to you talking on the Abc radio recently about the installation of batteries which swayed me to hold off until the price and technology improve. I didn't have any hesitation in recommending both you and Sunergy in Bendigo to 2 friends who have both gone ahead with solar installation. Regards SA Show additional information
Great installation team, clearly experienced and knew what they were doing, and very respectful of our property leaving the site clean, would have no hesitation recommending Sunergy. Show additional information
The company have been really good at answering questions and communicating-from sales to questions about the system to questions about applying for the Vic gov rebate. The system seems to be working really well and their team that installed them were nice and professional. I am really pleased I went with Sunergy. Show additional information
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The crew turned up on time and with enough people (5), to get the job done quickly and efficiently. They were all Aussies so easy to communicate with. They had good experience and were nice enough to tell us of the condition in our roof cavity (good luckily.!) . The tidy up was spotless. Inspection was done two days after install. Felt professional. They were able to supply a top shelf fronius inverter and LG panels for people who want quality and longevity.


Fyi If you are looking for a top heat pump hot water system at the same time they may be able to help with a Sanden, but it is not listed on their site... just ask them. And make sure you have 20amp power from a dedicated circuit available at the site if you are switching from gas. The compressor can't be installed within a metre of gas meter. You will also need wall brackets or a cement slab.
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To clarify the system size, we have 6.38 kW of panels feeding a 5 kW Fronius Primo inverter. Show additional information
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Hi, we chose the supplier because of the quality of their panels and inverters. We have had solar before and at the time chose the most efficient panels and inverter although they were expensive. We were pleased of the outstanding results and want to duplicate this if possible in our new house. They were also very prompt in responding to our initial inquiry and were very professional.

The system has not been installed yet because of other works being underway in the house.
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Initially I was able to get the information I needed, and much more information I didn't know I needed, from Solar Quotes! After reading Solar Quotes web info I felt like I actually understood the pros and cons of the various components of different systems, I could make an informed decision on which system suited my needs, which was best value for money over the duration of the product life, and what was reasonable cost-wise. I could also do my data analysis on cost versus benefit on the different size systems. Having all this information and understanding meant I was ready to make my decision and install as soon the installation company rang to arrange an inspection and quote. Show additional information
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Solar panel installation great; also had a heat pump installed by plumbing sub-contractor which was not well managed and the knowledge by staff was limited. Follow up has been good. Show additional information
Kept me informed all the way explained all areas of how the system worked.
Would recomend sunergy solar to anytime.
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While I am happy with the service provider and the installation, I am still waiting to be able to use the system. It is exactly a month (to the day) since the panels were installed and I have had no contact from Powercor so far. Show additional information
These guys were fast and efficient! Highly recommend and thanks again. Show additional information
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Flynn has been a very helpful representative explaining the offer and how it will work. Show additional information
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very efficient helpful and great follow up Show additional information
The Guys who install the solar and the whole service provided was wonderful, worth the travel to Bendigo, highly recommended. Show additional information
Supplier commited to ordering in certain brand of panels but couldn't source them. Offered superior panels at no additional cost which was nice but it caused a delay on the installation. Show additional information
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Great service, trouble free installation, all ready connected to grid. Show additional information
very prompt helpful, obliging and highly efficient installation team. sunenergy is worthy of their approved solar retailer and clean energy council accredited installer rating. Show additional information
Danny the sales person was so helpful from start to finish and beyond. The installers were all fantastic, friendly professional, and very quick. The product is A one, couldn't be happier, would have no hesitation in recommending this company. Show additional information
I have recommended your web site and will continue to do so. I contacted supplier and thanked them for their services and attention to the customer. Show additional information
Sunergy solar use a very professional crew. They laid out the panels for the minimum effect of shading and all cable, conduits and miscellaneous electronic equipment were installed professionally. I worked in the electronic and electrical engineering industry and would Recommend Sunergy Solar to any prospective customers. Once again thanks Sunergy solar for an excellent job ???????? Show additional information
Danny the sales person was very helpful and knowledgeable. He suggested downsizing our solar system to a 4kW and installing a heat pump for hot water, to further reduce our electricity usage. He provided a decent discount and I was happy with the price after comparing with similar systems by other suppliers. The system was installed fairly quickly and without any issues. We had to wait some time for Powercor to inspect before the system could be turned on, but this is no fault of Sunergy.

All in all I had a very good experience with Sunergy, and would highly recommend them to anyone looking to install solar.
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We were recommended by a recent Sunergy customer to contact them for a quote after being in touch with several other solar retailers. John was prompt in assessing our energy needs and provided a competitive quote that detailed quality components compared with other potential providers. John, Ana and the Crew from Sunergy were great to deal with and nothing was too much trouble. The installation process was very professional and we are thrilled with the results. We would recommend Sunergy to anyone contemplating an off grid solar energy solution.
Paul and Della
Korweinguboora
March 2018
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To start with a sales person (qualified electrician/installer) offered to come out to the house to discuss an installation, free of charge, something a lot of companies will not do and will assess your site form Google Maps images only, something which I believe leaves you open if they turn up to install and there are issues they didn't foresee earlier and will charge for. With a person coming to my house we were able to sort out any potential issues, and design the system accordingly, leaving no nasty surprises on the install day, which ensured it all ran smoothly.

The installation team of four arrived at 9am on the dot as they said they would. They were fast, friendly and efficient, going out of there way and taking extra time to ensure the panels were not only installed correctly, but to visually be square and true to the lines of the roof. There were some issues with the roof sheeting, so unprompted the guys worked in socks on a hot tin roof all day to minimize those issues.

Price was very competitive with the larger companies, but definitely getting a better level of customer service and higher quality of engagement and professionalism. There is a definite feeling of safety in both the installation quality, and the aftermarket service should any issues arise.
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After an initial delay waiting for hardware and setting an installation date everything ran like clockwork.
The crew did a great job, taking about 6 hrs start to finish. Inspection was booked that day and he rang less than 48 hrs later. Inspection done next morning (today) and passed. Now the system cranking out kWhs. Beaudy!!
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Shane came out to give me a quote and gave a lot of good information which answered all my questions. He wasn't too pushy and was very friendly Show additional information
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The sales and administration staff at the office right through to the team installing the system were always extremely helpful, friendly and efficient. This included answering "any dumb questions" without me ever feeling uncomfortable. The installation team were exceptional from the moment they arrived to the very finish. We have two small dogs (one totally blind) and they ensured that our pets were always safe during the time where they were in contact as this installation team set up the panels, installed the inverter and connected the system to the switchboard. They were just wonderful, and amazingly quick, in what was a very hot day (top temperature around 38 degrees in Bendigo that day). The Inspector also commented how good the job was on our installation - given to me without asking. It is always great to get "voluntary independent comments" on technical matters outside of my own expertise. Extra reassuring to first time customers. We could not be happier and continue to tell friends and family of our fantastic Sunergy experience. The follow up with the installation documents to add to our "Solar User Manual" provided by the installation team was also a pleasant surprise and made the Sunergy Customer Service experience another fantastic one for us. Show additional information
Excellent modeling prior to purchase, and met us personally to discuss the system Show additional information
Excellent service with informative in person interview. Show additional information
They were very professional from the start,friendly and helpful. Show additional information
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Sunergy were prompt,professional,and supportive with the installation and good after sales service. Very Happy.
Another company I had spoken too about solar panels still haven't gotten back too me.
In the mean time Sunergy has given quote and installed system.
We have not received our first account from our supplier but the system is showing excellent readings.
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Very satisfied with Sunergy, ummed and ahhed for a good few weeks to establish my options.
Shane was a very knowledgeable and friendly first contact with Sunergy..no pressure selling, just the facts.
Shane was flexible with my repeated changes whilst I procrastinated about what was right for our situation..lol..thanks for your patience, got there in the end.
Install was very professional and neat..inspection organised for a week later and we're up and running.
Can certainly recommend this company to those that live in the Bendigo region.....Go local.
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You ask for more than a team that does what they say they will! Communication is excellent and support pre and post sale is unbeatable. Show additional information
Our priorities when deciding to install solar were to get a high quality system that was big enough to cope with future needs and the possible addition of batteries. We also had concerns about having an installation that was in keeping with our picturesque environment. Sunergy were able to reassure us at each step of the process and we felt comfortable that they knew exactly what they needed to do. The day of installation was extremely efficient and the work was carried out to a very high standard. The inspector who signed off on the system a week or so later, commented on what a neat job it was. Show additional information