Compare the best installers servicing Wentworth Falls

Rhys was very helpful & informative during the quoting process.

& then Drew was very helpful & patient for running the install & commissioning the system.


Everything works well.


We are pleased we selected Hobbs for our solar system & also pleased we could deal with a firm who weren’t going to subcontract out the installation contract! We’d be happy to use them again for any other solar projects etc should we need to.

The process from quote to installation has been smooth and efficient. Every person I have had interaction with has been polite and helpful. The installers came on time and completed the job without any problem
As yet, I don’t know whether the system is sufficient for our needs but it seems to be functioning well.

Getting a Solar Installation is a complex and expensive item to have. Rhy wasn’t the cheapest quote but he was the most flexible. As we wanted a board upgrade and 3 phase installation with the battery under cover, Hobbs said “ no problem”and adjusted their quotes to cover every change we wanted. Other companies were not interested.
We were booked in a date and the install was done in a tidy punctual manner They arranged the smart meters and the removal of all the old meters and panels.
I didn’t realise how much software is involved in these installs, they can be controlled and monitored remotely. Tom explained and showed me the apps for the battery and panels. Probably a bit more time would have been nice, .to cover this more throughly. Two days after install I had an issue there the BOM can turn off your battery. A email to Tom quickly explained this feature with him monitoring my place to check all was ok.
I would be happy to recommend Hobbs Electrical to any one that wants a professional , efficient installation
Ps also the information. Supplied by Solar Quotes was very informative and helpful in making a decision..

We always wanted solar and upgraded, replaced, and added items for comfort and to fully electrify over the past few years--LED lighting, roof replaced with insulation, new hot water tank, double-glazed windows, three-phase power supply, split-system aircon. When the rebate for batteries came on, we decided to do it.

Quotes and Site Visit:
- Hobbs showed up as scheduled and kept in touch
- discussed panel placement, inverter choice, battery option
- good solid exchange with rep listening to concerns and what I understood from my research. (Another vendor would not come out.)
- reviewed and signed the contract

Installation of Panels:
- arrived promptly and completed all in one day
- I easily consulted with working team, providing photos of loft access
- I was available to approve panel orientation change… same number of panels but changed from portrait to landscape to best fit roof sections
- I downloaded and was shown panel smartphone app, which was connected to our home network. I was told a software update would happen over 24 hours for full functionality.
- good site cleanup

Installation of Battery:
- due to demand from new rebate program, battery was on back order
- panels were installed in mid-August, and the battery in early November
- again, arrived promptly completing installation in one day
- battery status smartphone app explained and connected
- components and house backup feature explained

Performance and Support:
- easy to track system with both apps
- on panel app error message, sent screen capture image and team member stopped out in 24 hours to confirm settings and cable. The battery app takes priority control at times.
- our neighbourhood had a three-hour power outage and we didn’t notice as the battery’s house backup feature provided continuous power

Conclusion:
- 5 out of 5 stars for communication, installation, quality of components, and follow-up service
- Highly Recommended

Hobbs were great, they communicated well, were very punctual. Customer service was excellent, quoting in person was appreciated and they organised the entire project from quoting, through installation and the grid connection, including Level 2 ASP (NSW).

Hobbs also provided an upgrade of the meter and rewiring of the 3-phase meter and switchboard, including grid backup for blackout protection.

No issues at all, I would recommend them. Also generalist electricians, which is handy and have used them before.

I organised this system for a family friend who lives nearby.

The pre-sale conversations with Hobbs Electrical team was helpful and informing. They provided sufficient details and were transparent with their communications. They organized the quotes multiple times as we changed the design. The pre-sale part of the installation was satisfactory and trustworthy.

However, the installers on the day all of a sudden decided to change the installation configuration we designed for the roof to avoid shading from nearby trees. They thought the system would look better to the eye if they put the panels in a more symmetrical way. We had to convince them to follow the original design we agreed in the first place so the system would be less shaded. This part was not professional, if no one was around during the day to check on the installation, the system layout would have been installed incorrectly.

Also, customer service after-sales has been disappointing.

Overall rating 3.5/5.0