Level Electrical and Solar Arundel

Level Electrical and Solar Arundel Reviews

5.0

Based on 5 ratings

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About

Level Electrical and Solar Arundel is a Solar Power Installation business based in Arundel QLD. Here are their reviews as submitted by visitors to SolarQuotes.

Reviewers report paying: $9,000 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Level Electrical and Solar Arundel Reviews (5)

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Average Scores

5.0/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 5
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Pleasantly impressed, a well deserved 5 stars google review

After a disappointing experience with the installer who originally fitted my solar panels three years ago, which I initially considered using the same company for my solar battery installation to keep everything under one provider, I decided to explore other options.

Following an initial call with a Level electrical representative and sending my electrical for the last few months, I was scheduled an appointment with electrical designer Amir. He provided me with a much better package, helped rationalise my purchase based on my actual needs, and offered clear, sensible advice.

On installation day, everything went according to plan. When I had a question, Amir personally called to explain things in detail. The communication throughout the installation was excellent, and the work was carried out neatly and professionally.

The follow-up after installation has also been outstanding, with remote monitoring support and practical advice on balancing my energy usage.

Initially, I was hesitant to sign up with Level Electrical given the limited reviews available on SolarQuotes, but I can honestly say I am very pleasantly surprised and impressed so far.

In contrast, my original installer, EISS, showed little to no planning for the system at all and I felt was favoured for asking questions. They took an instalment payment in mid-May for a July installation (with the rebate), held onto the money for few weeks, then eventually returned it after saying they weren’t sure about the system. Later, when I approached them again, they had no issue to install the very same system they had rejected—this time with an extra $2,000 added, saying: “Sorry mate, prices have increased.”

Battery rating: 5/5
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Top Quality job

How was the sales/quoting process? Absolutely excellent, simple, efficient, turned up on time, delivered information in a timely manner in plain English.
How did the installation go? tuned up on time with a bunch of staff, they worked through the rain to get the install done in 1 day.
How was the customer service? so far, great

Inverter rating: 5/5
Battery rating: 5/5
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Fantastic Service & Installation

Couldn't be happier with the whole process from quote to installation.
Nic is very knowledgeable and offered options for the best solution for what I wanted to achieve.
The team who did the installation did a fantastic job it what I would say was not any job. They worked together as a team was also impressive.
Very satisfied customer.

Inverter rating: 5/5
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Great service

Dave was great, really good to see the owner of the business quoting and explaining how it all works and delivering a quality service.
Install done within a week of the deposit payment.

Panel rating: 5/5
Inverter rating: 5/5
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Quality service!

Thanks to Nic, Jed and the rest of the Level team for sorting out a great system for us. There were a few teething issues that required a couple of return visits but they took full responsibility and made it an easy process. We also got a new heat pump HWS through Level plumbing and this was coordinated at the same time as the solar/battery installation. Very happy with the price too. Installation is neat and tidy too.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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