Genr8

Genr8 Reviews

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90% 0%
4.9

Based on 58 ratings

About

Genr8 is a Solar Power Installation business based in Latrobe TAS. Here are their reviews as submitted by visitors to SolarQuotes.

Reviewers report paying: $8,900 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Genr8 Reviews (58)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.7/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 42
  • 4 star 16
  • 3 star 0
  • 2 star 0
  • 1 star 0

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An incentive was offered by Genr8 for this review. Learn more here.

Great installation and works very well

The quote was very explicit, professional, communication was also very professional and friendly.
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Efficient

I was extremely happy with the overall process!
The communication was always very prompt and helpful, quotes updated to reflect actual savings and payback in different scenarios, the installation was very efficient and easy, the team lead spent time running through the systems function and app set up.
Overall very impressed with the service team. Thank you Genr8.
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Great Team Professional Install

Right from Nathans visit to evaluate and quote for the system we were impressed. He gave us all the time we needed to ask as many questions as we needed answered. The installation team were prompt professional.

We could not have been more pleased with the service.
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Genr8

Easy process. Genr8 took care of everything from organising the power company, government solar incentives, to completing the installation. We were up and running with solar the same day. The team were very punctual, professional, friendly, tidy, polite and respectful. They explained everything and cleaned their mess up at the end. Nothing for us to do at all. After sale service is awesome, somethings we weren’t sure of and Nathan took the time to come and explain it to us. We can definitely recommend them for no hassle solar sales and installation. We appreciate their commitment to quality service.
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Excellent system. Excellent work

GENR8 they did everythink i could not be happier very straightforward

Supplier Reply:

Thank you for your review, we are pleased your system is working for you.
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Professional installation and quality product

Very efficient team made the installation look easy. Excellent care of the tiled roof and pleasing alignment and finish.
All aspects of installation discussed and immediately acted upon.
Panels were online within 24 hours working well.
Great Catchpower app providing easily understandable information and maximising solar use for water heating.

Panel rating: 5/5
Inverter rating: 5/5
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Fantastic service from beginning to end

Super impressed with Genr8 from initial contact,right throughout the entire process. We had delays with the construction of our house but Emily was always so patient, accommodating and understanding. Emily's customer service is excellent, it was lovely to have a friendly and responsive person on the other end of the emails. The installation team were apparently wonderful too. Luke and Nathan were also so knowledgeable and friendly. Plus a top quality system that we are very happy with. Thanks Genr8! Highly recommend!
Panel rating: 5/5
Inverter rating: 5/5
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Very Professional and Organised

From start to finish Genr8 and staff have been very professional and the workmanship exceptional.
They have communicated very well and we were kept informed at all stages.
The installation crew led by Tyler were efficient, well mannered and worked well as team. We were extremely pleased with the quality of work and the clean up at the end was brilliant.
Tyler took time to ensure we understood the solar & battery system and he and Toby made sure that all our household systems were functioning correctly before leaving.
I couldn’t fault them and would have no hesitation in recommending Genr8 to anyone.
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Fantastic customer service from start to finish.

I could not fault the whole process at all. I will highly recommend dealing with Genr8 to anyone I know that is interested in getting solar.
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Excellent customer service and installation

The entire process went very smoothly. Quote was clear and installation was seamless. After installation connection advise and App support was awesome.
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GenrGreat

The process was seamless from quotation to final installation I was kept informed throughout the entire process.
I was provided quotes for multiple size systems including the expected performance data for my installation. The installation was efficient and of a high quality finish.

Importantly the system performance has been as per expectations and the information provided in the quote.

Panel rating: 4/5
Inverter rating: 4/5
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Excellence all round

Our experience with Genr8 has been exemplary. Installation was efficient and well organized. All communication has been 100%. Our main dealings have been with Nathan, Emily and Luke but all other staff members have been efficient and friendly. The work site was left spotless. Such a pleasure all round to deal with.
Panel rating: 5/5
Inverter rating: 5/5
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Exceptional Solar

Exceptional service, from the first visit with our quote to the installation. I highly recommend Genr8 for anything electrical. So very happy with their outstanding workmanship. The team at Genr8 are amazing.
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Fantastic

Fantastic to deal with, from first quote request to follow up after installation. Cheapest option to boot
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Great Bunch of Installers

Great and helpful with their installation. Eager to help with my questions.
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Wonderful service guys, I’m pretty sure we had the whole team! Extremely informative, cost effective and the beauty of it all, they are local. Fabulous job guys 10/10 ?

Wonderful service guys, we didn’t have to do a thing! I’m pretty sure we had the whole team. The system looks amazing in the all black panels.

Extremely informative, cost effective and the beauty of it all, they are local. Fabulous job guys 10/10 ?
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Genr8 solar

Could not find fault in this company. Everything from quote to final connection was first class.
Friendly and efficient staff and all work completed on time and with clear instructions.
I thoroughly recommend Genr8 for solar systems.
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Great Installer

Great service from the consultation through to the installation. Friendly professional staff. Explained everything clearly and provided a couple of different solar options. Very good communication regarding the various stages of the process including the quotes, payment options, installation date and connection to the grid. Highly recommend them.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic job

The sales/quoting process was a breeze with genr8. The installation of the solar system was installed quite quickly, they were punctual , tidy and knowledgeable on how the system works for our home . The service was great genr8 had organised everything.
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Fantastic install and quality from start to finish

The team at gener8 were very prompt, efficient and provided a very warm and welcoming professionalism. Emily and the team answered all our questions and kept us informed of the process from start to finish. We highly recommend the team at gener8. We would like to give a personal shout out to Emily in the office, who went above and beyond, to make our process easy to understand.
And the team on the day were exceptional, professional and extremely tidy and efficient.
Taylor explained everything and went through the system functions and how to use the apps and all questions were answered. We are very thankful for their exceptional service, including Luke, Taylah, Karl and the team

Panel rating: 5/5
Inverter rating: 5/5
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GenrGreat

Offered options to suit my budget. Handled all paperwork and registered me for my extended warranty.

System was installed exactly as quoted. Fully functional on day one.

Very satisfied. Will deal with Genr8 for all my future Solar and battery needs.

Panel rating: 5/5
Inverter rating: 5/5
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Brilliant Service

The team from Gener8 made the whole solar process easy, from the quoting to installation. A very professional team.
Panel rating: 5/5
Inverter rating: 5/5
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Efficient friendly service

This is my second go at this. I wrote a really long review saying how good this company is...how efficient and friendly they are with great communication (Emily) and efficient installation including all the paperwork for grid connections etc (Karl, Tyler and crew). Then I lost it when the code to submit was sent...so this is the short version...but I'd certainly recommend them if you want to do your but for the planet and reduce your power bills at the same time.
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Fabulous installer and great people.

Request for a quote was attended to quickly and Nathan was very knowledgeable and able to answer any queries that I had. Quote was competitive and once I had decided to proceed with GenR8, they kept me posted on the process and timeline for installation. A big bonus was the earlier than initially proposed installation date and a very professional and speedy install by Karl, Bailey and Toby just 4 days before Xmas had us connected, up and running within minutes of the job being completed. All official paperwork was taken care of by Emily in administration and we are already building up a credit balance. I have absolutely no hesitation in recommending GenR8 to anyone considering the installation of a rooftop solar system. They are great people to deal with.
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An incentive was offered by Genr8 for this review. Learn more here.

A great experience!

Genr8 were very approachable and great at getting our quoting done! A fast, efficent and friendly service! The boys were great on installation day, punctual, knowledgeable, and overall a great experience. I will be recommending the team to anyone that is considering solar!
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Very happy customer

I was referred to Genr8 by another happy customer. I was impressed by the knowledge and recommendations Genr8’s staff showed. I was updated throughout the process, and Genr8 is always on the ball to address any questions I have. The electricians who installed the solar system were very respectful of my home, and are friendly. They made sure the process is explained to me, and working before packing up to leave. I am very happy with the whole process.
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Highly efficient team

I would highly recommend the Genr8 team for their great work ethic. Beginning with Emily in the office and then on to the team of Karl, Bailey, and Toby, who came to install the system.
Emily was very efficient and answered my questions promptly.
The guys seemed to have a great rapport with one another and worked very efficiently as a team. Aspects of the work were discussed with me as needed and it all seemed to go very smoothly. I would absolutely have no hesitation in recommending this company.
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Very happy

Had my install done on Monday. I am very happy from the quote process, Emily in the office kept me updated with the progress for the install. Karl and his boys did a great job. I would have no hesitation recommending Grenr8 to family and friends.
Inverter rating: 5/5
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Excellent Installer

Gener8 were a great company to deal with from quote to installation.Great communication and the installation was able to be done sooner than estimated which was wonderful.Couldn't fault the installation or the team who did the work. They were punctual,efficient really friendly and cheerful and they tidied up as well.They even took the time to go through the online registration process and apps etc with us which was really appreciated ,we didn't have to worry about a thing.That is fantastic customer service. We are very glad we went with this company and would highly recommend them to anyone considering solar.
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An incentive was offered by Genr8 for this review. Learn more here.

Fantastic Company

A great local company . They are punctual and reliable . Emily in the office was quick to answer questions and kept us up to date. The installers Luke Ben and Jack were efficient and friendly. When all installed Luke spent the time to explain our new system .
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Genr8 battery install

I cannot recommend Genr8 enough - everything from the initial quote through to the final install of my battery, was perfect & great value for money.
The customer service not only to book in my installation, but to also fix a bunch of problems that a previous company left behind was incredible.
The install itself also had a couple of connection issues, the install crew did not leave until they had everything fixed & working perfectly.
The crew were helpful, polite, clean…
Wish I’d used them for the whole installation.
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Brilliant Installer!

Genr8 were fantastic! We had a quote around a year ago, at which point we opted it wasn't feasible for us. A year later we decided to revisit the idea of solar... Contacted Genr8 again and they promptly sent a revised quote that we eagerly accepted. They handled everything for us, installation was swift and communication was faultless!
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Fantastic Installer

Great information and advice Great service and quality installation. They went out of their way to help and to make the process easy. Kept me informed at all times.
I would recommend to all.
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Smooth and Easy Transaction

The salesperson was imformative and understanding of me needs. He was genuinely interested in providing what I wanted and what he considered optimal for our home and circumstances.
The installation process was seamless. They were so tidy, you would not even have known they had been here.
The signing of the proposal was a simple online process. They are registered with the Tasmanian Energy Saver Loan Scheme and that was part of the simple online process as well. Due to the size of our system we needed council approval. This was all done by Genr8 without us doing a thing.
It could not have been any easier. I would highly recommend Genr8 and I everybody else I know have the same opinion.

Inverter rating: 5/5
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Reliable, knowledgeable, professional, courteous

We had a great experience with Nathan for the quote, Emily for the administration, Emily and Luke with the scheduling.

Carl, Bailey and Toby doing the install were professional and courteous.

Things ran on time and as expected.

We’re very satisfied with the Genr8 team.

Supplier Reply:

Hey Tom!
Thanks for your review and we are so happy that you have had a great experience from our team.
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Easy Experience

The team at Genr8 done a terrific job across the board. The quotation and installation teams made it a stress free experience.

They happily would answer all my questions promptly and completed the install with a quality finish in 1 day.

Work included installation of 20 panels, EV charger and hot water timer.

Would recommend highly!!!

Supplier Reply:

Hey Tim!
Thanks for your review and we are so happy that you have had a great experience from our team. Glad to have been able to answer your questions.
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An incentive was offered by Genr8 for this review. Learn more here.

Awesome company

Great company to deal with. Fast service and they keep you updated all the way.

Supplier Reply:

Hey Justin!
Thanks for your review and we are so happy that you have had a great experience from our team.
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Outstanding service

Luke and his crew did an amazing job, great people, excellent service, they went above and beyond.
Inverter rating: 5/5
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Great job!

Great job. Efficient. Neat install. Good price. The team were easy to get along with. Highly recommend.
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Great company

From start to finish, all my questions were answered, the quotes were great. I had no issues with the supplier solar quotes got in contact with for me, but i decided to do my own homework.

Its still ongoing at the moment as i am waiting on Aurora now to switch to smart meter.

Inverter rating: 5/5
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Great company to deal with

Professional, on time and made you relaxed through whole process
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Great installation

Upon request, Genr8 provided multiple quotes and they were cooperative in adjusting the proposals to suit our requirements.

They also started the installation sooner than initially planned, so, I was happy that we could have the system get exposed to more summer sunlight.

The panels looked tidy, and they put the inverter where we wanted it to be.

They also organised things with TasNetworks so I didn’t have to do anything.
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Fantastic installation, No problems, very helpful. Answered all my question regarding getting the best out of my solar.

Fantastic installation.
Very helpful with questions regarding getting the best out of the solar.

Panel rating: 5/5
Inverter rating: 5/5
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Fantastic company

Choosing solar was over whelming for me with all the different companies and options out there. Genr8 were fantastic to work with and made it easy for me to decide. Very knowledgeable and understanding to my needs. Nothing was a problem for them. Prompt , tidy installation. Excellent service and highly recommend. Very happy with my solar system.
Inverter rating: 5/5
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Quality from end to end

Attention to detail in the initial quote compared to other quotes and ultimately because, on price all quotes were comparable, the fact that they were local became the deciding factor.

We are also very pleased with the results and the way the installation team conducted themselves during the installation and the overall attitude. Also the quality of the installation looks much better than other nearby installations undertaken by different companies.
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We had a problem, GenR8 had the solution

We had three installers quote for us, GenR8 were genuine and friendly in the process; our roof was supposedly Tin tiled sheets, which meant any drilling or cutting into it could cause a tear easily and a leak would develop so it was ill advised to work on the current roof system and replace it with Colourbond corrugated or common tiles(which the cost would far out weigh the saving of solar) When GenR8 Electrical came out to quote, they spent some time discussing this problem then after some discussion, asked to get onto the roof just to assess the roof would need replacing and when we got on the roof it became evident that the roof was actually galvanised metal and would handle solar framing install without leak as assumed. This, coupled with the friendly and open advice; along with the reasonable price made us feel comfortable with choosing them for our solar system.

All the research into the three types of solar packages was difficult; as to know what was the right decision was tough because marketing ploys and statistics being used to make any product look great, I felt confused but GenR8 did give us confidence to make a decision.
The install was done in one day and we were producing solar electricity the next day. Just professional great service.
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Happy customer

Quick to respond to initial request. Detailed quote. Answered questions we had after the quote quickly & honestly. Installation happened promptly & efficiently. Slight communication glitch between solar installation & meter installation handled sensitively. Overall very happy with the service provided.
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Top quality service and install.

Efficient and reliable customer service! Quote came back quickly with the best price for the best quality equipment from four separate companies. Very happy with Genr8 Energy Tasmania.
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SolarQuotes contacted three suppliers in Tasmania on our behalf. Within a day or so of being advised of the prospective suppliers Karl and Nathan from GenR8 Electrical visited our premises and provided an obligation free quote as requested. They spent over an hour discussing solar systems to establish what would be best suit our needs promising to get a formal quote to us within a couple of days. The quote arrived later that evening. Whilst evaluating the three quotes received we went back to them for clarification on a couple of matters and received a revised quote within 24 hours specifying everything we had asked for, in particular a prospective installation date.

They arrived to install the equipment a couple of days before we expected them but only after ensuring it was suitable to us. The majority of the installation was completed on the first day with the panels to be installed on the next day. The next day the weather was pretty wild but they completed the job as promised fortunately as on subsequent days the weather was considerably worse.

The system was commissioned and has worked flawlessly since that date.

GenR8 Electrical, South Spreyton is a small local company who provide excellent customer service and installation as well as competitive pricing.

I have no hesitation in recommending them to friends or anyone else looking for solar in NW Tasmania.
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Shop local and you deal with the installer, not a salesman

We got three quotes via SolarQuotes and a couple of others by direct enquiry. GenR8 provided us with competitive quotes for a range of systems involving different sizes and quality of components to allow me to decide which scenario would be most cost effective for us. They were also the only supplier among those we contacted who preferred to visit us onsite and assess our situation before quoting rather than work through photographs, phone call and email.

A big plus for us was that this was a local installer and that the two electricians who run the business and perform the installation are also the ones who you deal with from initial contact, not an intermediary sales person. They have a Facebook site showing the installations they have completed, so you can judge their past work. They listened to our questions and provided us with helpful advice based on their experience, but did not pressure us into choosing one option over another. I chose a 3kw inverter and 4.6 kw of panels, not wishing to overinvest in light of Tamania's southerly latitude and very cloudy winters with short days, not expecting the panels actual output to exceed the inverter's capacity except for a few hours each day on sunny summer days.

Once we accepted the quote, the whole process went smoothly from that point, although we did have to wait 3 months from quote acceptance until installation date. We were very pleased with the quality of the installation work and the focus on doing the job well (eg positioning the inverter in the best location for shading, not close to the fusebox). The system has been operating for four weeks now and the network power company installed our new meter to record our solar feed in two days ago. The solar analytics monitoring is very helpful in allowing me to follow production and consumption as we use different appliances and the system output looks good.

On a sunny day in the longest day length month of the year we have been generating 25kwh per day, maxing out the inverter at 3kw between 9.00am and 2.30 pm. On our one day so far of rain and dull cloud, production dropped below 4kwh for the day, so it remains to be seen whether our solar system will give us very much useful production through our wet winter, short day length months.

Overall, I am very pleased with our choice of GenR8 for the installation of our solar system and would heartily recommend them.

Panel rating: 4/5
Inverter rating: 4/5
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