Penrith Solar Centre Reviews

Based on 86 ratings Aus Ranking

  • 5 star 50
  • 4 star 36
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.67
  • System Quality
    4.84
  • Customer Service
    4.90
  • Installation
    4.90

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About Penrith Solar Centre, Solar Installers

Penrith Solar Centre
Gold Partner
Penrith Solar Centre is a SolarQuotes Client (what does this mean?)
ABN: 45 619 062 734  ABN active since 12 May 2017 | Priority Power Services Pty Ltd
verified
ACN: 619 062 734  ACN active since 12 May 2017 | Priority Power Services Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 316075C Priority Power Services Pty Ltd 
verified

Reviewers report paying: $5,000 - $7,135 for depending on hardware choice and installation difficulty ( how is this calculated? )

Penrith Solar Centre is a Solar Power Installation company based in Penrith and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Penrith Solar Centre Solar Reviews

Professional from start to finish!

Penrith Solar Centre installed a 5kW system at my home in September 2018. The process from the initial site inspection, design and quote, to completion of the installation was very easy. Their office staff were always very polite & courteous & always kept me updated with the progression of our job. The installers work is very tidy. It was easy to see that everyone took pride in their work. They even organised the meter upgrade with my retailer. The system itself has been very good. It has not missed a beat since it was turned on and has made a huge difference to our electricity bills. I love logging in to the portal to view how much power it produces! I would gladly recommend Penrith Solar Centre to anyone looking to install solar! Show additional information

Fantastic installers and installation

The whole process through Penrith Solar Center was pleasant. Aaron is very kind, polite, punctual. The installation happened exactly as we were told and they left the place tidy. Also, they were not intrusive and noisy, as some builders are.
We had quotes from other companies that were cheaper but decided against them because they did not come to see the property, just made estimates from Google Earth. Also, the other companies used cheaper panels and inverter. We wanted to have good quality materials that will last.
The installation was done in two stages and we have two inverters.
We have bought an electric car and have charged it solely from the solar energy from our roof.
We are very pleased.
Thank you.
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Don’t waste your time with other solar companies. Call Penrith Solar Centre today!

My husband and I never considered solar until we finished building our new home, moved in and received our first power bill. We were blown away at the cost and started doing our research on ways to save costs. We spoke to a couple of Solar companies over the phone and had a few quotes. Unsatisfied we decided to give Penrith Solar Centre a call.
From the first point of contact, followed by a detailed consultation our decision was made. The entire process was smooth sailing and the installation of our 20kw system looks great! We chose to go with PSC because the company completes its own installs instead of using subcontractors and came with great warranty and the best rated quality products. We have had solar for over a year now and for the first time our electricity account is in credit. We could not be happier and would highly recommend the team at Penrith Solar Centre.
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Extremely professional

Very happy with our installation from Penrith Solar Centre. Extremely professional and know their stuff. They explained the system and app very well and we would certainly recommend them. Show additional information

Efficient, clean, professional, these guys knew what there were doing from start to finish and willing to go above and beyond couldn’t be happier, would highly recommend, thank you guys

The whole process from start to finish was seamless, tidy ,punctual and professional Show additional information

Great price, great service

The sales process was simple and straight forward. The explanation of the process and technical information was easy to understand and helpful. The installation itself was an easy process with on time and tidy installers. Connection by Penrith Solar to the grid was done in a timely manner. Overall we are very happy with our system choice and Penrith Solar. Show additional information

Great installer!

Penrith Solar were wonderful in taking us through all our options. They took the time to explain everything in detail, show us the plans and explain the impact of trees, orientation etc. The installers were good and managed to get a lot done on a rainy day. Given the weather conditions they werent able to finish the job that day, but came back within a few days to complete everything and get us set up. We are very happy with their service and the products used.

Thanks,
Clarice
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Awesome and knowledgeable service, great communication and installation.

Penrith Solar Centre provided a comprehensive and extremely well coordinated service. As an Architect I had lots of questions which they were able to clearly answer and they provided detailed quotes with explanations of their recommendations. Installation was smooth and skilfully completed. Communication and follow up has been more than we could have expected. Show additional information

Highly recommended!

When I decided to go with the solar and started reading topics in whirlpool forum PSC came up as one of the preferred one in the Western Sydney. As I was new to the solar I wanted to ensure that I get a quality installation with good value.
I got about 6 quotes in process and PSC was one of them. But PSC was the only one who came to my home, looked in to the roof, went through my bill and explained me in detailed and then quoted me. After the quotation they were not pushy unlike most of the other solar sales who called me twice a day and bad mounted other installers!
I decided to go with them based on the reviews here, based on them being an approved solar retailer and also being a local installer and using the in-house team for installation.
I had to wait for about 5 weeks (yeah, they were busy!) before the guys could come in. On the day of the installation, they were on time. The guys were polite, professional and answered all my questions. They did a fantastic job with the installation. No broken tiles, cleaned up and took all the rubbish, explained me the safety procedure. Followed by that I was setup with Solar Analytics in 2 days and they have also sent the paperwork for my feed in tariff.
The guys are highly recommended and I'm very happy that I decided to go with them, not someone trying to undercut on the price.
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Very happy with our experience!

Our experience with Penrith Solar Centre has been fantastic. Aaron took the time to understand what we wanted to get out of our system and recommend a solution that was right for us.

We were given lots of information to help us make the decision. The installation team were friendly, efficient and professional, and walked through how everything worked with us. We're really happy with our system and would recommend Penrith Solar Centre to anyone.
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Kind friendly service throughout the process.

The quote was simple and straightforward. The installation was of a high standard. I would highly recommend Penrith Solar. Show additional information

Very happy

We have been very happy with our choice to go with Penrith Solar Center.
We chose them because the advice on what type and size of system just made a lot of sense to us. In all our dealings with them from beginning to end they were professional and friendly. I made a few extra phone calls to clear up my understanding of a few things and all my questions were answered clearly.
The installation was very smooth and carried out without any problems. The workers were polite and professional. They arrived on time and finished the work in a single day despite a few rain delays.
We are also happy with the system that we got. It is early days yet but it’s obvious from the monitoring app that our bills from now on will be very small,
To sum up we are happy with the sales and service from Penrith Solar Center. We were happy with the installation team. And we are happy with the system we bought.
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5 stars all round

I highly recommend the team at penrith solar. They have been nothing but fantastic from start to finish.
They came to us, explained everything, how it works and the benefits you will receive and when you should start to receive them.
No question was too hard or went un answered.
They were never pushy or demanding.
I always recommend them to anyone looking at getting solar.
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More than pleased

I am completely satisfied with my purchase of solar panels and Tesla battery from Penrith Solar Centre. Their quote was comprehensive, professional and clear, and they carried out the installation very competently. They were also reliable in keeping to their promised time schedules, and a few enquiries that I made after the system was installed were answered promptly and satisfactorily. My last two full electricity bills have been CREDIT AMOUNTS of $81.86 and $131.79 respectively. As a retiree, these kind of power "bills" I can definitely live with! Show additional information

Very professional service

Jake and all his team at penrith solar were very friendly and very professional they did a very neat job we would highly recommend them to everyone Show additional information

Well rounded, informative and professional service!

Great service provided by the Penrith Solar staff. Really informative and clear, explained the process well. Installation process was smooth. Definitely worth the investment! Show additional information

Fantastic solar deal

Great service from the PSC team from start to finish, installed on time at a great price, Highly recommend for any solar needs, a great product and fantastic team, 5 stars. Show additional information

Good quality

Selecting panels and inverter from the showroom was easy after explanation of each.
Installation was lengthy because their panels were held up by their supplier which worried me a bit. But after it was installed I found out everything was alright after being led into their storage area and saw a massive pile of panels that had just arrived.
The time putting them on the roof was quick because when waiting for the solar panels to arrive from overseas, they installed the inverter etc for connection to the main grid beforehand.
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Great investment

We are delighted with our 5KW system. We have not paid an electricity bill in over a year and are still in credit. Great investment.
Customer service first rate. Installation problem free. Quote completed in a very short time.

Great company
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The service and professionalism of Penrith Solar staff was great. The installation electricians were very helpful and only to pleased to answer any questions

Sales and quoting staff were friendly and efficient.
Installation, Polite staff ,Cleaned up after the job
everything was completed and working without any followup required
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Excellent Service!

Was great working with the team at Penrith Solar Centre, from start to finish the process was made easy. Would highly recommend them to anyone looking at installing a system. Show additional information

Great Installer! Understands your needs and delivers the right solution with value for money.

Jake and the team that came on site were fantastic, explained the process of installation and showed me how to use the battery app. They kept in touch after the installation as well to ensure I was getting the expected results. My Quarterly bill has been slashed by at least 80-85% and I am regularly getting 855-90% days of self-sustainability (no power from the grid) with the solution they recommended Show additional information

Great all round!

Fabulous communication throughout the whole process from initial contact, quoting, installation and minor delays with final installation, oh and no sales pressure! :) Works fabulously and like that I can check on how it's doing via the app. Thanks Penrith Solar :) Show additional information

A Fantastic Job Guys !!

I have recently had solar panels installed by Penrith Solar Centre.
I just want to say how happy I was with the process from start to finish.
They sized the system to maximise my returns
They answered any questions and concerns I had.
The equipment they installed was top quality and not the cheap rubbish they are offering on the TV
I highly recommend Penrith Solar Centre.
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Great Work Penrith Solar!!!

Got a quote from Shane in December which was tailored for our home and was quite reasonable. Decided to proceed and paid our deposit with Stephanie at Penrith Solar’s office on 10 January with a proposed install date for 4 March. On 24 January I received a call from Ben asking if they could install on this day instead. Glad I agreed for the install, which was done professionally and in only a few hours. This system was added to an older, smaller system and we are now reducing our usage by 30% a day and our output has increased by an amazing 500%!!! Jory came around to set up the monitoring of our Fronius inverter which works perfectly!! Very happy that my wife and I chose a reputable local company. Show additional information

Professional advice, installation and support for a great solar system!

Referred to PSC by Solar Quotes and overall process has been great.
Advice provided at site visit was professional and changed plans for amount of solar intending to add to existing 3.5kW system.
ROI objective changed to being a larger exporter to grid, estimating exports to pay for new 6.6kW system over 3-4 years.
Customer service response throughout sales, installation and post install has been great.
Only negative aspect was shortly after install AC voltage too high errors curtailed production.
PSC attended within 48 hours of issue being flagged to check inverter, lodged investigation with Endeavour Energy which resulted in a voltage adjustment on local transformer to fix the issue.
In hindsight wish voltage issue could have been tested/identified prior to installation and may have avoided loss of production experienced over first 6 weeks.
Plan from here is to replace next car with EV and charge from the sun!
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Solar installed professionally

We obtained a few quotes before deciding on Penrith Solar. By far, they were the most professional and weren't pushy at all. One, they actually visited us to talk to us about our needs and to actually measure up our available roof space. Two, when finding out that we had a particular tile type they sourced the appropriate hardware at no extra cost to us. And three, the work was very professionally done, when compared to a cheaper system that our neighbour has, the difference is night and day.
We are getting great returns on our system and the app with our inverter makes the whole system very transparent.
Great work ethic from the boys installing and the quote team no sneaky tactics or intentional omissions.
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PSC

Definitely a must, cut my power bill in half if not more, good service, install, punctual
Ticks all the boxes.
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Look no further than Penrith Solar Centre

Ive done all of the hard yards of comparing quotes, products and companies for you. Look no further than Jake and his team at Penrith Solar if you are wanting to install solar. Jake and his team were professional from beginning to the end of the entire process, keeping us in the loop and up to date the entire way. After care has proven to be second to none. All staff have been friendly and professional. Installers were on time, up front, professional and cleaned up after themselves. Being competitively priced on a superior product was just a bonus! Its not very often that you get a service that you are more than happy to recommend. Jake should be proud of the business he has established and of the team he has working with him. Show additional information

Great experience from start to finish

A flawless looking solar system installed by the penrith solar centre team. The system has been performing amazingly and our current bill is tracking for a credit. Overall a great process from start to finish. Show additional information

Great team, even better service

Jake and his team at Penrith Solar Centre are wonderful to deal with. They will take the time to understand your requirements, and deliver a system to suit your lifestyle and budget. The installation is done by their own technicians, and after sales service is spot on. I have had my 5kw system installed now for nearly two years and I still have no hesitation in recommending Jake and his team for anyone in the market for solar. Show additional information

Efficient, friendly and professional.

They catered their service to our needs perfectly. Quality, price and range was very acceptable. Show additional information

A no-fuss, professional installation.

Outstanding from start to finish. Design, installation , customer service, value for money. The installation team was very professional and completed the job in a no-fuss manner.

Overall experience was seamless and professional.
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Awesome customer service and overall great value system

Penrith Solar Centre did a great job overall. Their sales person Hana went above and beyond in answering very detailed questions during and even post the initial sales meeting. What sealed the deal to go with PSC for me was the moment I pushed for a particular design, and to get feedback that they didn't want to install a system in that configuration as they wouldn't be able to stand behind it. That gave me a lot of confidence that they take pride in what they deliver and aren't in it just to sell me anything.
Installation went very smoothly and was well organised. They took time to talk through different options on the day and were very approachable with any questions I had.
Admin wise, everything was taken care of for me. The only remark I would make is that I was quite disappointed that the Smart Meter application could only be sent after installation was completed. Even though that might be the case with other installers as well, I was under the impression everything would be completed by the time I had the installation done - some clearer communication around this would have been nice.
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Excellent and efficient installation

Hana from Penrith Solar Centre gave us the quote and I was impressed with her attention to detail, and how much PSC emphasised their lack of ever wanting to come back to have to fix anything — they use top-quality components and aim to do a perfect job first time. Their brochure even gave details on the roof mounting system they use to attach the panels to the roof and the cable ties they use as well, which I didn't see mentioned from anyone else.

Brad and the team who did the actual installation did a fantastic job too, they were on time, neat and tidy, explained everything that they were doing, and even came back to swap our new heat pump hot water system over to the regular power (instead of being on controlled load) so we can heat our hot water with power from the new panels. The panels themselves look very handsome on our roof.

We're just waiting for the Enphase monitoring system to be activated which should be in the next few days. Our power company is Powershop so I can see from their smart meter monitoring we're up and running and generating power and sending it back to the grid, can't wait to see what our first power bill looks like!
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Best local solar supplier

You could not get me quotes so I did my own research. Not yet installed but deposit paid. Show additional information
Penrith Solar from start of the sale to the finish of the installation have been excellent Their Sales person was well informed listened to us and offered alternatives their internal staff have been well organised and easy to deal with they have applied to Red Energy for the meter upgrade.
Installation was done on time by a really professional team of people.
They were not the cheapest nor dearest we now wait to see how the system performs.
Philip Cadwallen
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Incredible Installation and Service

Penrith Solar Centre thank you for your professionalism. What a great team, such great people to deal with. We had a our old solar panels removed and an upgraded system with the battery pack installed. I wouldn’t hesitate to recommend this company. Jake your team was so polite and very respectful to the point of carefully removing the old system and stacking it for me, it’s the little things that make such a difference. The team even gave me the guidance I needed to place a local advertisement to sell our old panels. This is a company that has old fashioned customer service. A young vibrant team that will go places. Great to support a local company. Show additional information

Old fashioned “good service” - nice people

What a great company. Quote in your house instead of online. Installers were friendly, professional and cared about their workmanship and details. System works well. I was emphatic about the aesthetics- and it even looks better on the roof than I has hoped. Highly recommend Penrith solar. Show additional information
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Real warranty, great service, professional install

No BS quote with no overselling with high quality inverter and panels. Panels have a real 25 year replacement warranty, not a “performance” warranty. Installation was excellent with not a single broken tile. Show additional information
Great customer service from Penrith Solar. Professional site visit/quotation team and installation team. Show additional information
I only had 2 installers supplied by you, both of them said that it wasn't necessary to come to my house. One spoke to me over the phone and never sent a quote, the other sent a quote without even knowing what time of the day we were going to use most of the electrical appliances and didn't even see my bills. Penrith Solar salesman was very professional, punctual, answered all my questions, looked at the bills on my computer, discussed times of appliances operation, gave us tips on usage, checked my garage for installation of inverter and discussed panel's positions on the roof according to our family need. I found them myself and chose them based on their response and their reviews. My system will be installed on the 5th of April, weather permitting. Show additional information
From the moment I accessed the solarquotes.com.au webpage everything moved smoothly. The 3 solar companies were all very professional and informative. I decided to run with Penrith Solar Centre as they are a local business and been in the solar business for many years. One of the testimonials on their webpage was a home very close to my house so I went to visit the owners. They are very happy with their purchase and also had a great experience with this business. I am very happy to recommend Penrith Solar to anyone thinking of putting panels onto their roof. Show additional information

Moving in end of November

I have paid the deposit but will not be installed for a couple of months as we need to move in and get over the Christmas break. Show additional information

VERY satisfied

Very engaged sales person was a major reason we chose this company.
Installation went very smoothly.
Was up and running immediately, however there has been some delay in updating our array on the Enlighten app.
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Happy Customer

I felt the most trust in Penrith Solar, the Install was on time and hassle free. So far so good the system is performing as they said it would. Cant wait for my next bill Show additional information

Fantastic Installer

Penrith Solar made the extra effort to understand our needs and plan a system suitable for our residence. They did the little extras to make the experience feel like we were getting that bit extra than the other systems we had quoted. The quality of the setup and installation was excellent and we are very happy with the result. Show additional information

Great service on time great people do deal with 5 out of 5 Stars

Quoting process was good well explained answed all my questions.
installation was great neat and tidy on time for a two day job.
The office organised every thing new smart meter just had to sigh the paper work every thing else was done for me .
13.2kw of panels 40 X 330 kw
12.5 kw Inverter
I can highly recommend Penrth Solar Centre
Frank
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Quality product, service and trustworthy

Friendly and informative sales person. Quality and efficient installation. Top notch customer service. Show additional information
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