Solar Wise Wagga Reviews
Based on 30 ratings Aus Ranking
- 5 star 11
- 4 star 17
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.30
- System Quality 4.62
- Customer Service 4.67
- Installation 4.75
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Solar Wise Wagga has been operating locally since 2009 with Alex Manley, the owner having installed solar electric power since 2006. Solar Wise Wagga focuses on high quality, long lasting solar systems installed by a skilled team of solar professionals.
We are passionate about helping regional Australians to reduce their electricity bills and to become more energy efficient. We will provide you with all the relevant information you need to know, a quality installation service and high grade panels, inverters and mounting frames. Our pricing is competitive and we design the solar system to your individual needs. We design residential and commercial systems to last for decades so you achieve an excellent return on your investment.
We undertake site visits prior to installation to recommend the most suitable solar system for your needs. We can install a range of monitoring options and are able to provide system support for years to come. It is our firm belief that creating a strong sense of trust with customers and helping them achieve what’s best for them, is the only way to operate long term in the solar industry.
Solar Wise Wagga is based in Wagga Wagga on Nagle Street and servicing the Wagga and as far as Griffith. On top of providing a quality install we also go beyond the current safety standards by installing isolators with each panel and use fire retardant cabling, which lasts longer and doesn’t receive damage from an open flame.
Solar Wise Wagga Solar Reviews
Supplier selected, Not yet installed
Sales and quoting process was good.No high pressure sales.
All questions answered very promptly and with good detail Show additional information
Great service
The whole process was seamless and all options explained very well. Very professional team and locals which was a big factor in deciding on installation company. Show additional informationSatisfied customer
SolarWise provided a pleasing experience. They provided answers to our queries and advice regarding a suitable system followed by a prompt quote followed by an installation process that was most professional. They were personable, knowledgeable, punctual, tidy and a pleasure to be associated with. We are currently awaiting our energy provider to install the necessary meter to complete the system. Show additional informationProfessional In All Aspects
I purchased a 12.24kW 3 phase system from SolarWise Wagga. After doing a lot of research, I enquired about a system and Alex came out and had a look. He knew his product and answered all my questions. He sent me some quotes and helped me understand all my options. After discussing several options, I settled on a 12.24kW system. Because of the size of the system, Essential Energy put a 6kW limit on my feed in. This was unexpected. After learning this, we adjusted the system layout. I have 7.2kW North and 5.04kW West of LG 360W Panels feeding a 10kW Fronius inverter.I had received cheaper quotes, but I went with Alex and his crew as I had heard good things about their work and I wanted a professional neat job. Alex's crew turned up a few weeks later on the day we organised for install. His crew were very well presented. I explained I wanted a nice neat job (I'm a bit OCD with my house) and that's exactly what I got, even up in the roof all the wiring is neatly installed.
Once installed, Alex organised the new meter and Essential Energy came and installed it 2 weeks later. (It can take up to 28 days depending on your supplier) Once the meter was installed, Alex came out the next day and reprogrammed it.
The system performs well. I exported 46kWh on a clear day mid September, even with the 6kW per hour export limit. The system peaks at around 9.53kW around midday, again mid September.
The whole experience was great. I really didn't have to do anything. They took care of it all. They kept me well informed and delivered the job is was hoping for. I would highly recommend SolarWise Wagga to anyone wanting a professional and hassle free experience. Show additional information
Installation was quick with no problems. Installers were friendly and helpful in ansering a couple of questions
Sales/ quoting process was excellent. Bob explained everything in terms that I easily understood.Installation was punctual, tidy as per plan and installers were friendly and polite.
Yes everything was done by Solar Wise or the installers. The system was installed and up and running in about half a day. Show additional information
A good customer experience
Quoting was prompt and professionalInstallation was conducted with courtesy and good interaction
Customer service from the store was prompt and courteous. Show additional information
Very good installer
Bob, the sales manager was very good at explaining everything to us and helped us all the way through.The installation was done in a prompt and efficient manner.
After the grid was connected they attended our house to ensure everything was in order.
We feel that we can rely on them to assist us with any problems which may occur. Show additional information
Efficient and courteous
The sales consultant was professional and courteous. The installation of the panels has been well organised, the guys were efficient and respectful of our property and I would highly recommend Solar Wise. Show additional informationGreat service
Extremely helpful in all aspects. Sales person described everything in detail. Installer kept up to date and showed me what had been done. Owner called in and checked still waiting on AGL to connect to grid Show additional informationMinimum fuss and an effective solution.
On first consultation the consultant, Bob, was helpful and well versed in the products on offer. He explained the relative merits of the various options well and forwarded the details of 3 possible installations promptly.The installation went smoothly - the installers arrived punctually on the agreed day and completed the work in an efficient and timely manner with minimal disruption.
Customer service has been a strong point - the grid connection is still a work in progress, well facilitated by the crew at Solar Wise. Show additional information
Great solar team to work with
the sales team were quick to get in touch, the sales team were very informative and understanding to my needs. I was able to get the system installed a couple of weeks after as they had a space open up, the installation ran smoothly and the imstallers wer brilliant to deal with , making sure everything was how I wanted it multiple times. Show additional informationVery informative
Knew the product
Quality components
Explained quality of various products
Did not push us into any particular product our decision was made on the info provided in our view you get what you pay for. Show additional information
Alex was amazing, no question was left unanswered, supplied many pamphlets of different products, discussed our options and not once was he pushy.
A friend of mine had also had his and his parents house fitted by SolarWise many years ago, so not only was he local but has been in this business for many years.
The system was fitted in good time and with no problems and despite winter weather is producing well. We are very happy. Show additional information
My roof was replaced the week before installation, so the installation of the system included RE-installation of the existing nine-year-old Gross system PV panels on the new roof. Show additional information
18 X 320W (5.76kW) LG Neon Panels
Fronius Smart Meter
New Essential Energy digital Meter
I went with the Wagga firm because they are close to where we live and I was happy with the visit to our home before installation. Show additional information