Zeneco Energy Pty Ltd Reviews
About
Renewable energy and sustainability is not only our job but our passion. We strive to help people reduce their carbon footprint with the added bonus of saving some money along the way. We don't aim to sell you the biggest system we possibly can, we aim to sell you the best system that will suit your needs. Customer satisfaction is of utmost importance to us.
We provide you with all the information to help you understand what set up will benefit you and your family the most. We follow up our installation with support to ensure your system operates as best it can.
We analyse your energy usage and not only help you reduce it with our solar installations but offer our expertise on how you can reduce it in other aspects as well.
We are your smart monitoring experts. Smart monitoring delivers detailed reporting on the health of your system so you know just how it is operating every single day, all through a simple app on your phone.
We use the best quality products at a very competitive price to ensure you get great value and the best possible efficiency and lifespan from your system.
Reviewers report paying: $4,500 - $7,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Inverter brands currently installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Zeneco Energy Pty Ltd Reviews (57)
Show Most Recent reviews from All time
Average Scores
5.0/5
Value for money
5.0/5
Quality of System
4.9/5
Installation
5.0/5
Customer Service
- 5 star 50
- 4 star 6
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
14 July 2021
08 July 2021
Quoting was prompt and informative with all options explained in detail with no pressure for choice of system.
Nathan of Zeneco was prompt with the quote, approachable, and extremely knowledgeable about the products he installs.He gave me several options on installations and there was no pressure on which one to choose.
On installation day, Nathan and his crew could not have been more Efficient. They were industrious, organized, and extremely respectful of our property. After being in the building and construction industry for 30years I was very impressed with their attention to detail. They all took pride in what they did and it was a pleasure to hear workers enjoying their tasks, even when Nathan left the site to go to another job the guys worked at the same pace. At the finish of the job their clean-up was beyond expectation again their attention to detail was outstanding. I would highly recommend Zeneco Energy to anyone wanting a quality and reasonably priced Solar Installation. Thank you Zeneco Energy.
04 July 2021
Zeneco Energy Bravo! Bravo! Well Done
Nathan and his team were excellent. Right from the onset, Nathan was punctual and excelled in the quoting process.Zeneco Energy identified the optimal system for our location and delivered the best system for our situation.
His team were highly professional and a great bunch of blokes to have around when doing the installation.
When unintended issues arose, Nathan was upfront and honest and these issues were quickly resolved.
They organised the grid and smart meter connection making it effortless for us.
I am elated with my installation and have fallen in love with it. My wife and I are watching the dollars roll in as we save money on our power bill.
We strongly recommend that you consider Zenco Energy for your Solar System installation.
Panel rating: 4/5
Inverter rating: 4/5
24 June 2021
Great, neat installation. Right price and fantastic to deal with.
Nathan quoted overnight after calling me to discuss the price and product quality. He provided a prompt quote and communicated clearly around price and installation.His installation team were excellent: punctual, tidy, polite and provided a very neat job. to deal with.
We used the newer Jinko panels (20 year warranty and amazingly low degradation), with Sungrow 3 phase 10KW inverter. Nathan's price was way below other local retailers and was no problem when I switched from single to 3 phase. Nathan organised the meter change and his customer service was flawless.
Many thanks to Nathan and the team for a fantastic experience - very happy customer.
23 June 2021
Satisfied Customer
Zeneco made the sale and quoting process easy and catered for our requirements. Other quotes were provided via desktop assessment with no input from us.The install was seamless and conducted in one day. The team was very professional and organised the grid connection for us on completion.
22 June 2021
Great Company to deal with
Zeneco was prompt, factual and professional. They provided good follow up on any questions we had and the installation was neat and tidy. They were also willing to do additional power board upgrades that were requested while they had electricians onsite. Whilst the system is only two weeks old, all appears to be working well.09 June 2021
Good job, very efficient, no fuss. We were very happy with the whole experience
Nathan was the only installer who came on site which was very much appreciated. His price was fair and reasonable and he answered any queries i had about the system. We organised an installation date that suited both of us and he and his team were very professional both with the installation to cleaning up etc. This was very much appreciated.08 June 2021
Great all round!!
Nathan and his team did a fantastic job. Nathan was extremely helpful, knowledgable and covered all my questions along with being very patient as I did mind changes on which direction to go. Not either pushing the products or service which was a welcome change from other solar companies. When I finally settled on a proposal, the date was quickly arranged and the installation was efficiently done, no fuss, no mess, no drama. The system is great and I'm extremely happy with the whole experience. Highly recommend!!Panel rating: 5/5
Inverter rating: 5/5
30 May 2021
Brilliant process from start to finish
Nathan reached out almost immediately after I submitted my request for quotes through SolarQuotes. I received 5 quotes in total. Zeneco were not the cheapest but their reviews were far better than the others, and the reviews of the quoted system components were also better.I felt Nathan listened to what I was asking for with regards to my particular requirements, and tailored the solution to meet that end.
The team turned up at the scheduled time, were very pleasant, finished on time and the place was spotless. Very pleased with the experience, if only all tradies were as good. Would happily recommend.
26 May 2021
Professional
Sales/quoting process was easy and our many questions were answered clearly.Installation went very smoothly with the team working seamlessly together.
Nathan and all his team were very polite, tidy, punctual and a pleasure to work with.
Nathan organised all our necessary paperwork and grid connection will take place in about 10 days.
Would recommend Zeneco Energy to anyone who requires Solar!
24 May 2021
Fantastic experience, strongly recommend
Can't recommend Nathan and team highly enough! He came to my house and discussed my needs with me, and just after 2 weeks later I have solar system working on my roof and plugged into the grid. Sent me a really competitive quote, more than a month quicker than the others, was very personable, and they had great reviews already. Was very confident in them and they didn't disappoint.The 5 years servicing is great and they go above and beyond to make sure you have a great experience. Even ran some extra cable for me when they didn't need to. These guys really care, install quality looks great, and my whole system was up and running by the afternoon. Stoked.
18 May 2021
Perfection
Zeneco, was the third solar quote we obtained for our home, we had done much research on the panels and inverter we wanted to use, when Nathan came to quote our job he he applauded our research and did sway us to a better inverter, he was also the only person to actually look at our roof and advise the best system for us, there was a delay from our end with the install and Nathan was more than accommodating with our delay. When it comes to the install, it is nothing short of first class. I cannot fault any of the workmanship by Zeneco. After sales service is top level like the rest of the job. Faultless.Panel rating: 5/5
Inverter rating: 5/5
12 May 2021
Very Happy Customer!
Zeneco Energy installed our solar panels and inverter. The process was seamless from start to go and they were super easy to deal with and their communication was great. Very happy with our product and service.07 May 2021
Fantastic work and easy to deal with - Zenco
The quotation process was easy and quick had all the detail I requested. The install was quick, efficient, and the gents was super professional and great to work with. On time and very polite. Customer service was great kept me updated all the time on the progress of each step. Would definitely recommend them!21 April 2021
Fantastic installer
The quote was very reasonableThe installers were punctual and performed very professionally
The activation was very quick
19 April 2021
Great Service,
Great team. Great value for money. A pleasure to deal with. Thanks Nathan and team.02 April 2021
Excellent
ZENECO is a great company to have install your solar. There work ethics are wonderful and are all friendly. Nathan and his crew will go out of there way to accommodate you .They have organised the new meter with Ausgrid.
Set up the Wi-Fi for monitoring for us.
Panel rating: 5/5
Inverter rating: 5/5
16 March 2021
Top job Zeneco Energy
Very impressed with Zeneco Energy. Nathan first met onsite to inspect our roof, measure and provide a very competitive quote. All questions were answered and it was a big benefit to work directly with a local operator. Today’s installation was on time, as planned, and the team are pros. I can recommend Zeneco.15 March 2021
Great to deal with, no fuss good value system
We found Nathan & the team great to deal with, he was very responsive to our requests and provided a system that met our size requirements and pricing expectationShowed up on time and finished installation within the same day with a very tidy install
09 March 2021
In and out
Got in and got the job done when said they would,Panel rating: 4/5
Inverter rating: 4/5
06 March 2021
Excellent Customer Service
From the time we started the daunting journey of finding a system & installer, we were always aware of potential pitfalls.We were so lucky we found Zeneco as the right fit for us. The quote was more than competitive, and with them being a smaller operation, was happy to hand the job to a local, small business.
The customer service was fantastic as weather ( and Xmas approaching), put pressure on installation. However we were always kept in the loop, and it fell into place.
Could not be happier with our system, and highly recommend Zeneco as an installer.
Panel rating: 5/5
Inverter rating: 5/5
22 February 2021
excellent installation and service from start to finish!
We have just had solar installed at our house and the result is fantastic. Nathan and his team have been nothing but professional from start to finish. Right from the beginning Nathan's knowledge and expertise was very evident. Out of four quoting companies he was the only one who took the time to verify all the satellite, sun and shade data with a hands on "on the roof" site inspection. He discussed all our options beforehand, and didnt try and sell us more panels than we needed or could be safely installed. The team arrived on time and had the job done in a timely manner. The result was a state of the art system with excellent energy production at a great price (already paying for itself!) and ongoing support from a trusted local company. I work as a firefighter and I would not hesitate to recommend Nathan and the team at Zeneco energy to install your solar, particularly as I'm aware firsthand, that the solar industry is not always as it seems.Panel rating: 5/5
Inverter rating: 5/5
16 February 2021
Happy Customer
Before we spoke with Nathan at Zeneco Energy we didn't have the confidence to go ahead with a solar installer.We would highly recommend that you speak with Nathan before you engage another installer, to compare your products and advice.
Nathan came to our home to check the site, explained everything to us in simple language and gave us some options to think about.
He communicated well and was always available to take my enquiries. He was punctual and he and his team were friendly, and professional. The site was left very tidy and we wouldn't have known they'd been here except for the panels on the roof.
01 February 2021
Zeneco Energy - 5 Star in every aspect
Zeneco Energy = Perfection Personified!, Truly A-Grade and 5 Star, truly 10 Star.Zeneco Energy, Nathan and his team, what a true professional Solar vendor, totally open, transparent and upfront, truthful and honest, from initial contact, scope definition, pre installation discussions, fine tuning, and then advancing to the installation and commissioning, Zeneco is the benchmark company and team to deal with, and not to mention extremly sharp on the pricing aspect.
Over the initial discussions as to the size and system componentry, Nathan from Zeneco Energy was on point every day, every question I asked, there was a quick reply and adjustment to the scope, and was totally unbiased nor product based, Nathan was focussed on delivering the best Solar system to you as the customer.
I am in awe of Zeneco Energy / Nathan and what he bought to the table, truly amazed, and especially the technical prowess is refreshing.
The installation workmanship and attention to detail from the roof panel installation to the inverter installation, and associated cabling was craftsman’s grade, above and beyond what I had expected.
The amazing experience continued to an operational and training aspect, where you as the customer were skilled on the installed system and how to maximise the true benefits to you home and consumption profile. This was followed up with detailed documentation.
The system was a complex installation as it required transition from single phase to 3 phase, smart meter upgrade, sub board upgrade and load balancing across all phases.
And the final degree of difficulty was to integrate the new 15.4 kW system, with the existing 3.8kW solar system, Zeneco Energy achieved this seamlessly, and both systems and Energy consumption / generation monitoring is working perfectly.
Zeneco Energy are you’re A-Grade single point of call for all your Solar requirements, these guys care, and are not box droppers, they are solution architects.
My roof is a true piece of very functional technical art, delivering the maximum solar return thanks to Nathan. His team, and Zeneco Energy.
Panel rating: 5/5
Inverter rating: 5/5
26 January 2021
15 January 2021
Exceptional Team
Zeneco Energy were the only supplier who actually carried out a site visit and spent time discussing the Pro's & Con's of various systems.The installation Team was great, we were kept updated with the work schedule and any issues occurring during the install. The entire team were very polite and went out of their way to ensure minimal disturbance to our normal activities.They removed all rubbish from site, assisted us to connect to the monitoring system and explained how to us the Monitoring APP and website.
Zeneco completed all the necessary paper work and submitted the necessary grid connection documents at completion of the works.
I would recommend speaking to Nathan before signing any installation contract with other suppliers.
Panel rating: 5/5
Inverter rating: 5/5
09 December 2020
Great service and system
Nathan and his team did a brilliant job. Our panels are not in the normal best facing direction so we decided on a 28 panel 9.8kwh system. Sunday the 6th we produced 67.23kwh and Sunday the 7th we produced 58.97kwh. The service and system production far exceeded our expectations for a good price.Panel rating: 5/5
Inverter rating: 5/5
03 December 2020
Very professional installer
Zeneco made the process of solar installation to my home as worry free as you could imagine, the design and quote process was a breeze and the installation was of high quality.Very satisfied with the experience and happy that Solar quotes was able to connect myself with Zeneco.
Panel rating: 5/5
Inverter rating: 5/5
01 December 2020
Knowledgeable, Professional and Couteous
My wife and I found Nathan and his team to be very professional and the installation was quick and efficient. Took only half a day to get power flowing to my house and the grid. Nathan from the start of the process corresponded well and was open with all information he provided on possible systems. He highlighted some points about our system and installation that others did not so definitely has a great knowledge of the systems and process. As I had some shading issues he organised a shade analysis which was useful to reassure me that there would be no major issues. I would recommend Zeneco to anyone looking to get a solar system. Thank you for your good work.26 November 2020
Outstanding!
A pleasure to deal with from start to finish. We had a few quotes but it takes an electrician to give the correct information for our site.Nathan kept us up to date on what was happening and great tradies who were wonderful on site. We did not have to do a thing all Grid connection etc was done by Zeneco Energy. We would recommend Zeneco Energy to anyone looking for solar!
25 November 2020
Zeneco
I found the Zeneco team diligent and professional. The director Nathan had a good understanding of the solar market and it's products. He answered all of my questions in a understandable way. I found Nathan to be a straight up guy with an embracing laugh. Highly recommended company.Inverter rating: 5/5
23 November 2020
Great work from the team, got in there and got it done.
Only installer who turned up to look at the place. Simple quote that was easy to understand.Nathan organised everything with the power company
So far delivering everything he said it it. Thanks
23 November 2020
perfect transaction
After receiving 9 quote's Nathan's friendly professional help, and problem solving gave me confidence to sign with Zeneco Energy. Nathan listened, understood and advised accordingly. Nathan, Damian and the team did a great job from the getgo. No fuss no hassle all problems and aspects taken care of.Would definitely recommend.
PS be very, very mindful of the know it all companies out there with 'cowboy' salespeople.
22 November 2020
Too easy
We live on a battle ax block. We got 5 quotes and Nathan was the only one that talked to us about the distance between our meterbox and house and what resistance there’d be with sending our power back to the grid if we went with our original plan. Very honest and helpful.Installers were great. Very efficient and easy to deal with.
02 November 2020
Finally We Got Solar
All good, great company, thanks to solarrquotes helping me through the solar companies maze.Inverter rating: 5/5
02 November 2020
Zeneco highly recommended
We got several quotes for solar, and along the way as we learnt more, changed our specs. Zeneco got back to us with new quotes quickly, and answered all our questions.When they installed the solar, they kept me in the loop and explained everything including the app and didn't leave until it was all sorted. They left no mess and sorted out the grid connection with our energy retailer.
Our system works great, and we would recommend Zeneco to any one looking for solar in the Central Coast.
Inverter rating: 5/5
13 October 2020
Fantastic business
Great experience from start to finish. Nathan is conscientious, diligent and a pleasure to deal with.08 October 2020
Impressed
Punctual fast and our system working well Would Highly recommend07 October 2020
Professional in every way
Nathan was quick to respond with a quote and made himself available to discuss the information.Installation went off without a hitch and was professional and in the time frame discussed.
Nathan organised all aspects of the scope of works for my job including the grid connection.
I would highly recommend this company.
01 October 2020
Very professional installer.
Nathan from Zeneco Energy Pty Ltd was very easy to deal with. He explained everything thoroughly and he and his team were very professional throughout the installation. Nathan organised the grid connection after the install.It is early days but so far we are more than happy to recommend him.
Inverter rating: 5/5
30 September 2020
Zeneco are brilliant from start to finish.
Brilliant from start to finish. Have already recommended Zeneco elsewhere.Panel rating: 5/5
Inverter rating: 4/5
29 September 2020
Fantastic workmanship.
What a great job. Very happy with the quality and workmanship. Very informative and helpful. Recommend them, and price was very good.Extremely happy.
29 September 2020
Great Installer
Had a great experience from the time the quote was done to installation would highly recommend29 September 2020
Very happy with Zeneco!
From my first contact with Nathan from Zeneco, through to my after sales/install follow ups, it's been nothing but a positive experience.No pushy sales, and found the best cost effective solution for me.
System installed with minimal disruption.
A pleasure to deal with, very satisfied with my choice to get my solar system from Zeneco!
26 September 2020
Very Professional Group of Men
Nathan from Zeneco lead a very professional group. Questions where answered quickly and honestly. The quote was done quickly and time frames given were accurate. Communication was great. I was kept in the loop with everything that was happening prior to our instillation. They arrived when they said to do the instillation and kept me informed as they went. I couldn't be happier with the end result.Inverter rating: 5/5
25 September 2020
Fabulous Company
This company came when they said they would, Nathan and the boys were friendly and polite at all times.They have a great attitude and were happy to explain everything in laymen's terms.
Highly recommend them.
23 September 2020
Excellent Work by a Local Supplier
Initial quote and work was done by phone and email.Nathan visited site to discuss the quote, review roof, electric board and go through the component selection.
The installation took place within 10 days.
The team did a good job on site and removed any rubbish as they did the work.
Nathan went through the Inverter setup and App setup.
The grid connection was organised by Nathan and took place 3-4.
I am very happy with the service and the installation.
Panel rating: 5/5
Inverter rating: 5/5
23 September 2020
Great install & service
Great install & service. Answered the many questions brought forward by us. System is performing strongly. Would recommend Zeneco Energy.Panel rating: 5/5
Inverter rating: 5/5
20 September 2020
Great quality installation
Nathan has been great to deal with Right from quote through to installation & after sales assistance.Definitely recommend his company.
18 September 2020
Zeneco Energy Solar
A local supplier. Personable and not over the top sales pitch. Efficient timely installation. All grid connections organised.Inspected the roof and measured prior to quoting. I would highly recommend Zeneco Pty Ltd
Professional organisation.
A visit received within 24 hours and quote same day. Installation was 10 days later. Extremely polite and obliging installers.Customer services was exceptional with our questions responded to in a prompt and friendly manner.
Highly recommended.