AllPhase Electrical and Solar

AllPhase Electrical and Solar Reviews

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74% 0% 100%
4.9

Based on 12 ratings

About

AllPhase Electrical and Solar is a Solar Power Installation business based in Batemans Bay NSW. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $7,822 - $8,300 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

AllPhase Electrical and Solar Reviews (12)

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Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 9
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

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All-round Excellence

A very impressive customer experience. We were especially fortunate in that Allphase Electrical had another of their jobs delayed so we ended up having a fully operating system in four days from accepting their quote - maybe a record! The team was prompt and courteous, the work professional, and we were informed at every step of the way. Ben, the MD, checked progress throughout and went out of his way to make sure we were getting what we needed, advising on any alternative, less-costly, options along the way. Grid connection and associated paperwork was all done seamlessly. I would highly recommend this company.
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Quality solar and battery installation

Local recommendations for AllPhase Electrical and Solar has been our positive experience too. Although not the cheapest quote, they were responsive in communication, were fast and efficient in doing the installation and are now monitoring how it is all working.
We have confidence that it is a quality solar and battery system that will benefit us and our planet.
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Great serice and communication

Ben from AllPhase Solar provided great communication and service. He explained the differenct types of systems and recommended the best quality system for our needs and also for future expansion into battery systems. Ben organised the grid connection and his team installed the whole system which was up and running the same day. Ben and his team were very professional. The old solar panels were taken away to be recycled and the site was left very c;ean and tidy.
Panel rating: 5/5
Inverter rating: 5/5
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Great professional team to work with

Ben and the team were great. Installation was quick and professional. I was up and running in 2 days and immediately started saving money.
I'd highly recommend if you're in Bateman's Bay or surrounds.

Inverter rating: 5/5
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Good service

We were very happy with the quality of service. Installer was well qualified and was able to explain many issues. He was friendly and took the trouble to communicate as the installation progressed. He adapted the design after our feedback. he won our confidence and we would recommend his company.
Inverter rating: 4/5
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Original Review on 01-09-2022:

Ben from AllPhase did a great job in every way.

Everything went very well from the quoting process through to the actual works, and support from AllPhase staff. My questions, no matter how trivial, were always answered clearly and respectfully. Love the quality of the product, and the ethos of service which AllPhase brought to everything they did. I absolutely recommend this company to others. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Mark: "Are you happy with the performance of your system so far?"

Yes, it has met and exceeded our expectations.
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Fantastic service

Very happy with the personal service from both office and the installers. Good product , competitive price and all systems go. Happy to recommend this company.
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Professional, efficient and friendly

The sales/quoting system was very quick and extremely professional.

The installation was fast and tidy. The installers were respectful and friendly.

We are in the process of the grid connection. Paper work being sorted as I write this review.
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Fantastic service

Everything from the get go was faultless and seamless. Quote, installation, follow up and communication was 5 star. Highly recommend.
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Excellent service and quality installation

Ben from AllPhase was attentive and flexible throughout the quote process, providing an excellent range of options and spending time answering all of my questions. He and the team did a great job with the installation, and managed all the normal hiccups of weather and supplier issues with ease. Ben took care of all the paperwork and coordination with upgrading our meter, and provides ongoing support and back to base monitoring which is hugely helpful.

Can't recommend the AllPhase team enough!

Inverter rating: 5/5
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Outstanding Service

We got solar systems on 2 houses (both with 9.4 kWh) on the same property. Excellent service. Went through all our options. Identified where we were over investing. Turned up when they said they would, on time, every time. Cannot recommend highly enough.
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Awesome experience

Ben, the principal of AllPhase Solar, provided an outstanding service. The quotation process was smooth, speedy and detailed. The installation by Ben and Dave was excellent. They finished ahead of time and left the property spotless. And the customer service has been as good as it gets, from the pre-sale to after-sale. Ben took care of the grid connection, recommended the best approach to maximise our feed-in return, and continues to monitor remotely the effective operation of the system. All up, a first class operation and experience.
Inverter rating: 5/5
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