Shoalhaven Solar Energy Solutions Reviews

Based on 29 ratings Aus Ranking

  • 5 star 18
  • 4 star 11
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Shoalhaven Solar Energy Solutions, Solar Installers

Shoalhaven Solar Energy Solutions
Silver Partner
Shoalhaven Solar Energy Solutions is a SolarQuotes Client (what does this mean?)
ABN: 76 162 919 084  ABN active since 21 Mar 2013 | Dc Electrical Innovations Pty Ltd
ACN: 162 919 084  ACN active since 19 Mar 2013 | Dc Electrical Innovations Pty Ltd
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 328148C Dc Electrical Innovations Pty Ltd 

Reviewers report paying: $5,000 - $7,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

Shoalhaven Solar Energy Solutions is a Solar Power Installation company based in Berry and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Shoalhaven Solar Energy Solutions Solar Reviews


Great guys. Did a very neat job. I would of given 5 stars except there was a lot of metal scarf left on the colourbond roof, which I blew off with a leaf blower. Not a big deal, but if it was left it would of caused rust. Show additional information

Quote, install and customer service

We wet through the complete process, quotes, installation, customer service, and for every step we were more than happy.
Shoalhaven Solar have great team.
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Solar installation

All aspects of the process from initial contact, quotation, communication and installation was faultless. We requested a new quote from our original quote which was a number of months before ready to proceed and the rep responded promptly and attended the residence a second time to verify if any changes were needed and advised of further upgrade changes since the first quote. Others we had original quotes from were too slow to respond for a second quote. The installation went ahead under difficult weather conditions however the team was determined it would be installed before Christmas which was achieved. Very polite, clean and tidied up following their work. Very pleasant to engage with. Now to reap the benefits of transferring from the grid to solar. Show additional information

good quality product and installation

every thing was smooth , from original quote, took about 4-5 weeks to installation , 1 day to install, 1 little problem which was rectified in a few days , overall very pleased with process. would recommend. Show additional information

So far it is great

Very good, from start to finish I hope it continues to b great Show additional information

Total satisfaction.

Cannot speak highly enough of Shoalhaven Solar. A most enjoyable purchase from the start to finish. Show additional information

Easy to deal with and respectful installers.

Quote process discussed options and replied with prompt answers to all queries.
Install looked to go straight forward and site was left clean.
Thanks Shoalhaven Solar for Polite, tidy as punctual installation.
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Installation review

Excellent service from start to finish. Only too happy to recommend this company anytime Show additional information
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The installers were fantastic, on time and efficient with a high quality of workmanship

The quote came through the day of our onsite meeting, the sales person was very friendly and answered all my questions without hesitation. The installation team were very tidy and considerate, they left my house/front yard as they found it and took all rush away. They supplied all paperwork to me as I needed to supply red Energy with the documents, I didn’t know this prior but wasn’t an issue as both solar company and red Energy were helpful in doing this step. Show additional information

Highly recommend

I got a quote from Shoalhaven solar after having been offered a community buyback discount from someone else. I expected Shoalhaven Solar to be more expensive, but it wasn't. In fact, I have a larger system, with higher quality components for a lower cost. Customer service was excellent. Although it was about 10 weeks to install, I was kept updated. On the day of install a highly efficient team of guys did the install. They were careful, clean and cared about the job.
I cannot speak more highly of them. Would use them again.
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Installed a quality system, great job.

Shoalhaven Solar installed our system. They quoted a competitive price for a quality system.
The install itself could have been smoother. It was done over 3 days but they were down one man. Quality of the install seems to be good.
Very happy with the system. The smart metre was installed yesterday, 17 days since install so within time frame I indicated to us.
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Excellent service all round.

The team from Shoalhaven Solar were excellent from start to finish. Sales, communication about the install, the installation and after installation help and advice has all been very easy, efficient and friendly. I would highly recommend them. Show additional information

Very Easy Installation

All aspects of dealing with Shoalhaven Solar were pleasant and easy. The pre-sales process was great and in the end we went with these guys due to their flexibility in the quoting process. In addition, the fact that Shoalhaven Solar use there own employees as installers was vital for us. Tammy in the office kept us updated on the timing of the installation, changes due to COVID and then followed up with all relevant documentation and organised our smart meter upgrade with EA. The installation team were fantastic, all electricans and they cleaned up afterwards. The install looks great couldn't recommend this company more highly. Show additional information

Great local South Coast NSW Solar company.

My initial contact with Shoalhaven Solar was really easy with no pressure unlike the larger solar companies I enquired about with their call centres. Darren and his team were very efficient and courteous on installation. After the installation, I had a bit of trouble setting up the inverter on my phone but Darren rang me to help me through it and I know I can always contact the company if I have any queries. A very good company to deal with. Show additional information

Great team always helpfull great job

Salesman explained everything in detail .
They were willing to match or better other quotes.
They were willing to give me a package which was outside there select packages and have set up follow up visits to check up on system and to maintain package
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A fantastic local company

They guys at Shoalhaven Solar provide a great service from start to finish. The owner came to our property to look at the best options for our situation. The pricing was mid-range and comparable with the other quotes I had, but the the fact that these guys are local and not a big metro discounter made me more confident about the long-term maintenance and equipment warranties. We had a slight delay due to the increased transit time for our inverter, but understandable given a global pandemic! The installation team were customer-focused and very efficient, with very little disruption to us. They included moving our aerial and removing an old satellite dish as part of the price (which the others did not) and they even did a few minor jobs whilst they were here for free, which was fantastic. They cleaned up and took all the rubbish (and satellite dish) away.

We went with a 6.6kWsystem - invested a little extra in a Fronius Symo 6.0 6,000W inverter and 20x330W Hanwha Q Cells Q.Peak Duo. Had looked at fancier LG panels but didn't think the price difference was worth it in terms of ROI.
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Diamond in the rough.

The processing was quite easy as Darren, was very eager to come out to our home & personally look at the site, making sure all that all my concerns I had explained over the phone could be sorted.
The installation was slow & steady but methodical, the installers were on time, they were very friendly & respectful, answering all my questions & leaving me with confidence as this was not my first installation & encounters with installers. They made sure all the system was fully connected & everything worked as it should, even connecting me via my mobile & computer so I could check & see how my system was working online.
Nothing was left behind when they left. I am more than happy to recommend Darren & his crew to anyone who is thinking of using a local solar installation team.
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Quality, Friendly, Professional Installer

We have been really impressed with Shoalhaven Solar. They installed their panels efficiently and effectively leaving no mess but doing a very professional job. The panels look fantastic and are placed well on the house. They put the Inverter exactly where we asked them do and installed it very professionally. The panels are high quality and being dual zone get much more available sun. Even though our house has some tree shade, they were able to spread out and aim the panels in the best way to catch the most sun. They answered all my queries before and afterwards, and even answered both calls and emails on the weekends! They took the time out to explain how my power meter works and even came over on a Saturday to help me set up the Wifi on my inverter.
I have been very happy with Shoalhaven Solar and would recommend them to anyone. They have such a high quality standard and work ethic.
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These guys were already rated on your system - they are local to me - surprised you didn't ask them to quote Show additional information

The best we could afford

Happy with everything small leak first time it rained
Company stepped up and fixed everything straight away
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very professional and easy to deal with.

I highly recommend Shoalhaven solar. The entire process was very easy to negotiate with Darren and Paul always happy to take the time to answer any questions and deal with all the relevant paperwork. The installation team where absolutely brilliant. They had to contend with bush fires and thunderstorms but still got the job done safely and have a chat to let me know how the job was going. And the customer service from Katherine was outstanding. A great local company. Show additional information

Explained things clearly.

Better quality components; price competitive without being cheaper; salesman explained everything well. Show additional information

trouble free installation and knowledgeable technicians

All work was carried out as agreed with a minimum of fuss Show additional information

Great company to deal with

From beginning to end, Shoalhaven Solar have been fantastic to deal with. The quotation process was extremely thorough, very well explained & professionally produced to me, with numerous options so that I was able to compare & choose the system that would best suit my needs & budget. Installation time was around 2 weeks after quote acceptance, (on the day I was told, at the time they said they would be here) & the team (under the guidance of the company owner) did a great job. Minimal disruption to my power on the day & the guys always checked with me prior to turning it off when needed. The install was completed very professionally & they cleaned up any mess that was made during the process. I am now awaiting a meter upgrade (to 3phase to cater for the system I chose) from my power supplier, which I have been given a date for, & I have been assured that once the meter is installed, Darren & his team will be ready to help me get connection to the grid completed immediately & help me with how to negotiate the best feed in tariff I can get off my energy provider. Show additional information
You might have noted that when I asked for three quotes from you that you could not supply me any names in my area. I am happy to report that I would recommend Shoalhaven Solar in my area as Daniel is a CEC accredited designer and installer and has done a good job, quickly, and no fuss. Show additional information

Excellent installer and team

Paul took the time to sit down and go through the whole process and answer any question that I had. The instillation team was respectful of our property and gave a detailed breakdown all the systems. Show additional information

Great Service

The quoting process was fast and the sales rep was always available to answer any questions.
The installation was very professional. The staff were extremely polite, punctual and efficient!
Customer service has been excellent
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