Penrith Solar Centre Reviews

Based on 139 ratings Aus Ranking

  • 5 star 92
  • 4 star 47
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.73
  • System Quality
    4.90
  • Customer Service
    4.91
  • Installation
    4.92

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About Penrith Solar Centre, Solar Installers

Penrith Solar Centre
Platinum Partner
Penrith Solar Centre is a SolarQuotes Client (what does this mean?)
ABN: 45 619 062 734  ABN active since 12 May 2017 | Priority Power Services Pty Ltd
verified
ACN: 619 062 734  ACN active since 12 May 2017 | Priority Power Services Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 316075C Priority Power Services Pty Ltd 
verified

Reviewers report paying: $3,000 - $9,990 for depending on hardware choice and installation difficulty ( how is this calculated? )

At Penrith Solar Centre, we are passionate about renewable energy. And 
that’s our greatest strength. We draw on the differences in who you are,
where you are from, and how you think. To create sustainable energy that
serves everyone, we believe in including everyone.

We are here to educate local lives, to deliver world class products at
affordable prices, to help Aussies produce, store and consume their own
energy, to provide a better future for humanity, and to improve the quality
of life on Earth.

We question what’s possible and strategise to not only achieve it, but
exceed it. We remain unfazed by the trials we constantly face by not
conforming to the comfortable.

We endorse the respective talents of our team, each contributing to the
structure of our formidable assembly, trembling those who confront us.
While others oversee those below them, we acknowledge them and raise
them higher than anyone could perceive.

We accept the responsibility and challenges encountered from being on
the front line. To experience the highs we must encounter the lows. We
differentiate by not recognising them as lows, but instead as opportunities.
We are grateful for these opportunities because without them we will only
ever be good, never the greatest.

From our earliest days, Penrith Solar Centre has always believed that the
greatest change begins with an idea, powered by passion. Education is a
great equaliser, which is why we are committed to empowering people at
all levels. We partner with local businesses and schools to reach even more
people so that we can share our knowledge and inspire change.

This is reflected in our mission to give 15,000 Australian homes the power to
produce, store, and consume their own energy, by 2025.
 

Penrith Solar Centre Solar Reviews

P.S.C. - TOP NOTCH !

Right from the initial point of contact, my experience with Penrith Solar Centre (P.S.C.) was 'top notch'.

Firstly, Hana the Sales Representative was punctual, professional, not pushy, all my questions answered, explaining all that I needed to know in layman's terms.

The installers, lead by Marty were polite, professional and tidy, who knew exactly knew what they were doing, all installed in one day.

I did have a minor 'hic-up' with my Solar Analytics not working smoothly in the beginning, however Jory was there promptly to trouble shoot the issue and all is working fine and smoothly since.

Since 6 months of installation, we have major savings of approx. $900 of free electricity and approx. $100 in credit with our electrical retailer.

I’m also happy to have installed the Solar Analytics Monitoring System so you can view how much power your system is producing on any given day with ongoing beneficial notifications about your setup.

I'm very satisfied that I've installed solar and that I selected P.S.C. to carry out the investment to my family home.

I honestly and highly recommend you make contact with P.S.C. if you are thinking of installing Solar to your home, customer service is second to none, you won’t be disappointed.

Thankyou Penrith Solar Centre Team.
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Very happy with enphase and installer

Penrith were the only company to send someone to us although the rep talked rather too much and wasn't able to look at our roof or review our technical needs very well. A follow up call with the sales manager answered our questions. Installation team were excellent, listened to my requirements and complied, they completed the install in one day with cracked tiles replaced from my stock and all rubbish removed. This was the second system on the roof so the new system was operational straight away. Show additional information

Excellent company.

Penrith Solar were very helpful and professional when providing our solar system. They took the time to understand our needs and what system would work the best for our house, our electricity usage, and incorporating that onto our available roof space. Installation was quick and completed within one day, and to a high standard. They even moved our weather station on the roof and replaced some broken tiles they found during installation. The solar system performs as they predicted, and has saved us a lot of money off our electricity bill. Show additional information

A high quality job

Jake and his team did a wonderful job installing a system and improving on what we already had. They were excellent down to every last little detail highly recommend them Show additional information

Give them a go. You won't be disappointed

Penrith Solar Centre were a pleasure to deal with. My initial enquiry was dealt with professionally and promptly. Everything was explained clearly and in simple layman's terms. Once I decided on the system that I wanted, the installation was carried out as promised and to a very high standard. The end result looks fantastic.
I have no hesitation in recommending Penrith Solar Centre to anyone interested in going solar.
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bad customer service

Service should be updated I paid for the installation the next day it was done and what i get an email from them, the balance is over due by 2 days, what? I sent a message to them telling them the balance was paid from my account previously so how come i got the email? Bad customer service, never again.

Supplier Reply

Hi Joseph.

Jake Warner here.
Thank you for the opportunity to improve our service, I understand those reminder emails can be frustrating to see, especially when you had paid your invoice which we really appreciate.
I take full responsibility for this mis communication and I do apologise for how we have made you feel Joseph.

We have actioned your advice and now do not set the invoice due date on the same day as the completion of the installation. Our new process is to set the due date for the next day after installation completion and to send the invoice the next day.
Thank you again for the opportunity you have given Penrith Solar Centre in helping to improve how we deliver the greatest renewable energy experience possible.
We are looking forward to our long term relationship with you and your new solar system.

Blue Skies,
Jake Warner.
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Great Job

Nice guys who install top quality kit quickly and efficiently. Show additional information

Very helpful and easy process

From the time Penrith Solar first contacted me they were very helpful. Good quality system for a fair price, no complaints. Show additional information

Top Quality Job and Great Staff

Highly recommend Penrith Solar who as a business are extremely professional and efficient in providing a hassle-free service/installation. Their customer support team is extremely helpful. They are prompt in tending to any issues that occur, if at all. The job completed is neat - top quality! Show additional information
Quoting process - great and thorough.
Not installed as yet, due to be installed in Sept.
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Great service. Fantastic result

All my questions were answered professionally. The installation was very well done. The results are beyond my expectations. Show additional information

Pro operation

Very professional operation which is why I went with Penrith Solar.

I wanted a company that will be around for future service and warranty.
Two huge trucks arrived in time as promised and a large well manoured crew did a cracking install.
You wouldn't know I actually had solar.

These guy's aren't the cheapest but you get what you pay for.

Highly recommended.
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Job well done from quote to finish

I found dealing with Penrith Solar Centre a pleasure , any questions I had were answered in a timely fashion and they did everything they said they were going to do . They turned up on the day and time to quote and to do the installation and can not complain about the way anything has been done . Penrith Solar Centre has shown me there are still people who care about the customer and show it in every part of there service . The system I have had installed is out performing the figures they told me it would do over this last summer . I can't recommend them highly enough from quote to the final paperwork to have my meter changed at the end . You may get cheaper quotes else where but the quality products and professionalism of Penrith Solar Centre I believe makes them the cheapest in the long run .
Thanks Dean
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Great Solar Power

Penrith Solar were very responsive and answered all of my technical questions at a preliminary onsite meeting. They came and installed the system on the agreed date and I'm very happy with the quality of their work as well as the fact that they use quality products (Q-Cells and Fronius in my case).

There was an issue with voltage rise (as I am on an acreage with a long connection distance from the sub-mains in the house to the supply at the top of the property), but this was largely fixed by Penrith Solar on an agreed date and at no extra cost. Note that some residual problems were subsequently resolved with Endeavour Energy when they agreed to lower the street supply voltage a "tap" (6 VAC) as they were only just inside the maximum supply voltage compliance limit (253VAC).
I am happy to recommend Penrith Solar to anyone.
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Top Team

From first phone call to appointment with Penrith Solar Centre they were very knowledgeable and organised everything needed for the install.
The team came and it was seamless, they were so organised doing the instalation.
The office staff were easy to deal with. The processing of all forms was taken care of for us.
The grid connection was organised by PSC the contractor phoned and arrived when they said they would. He was a very nice professional tradesman as well.
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Great Team Penrith solar Centre

I was looking for a company that I could not only trust the product but also have trust in the people and their business and these guys were excellent dealing with the same team from first contact and still today more than a year after instal. After some very thorough research I contacted the team at Penrith Solar Centre and they were more than happy to travel to me to quote more than a hour away from Penrith. Penrith solar centre were a stand out for their customer service and attention to detail so pleased I was I bought 2 systems and have referred many more including my parents who have all been just as happy as I am with the purchase. I am thrilled with my system one of the best purchases I have made!.
The team made the quote simple and straightforward with an initial phone consultation and then a follow up site visit.
Pre install day the team contacted my retailer and arranged for a smart meter to be installed and had everything in place for my system to be up and running as soon as possible. The installers were smart, polite, prompt and very thorough. There was no mess left afterwards and everything has worked perfectly from day one. I have been contacted by the after sales team a few times just to check that Im happy with the system and their service and if there’s anything Jake and the team can do, always trying to make the experience even better!
I couldn't be happier with my system.
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No stress whatsoever

Very comprehensive assessment of our power usage (last 2 years' power bills) + site visit to look at roof aspects and shade, all used to determine the best system for us. I had several other quotes; Jake was not the cheapest, but he was the only solar business who could be bothered to come out and have a look. Furthermore, he uses his own employees for installs - not just any subcontractor. Jake returned within days and explained every detail of his submission which was incredibly well presented. I did not feel there was any pressure to accept Jake's quote. 2 years down the track, our system is working perfectly and I am benefiting from the savings. Show additional information

Beyond the Best

Got it intalled earlier this year very happy with the services, clean and efficient installation. Full of knowledge and highly recommended. Show additional information

Great service

The team at Penrith solar centre were great to work with. They know their product and were able to come up with a solution to suit our needs. Customer service pre and post installation has been fantastic. I would and have happily recommended them for you solar needs. Show additional information

Excellent customer service!

From our very first contact with Penrith Solar we have experienced excellent customer service. Jakes knowledge of the product he sells gave us the confidence to install a better system than we already had. This has certainly paid off as our electricity bills are now so much smaller. The installation team turned up on time, removed the old system, completed the installation of the new one with no fuss even though it was a 39 degree day. We are very happy with the new system. I would recommend Penrith Solar to anyone. Thanks Jake and team. Show additional information

Fantastic Solar Installer

I would highly recommend Penrith Solar Centre for anyone looking to get their solar. Professional, reliable and affordable. Have seen a great reduction in bills and couldn’t be happier. Thanks again for all your work and support. Show additional information

Excellent service

The sales side of things was easy and very professional. The installation was grate boys where very nice and cleaned up after themselves such a smooth transaction the hole way through Show additional information

Well worth every cent.

From the initial phone call to arrange a quote for solar installation Penrith Solar was professional, friendly and informative. I asked all those ‘silly’ questions about solar and definitely had my doubts on whether our investment was really worth it. Every question, query and concern was answered and doubts removed. The installation was easy and the install team were on time and cleaned up after themselves. 7 months on and the after sales has been wonderful, I don’t hesitate to call when I have questions and need to clarify if it is all working the way it should. The proof however has been in our bills, the difference solar has made to our electricity bills is definitely worth our investment and is reflective on what we were shown in the sales process. The decision to put our trust into Penrith Solar to install our 10kw system is one we are extremely happy with and would recommend Penrith Solar to anyone going down the road to solar. You won’t be disappointed. Show additional information

Solar power made easy

Finally bought my own home and was looking forward to transitioning to renewable energy. Had one company provide a quote, then contacted Penrith Solar for a second opinion. Penrith Solar provided much better customer experience for a comparable price and as an easy choice for getting a system installed. They installed the system within three weeks (earlier than expected) and made this really easy. The system has worked great (but it is still early days). It's great to know that the system is producing more electricity than the household use, even during the autumn. I'll gladly give Penrith Solar my strong recommendation if you're looking for solar. Show additional information

Use the best, forget the rest

From my first enquiry through to the after install follow up, we could not fault the service we received form Penrith Solar centre. After doing my research and getting a lot of quotes I was referred to PSC by a friend, and I am glad they did. Nothing was ever and issue, the install is fantastic, and we have noticed a definite reduction in our power bills. Thanks Penrith Solar Centre, you guys are awesome!! Show additional information

5 stars for Penrith Solar Centre

Jake from the Penrith Solar Centre came and explained the system, the savings we would make and the installation process very well. The installation team turned up on time and installed the panels and inverter with no issues. The my solar app is great for seeing how much energy the panels are producing so you know when to do that load of washing or turn the dishwasher on. WE saved way more than expected. Our first bill was 40% cheaper than the same time last year. I can't recommend Jake and the team from Penrith Solar highly enough. Show additional information

Excellent install on a difficult roof

From the first contact right through to the completion of a 10.89kW system on my 55 degree pitched roof Penrith Solar have been outstanding. I would highly recommend anyone looking for a top quality job to include them in your list of quotes. Show additional information

Why pay more?

I did my homework before you guys quoted for me, but your rep. convinced me that I only needed a smaller system with the capacity to add more panels in the future.
The installation was quick, clean and all the guys were polite and helpful. They went through all aspects of recording the system output and maintenance.
My further visit to the showroom to clarify queries was both informative and pleasant.
My meter changeover, whilst taking longer than I would like, was seamless.
I have recommended your Company to several friends and would do so again.
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Reliable local Solar system Installer

We were looking for a local and reliable solar system provider for quite sometime and luckily found PSC. We had Penrith Solar Centre install our system in November 2019. The process was easy and their technicians are very skilled, they did a top job and now we are seeing the benefits.
In our 6 months we have seen $400 of free electricity and $200 in credit with our electrical retailer. We highly recommend the PSC team.
Their system might be expensive than what you get in the market but the panels and the inverter you get is top notch.
We recommend them highly to anyone looking for a reliable solar system provider.
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Penrith Solar Centre was excellent from beginning to end.

The initial consult was informative and the representative really listened to our needs. The price was competitive. The installation crew was very professional and communicated well all day long. Overall installation went very smoothly and the system has been running well. Show additional information

Great product and Fantastic customer Service

Their product is on of the best in the market if not the best, Nat and Jake with the boys are very supportive on giving ideas and option on what system you might require in a certain house and within your budget. Very good service, highly recommended.


Vendy Alcantara
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Genuinely a great business

Penrith Solar were very professional and did a great job informing us of the best products for our situation. They came out to visit us and provided a competitive quote. Installation went smoothly and the panels have been working like a dream ever since! Highly recommend. Show additional information

Go Local and get the best

I wanted to have the best system available and done by a local company and these guys were excellent. After some very thorough research the team at Penrith Solar Centre were a stand out for their customer service, attention to detail and preparedness to source additional materials that i requested. i am thrilled with my system and being part of the energy solution.
The team made the quote simple and straightforward with an initial phone consultation and then a follow up site visit. The quote was concise, easy to understand and did not contain any goobledegook.
Leading up to install day the team contacted my retailer and arranged for a smart meter to be installed and had everything in place for my system to be up and running as soon as possible. The installers were smart, polite, prompt and very thorough. There was no mess left afterwards and everything has worked perfectly from day one. I contacted the after sales team with a question that was immediately answered. I couldn't be happier with my system.
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Reliable, friendly and trustworthy

We decided to go with Penrith Solar Centre because Jake is reliable, honest and competitive with a lot of knowledge of his products. He advised us in choosing the right system for our home, came out with his drone and explained the best possible positions for our panels - which are placed very discreetly might I add. His team that installed the system were very polite, tidy and efficient. Would not hesitate to recommend these great guys. Show additional information

Best Solar company

From the first consultation to the handover I cannot fault this company.
I had a number of questions through the process and every question had been answered.
Pricing was great and now I have had system for 6 months it is defiantly warranted.
I have saved a heap of cash
I would defiantly recommend this company to anyone who asked.
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Quality, tidy, punctual. Simply the best in the west.

Nothing but praise for Penrith Solar Centre. They took my initial investigations and helped to design the best solar system for my purposes. They only offered quality components at competitive pricing with awesome options like Solar Analytics also available. Sales and Installation teams were communicative and turned up when they said they would. They handled all related paper work for rebates and meter upgrades by power company with minimum input from me. All round a top crew to handle your solar installation. Show additional information

Penrith Solar Centre - Value for money

We had Penrith Solar Centre install our system in September 2019. The process is easy with their onsite free quote to tailor make a system that worked best for us, they guarantee their work and will follow up with you to make sure you are 100% happy. In our 7 months we have seen $500 of free electricity and $550 in credit with our electrical retailer. We highly recommend the PSC team. Show additional information

Fantastic system, follow up communication not great

Penrith solar has installed a very efficient and good looking solar system on my roof. Everytime I look at it I am glad I went with them.
The planning process was very professional and straight forward, and the savings were evident straight away.
I would rate 5 starts but an issue with a broken meter back board cropped up after the initial installation and they have not been very responsive.
Be that as it may, the system itself is excellent.
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Great company

What a fantastic company to deal with, I was referred to this company by 2 other people and from my first meeting to discuss my needs to the install it has been seamless and I was a bit apprehensive about having panels on the front of my house but all I can say is it looks fantastic. Show additional information

Best Solar company in Australia

Highly recommend Jake and his team. Everyone I dealt with from the initial enquires all the way through to the instal and finalisation were extremely professional and just so easy to deal with. Show additional information

All Good

Was all so easy from start to finish.from sales to installation and then connecting to the grid.the people onsite were very polite keeping us informed all the way and left the site as it was when they arrive.they also followed through with all the paper work for connecting to the grid.well dome Show additional information

The best there is! Don't bother with anyone else!

We recently had Penrith Solar centre install solar panels on our residential property. The entire process was so smooth, from the initial quote with the representatives who came to our home and who were incredibly knowledgeable on which system would suit our needs, to the office staff who completed the process of booking in the installation. Installation was completed in a timely manner and extremely well and all our concerns were dealt with in a professional and outstanding way. We would definitely recommend Penrith Solar Centre to anyone who is looking to get a solar system. Show additional information

Serious company

the quote was done promptly. Installation was also prompt and well done with all components correctly fixed in relevant location. The staff was polite, competent and happy to share any technical information in any detail requited by us who are also electrical/electronic engineers.
The personal were and still are always happy to always to answer questions.
Grid connection was also organised by Penrith solar
I certainly recommend this company as competent and serious.
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Top experience from start to finish

Amazing customer service provided all round from first contact to post installation follow up. They were one of only 2 companies to come to my home to discuss my my needs and quote. They were happy to answer my MANY questions after considerable research through solar quotes and the internet generally. They offered quality components at a competitive price. Consequently I felt confident going ahead. The installation team was friendly, efficient and tidy. I can’t fault the process and am loving my much reduced power costs. Show additional information

Professional and friendly installer.

We had a 7.8KW solar system installed in August last year. The installation included 24 x 325 Watt Q Cells Q. Peak Duo G5 Solar Panels and a 7KW Fronius Inverter. The system was professionally installed by a friendly team from Penrith Solar.
The system has performed extremely well returning a credit of $248 on our December 5 Electricity bill and $86 in March this year, even though our air conditioner was used extensively from December through to early February.
We would recommend Penrith Solar Centre to install a solar system with high quality equipment and professional service to your property.
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Above & Beyond

Penrith Solar has been helpful, committed and personal in delivering a product that they marketed to us right from the beginning as reliable in minimizing our electricity bill and an after service that will educate and help us to maximize the solar panels’ full potential.

Penrith Solar has gone above and beyond what they promised, from meeting us at home and not just looking at our building plans, to discussing a customized plan suitable for us as a family, to a quick and friendly team who installed the panels, to registering our connection with our chosen electricity provider, to understanding the Solar Analytics application (which we highly recommend), to entertaining our numerous amounts of questions as novice consumers.

It is extremely rare to be able to say that you are 110% satisfied with a product or service that has been purchased this day in age.

We have been confident with Penrith Solar, and urge others in making the right decision in choosing this team of professionals.
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End Result Good

Even though the installation was under quoted and took a couple of extra days the company stood by their quote and didn’t seek any extra costs. Every one was courteous and went out off their way to make it happen. Would recommend this company for installing your solar. Show additional information

Professional from start to finish!

Penrith Solar Centre installed a 5kW system at my home in September 2018. The process from the initial site inspection, design and quote, to completion of the installation was very easy. Their office staff were always very polite & courteous & always kept me updated with the progression of our job. The installers work is very tidy. It was easy to see that everyone took pride in their work. They even organised the meter upgrade with my retailer. The system itself has been very good. It has not missed a beat since it was turned on and has made a huge difference to our electricity bills. I love logging in to the portal to view how much power it produces! I would gladly recommend Penrith Solar Centre to anyone looking to install solar! Show additional information

Fantastic installers and installation

The whole process through Penrith Solar Center was pleasant. Aaron is very kind, polite, punctual. The installation happened exactly as we were told and they left the place tidy. Also, they were not intrusive and noisy, as some builders are.
We had quotes from other companies that were cheaper but decided against them because they did not come to see the property, just made estimates from Google Earth. Also, the other companies used cheaper panels and inverter. We wanted to have good quality materials that will last.
The installation was done in two stages and we have two inverters.
We have bought an electric car and have charged it solely from the solar energy from our roof.
We are very pleased.
Thank you.
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Don’t waste your time with other solar companies. Call Penrith Solar Centre today!

My husband and I never considered solar until we finished building our new home, moved in and received our first power bill. We were blown away at the cost and started doing our research on ways to save costs. We spoke to a couple of Solar companies over the phone and had a few quotes. Unsatisfied we decided to give Penrith Solar Centre a call.
From the first point of contact, followed by a detailed consultation our decision was made. The entire process was smooth sailing and the installation of our 20kw system looks great! We chose to go with PSC because the company completes its own installs instead of using subcontractors and came with great warranty and the best rated quality products. We have had solar for over a year now and for the first time our electricity account is in credit. We could not be happier and would highly recommend the team at Penrith Solar Centre.
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