SunPeople Reviews
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About
We’re local - part of the Illawarra community, so we’ll visit your household or business!
During this free consultation, we’ll get up the ladder, take a look at your roof and design the best system for you.
We have 12 years’ experience and training in the electrical and solar industry.
We will provide you with expert solar solutions by the best solar installers.
We offer a variety of products and services to suit your needs and your budget.
One of our specialists will design a cost-effective system ensuring the best savings for you and your family.
We will not sacrifice quality over quantity.
This is proven by our commitment to quality products and advice throughout and after the installation.
We back our products and services with guarantees and warranties.
We can help you reduce your environmental impact, by providing recyclable solar panels.
You will be saving the planet and reducing your carbon footprint at the same time.
Reviewers report paying: $7,300 - $8,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
SunPeople Reviews (116)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 50
- 4 star 61
- 3 star 5
- 2 star 0
- 1 star 0
23 August 2024
17 August 2024
Only time will tell
Good, both explained the processthe installation we spot on
No. charger was n/a
Inverter rating: 4/5
20 May 2024
Phenomenal Customer Service
I used SunPeople because my brother-in-law had used them a couple of years earlier and was very happy with them. As most of us are very wary when about to invest in something we would prefer to use somebody that a family member or friend has used, as we don’t want to find out the hard way that we picked the wrong company to do our work. With this in mind I went to SunPeople and found out myself that they were absolutely fantastic from start to finish, and there after installation service is great. If you want to have peace of mind definitely go to SunPeople. Gordon CInverter rating: 5/5
Supplier Reply:
Hi Gordon,Thank you for the lovely review! We are so glad you trusted us to provide you with an excellent solar experience.
From, The SunPeople Team
24 April 2024
Sunpeople solar installation
The sales and quoting system was efficient and easy to follow. No pressure for sales unlike other companies.Installation was on time and installers (Sam and Dave) were excellent and certainly made the process easy.
They were informative, polite and professional.
22 January 2024
A job well done
The sales person Phil was very good, frank and helpful.The installation was delayed by rain on three occasions but was re-scheduled in a timely way, and occurred on the next sunny day. It was done promptly and professionally.
Supplier Reply:
Hi David,We're so happy to hear that you've had a positive experience with us, despite the pesky rain!
Thank you for your lovely review,
The SunPeople Team
18 December 2023
SunPeople - great experience
SunPeople did a fantastic job with our solar system installation, any issues before, during and after installation were quickly dealt with in person, efficiently and without fuss, absolutely amazing service.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Gary,Thank you so much for the lovely review! We're glad to hear you've had a positive experience with us.
Thanks,
The SunPeople Team
04 December 2023
Great System
We decided to get a system that would future proof our home so we over built a bit. We got micro-inverters and a controller so that we could install more panels, a battery and a car charger in the future with minimal fuss if we needed to. The installation went well with a profesional attitude from the installer and the office staff were helpful where necesary. Neighbours have commented on how tidy th installation looks.Inverter rating: 5/5
Supplier Reply:
Hi Graham,That's great to hear! Thank you for the lovely review and the opportunity to help you with your solar needs!
Thank you,
The SunPeople Team
28 November 2023
Happy with Solar
Sales excellent, a bit of a hiccup with installation but rectified promptly, installers friendly and informativeSupplier Reply:
Hi Roslyn,Thank you for the kind review - and for your patience! Glad we could have everything sorted in the end for you.
Thank you,
The SunPeople Team
09 November 2023
Great bunch of people
Phil was great about providing useful info without trying to actually sell me something. I was able to make my own informed decision. I've even recommended him to friends.The install was great. The two gents were polite and cleaned up and the handover was easy to understand.
Supplier Reply:
Hi Luke,It's so great to hear that you've recommended us to friends - we're very appreciative!
Thank you also for the lovely review.
- The SunPeople Team
19 October 2023
A Pleasant Experience
SunPeople were great to deal with and the service provided was always professional. From Andrew's advice in the planning and quotation stage to the install by Sam and Brayden we could not fault SunPeople. Our experience was hassle free and every step of the way we were informed as to the process. Office staff friendly and attentive to any questions we had along the way. Highly recommend them to anyone considering solar.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Peter,Watt a lovely review!! Thank you for the kind words - we're glad to hear we've provided you with a great SunPeople experience.
- The SunPeople Team
14 August 2023
Smoorh installation
Everything went well from the quoting to installation. The team organised grid connection after the install.Supplier Reply:
Hi Joan,Thank you for your review - we appreciate it!
13 August 2023
Great installer who did an excellent job.
We are very happy with the work carried out by SunPeople. The installation went smoothly and the install staff were lovely to deal with.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Alan,Thank you so much for the kind review! We appreciate it.
12 August 2023
Efficient Installation, Great Product
I had a solar system installed by Sun People, along with a battery and am now pretty much self sufficient for power.Details:
6.64kW Solar Package - Longi LR5-54HPH 415W Solar Module x 16 + Sungrow SH5.0RS 1-phase Hybrid Inverter + Sungrow Battery 9.6kWh + Tile Clenergy Mounting System
They were most helpful from the start, fully explained the process and kept me up to date with the progress of the installation. All dates were adhered to and the installation was carried out quickly and efficiently.
Any questions I had were answered professionally and in good time.
I would certainly recommend Sun People to anyone looking for solar products.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Mike,We're so glad to hear that you're happy with your system and the installation. Thank you for the review and recommendation - we appreciate it!
04 August 2023
Cool looking panels.
The salesman talked to us about everything, the installation was easy and done to how we wanted the layout of panels and where the inverter was to be. They passed on to AGL our information in helping set up the grid.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi David,Thanks for your review! We appreciate it.
26 July 2023
If you want solar, these are the people to do it. Best customer service we've experienced in this industry.
On our experience, on every criterion, the SunPeople beat any others in the industry hands down - from getting them in for a quote, the quoting process, the contracting and then the installation and after-service checks. Unsurpassed.Inverter rating: 5/5
Supplier Reply:
Hi Graham,Thank you so much for the kind words and review. We appreciate it!
26 July 2023
A great experience
Great people to deal with and did a great job. They actually listened to our requests and provided easy to follow information before going ahead with the job. Highly recommended.Supplier Reply:
Hi Paul,Thank you for the review and recommendation! We greatly appreciate it.
25 July 2023
A Happy Customer
Tim and his team for their friendly and professional installation of our solar panels.They managed a difficult installation on an old tile roof, maximising the available space while respecting a strict customer criteria.
We are very happy with the outcome.
Supplier Reply:
Hi Greg,Thank you for your kind review! We appreciate it.
23 June 2023
Great experience and easy process
The entire tire process was made very easy and smoothInverter rating: 5/5
Supplier Reply:
Hi Paul,We are so glad to hear that the entire process went smoothly for you. Thank you for your review! We appreciate it.
02 June 2023
Immaculate install
The SunPeople installation was the additional of extra capacity to an existing system. The quoting process was straightforward and began with a discussion of my current and future needs and usage. Installation was completed on time and with no issues. Would definitely recommend. I needed the two systems integrating to be able to use one portal/app to manage, which was not done at time of install. This was completed promptly after I raised - works great.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi John,Thank you for your review! We appreciate it. We're happy to hear that the integration of your two systems has worked well.
05 May 2023
Sun People Review
Highly recommended though I feel it is quite expensive. Installation, pre and post contact by the consultant was impressive. Quickly installed with little disruption, tradies very polite and helpful. Very good follow up by the Admin.Supplier Reply:
Hi Mark,Thank you for the kind review! We appreciate it.
01 May 2023
Outstanding experience with Sun People
The sales process was very good. The Sun People adjusted the system to our needs and also upgraded our panels.Installation was very professional. The installers were on time, very tidy and polite.
After sales service experience was good too. We got a follow up call the next day about our installation followed by emails about the process to get a Smart Meter installed. The system performance is matching our expectations and I can highly recommend the Sun People.
Panel rating: 4/5
Inverter rating: 4/5
Supplier Reply:
Hi Michael,Thank you so much for the kind words. We are so glad to hear that you are happy with your system!
24 April 2023
Quality system and service
Phil from Sunpeople visited the property, listened to what I wanted (and why), and made some sensible suggestions. A detailed quote was provided.The installation was quicker than I expected - though this wasn't a concern to me.The site installers came up with a better cable route for running cabling under the house. Site installation is tidy, and all installers provided the correct certificate of completion for the electrical work that they undertook. I plan on doing a bit more with my system - possibly add a battery, and put in some smart switching logic by accessing data from the inverter and meter. Dave and Dyllan from Sunpeople have been helpful with working out how to do this (which has proved straight forward in the end) Sunpeople organised approval to connect to the grid (from Endeavour) - I just had to organise a smart meter install via my retailer (Red Energy). Good to deal with / helpful.Inverter rating: 5/5
Supplier Reply:
Hi Greg,Thank you for the kind review. We are so glad to hear that you enjoyed your service. Thank you!
18 April 2023
Very smooth installation
Although not the cheapest price, I was more than happy to use a local supplier.They kept me informed as the job progressed.
Installers were approachable and easy to talk with about what they were doing on the day. I arranged to have the roof painted between the brackets install and the final fitting. I appreciated that sunpeople were happy to accommodate that request.
A happy customer
Supplier Reply:
Hi Andrew,We're so glad to hear that you're a happy customer! Thank you for the kind review. We appreciate it.
14 December 2022
Great honest service
We found SunPeople to be really honest and provide extremely attentive service both before during and after our install. Phil walked us through all our options was was realistic with what our needs were. We’ve happily recommended them to others now too!Panel rating: 5/5
Inverter rating: 5/5
13 December 2022
An incentive was offered by SunPeople for this review. Learn more here.
great service
We had been thinking of solar for many years.. We had actually signed with another company and then decided to get a quote from SunPeople.. the quote offered better value for money with a larger system and a better payback.. We couldn't be happier with the end result.Installation was carried out professionaly and at the time agreed..
Thanks Sun People
12 December 2022
Excellent Service, Excellent System
The team are extremely knowledgeable and went through a couple of iterations to get the system that we wanted (a large 3 phase system with 2 inverters for a rural property which would effectively operate as if it were off grid).The quotation and breakdown was very clear and the process of booking the system in was easy.
The office team kept us informed of the process and schedule.
The installation team were amazing and did a great job of installing the system and hand over.
The system has been running for 2 months now and it was worth every penny. Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
12 December 2022
Sun People 6.4kW Bowral
Sun People were only installer who actually came onsite to quote!..provided costing for 4 options which made my decision easy, kept me informed throughout the process and were very patient when building works, rain and covid held up the project for months, installation was quick and efficient. Support throughout has been excellent.11 December 2022
Great to do business with
They took the time to get the right system for any current & future needs. Not the cheapest "off the shelf" package, but I felt the right one for maximising long term benefitPanel rating: 5/5
Inverter rating: 5/5
08 December 2022
Fantastic installer and customer service
Phil from SunPeople was extremely helpful and immediately responded to any questions. Even dropping around to check on the installation and see how the system was working. His team were very helpful and the installers were great also. Very professional and polite and did a great job. Couldn't recommend highly enough!08 December 2022
Professional and friendly design and installation
After researching solar options for weeks, I reached out to a number of companies to get quotes and some design advice (eg. how much solar would they recommend on my roof and why). I mostly got standard options and quotes back, but Sun People straight away showed they were different and go above and beyond. They came out within a day to talk to me in person, looked at the house and roof, and talked about what I wanted to achieve. During my conversation with Phil it became quickly clear he had very in-depth knowledge of everything (from technology all the way to a novel finance option I wasn't aware off).Phil showed great patience in answering my ongoing barrage of questions over a the course of a couple of weeks. They constantly requoted to show me how a change in the design of the installtion would effect the overall picture and cost. When I finally gave the go ahead, it didn't take long before the installation was up and running. They now periodically check in to hear if all is fine.
Altogether, I couldn't have picked a better installer. Sun People delivered in every aspect. I would highly recommend them for anyone considering solar in the Illawarra region.
Panel rating: 5/5
Inverter rating: 5/5
08 December 2022
Quality and communication all the way.
Phil from SunPeople was the only quoting installer to come to our house prior to providing a quote. This meant we had confidence the quote would be realistic, the installation wouldn’t hit unforeseen obstacles and that SunPeople were serious about doing business with us. We also had a very old asbestos metre board which needed to be replaced prior to the installation to avoid problems later with supply. Phil pointed this out to us. We knew where all parts of the system would be located too.All of this meant a quality on time installation using the components we had selected with SunPeople’s advice.
Everyone involved from the office to the site could not have been more professional, helpful and polite.
The complete job was done on time and we were encouraged to seek advice and support for anything to do with our system and supply after the job was done.
We cannot recommend SunPeople highly enough.
Panel rating: 5/5
Inverter rating: 5/5
20 June 2022
Informative and attentive service
Navigating solar quotes was difficult due to the large variation in approach and quotes. SunPeople were informative, helpful and frank at all times in the quoting process. The installation was seamless and after sales service exemplary.Supplier Reply:
Hi MeganGreat to hear you had such a positive experience with SunPeople. Thank you for your review.
17 June 2022
Fantastic Company!
From Quote to installation I could not fault the team at Sun People. Nothing was a hassle! I highly recommend.Supplier Reply:
Hi SallyWe really appreciate such positive feedback. Thank you.
16 June 2022
Top knotch team and customer service
Great customer service. Good range of options. Phil was thorough in his explanations. The installations team was efficient, fast and really lovely. Highly recommended.Panel rating: 4/5
Inverter rating: 4/5
Supplier Reply:
Hi ColetteThank you for the recommendation and review.
02 May 2022
Great hassle free installation
The whole process was excellent from start to finish. I spoke to Dave who was very knowledgeable and responded with a quote very quickly. He also came and inspected or property prior to installation. The package was all quality and the organisation of the install was effortless. The crew were here early in the morning and were very professional, finishing the job in a few hours. The follow up from the administration crew was first class. I would recommend Sun People for a great hassle free installation.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi IanThanks so much for the great review. We really appreciate it.
The SunPeople Team
13 April 2022
Great customer service
Dealing with Sun People from the start was a very pleasant and painless process.It was comforting to know that they had a shopfront and would be there if there was a problem in the future.
Their technical knowledge was competent and follow up customer service after the jobs completion was exceptional especially when we had trouble with our energy retailer and our FIT.
Supplier Reply:
Hi LanceThank you for the wonderful review. We appreciate the feedback.
09 April 2022
Original Review on 08-08-2021:
3 phase and 4.8 KW extra of solar
3 Phase Aerial Upgrade + Meter Box Upgrade $32456.3kW Solar Package - LONGi LR4 450W + Sungrow 5kW Single Phase Inverter + Existing Tesla Gateway Re-Wire $5518
Supplier Reply:
Hi RaymondThank you for the review.
8 months later we asked Raymond: "Are you happy with the performance of your system so far?"
I now have 3 phase power distributing 16.4 KW to my home, my electric car, my tesla power wall and my public grid. I do not pay for power anymore and last quarter received a credit of $139.56 and am accumulating substantial credit. The installation with SunPeople is well worth it.08 April 2022
Amazing service from start to finish
From the initial quote through to the post installation support I have not been able to fault SunPeople.The team were more than willing to answer any questions we had in the initial quote process.
The installation team were the most professional tradies I've had on site for a long time - they were polite, quiet, and clean - you would have hardly known they were here except for the drilling in the roof! They explained everything post installation and left us confident about our system.
The post installation support has been exceptional, they have checked in regularly and have again, answered any questions I've had promptly and accurately.
I would not hesitate to recommend them to anyone looking to have solar installed in the Illawarra.
Supplier Reply:
Hi LauraThank you for the great review. Welcome to the SunPeople family.
08 April 2022
Amazing people! Seamless Install!
SunPeople are amazing, I had such a lovely experience right from the start, a friend recommended I get them over to quote me on some solar and Andrew and the team were nothing but friendly and super helpful! Made sure I got a system that would suit my needs and at the best possible price.Andrew explained different finance options that allowed me to get solar with a weekly/fortnightly or monthly payment rather than paying for it all upfront and that worked perfect for me.
Not long after I accepted the quote, the team had everything in motion and worked around the rainy weather to ensure I had everything installed as quickly and smoothly as possible and I couldn't be happier.
The drop I've seen on my power bill makes it all worth it and I only wish I had done it sooner.
If you're thinking about solar I would 100% recommend SunPeople!
Supplier Reply:
Hi LeeThank you so much for the kind words and amazing review!
27 March 2022
Original Review on 14-09-2021:
Excellent result; top quality installation
Dealing with Sun People was a pleasure, from the initial contact meeting right through to final installation and commissioning. We are delighted with the results.Supplier Reply:
Hi PeterThank you for the 5 star review and feedback. We appreciate it!
The SunPeople Team
6 months later we asked Peter: "Are you happy with the performance of your system so far?"
Now 12 months in and the system has run faultlessly. Last bill was a credit. Only problem has been the unseasonably cloudy weather this summer :-(12 March 2022
Great service, great result!
The whole experience of dealing with SunPeople, from the initial sales call and advice, through to the timely, minimal disruption (albeit complex) installation, was as good as it could have been. The most amazing part was that it was all commissioned and up and running literally 1 day before bad weather and an extended period of power outages. The back up battery, configured perfectly as agreed, meant that we had power through three multi-day outages almost back to back. If it hadn’t been for the new kit, working as designed, we would literally have had to live somewhere else for days. We couldn’t be more thrilled with our purchase!Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi KeithThanks for the review, it has been a pleasure working with you!!
08 March 2022
Fantastic service, beautiful installation and great results - We are very happy!
Fantastic service, beautiful installation and great results - We are very happy!Supplier Reply:
Hi CharlieThank you for your 5 star review and such positive feedback.
08 March 2022
Beyond professional
Phil, from SunPeople, was very quick to reply and was more than happy to visit us at our home. His knowledge and obvious passion for what he does was clearly evident. He was patient in explaining the finer points about the install process and what our solar requirements would be. He also didn't sell us too large a system, nor did he upsell us on components that we didn't need. By comparing his quote with the others that we received we were able to back this up.Come the install day, the team was on time, professional and cleaned up after themselves. Afterwards I inspected both the panels on the roof and the inverter on the wall and the workmanship was spot-on.
I've already recommended them to family and friends and wouldn't hesitate to recommend them to anyone else who's in the market for a solar install.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi JulesThank you for the great review. Welcome to the SunPeople family.
06 March 2022
SUN shine through
Having had previous experience dealing with SUN PEOPLE we ,Six Strata Villas had no hesitation in contractingthem once again.
When a Company is dealing with six independent owners it can sometimes prove a little difficult.
Not with SUN PEOPLE ,the six owners nominated one spokesperson who liased with the Company on a regular basis and the ,site inspections, quotes,installation and after sales followup was professional ,friendly and all owners were
fully satisfied.
It pays to deal with a local Company have face to face communication and be able to contact a person if there are any issues after installation.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi MikeThank you for your review and 5 star rating! Welcome to the SunPeople family.
04 March 2022
Great service
From the initial site visit & quotation through to the installation. The communication, installation team were fantastic.The solar system is fantastic already saving $ & helping the environment. Would highly recommend.
Thank you
Supplier Reply:
Hi MariaThank you for the great feedback & 5 star review. We really appreciate it!
03 March 2022
Sun People Solar System
Sales was a combined effort through 6 of 8 VillasInstallation all good
Support after installation was good
Supplier Reply:
Thanks so much for your kind words, Henry!03 March 2022
Solar installation
SunPeople were recommend to me and I'm happy I listened to the referral. SunPeople made the process of choosing and installing solar panels simple. I found the staff polite, knowledgeable and friendly. I wouldn't hesitate to recommend them to my family, friends and neighbours.Inverter rating: 5/5
Supplier Reply:
Hi MegThank you for the 5 star review and wonderful feedback. We really appreciate it.
The SunPeople Team
03 March 2022
Easy as
Quoting processes was super easy. Dave came to my property and scoped out things I wouldn't have thought about. The installation itself was done with a minimum of fuss, two days, one for the frame and electrical rough in, and then another for the panel install and inverters, both sets of installers were punctual, polite, and they put up with my two dogs hassling them all day to play. When I do go forward in the future for batteries I will be using Sun People again.Supplier Reply:
Thanks so much for your kind words, Mark!05 December 2021
Sunpeople live up to their positive reputation.
None of the recommended installers offered a site visit. Two were eliminated from consideration because not close to job locations.The installation was provided well ahead of time suggested. Installers arrived on time and completed the work very promptly and efficiently removing all excess packaging and materials. Were very polite and assisted wiith different inverter location.
Customer service has been very positive. One business owner visited site after I raised minor concern following installation. He explained hand over procedure was performed by company not installers. Staff have assisted with grid connection paperwork and I now await the installation of a smart meter by providers. Energy Australia allows a period of 15 working days following request for installation of smart meter?
Supplier Reply:
We love receiving such wonderful feedback. Thank you!05 November 2021
Great customer service great products
We had our 10.14 kw system installed using fronius inverter and trina 390watt solar panels.The Sun People were easy to deal with great customer service and we're able to better their price when we had a better deal from another solar company. The installer's did a great job, no damage to the property and took all there rubbish with them. I definitely recommend The Sun People from Oakflats. Also going with them kept the business local. Thanks guys great job 5 stars
Supplier Reply:
Hi DavidWe love receiving such wonderful feedback. Thank you for your review and recommendation!
Successful installation and advice
The salesperson was thorough in answering my questions and explaining issues. The installation was timely and efficient. The system seems to be operating as expected. I will have the battery installed after November.