KillaWatts Reviews
Based on 43 ratings Aus Ranking
- 5 star 15
- 4 star 28
- 3 star 0
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.35
- System Quality 4.58
- Customer Service 4.79
- Installation 4.86
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KillaWatts is a professional solar power and energy storage supplier and installer, specialising in residential installations throughout the Illawarra region. Formerly known as Sparky Solar and Electrical, David Russin, the owner and operator of the business, is a licensed electrical contractor and Clean Energy Council accredited solar and battery storage installer. With 18 years experience in the electrical industry, David is equipped to answer all your questions and advise on the best products and system to suit your needs and budget with customer service second to none.
KillaWatts Solar Reviews
Professional provider
The quoting process was excellent. David was patient and thorough in his responses to detailed questions. He is highly professional, articulate and thoughtful in his approach and straightforward to deal with. Installation went smoothly. (However, we are still resolving an issue with provision of information on consumption etc. from Goodwe's HomeKit which David is in the process of addressing.) Show additional informationGreat installer
Really happy with KillaWatts, the only installers who actually looked on our roof before quoting and making us feel confident that they were quoting us on a system that was suited to our roof. They were professional and a pleasure to work with and they quoted and installed a system that suited us rather than trying to sell us on a specific brand or size they wanted as seemed to be the case with some other providers. Show additional informationvery helpfull and informative
he gave a detailed quote with optionshe actually got up on the roof
the installation went well tidy and was all set it up
once the new meter was installed he came and set it all up Show additional information
Top quality for reasonable price
David at Killawatts was very professional and accomodating. He discussed options during the quote and was accomodating to our requests. Dave obviously take great pride in his work, taking time to do a thorough job. I've inspected a lot of the work in the roof space and it is clean and professionally done. We've had the system running for 8 months now with no problems and great results. The price wasn't the cheapest (or the most expensive) but solar is a long term investment and Killawatts provided a good value service that I have confidence in for future returns. Show additional informationTrina panels and Sungrow 10Kwh inverter
Prompt and tidy installation with good advice and help afterwards Show additional informationExcellent all round.
Efficient, friendly, responsive and gave good advice. David did what he said he would and delivered on time.The price included optimizers and WiFi monitoring via phone app. 330kw Trina panels.
Supplier Reply
Thanks for the review Brett! Show additional informationFantastic
David was punctual, polite and tidy.He was very helpful and answered all our questions.
When he quoted us,he actually got on the roof and measured to check it would fit. (Unlike the other 2 quotes we got) Show additional information
Great communication and customer service
Dave from Killawatts was a pleasure to have around our house doing the installation, he has great communication prior and post installation. He went out of his way to answer any and all questions. Would highly recommend. Show additional informationBrilliant installation from start to finish
Friendly and informative electrician, provided a tailored quote for our installation request. Was very happy to answer any questions during the quoting phase and throughout installation. Competitive pricing and using quality materials and parts. Honest and up front about different options for installation, and you could tell he really knew what he was talking about. Not pushy or salesperson attitude, genuinely interested in getting the right products and installation for us at a good price.Installation was a simple and painless process over a couple of days. Time-frames provided were accurate and turned up when he said he would. Very neat and tidy installation on both the roof panels and inverter. Assisted with forms and information to arrange smart meter installation. Provided all information via text and email in a timely and professional manner.
Highly recommended for solar installation.
Supplier Reply
Thanks Dave, appreciate the review! Show additional informationAmazing work from a diligent and respectful tradesman
David did an amazing job in our solar installation. He was diligent, reliable and respectful of our property. He communicated well and was very honest and clear in explaining how the system would work both before and after the job was completed.He showed up when he said he would, was careful and polite and finished the job in the time frame promised. It was quite hot weather during our service and yet he still did a complicated job on a hot and difficult day. He explained clearly how to organise the grid connection and helped me see how the inverter would work. I would highly recommend him to anyone considering a solar installation, I am so glad I didnt use anyone else.
Supplier Reply
Thanks so much for the feedback and review Rachel. Show additional informationExcellent installation
Was very happy with my interactions with David prior to and during the installation of our 9kw system. During the sales/quoting process he was knowlegable without the sales patter of some of the other companies. He communicated well and was on time when visiting site to confirm quote. The quote was competitive. David started the installation when he said he would, and finished it in a timely manner, with comprehensive handover information/documentation provided. David worked tidily and safely. System was installed approx 1 month after first request put through solarquotes, which I thought was a good result as well.Would have no hesitation in recommending David.
Supplier Reply
Thanks for the review Richard. Show additional informationSupplier Reply
Thanks John for your review Show additional informationFriendly personal service and a good price
Well worth calling Dave if you are looking at getting solar. Will give straight advice about what is best for you, and takes the time to explain things well. We had him install a 9.9kW system, and couldnt be happier. Really professional approach and friendly as well.Supplier Reply
Thanks Steve for the review. Show additional informationWe're very happy with our solar power system
David communicated clearly during the quoting process and the price was competitive with the 2 other quotes we got. The installation took place at the agreed time. We did have a problem with incompatibility between our modem and the inverter which meant that we couldn't monitor our system right away but David liaised with the manufacturer of the inverter until this problem was remedied.We're very happy with how much solar power we generate, how low our electricity bills are and that we can monitor the power we generate on our computers and phones.
Supplier Reply
Thanks for the review. Show additional informationWe live in a retirement village which means that our power meters are housed in a separate meter room. The problem we had was that Origin (and probably other suppliers) would not change our meter because it required the power to be disconnected to other homes in the village. This meant that we had to find a Level 2 Electrician to change the meter connections before Origin would change the meter. This delayed our solar installation by at least 3 months and it cost us an extra $1,200.
David from Sparky Solar & Electrical alerted us to these problems before we placed an order for the solar system. I hate to think what would have happened if we had gone with one of the other companies who were pushing us to sign up without a full site inspection. Show additional information
David from Sparky Solar and Electrical was very professional from the the first conversations I had with him right through to the hand over of the finished installation. I would have no hesitation recommending Sparky Solar and Electrical as a supplier. Show additional information
Highly recommend....
Very happy customers... Show additional information
In fact I have recommended the company to my daughter who will also be getting a system from them. Show additional information
All work was completed on time and within the original quote.
We would have no hesitation in recommending Sparky Solar & Electrical as a very professional enterprise. In fact, I believe it was on our recommendation that our neighbours selected Dave to install their new 6kW system
Supplier Reply
Thanks Pete for the review, really appreciate the comments! Show additional informationPrompt on the job and demonstrated a professional approach through all aspects of the project
Highly recommend