ClimateCare Electrical

ClimateCare Electrical Reviews

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Climatecare Electrical & Solar, are experienced electrical contractors serving the electrical installation and service needs of homes and businesses throughout Rockhampton, Yeppoon, Emu Park, The Caves, Gracemere and Mt Morgan areas.

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ClimateCare Electrical Reviews (18)

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Average Scores

4.1/5

Value for money

4.4/5

Quality of System

4.6/5

Installation

4.7/5

Customer Service

  • 5 star 3
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Fantastic customer service and communication from the team, process was made so easy to understand and follow. Making a choice of which options was hardest part.

Great communication from the sales team and not pressured at all. All the options provided and questions answered sufficiently.
Installation was brought forward 3 weeks which was an absolute bonus. The install guys were professional and got the job done within the day.
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Awesome!

ClimateCare was awesome! Kept following up with us even returning calls on weekend and offered a number of different solutions and when installers arrived exactly on time they worked out an awesome solution to a tricky and expensive problem that was unforeseen.
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Our home had shading issues in the morning and also our roof orientations restricted how many panels on each face. Andrew recommended that we install a Solar Edge Inverter which uses optimiser on each of the panels . Yes a more expensive system then a string inverter but the performance of this system design will deliver on economics the return on investment is better. Communication of the process from point of sale to installation was reassuring.
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I have now had 4 solar systems installed by Climatecare Electrical & Solar and can highly recommend their services.
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Original Review on 06-01-2017:

Both in store service, emails, phone contact and installation were excellent.
Very happy. These guys didnt do a negative on there opposition they simply sold themselves better with the way they went about things and their patience with me and attitude to service.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Paul: "Are you happy with the performance of your system so far?"

Yes
Bill down by $300 quarter
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Excellent service, good quality products and they listened to what we wanted and delivered on it.
They also helped with getting Ergon to fix high AC issues (+253V at times) on the local feed in power circuit.
Ergon measured the line AC for a week, then adjusted the transformer, now all good.

Installation = 22 x Winaico 275W PERC Panels, Fronius Primo SCERT 5kW Inverter,
Fronius Single Phase Energy Meter (a must have), relay to run hot water system during the day (free hot water).

Currently (August 2017) pumping out ~30kWhrs / day
Very happy, excellent result. :)
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Original Review on 06-07-2016:

ClimateCare Electrical were happy to discuss my needs and possible further requirements and negotiated a price from there. The installers did a good job , they did the job on the day that I was told , and left after thoroughly cleaning up the site. A good job and I would recommend ClimateCare Electrical without hesitation. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

10 months later we asked Ray: "Are you happy with the performance of your system so far?"

HI, Finn. The system is working well without any problems. My ratings are showing (good) as we have not had an account from Ergon that shows the account without the cost of the meter etc. I expect that in the near future I will be more equipped to access the overall performance of the system.
Cheers Ray.
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I went with this company because they are local and my experience in initial stage was great and they stated that they stand by there product and only deal in quality product hence quoted price about 30% higher than company like euro solar, but cheaper than another solo electrician that quoted slightly more and who stated that he couldn't do better on price which was about 20% dearer than the one I had settled for. You really have to shop around and research products and talk to people in game in order to decide which way to go as there is so many solar brands out there.
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Original Review on 20-01-2016:

System has not been installed. Installation will start about the 1/02/2016 Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: N/A
Customer Service: 4/5

9 months later we asked Steven: "Are you happy with the performance of your system so far?"

System ran very well over the winter months. The results of the daily Kw from the system during this time was slightly higher that expected.
We are very happy with the solar system and looking forwards to the summer months.
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The team at Climatecare have done an outstanding job installing our solar unit.
After sales service was top of their priorities ensuring that they delivered on the system that they recommended.
A pleasure to have met the team a ClimateCare.

Steve
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All of the installers recommend by the site were professional on knowledgeable, i based my decision on price and promptness of the quotes. I chose to install micro inverters at an increased cost. All said that they could do it but climate care were on it straight away and had a quote to me the next day. As they had installed very few of these the set up of the controller unit took a little longer but now they know it should be better. All in all it was a painless process and i am comfortable i got the best price i could for a reputable product.
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Original Review on 24-05-2011:

i can only rate the above questions as 4 as i have had no previous experience with solar energy or climate care electrical.i am happy with the outcome Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

16 months later we asked James: "Are you happy with the performance of your system so far?"

yes.we are very happy
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