Nickel Energy

Nickel Energy Reviews

4.4

Based on 15 ratings

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About

Nickel Energy was established in 2008 with a simple vision — to power our communities with clean, renewable energy.

Since then, Nickel has provided economic, environmental and social benefits through reducing costs, improving environmental sustainability, and continue to support our community.

Update 03 December 2024 - SolarQuotes has been advised that Nickel Energy recently changed ownership, operating under ABN 78 664 336 207 and that all customers will be supported!
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Inverter brands previously installed

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Nickel Energy Reviews (4)

Show Most Recent reviews from All time  across Australia

Average Scores

3.8/5

Value for money

4.8/5

Quality of System

4.3/5

Installation

3.8/5

Customer Service

  • 5 star 0
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 0

30 May 2026

The guys at Nickel were great to deal with and did a good job, but the one thing I'd ping them for is communications with the customer on install dates. I know there were a lot of factors outside their control (supply of batteries, technician availability) but I spent a lot of time chasing for updates, with no reply. Even a call or reply to say they are not sure of a date yet due to... whatever... would have been appreciated. It's OK to reply to customers even if you do not have a definitive answer, and much better than not replying at all.

I'd also wished they'd be able to recommend more battery storage right at the beginning as this would have saved me a lot of money. I know it's hard - you recommend the optimum battery storage and the customer goes OMG at the price. But if they presented you with the full facts of how much you will generate and what you can store, then I might have made the decision to get more battery storage right off the bat.

Fortunately the Deye system is modular so I simply added 3 more 5kW batts to the existing 3 kW batts, now having 30kW storage total.

The price shown is the initial install with the rebate, plus the subsequent battery expansion without the rebate
Inverter rating: 5/5
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17 April 2026

Quality Products, Clean Install, Poor Communications

Nickel provided the best personal interaction through the quotation process and the installation team did a very clean job. I chose Nickel because the products they offerred were of a higher quality for about the same price as the competition. I have no complaints at all with the installation team who were professional, polite and did a great job. Unfortunately, communications with the office in the lead up to installation was not great with difficulties locking an installation date despite this being a condition of sale as we had to fly from Melbourne to the Northern Rivers of NSW to be present during the installation. I was also unimpressed to be called the day before the installation to be advised that the solar panels we had chosen were unavailable and that I was being offered a different panel (perhaps of lesser quality, certainly less technically advanced). I have had no follow up since installation to assist with grid connect so am unsure where I stand on this.
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09 October 2025

Quality equipment, good install and service

Overall very happy with Nickel Energy/Static Solar.
The quoting was a bit of a drawn out process. I had decided on a solar only system, and in the meantime the government announced the battery rebate. While we waited for the battery rebate details to drop and while I had the roof painted between installing panel brackets, It took a bit of waiting for the sales rep to get back to me each time i'd email, understandably because of the rebate.
Once package/price was finally confirmed it took a fair while, presumably to get stock in the midst of battery mayhem. Then install was delayed again for some reason.
The actual install was fine until the very end when the inverted ended up having a faulty terminal out of the box, which was frustrating for everyone including the electrician. The company replaced it the following week and install completed. The guys did a great job, wiring was tidy and everything looks as it should with only one broken roof tile.
After sales service could have been a bit more streamlined. Nothing was really explained to me about the setup, how to operate the app or how it all ties in with a vpp or even just my energy retailer. I'm a bit of a researcher so this didn't bother me too much, but if I had no idea about the inner workings of the system and how to get the most of my battery, i'd be completely lost. Overall very happy though, and glad I went with a local installer.
So far the Deye gear and Aiko panels are a great match that is working very well drawing next to nothing from the grid so far (instal Sept 25)
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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10 June 2025

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